WORLDLINE Link/2500 Portable Flex Device User Guide

May 15, 2024
WORLDLINE

WORLDLINE Link/2500 Portable Flex Device

Specifications

  • Product Name: Link/2500 Portable Flex
  • Type: Digital Payment Terminal
  • Communication Type: 4G, WLAN
  • Features: Chip card reader, contactless reader, magnetic swipe reader
  • Security: Automatic key lock, password-protected functions

Switching on the Terminal:
Press and hold the green button to switch on the terminal.

Purchase Process:

  1. Press the green button to switch on the terminal.
  2. Enter the amount and confirm by pressing the green button.
  3. Follow instructions based on card type (chip card, contactless, or magnetic swipe).
  4. Customer enters PIN if required or confirms amount for contactless payment.
  5. Process payments online and follow on-screen instructions for receipt options.

Reversal (Cancellation)

  1. Press the green button to switch on the terminal.
  2. Access transactions menu by pressing a specific key or menu button.
  3. Select reversal option and enter the terminal’s password to cancel the last transaction.

Change Communication Type
To switch between 4G and WLAN, contact service technicians with a special password for assistance.

Link/2500Portable Flex

Quick guide

WORLDLINE-Link2500-Portable-Flex-Device- \(2\)

PURCHASE

WORLDLINE-Link2500-Portable-Flex-Device- \(3\)

REVERSAL (CANCELLATION)
With this function, the last transaction that was carried out is cancelled.

WORLDLINE-Link2500-Portable-Flex-Device- \(4\)

RE-SEND RECEIPTS

WORLDLINE-Link2500-Portable-Flex-Device- \(5\)

TRANSACTION HISTORY

WORLDLINE-Link2500-Portable-Flex-Device- \(6\)

CREDIT (REFUND)

WORLDLINE-Link2500-Portable-Flex-Device- \(7\)

NOTES ABOUT THE UNIT
PLEASE NOTE! Worldline carries out software updates at night in order to enable you to use your payment terminal without interruption during the day. For this reason, your payment
terminal must be left switched on and plugged in to the power supply at night with a constant Internet connection.

DAILY CLOSING
During the daily closing, all processed transactions are delivered and closed. After the daily closing, all amounts are credited. A daily closing should be performed at least once a day – the best time is after the store has closed. The daily and shift coun ters are set to “0”. During the shift handover, you can determine which transactions were carried out during this period (shift). The shift handover is provided strictly for information purposes and does not replace a daily settlement.

TIPS

  • Software updates take place at night and only when shifts are closed. Therefore, do not open a new shift in the evening after the daily closing is complete.
  • After an “end of shift”, reversals can no onger be carried out. ! is as cash flow. hout dally closing there

WORLDLINE-Link2500-Portable-Flex-Device- \(8\)

ENQUIRIES AND SETTINGS

Inquiries (journal)
Use the key to get to the terminal’s main menu. Select the function <3>

Queries. Settings
Use the button to get to the terminal’s main menu. Select the function <4 > Settings. Various options are available.

The following options are available

  • Shift counter (current status of the present shift)
  • Daily counter (current status since the last daily settlement)
  • Trx Log Info (current status of transactions following the last data transmission)
  • Print DCC rate (optional)
  • Print last ticket

FURTHER INFORMATION

Are you looking for detailed information about your payment terminal? Product flyers can be found on our website. mypaymentsolution.be.worldline.com/nl/home/our-offer/payment-terminals /attended- terminals/link2500.html

Your local point of contact can be found at: support.be.worldline.com/en/home/support.html

References

Read User Manual Online (PDF format)

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