Ford 2019 Fusion Car User Guide
- June 17, 2024
- Ford
Table of Contents
FUSION
TWO THOUSAND NINETEEN
Quick Reference Guide
2019 Fusion Car
COMMONLY USED VOICE
COMMANDS
Press the voice button on your steering wheel and then say:
Global
» Cancel
» Help
» Main Menu
» List of Commands1
Audio
» Sirius Channel
» AM
» FM
» Bluetooth Audio
» USB
Navigation 1, 3
» Find an Address
» Find a
» Find a POI
» Find an Intersection
» Find the Nearest
» Show Previous Destinations
» Drive Home
» Cancel Route
» Show Route
» Where Am I?
Phone
» Pair Phone
» Call
» Call
» Dial
» Delete
» Clear
Climate
» Set Temperature ___
SiriusXM® Traffic and Travel Link
» Show Traffic
» Show Weather Map
» Show Fuel Prices
» Show 5-Day Forecast
Apps
» Mobile Apps
» List Mobile Apps
» Find Mobile Apps
»
- available only with SYNC 3
- SiriusXM may not be available in all markets. Activation and a subscription are required.
- if equipped
Some features may not be available in your area. Refer to your Owner’s Manual,
visit the website or call the toll-free number for more information.
For U.S. customers: visit owner.ford.com or call
1-800-392-3673.
For Canadian customers: visit syncmyride.ca or syncmaroute.ca or call
1-800-565-3673.
Learn More About Your New Vehicle
Scan the country-appropriate QR code with your smartphone (make sure you have
a scanner app installed) and you can access even more information about your
vehicle.
| 
---|---
owner.ford.com
(U.S.)| ford.ca
(Canada)
WARNING
Driving while distracted can result in loss of vehicle control, crash and
injury. We strongly recommend that you use extreme caution when using any
device that may take your focus off the road. Your primary responsibility is
the safe operation of your vehicle. We recommend against the use of any hand-
held device while driving and encourage the use of voice-operated systems when
possible. Make sure you are aware of all applicable local laws that may affect
the use of electronic devices while driving.
INSTRUMENT PANEL
SYNC is an in-vehicle
communications system that works with your Bluetooth wireless technology-
enabled phone and portable media player.
Using Voice Recognition
You can control many features using voice commands. This allows you to keep
your hands on the wheel and focus on what is around you. To begin a voice
session, press the voice button . A list of available voice commands appears
in the display. You can also find additional voice commands in the SYNC
chapter of your Owner’s Manual or in the Commonly Used Voice Commands in this
guide.
SYNC®*
Helpful Hints for Using Voice Recognition
» Make sure the interior of your vehicle is as quiet as possible. Wind noise
from open windows and road vibrations may prevent the system from correctly
recognizing spoken commands.
» Before giving a voice command, wait for the system announcement to finish,
followed by a single tone. Any command spoken before this does not register
with the system.
» Speak naturally, without long pauses between words.
» You can interrupt the system at any time while it is speaking by pressing
the voice button . You can cancel a voice session by pressing and holding the
voice button .
The system provides feedback through audible tones, prompts, questions and
spoken confirmations depending on the situation and the chosen level of
interaction. You can customize the voice recognition system to provide more or
less instruction and feedback.
Please see the SYNC chapter of your Owner’s Manual.
SYNC Owner Account
A SYNC owner account is essential for keeping up with the latest software
downloads available for SYNC. It also provides you with access to customer
support for any questions you may have.
To create a SYNC owner account, visit the website:
owner.ford.com (United States)
syncmyride.ca or
syncmaroute.ca (Canada)
Support
The SYNC support team is available to help you with any questions you cannot
answer on your own.
In the United States, call
1-800-392-3673.
In Canada, call 1-800-565-3673.
