WORLDLINE 110059902 YOMANI Touch XR User Guide

WORLDLINE 110059902 YOMANI Touch XR

Specifications

• Model: YOMANI Touch XR
• Functions: Purchase, Reversal/Cancellation, Credit (Refund), Daily Settlement

Product Usage Instructions

PURCHASE

1. Push the button. Purchase is activated.
2. Enter the amount and confirm with ⏎.

REVERSAL/CANCELLATION

1. With this function, the last transaction that was carried out is cancelled. Push the button. Reversal is activated.
2. Enter the terminal’s password and confirm with ⏎. (For the password, see the configuration sheet.)
3. The amount of the previous transaction is displayed, and confirm it with ⏎.
4. The cancellation is processed and, when appropriate, authorized online.
5. The receipt is printed out.
6. To print a copy of the receipt: Push the button. To not print a copy of the receipt: Push the button. If no button is pushed, a copy is automatically printed after 10 seconds.

CREDIT (REFUND)

1. Push the button. Credit is activated.
2. Enter the terminal’s password and confirm with ⏎.
3. Enter the amount and confirm with ⏎. The amount is separated (e.g. euros/cents) with a period. Amounts less than 1 are registered with a 0. at the beginning.
4. Only if the DCC function is activated: Enter the date of the original transaction and confirm with ⏎.
5. The amount is shown and the card requested.
6. Depending on the card type, it must be inserted in the chip card reader, held up to the contactless reader on the side of the terminal or swiped through the magnetic reader.
7. The cashier signs the receipt as a confirmation.

DAILY SETTLEMENT (CLOSE-OUT)
Use the button to get to the terminal’s main menu. Select Function Balances and afterwards Daily closing.

ENQUIRIES AND SETTINGS
For inquiries and settings, refer to the complete usage instructions available at worldline.com/merchant- services/terminals.

FAQ

Where can I find my local point of contact?
You can find your local point of contact at worldline.com/merchant- services/contacts.

PURCHASE

1. Push the <1> button. “Purchase” is activated.

2. Enter the amount and confirm with .
   The amount is separated (e.g. euros/cents) with a period. Amounts less than “1” are registered with a “0.” at the beginning.

3. Depending on the card type, it must be inserted in the chip card reader, held up to the contactless reader on the side of the terminal or swiped through the magnetic reader. If the customer uses the wrong reader for his or her card, that person is instructed to use the correct reader.

4. The amount is displayed for the customer to read. When using a card with an associated PIN, the customer is instructed to enter the PIN code (4 to 6 digits) and confirm with . When using a card without a PIN, only the amount must be confirmed. Generally, customers do not need to do anything further for a contactless payment of a small amount. The transaction can be interrupted by pressing . Timeout: If a transaction is not concluded within 30 seconds, the process is aborted.

5. The payments are processed and, when appropriate, authorised online.
   Chip cards: The card must remain inserted in the chip reader during the transaction until the instructions appear to remove the card.

6. The receipt is printed out. Please follow the terminal’s instructions: If the customer’s signature is necessary, request that he or she provide one.

7. To print a copy of the receipt: Push the <1> button.
   To not print a copy of the receipt: Push the <2> button.
   If no button is pushed, a copy is automatically printed after 10 seconds.

REVERSAL/CANCELLATION

With this function, the last transaction that was carried out is cancelled.

1. Push the <3> button. “Reversal” is activated.

2. Enter the terminal’s password and confirm with .
   (For the password, see the configuration sheet.)

3. The amount of the previous transaction is displayed, and confirm it with .

4. The cancellation is processed and, when appropriate, authorised online.

5. The receipt is printed out.

6. To print a copy of the receipt: Push the <1> button.
   To not print a copy of the receipt: Push the <2> button.
   If no button is pushed, a copy is automatically printed after 10 seconds.

CREDIT (REFUND)

If a transaction can no longer be cancelled (see “Cancellation”), a credit can be issued.

1. Push the <4> button. “Credit” is activated.

2. Enter the terminal’s password and confirm with .

3. Enter the amount and confirm with .
   The amount is separated (e.g. euros/cents) with a period. Amounts less than “1” are registered with a “0.” at the beginning.

4. Only if the DCC function is activated: Enter the date of the original transaction and confirm with .

5. The amount is shown and the card requested.

6. Depending on the card type, it must be inserted in the chip card reader, held up to the contactless reader on the side of the terminal or swiped through the magnetic reader.

7. The cashier signs the receipt as a confirmation.

DAILY SETTLEMENT (CLOSE-OUT)

During the daily settlement, all processed transactions are delivered and closed out. During the daily settlement, all amounts are credited. A daily settlement should be performed at least once a day – the best time is after the store has closed. The daily and shift counters are set to “0”. During the shift handover, you can determine which transactions were carried out during this period (shift). The shift handover is provided strictly for information purposes and does not replace a daily settlement.
TIPS!

• Software updates take place at night and only when shifts are closed. Therefore, do not open a new shift in the evening after the daily closing is complete.
• After an “end of shift”, cancellations can no longer be carried out.

ENQUIRIES AND SETTINGS

• Enquiries (journal) Settings
  • Use the button to get to the terminal’s main menu. Select the function <3> Queries.
  • The following options are available:
  • Shift counter (current status of the present shift)
  • Daily counter (current status since the last daily settlement)
  • TRX Log Info (current status of transactions following the last data transmission)
  • Print DCC rate (optional)
  • Print last ticket
• Settings
  • Use the button to get to the terminal’s main menu. Select the function <4> Settings.
  • The following options are available:
  • TRM language (change the language)
  • Service PW
  • Keypad tones

NOTES ABOUT THE UNIT
PLEASE NOTE! Worldline carries out software updates at night in order to enable you to use your payment terminal without interruption during the day. For this reason, your payment terminal must be left switched on at night with a constant Internet connection.

CHANGING PAPER ROLL

YOMANI Touch XR Autonom

YOMANI Touch XR Compact

DETAILED USAGE INSTRUCTIONS

• Are you looking for detailed information about your payment terminal?
• You can find the complete usage instructions on worldline.com/merchant-services/terminals

References

• Worldline Global | Get in touch
• Worldline Schweiz | POS Zahlterminals

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>