Sylvox RT32R3KGCA 32 Inch Smart RV TV User Manual
- June 14, 2024
- Sylvox
Table of Contents
Sylvox RT32R3KGCA 32 Inch Smart RV TV User Manual
Note: The product and illustrations in this user’s manual is only for explanation purposes and may vary depending on model.
General Information
To avoid damaging the television set please observe the following safety instructions during setup and use.
In extreme weather (storms, lightning) and long inactivity periods (going on
holiday) disconnect the TV set from the mains. The mains plug is used to
disconnect TV set from the
mains and therefore it must remain readily operable. If the TV set is not
disconnected electrically from the mains, the device will still draw power for
all situations even if the TV is in standby mode or switched off.
IMPORTANT – Please read these instructions fully before installing or
operating
WARNING: Never let people (including children) with reduced physical,
sensory or mental capabilities or lack of experience and / or knowledge use
electrical devices unsupervised.
-
For ventilation purposes, leave at least 5cm of free space around the TV.
-
The ventilation should not be impeded by covering or blocking the ventilation openings
with items, such as newspapers, table-cloths, curtains, etc. -
The power cord plug should be easily accessible. Do not place the TV, furniture, etc. on
the power cord. A damaged power cord/plug can cause fire or give you an electric shock. -
Handle the power cord by the plug, do not unplug the TV by pulling the power cord. Never touch the power cord/plug with wet hands as this could cause a short circuit or electric shock. Never make a knot in the power cord or tie it with other cords. When damaged it must be replaced, this should only be done by qualified personnel.
-
Do not expose the TV to dripping or splashing of liquids and do not place objects filled
with liquids, such as vases, cups, etc. on or over the TV (e.g., on shelves above the unit). -
Do not place open flames such as lit candles on the top of or near the TV.
-
Do not place any heat sources such as electric heaters, radiators, etc. near the TV set.
-
Do not place the TV on the floor and inclined surfaces.
-
To avoid danger of suffocation, keep plastic bags out of the reach of the babies, children
and domestic animals. -
Do not dispose of the batteries in fire or with hazardous or flammable materials.
-
Warning: Batteries must not be exposed to excessive heat such as sunshine, fire or the like.
-
If you think batteries might have been swallowed or placed inside any part of the body,
seek immediate medical attention.
WALL MOUNTING WARNINGS
Read the instructions before mounting your TV.
Use the specified wall mounting screws and other accessories.
Tighten the wall mounting screws firmly to prevent the TV from fall.
Do not over-tighten the screws.
A television set may fall, causing serious personal injury or death. Many
injuries, particularly
to children, can be avoided by taking simple precautions such, Educating
children about the
dangers of climbing on furniture to reach the television set or its controls.
“The Adopted Trademarks HDMI, HDMI High-Definition Multimedia Interface, HDMI
trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI
Licensing Administrator, Inc. in the United States and other countries.” OR
“The terms
HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI
Logos are trademarks or registered trademarks of HDMI Licensing Administrator,
Inc.”
Accessories
Please make sure the following items are included with your TV.
If any items are missing, Please contact us.
Specification
Hardware configuration
Note:
Design and specification modification maybe made at any time without prior
notice, all data and dimensions are approximations.
Installation
Base bracket guide
Instruction:
- Place the TV unit on a flat and clean table.
- Fix stand by 4 pcs screws via screw hole B and A.
- Fix stand by 4 pcs screws via screw hole D and C.
Overview
-
RJ45
Ethernet connection. -
OPTICAL OUT
Digital audio output. -
L/R OUT
Connect to the audio output jacks on your amplifier/home theater. -
HDMI1/2
Connecting for HDMI signal. -
RF
Connected to external antenna to receive the ATV/DTV program in ATV/DTV mode. -
USB1/2
USB input. -
EARPHONE OUT
Connecting for headphone.
Supporting Signals
PRESET MODE (HDMI)
Remote-Control unit
-
POWER: Turn the TV on and off.
-
Google Assistant: Search function.
-
Digital Buttons(0-9, -): Directly select channel with digital buttons.
-
SOURCE: Press to open the input source list.
-
NETFLIX: If network connects, press this key to view NETFLIX directly.
-
Google Play: If network connects, press this key to view Google Play directly.
-
YouTube: If network connects, press this key to view YouTube directly.
-
Prime Video: If network connects, press this key to view Prime Video directly.
-
HOME: Display the HOME page.
-
Arrow button ▲▼◄►: Use to select on-screen menu items and change menu values.
-
MENU: Display the main menu or exit the current menu.
-
OK: Confirms selection.
-
BACK: Return to the previous menu.
-
MUTE: Press this button to cut off the sound of the TV set temporarily, press again to
resume. -
EXIT: Exit the menu.
-
VOL +/- : Press these buttons to adjust the volume.
-
COLOR BUTTONS: It’s used in the APPS. : Open/close in DVD mode.
D.MENU: Quick navigation during Teletext or setup settings / DVD: Video DVD Menu button. SETUP: DVD system setup.
D.DISP: Quick navigation during Teletext or setup settings / DVD: DVD Information
button. -
CH∧/∨: Press these buttons to change channel upward or downward.