Pairing a Phone for the First Time
Wireless pairing of your phone with SYNC allows you to make and receive hands-
free calls. Make sure to switch on the ignition and the radio. Shift the
transmission into park (P) for automatic transmission or first gear for manual
transmission.
- Make sure to switch on your phone’s Bluetooth feature before starting the search. See your device’s manual if necessary.
- Press the phone button. When the audio display indicates there is no paired phone, select the option to add.
- When a message to begin pairing appears in the audio display, search for SYNC on your phone to start the pairing process.
- When prompted on your phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your phone. If you are prompted to enter a PIN on your device, enter the PIN displayed on the screen. Your phone is now paired and the display indicates that the pairing was successful.
- Depending on your phone’s capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phone book.
To pair subsequent phones, please see the SYNC chapter of your Owner’s Manual.
Using Your Connected Phone
You can use voice commands to make, receive, accept and reject phone calls.
Text messages can also be sent and received through the SYNC system. Please
refer to the SYNC chapter in your Owner’s Manual for more information about
using your connected phone with the SYNC system, including voice commands and
screen selections.
Apps
AppLink enables voice and steering wheel control of certain smartphone apps.
Once an app is running through AppLink, you can control the main features of
the app through voice commands and steering wheel controls.
NOTE: You must pair and connect your smartphone to SYNC to access
AppLink.
Using SYNC with your Media Player
You can access and play music from your digital music player over your
vehicle’s speaker system using the system’s media menu or voice commands. You
can also sort and play your music by specific categories, such as artist and
album. Please reference the SYNC chapter of your Owner’s Manual for
information on how to connect your device through USB or Bluetooth.
**SYNC®3***
The SYNC 3 system
allows you to interact with a variety of features using the touchscreen and
voice commands. By integrating with your Bluetooth wireless technology-enabled
phone, the touchscreen provides easy integration with many of your vehicle’s
features.
Using The Touchscreen
To operate the touchscreen, you can simply touch the item or option that you
want to select. The button changes color when you select it. The touchscreen
allows you quick access to all of your comfort, navigation, communication and
audio options. Using the status and feature bar, you can quickly select the
feature you want to use.
SYNC Owner Account and Updating Your System
A SYNC owner account is essential for keeping up with the latest software
downloads available for SYNC, provides you access to customer support for
questions you may have and allows you to maintain your account permissions.
To create a SYNC owner account, visit the website:
owner.ford.com (United States)
syncmyride.ca or
syncmaroute.ca (Canada)
Once you have your SYNC owner account, you can log in to visit the SYNC
software update page to update SYNC using a USB. You can also update your SYNC
system over Wi-Fi. For information on how to update your system, please see
the SYNC 3 chapter in your Owner’s Manual.
Home Screen
You can reach the Home screen by pressing the button on the main screens.
The Home screen displays features such as audio, phone and settings.
Using Voice Recognition
Using voice commands allows you to keep your hands on the wheel and focus on
what is in front of you. To activate the SYNC 3 voice commands, press the
voice button on the steering wheel and wait for the prompt. You can find the
available voice commands in the SYNC 3 chapter of your Owner’s Manual or in
the Commonly Used Voice Commands in this guide.
Pairing Your Phone for the First Time
Pair your Bluetooth wireless technologyenabled phone with SYNC before using
the functions in hands-free mode. Switch on Bluetooth on your device to begin
pairing. See your phone’s manual if necessary.
To add a phone:
- Select Add a Bluetooth Device.
- Follow the on-screen instructions.
- A prompt alerts you to search for the system on your phone.
- Select your vehicle on your phone.
- Confirm that the six-digit number appearing on your phone matches the six-digit number on the touchscreen.
- The touchscreen indicates when the pairing is successful.
- Your phone may prompt you to give the system permission to access information. To check your phone’s compatibility, see your phone’s manual or visit the website.
To pair subsequent phones, please see the SYNC 3 chapter in your Owner’s
Manual.
Using your Connected Phone
You can use voice commands to make, receive, accept and reject phone calls.
