VIVO 1G7G Electric Height Adjustable Memory Stand Up Desk Instruction Manual

June 17, 2024
Vivo

VIVO 1G7G Electric Height Adjustable Memory Stand Up Desk

VIVO-1G7G-Electric-Height-Adjustable-Memory-Stand-Up-Desk-
PRODUCT

WARNING!
If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual and do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or inappropriate use

ELECTRICAL SAFETY INSTRUCTIONS

THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.

  • DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
  • DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
  • NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE DAMAGED PARTS.
  • NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
  • ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
  • OUTDOOR USE IS PROHIBITED

WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

PACKAGE CONTENTS

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\(1\)

TOOLS NEEDED

NOTE
NOT ALL HARDWARE INCLUDED WILL BE USED

DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.

ASSEMBLY STEPS

STEP 1
Assemble Right Crossbar (E) to Motorzied Leg (B) and Left Crossbar (D) to Leg (A) using M6x11mm Screws (S-A) and 5mm Allen Wrench (T-B).

VIVO-1G7G-Electric-Height-Adjustable-Memory-Stand-Up-Desk-FIG-
\(4\)

STEP 2
Assemble Right Crossbar (E) to Motorzied Leg (B) and Left Crossbar (D) to Leg (A) using M6x11mm Screws (S-A) and 5mm Allen Wrench (T-B). Secure Side Brackets (F) to Motorized Leg (B) and Leg (A) using M8x12mm Screws (S-B) and 5mm Allen Wrench (T-B)

VIVO-1G7G-Electric-Height-Adjustable-Memory-Stand-Up-Desk-FIG-
\(4\)

STEP 3
Assemble Feet (H) to Motorized Leg (B) and Leg (A) using M6x11mm Screws (S-A) and 5mm Allen Wrench (T-B).

VIVO-1G7G-Electric-Height-Adjustable-Memory-Stand-Up-Desk-FIG-
\(6\)

STEP 4
Insert Inner Crossbar (C) into Left Crossbar (D) and Right Crossbar (E). Extend the frame to the desired length and tighten the M6x11mm Screws (S-A) against Inner Crossbar using 5mm Allen Wrench (T-B).

VIVO-1G7G-Electric-Height-Adjustable-Memory-Stand-Up-Desk-FIG-
12

Please Note
The Inner Crossbar will be held to the Outer Crossbar by friction and will not be secured via screws

STEP 5

VIVO-1G7G-Electric-Height-Adjustable-Memory-Stand-Up-Desk-FIG-
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STEP 6
Insert Anti-Vibration Pads (L) into the frame assembly. Install Hooks (K) by pinching sides and inserting into small notch in Side Brackets (F).

VIVO-1G7G-Electric-Height-Adjustable-Memory-Stand-Up-Desk-FIG-
\(7\)

STEP 7
Secure frame assembly and Control Panel (J) to the desktop with M5x16mm Screws (S-C) and a Phillips screwdriver.
Note: If using a VIVO desktop, please refer to the manual that came with your desktop for instructions regarding assembly.

VIVO-1G7G-Electric-Height-Adjustable-Memory-Stand-Up-Desk-FIG-
\(7\)

STEP 8
Connect cables from Motorized Leg (B) and AC Adapter (I) to Control Panel (J) as shown. Remove adhesive backing from Cable Clips (M) and place them on the underside of the desktop to route cables.

VIVO-1G7G-Electric-Height-Adjustable-Memory-Stand-Up-Desk-FIG-
\(10\)

OPERATING CONTROL PANEL

OPERATING INSTRUCTIONS: Press the up arrow, the desk will automatically raise to the highest position.
Pressing the down arrow will automatically lower the desk to the lowest position.

Memory Mode
To store a certain height in the controller’s memory, press and hold the 1 button for 5 seconds. “H1” will be displayed, indicating that the current height has been saved to the 1 button sucessfully. Repeat the process using buttons 2,3, and 4.
Reset Mode: If the height of the desk is incorrect, press the down arrow for 5 seconds, “RES” will be displayed until the desk moves to the fully lowered position and rebounds slightly.
Change Display Height : To switch between inches and centimeters, press and hold buttons 1 & 3 for 2 seconds. Repeat process to switch again.
Child Safety Lock: To activate the child safety lock, press and hold buttons 1 & 2 for 2 seconds. LOC will | be displayed when controller is locked, and normal display height will show when unlocked. Repeat process to switch back.

TROUBLESHOOTING

Error Code Description/Resolution

Hot
Over heating protection. Wait at least 15 minutes before operating.

E10
Sensorless alarm. Power off, check motor connections, and power back on.

E20
Overload protection. If error occurs while going up, remove weight from desk and try again. If error occurs while going down, power off, remove weight, and power back on.

E02
Rebound protection. Error occurs when desk is bumped or collides with an object. Check the desk surrounding and remove any objects in the desks path. Follow reset procedure.

E32
Over voltage alarm. Error occurs when voltage is higher than required. Power off and check cable connections.

E31
Under voltage alarm. Error occurs when voltage is lower than required. Power off and check cable connections.

CAUTION!
Failure to follow these instructions may result in property damage and/or personal injury.

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Open Monday – Friday 7:00am – 7:00pm CST, our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.

309-278-5303 AVG. RESOLUTION TIME (within office hrs): 5M 4S www.vivo-us.com
Chat live with an agent! help@vivo-us.com
AVG. RESOLUTION TIME (within office hrs): < 15 M
AVG. RESPONSE TIME (within office hrs): 1HR 8M

  • 23% within < 15m
  • 38% within < 30m
  • 61% within < 1hr
  • 83% within < 2hr
  • 92% within < 3hr

References

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