VIVO 1G7G Electric Height Adjustable Memory Stand Up Desk Instruction Manual
- June 17, 2024
- Vivo
Table of Contents
VIVO 1G7G Electric Height Adjustable Memory Stand Up Desk
WARNING!
If you do not understand these directions, or if you have any doubts about the
safety of the installation, please call a qualified technician. Check
carefully to make sure there are no missing or defective parts. Improper
installation may cause damage or serious injury. Do not use this product for
any purpose that is not explicitly specified in this manual and do not exceed
weight capacity. We cannot be liable for damage or injury caused by improper
mounting, incorrect assembly, or inappropriate use
ELECTRICAL SAFETY INSTRUCTIONS
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
- DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
- DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
- NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE DAMAGED PARTS.
- NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
- ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
- OUTDOOR USE IS PROHIBITED
WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
PACKAGE CONTENTS
TOOLS NEEDED
NOTE
NOT ALL HARDWARE INCLUDED WILL BE USED
DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.
ASSEMBLY STEPS
STEP 1
Assemble Right Crossbar (E) to Motorzied Leg (B) and Left Crossbar (D) to Leg
(A) using M6x11mm Screws (S-A) and 5mm Allen Wrench (T-B).
STEP 2
Assemble Right Crossbar (E) to Motorzied Leg (B) and Left Crossbar (D) to Leg
(A) using M6x11mm Screws (S-A) and 5mm Allen Wrench (T-B). Secure Side
Brackets (F) to Motorized Leg (B) and Leg (A) using M8x12mm Screws (S-B) and
5mm Allen Wrench (T-B)
STEP 3
Assemble Feet (H) to Motorized Leg (B) and Leg (A) using M6x11mm Screws
(S-A) and 5mm Allen Wrench (T-B).
STEP 4
Insert Inner Crossbar (C) into Left Crossbar (D) and Right Crossbar (E).
Extend the frame to the desired length and tighten the M6x11mm Screws (S-A)
against Inner Crossbar using 5mm Allen Wrench (T-B).
Please Note
The Inner Crossbar will be held to the Outer Crossbar by friction and will
not be secured via screws
STEP 5
STEP 6
Insert Anti-Vibration Pads (L) into the frame assembly. Install Hooks (K)
by pinching sides and inserting into small notch in Side Brackets (F).
STEP 7
Secure frame assembly and Control Panel (J) to the desktop with M5x16mm Screws
(S-C) and a Phillips screwdriver.
Note: If using a VIVO desktop, please refer to the manual that came with
your desktop for instructions regarding assembly.
STEP 8
Connect cables from Motorized Leg (B) and AC Adapter (I) to Control Panel (J)
as shown. Remove adhesive backing from Cable Clips (M) and place them on the
underside of the desktop to route cables.
OPERATING CONTROL PANEL
OPERATING INSTRUCTIONS: Press the up arrow, the desk will automatically
raise to the highest position.
Pressing the down arrow will automatically lower the desk to the lowest
position.
Memory Mode
To store a certain height in the controller’s memory, press and hold the 1
button for 5 seconds. “H1” will be displayed, indicating that the current
height has been saved to the 1 button sucessfully. Repeat the process using
buttons 2,3, and 4.
Reset Mode: If the height of the desk is incorrect, press the down arrow
for 5 seconds, “RES” will be displayed until the desk moves to the fully
lowered position and rebounds slightly.
Change Display Height : To switch between inches and centimeters, press
and hold buttons 1 & 3 for 2 seconds. Repeat process to switch again.
Child Safety Lock: To activate the child safety lock, press and hold
buttons 1 & 2 for 2 seconds. LOC will | be displayed when controller is
locked, and normal display height will show when unlocked. Repeat process to
switch back.
TROUBLESHOOTING
Error Code Description/Resolution
Hot
Over heating protection. Wait at least 15 minutes before operating.
E10
Sensorless alarm. Power off, check motor connections, and power back on.
E20
Overload protection. If error occurs while going up, remove weight from desk
and try again. If error occurs while going down, power off, remove weight, and
power back on.
E02
Rebound protection. Error occurs when desk is bumped or collides with an
object. Check the desk surrounding and remove any objects in the desks path.
Follow reset procedure.
E32
Over voltage alarm. Error occurs when voltage is higher than required. Power
off and check cable connections.
E31
Under voltage alarm. Error occurs when voltage is lower than required. Power
off and check cable connections.
CAUTION!
Failure to follow these instructions may result in property damage and/or
personal injury.
Love your new VIVO setup and want to share?
Tag us in your photo! vivo_us
Open Monday – Friday 7:00am – 7:00pm CST, our dedicated support team can offer
immediate assistance with rapid response times. If any parts are received
damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
309-278-5303 AVG. RESOLUTION TIME
(within office hrs): 5M 4S www.vivo-us.com
Chat live with an agent! help@vivo-us.com
AVG. RESOLUTION TIME (within office hrs): < 15 M
AVG. RESPONSE TIME (within office hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
References
- Register a .US.COM domain today!
- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>