Text messages can also be sent and received through the system. Please refer
to the SYNC 3 chapter in your Owner’s Manual for more information about using
your connected phone with the system, including voice commands and screen
selections.
Smartphone Connectivity
SYNC 3 allows you to use Apple CarPlay and Android Auto to access your phone.
When you use Apple CarPlay or Android Auto, you can:
» Use your phone’s voice assistant.
» Send and receive messages.
» Listen to music.
» Make calls.
Apple CarPlay and Android Auto disable some SYNC 3 features. Most Apple
CarPlay and Android Auto features use mobile data.
FordPass™ Connect with FordPass
With a FordPass Connect-equipped vehicle, you can use FordPass to
track your vehicle’s location and remotely access vehicle features such as
start, lock and unlock and vehicle status, including fuel level and
approximate mileage. You can also schedule specific times to remotely start
your vehicle so it’s ready to hit the road as soon as you are. Your vehicle is
capable of providing a Wi-Fi hotspot if you have a vehicle hotspot data plan.
You can switch the hotspot on or off through the SYNC 3 Settings screen.
Hotspot settings, data usage and device management information are also
available from this screen.
NOTE: The hotspot may be operational while ignition is on and may remain
operational while the ignition is off. FordPass Connect is an optional feature
on select vehicles. FordPass is available through a free download via the
Apple App Store® or Google Play. Message and data rates may apply. Services
may be limited by mobile phone network coverage area.
Audio
You can select from a
variety of entertainment options including AM/FM radio, USB, Bluetooth Stereo
and Apps.
Presets
To set a new preset, tune to the station and then press and hold one of the
preset buttons. The audio mutes briefly while the system saves the station and
then returns. There are two preset banks available for AM, three banks for FM
and three banks for SiriusXM*. To access additional presets, tap the preset
button.
Navigation
Your navigation
system is comprised of two modes. Map mode shows advanced viewing of 2D city
maps, 3D landmarks and 3D city models (when available). 2D city maps show
detailed outlines of buildings, visible land use and landscape features.
Destination allows you to set a destination through search, previous
destinations or preset home, work and favorite destinations.
Select Destination on the screen, then select Search. You can search for a
destination using a street address, partial address, city, point of interest,
intersection or latitude and longitude. Once you have chosen your destination,
press Start.
The system uses a variety of screens and prompts to guide you to your
destination.
Settings
Under the Settings menu, you can access and adjust the settings for many of
the system features. To access additional settings, swipe the screen left or
right.
Climate
You can adjust climate control features, including the temperature, airflow
direction, fan speed and other climate features. You can also use voice
commands to make climate adjustments.
Apps
AppLink enables voice, steering wheel and touchscreen control of certain
smartphone apps. Once an app is running through AppLink, you can control the
main features of the app through voice commands and steering wheel controls.
COMFORT
Intelligent Access**
You can unlock
and lock the vehicle without taking the key out of your pocket or purse when
your intelligent access key is within 3 feet (1 meter) of your vehicle. To
unlock, touch the unlock sensor on the back of the door handle for a brief
period and then pull on the door handle, being careful to not touch the lock
sensor at the same time or pull the door handle too quickly. To lock, touch
the door handle lock sensor on the door for approximately one second, being
careful to not touch the unlock sensor on the back of the door handle at the
same time.
Memory Function
The memory function allows a one-touch recall of personalized memory features
including the driver seat, power mirrors and power steering column. Use the
memory controls on the driver door to program and then recall memory
positions. Move the seats and steering column to the desired positions. Press
and hold the SET button until you hear a single tone. Then press the desired
preset button until you hear a single tone. Repeat this process to set
subsequent memory positions. You can now use these controls to recall the set
positions.
You can also program your memory seat to your transmitter. That way, when you
unlock your door with the transmitter, your memory features automatically move
into your saved positions. See the Seats chapter in your Owner’s Manual for
more details.
Remote Start
Remote start allows you to start the engine from outside your vehicle using
your key.
To start, press and then press twice within three seconds. Before driving your
vehicle, you must press the push button ignition switch on the instrument
panel while applying the brake pedal. You can also turn your vehicle off from
outside after a remote start by pressing once. If your vehicle is equipped
with remote feedback, an LED on the key provides status feedback of remote
start or stop commands. A solid green light means the remote start or
extension was successful while a blinking red light means the remote start or
stop has failed. A solid red light means that the remote stop was successful
and the engine is off. When the system is waiting for a status update from the
vehicle, you will see a blinking green light.
Auto-Start-Stop
This system helps reduce fuel consumption by automatically shutting off and
restarting the engine while stopped. If conditions are correct, Auto-Start-
Stop shuts off the engine in drive (D) when the brake pedal is pressed and
automatically restarts the engine when the brake is released. Press the
control to override this feature. It resets at each engine start.
Refer to the Unique Driving Characteristics chapter of your Owner’s Manual.
Driver Seat with Easy Entry and Exit*
With the easy entry and exit feature enabled in the information display, your
driver seat automatically moves rearward up to 2 inches (5 centimeters) when
you switch the ignition off. The driver seat returns to the previous position
when you switch the ignition on. See the Information Displays chapter in your
Owner’s Manual for more details.
*Adaptive Cruise Control
Adaptive Cruise Control adjusts your speed to maintain a set distance between
your vehicle and the vehicle in front of you in the same lane. You can select
from one of four gap settings by pressing the gap controls on the steering
wheel. To set a cruise speed, switch cruise control on, accelerate to the
desired speed and press the SET- button. An indicator light, the current gap
setting and your set speed appear in the information display. Press CNCL to
cancel cruise control, press the RES+ button to return to the set speed and
gap setting and press the OFF button or switch off the ignition to turn cruise
control off. The system can also bring your vehicle to a complete stop and may
resume going forward in stop-and-go traffic.
NOTE: Driving aids do not replace the need to watch where the vehicle is
moving and brake when necessary. Refer to the Using Adaptive Cruise Control
chapter of your Owner’s Manual for safety information, more details and
limitations.
Keyless Starting
You can start your vehicle by pressing the START STOP button while fully
pressing down on the brake pedal. Press the button again, without applying the
brake, to switch the engine off. If you leave your vehicle idling for an
extended period of time, the engine shuts down automatically. Before this
happens, a message appears in the information display, allowing you time to
override the shutdown feature. If you try to leave the vehicle when it is
still on, the horn will sound twice.
NOTE: A valid key must be inside the vehicle for the ignition to start.
Tilting Head Restraints
Your vehicle’s front head restraints have a tilting feature for extra comfort.
To Tilt the Head Restraint
Adjust the seatback to an upright driving or riding position. Pivot the head
restraint forward toward your head to the desired position. Once it is in the
forward-most position, tilting it forward once more releases it to the upright
position.
**Ambient Lighting***
To access and adjust:
- Press the Settings icon then select Ambient Lighting.
- Touch the desired color.
- Use the scroll bar to increase or decrease the intensity.
To switch ambient lighting off, press the active color once or drag the active
color all the way down to zero intensity.
Pre-Collision Assist
The Pre-Collision Assist system uses a radar sensor and a camera sensor to
scan the road ahead to detect stationary vehicles, vehicles moving in the same
direction as yours and upright pedestrians in your driving path.
The system is designed to provide an audible and visual alert, brake support
and active braking in order to help the driver reduce impact damage or avoid
the crash completely.
The system provides support at speeds above approximately 3 mph (5 km/h) and
support for pedestrians at speeds up to 50 mph (80 km/h).
For specific details on using the system, adjusting the system alert
sensitivity and familiarizing yourself with the system limitations and
warnings, please refer to the Pre-Collision Assist chapter in your Owner’s
Manual.
NOTE: You are responsible for controlling your vehicle at all times.
The system does not relieve you of your responsibility to drive with due care
and attention. Failure to take care may result in the loss of control of your
vehicle, serious personal injury or death.
BLIS® (Blind Spot Information System) and Cross Traffic Alert
BLIS uses radar sensors to help you determine if a vehicle may be in your
blind spot zone. Cross traffic alert warns you of vehicles approaching from
the sides when the transmission is in reverse (R). Both systems turn on an
indicator light in the exterior mirror on the side of the vehicle from which
the approaching vehicle is coming.
Cross traffic alert also sounds tones and displays messages to warn you from
which direction vehicles are approaching.
NOTE: Visibility aids do not replace the need to watch where the vehicle
is moving.
Refer to the Driving Aids chapter in your Owner’s Manual for more information.
Lane Keeping System
When you switch the system on and the system detects an unintentional drift
out of your lane is likely to occur, the system notifies or assists you to
stay in your lane through the steering system and information display.
Depending on the feature operation mode you select, the system provides a
warning by vibrating the steering wheel (Alert Mode) or a steering assistance
(Aid Mode) by gently counter steering your vehicle back into the lane. The
system can also provide both warning (vibrating the steering wheel) and
steering assistance (gently counter steering your vehicle back into the lane)
while Aid+Alert mode is selected.
You can switch the system on or off by pressing the button on the Direction
Indicator.
Refer to the Driving Aids chapter of your Owner’s Manual for system operation
and limitations.
Automatic High Beam Control
The system turns on high beams if it is dark enough and no other traffic is
present. If it detects an approaching vehicle’s headlamps or tail lamps, or
street lighting ahead, the system turns off high beams before they can
distract other road users. Low beams remain on.
ESSENTIAL INFORMATION
Parking Aids*
With the front and rear parking aids and side sensing systems, a warning tone
sounds if there is an obstacle near either bumper or near the sides of your
vehicle. The warning tone increases in frequency as the object gets closer.
The front sensors are active when the gearshift is in any position other than
park (P) and traveling at a low speed; the rear sensors activate when the
vehicle is in reverse (R) and is traveling less than 3 mph (5 km/h). The side
sensors are active when the transmission is in any position other than park
(P).
NOTE: Visibility aids do not replace the need to watch where the vehicle
is moving. Refer to your Owner’s Manual for safety information, more details
and system limitations.
Active Park Assist*
with Parallel Parking, Perpendicular Parking and Parallel Park Out Assist
Active Park Assist detects an available parallel or perpendicular parking
space and automatically steers the vehicle into the space (hands-free) when
you control the accelerator, gearshift and brakes. The system visually and
audibly guides you to park your vehicle. Press the Active Park Assist button
once for parallel parking or twice for perpendicular parking. The system
displays a message and a corresponding graphic to indicate that it is
searching for a parking space. Use the direction indicator to select from
which direction you want to begin searching, either to the left- or right-hand
side of your vehicle. Use the park out assist feature when your vehicle is at
rest in a parallel parking space. Press the button, and then follow the
instructions on the display.
Use your direction indicator to signal from which side of your vehicle you
want to exit the parking space. After the system directs your vehicle past the
adjacent vehicle or object, it guides you to take control of the steering to
complete the exit from the parking spot. To stop the parking procedure, grab
the steering wheel or press the control again. For complete information, refer
to the Parking Aids chapter of your Owner’s Manual.
Driver Alert*
Automatically monitors your driving behavior using various inputs including
the front camera sensor. If the system detects that your driving alertness
level reduces below a certain threshold, then the system alerts you with a
tone and a message in the information display.
Fuel Tank Capacity/Fuel Info**
For vehicles with 1.5L, 2.5L or front-wheel drive 2.0L engines, the fuel tank
capacity is 16.5 gallons (62.5 liters). For vehicles with 2.7L or all-wheel
drive 2.0L engines, the fuel tank capacity is 18 gallons (68.1 liters). We
recommend regular unleaded gasoline with a pump (R+M)/2 octane rating of 87.
To provide improved performance, we recommend premium fuel for severe duty
usage, such as trailer towing. Use only UNLEADED fuel or UNLEADED fuel blended
with a maximum of 15% ethanol and a minimum octane rating of 87.
Do not use any other fuel because it could damage or impair the emission
control system.
Refueling
When refueling your vehicle:
- Make sure the ignition is switched off.
- Fully open the fuel door.
- Insert the fuel filler nozzle into the fuel system up to the first notch, and leave the nozzle inserted and resting against the cover of the fuel tank until you are done pumping.
- Make sure you keep the fuel pump nozzle in a level position when refueling or it may impact the flow of the fuel. Improper position can also cause the fuel pump to shut off before the fuel tank is full.
- When you finish refueling, slowly raise and remove the fuel pump nozzle. Fully close the fuel door.
If you are refilling your tank from a fuel container, make sure you use the
fuel filler funnel included with your vehicle. Using an aftermarket funnel may
not work with the capless system and could cause damage to your vehicle. For
more information and for your fuel filler funnel location, please see the Fuel
and Refueling chapter of your Owner’s Manual.
Roadside Assistance
Your new Ford vehicle comes with the assurance and support of 24-hour
emergency roadside assistance.
To receive roadside assistance in the
United States, call 1-800-241-3673.
In Canada, call 1 -800-665-2006.
Tire Pressure Monitoring System
The tire pressure monitoring system allows you to view the tire pressure
readings through the information display. When one or more of your tires are
under-inflated, your vehicle turns on the low tire pressure warning light in
the instrument cluster. If this happens, stop and check your tires as soon as
possible. Inflate them to the proper pressure. Refer to the Tire Pressure
Monitoring section in the Wheels and Tires chapter of your Owner’s Manual for
more information.
Location of Spare Tire and Tools
Your spare tire and tools are located beneath the carpeted wheel covering in
the rear of your vehicle. The spare tire is designed for emergency use only
and should be replaced as soon as possible. For complete details on changing
your tire, refer to the Changing a Road Wheel section in the Wheels and Tires
chapter of your Owner’s Manual.
Towing Your Fusion
Towing your vehicle behind an RV or any other vehicle may be limited. Refer to
Towing the Vehicle on Four Wheels in the Towing chapter of your Owner’s
Manual. *if equipped
November 2018
Second Printing
Litho in U.S.A.
KE5J 19G217 AA
This Quick Reference Guide is not intended to replace your vehicle Owner’s
Manual, which contains more detailed information concerning the features of
your vehicle, as well as important safety warnings designed to help reduce the
risk of injury to you and your passengers. Please read your entire Owner’s
Manual carefully as you begin learning about your new vehicle and refer to the
appropriate chapters when questions arise. All information contained in this
Quick Reference Guide was accurate at the time of duplication. We reserve the
right to change features, operation and/or functionality of any vehicle
specification at any time. Your Ford dealer is the best source for the most
current information. For detailed operating and safety information, please
consult your Owner’s Manual.
WARRANTY INFORMATION:
Download a FREE electronic copy of the most up-to-date Warranty Guide by
visiting the Owner Manual section of owner.ford.com.
(United States)
For Canada, visit ford.ca/warranty.
For Limo/Livery/Hearse vehicles: View and download your Warranty Guide by
visiting the Warranty Information section of the Fleet website
fleet.ford.com/limo. (United States only)
United States
Ford Customer Relationship Center
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
owner.ford.com
@FordService
Canada
Ford Customer Relationship Centre
1-800-565-3673 (FORD)
(TDD for the hearing impaired:
1-888-658-6805)
ford.ca
@FordServiceCA