-
GUIDE: Select electronic program guide, in DTV mode, it will display all the information of program in a week when pressing this button.
-
DIGITAL MEDIA PLAYER CONTROL BUTTON: Include backward, forward,
play/pause, stop in USB mode. In DTV mode, press ● button to record the TV program. Please refer to relevant instructions in the section of multimedia player. -
LIST: Press to display the channel list.
A-B: Press the A-B button once to set point A. Press the A-B button a second time to set point B. After setting the program repeat playing from A to B. Pressing the A-B button a third time will cancel the repeat. -
TEXT: Press to select the teletext mode.
REPEAT: DVD: Repetition mode button. -
MTS/AUDIO: In USB mode, press this button to switch audio track when movie is
playing. In TV mode, press this button to switch MTS or Audio Language. -
TITLE: Press this button to return to the title of the disc. CC: Display CC function menu in TV/AV mode.
General Description
Installing Batteries in the Remote Control
NOTES:
- One loading of batteries will last for 1 year under normal use.
- If you do not intend to use the remote controller for a long period of time, remove them to avoid damage due to leakage.
- The batteries (battery pack or batteries installed) shall not exposed to excessive heat such as sunshine, fire or the like.
External Connection
Antenna connection
Antenna input impedance of this unit is 75ohm. VHF/UHF 75ohm coaxial cable can be connected to the antenna jack directly, if the antenna cable is 300ohm parallel flat feeder cable, you need to use the 300ohm/75ohm converter to connect the antenna cable to the antenna jack. For details Please refer to the following drawing.
TV Operation
INITIAL SETUP
The first time you turn on your TV, the setup wizard will guide you through
setting up basic settings. Please according to the Text Tip to First Time
Setup.
Connect your Android phone to your TV, select “Continue” to continue the connection, and choose “Skip” to skip this step.
Press ▲/▼ to select the wifi to connect, press OK and enter the password to confirm the connection is successful.
By agreeing to automatically send diagnostic information to Google to improve discriminative power, choose “YES” to accept.
- Your device is powered by Android TV and press the ► button to select the browsing feature.
- You can get more apps from Google Play and press the ► button to go to the next screen.
- Transfer photos and other content to the TV via the built-in chromecast, press OK to complete the browsing.
Press ▲/▼ to select the country of your device and press OK to confirm.
HOME SCREEN
After completing the wizard Settings, you can watch TV and go to the home
screen.
Under live TV, press the SOURCE button to display the list of input sources. You can select the desired source.
NAVIGATING THE ON-SCREEN MENU
1. In the HOME interface, press the ► key to select the icon of the circular
settings menu, press OK to confirm.
2. Press ▲/▼ button to select what you want set.
3. Press OK to enter setting.
Network
- Press ▲/▼ button to select what you want set.
- press OK button to adjust.
- After finishing your adjustment, press OK button to save and return to the previous menu.
APPS
In this menu, you can set the APP permissions, and read the app lists.
- Press ▲/▼ button to select what you want set.
- Press OK button to adjust.
- After finishing your adjustment, press BACK button to return to the previous menu.
DEVICE PREFERENCES ABOUT
In this menu, you can read the information and settings of TV.
- Press ▲/▼ button to select what you want set.
- Press OK button to adjust.
- After finishing your adjustment, press BACK button to return to the previous menu.
DATE & TIME
Automatic date & time- Press ▲/▼ button to select the option then press
OK button to enter the submenu.(
Optional: Use network-provided time, Off)
Manually adjusting date & time settings will automaticall change the Automatic
date & time to OFF.
Set date- Press ▲/▼ button to select the option then press OK button to enter
the sub-menu.
Set time- Press ▲/▼ button to select the option then press OK button to enter
the sub-menu.
Set time zone- Press ▲/▼ button to select the option then press OK button to
enter the sub-menu.
Use 24-hour format-Press ▲/▼ button to select the option then press OK button
to choose ON/OFF.
LANGUAGE
Language- Press ▲/▼ button to select the option then press button to enter the OK select language.
KEYBOARD
Current keyboard- Press ▲/▼ button to select the option then press OK button
to enter the sub-menu.
Gboard Settings- Press ▲/▼ button to select the option then press OK button to
enter the sub-menu.
Manage keyboards- Press ▲/▼ button to select the option then press OK button
to enter the submenu.
STORAGE
Internal shared storage- Press ▲/▼ button to select the option then press OK
button to enter the submenu.
Removable Storage- Press ▲/▼ button to select the option then press OK button
to enter the submenu.(
Note: Show external devices if available)
HOME SCREEN
In this menu, you can set channels, apps, open source licenses.
- Press ▲/▼ button to select what you want set.
- Press OK button to adjust.
- After finishing your adjustment, press BACK button return to the previous menu.
In this menu, you can set searchable apps, safe search filter, block offensive words, open source licenses.
- Press ▲/▼ button to select what you want set.
- Press OK button to adjust.
- After finishing your adjustment, press BACK button return to the previous menu.
CHROMECAST BUILT-IN
In this menu, you can read the information and settings of Chromecast.
- Press ▲/▼ button to select what you want set.
- Press OK button to adjust.
- After finishing your adjustment, press BACK button return to the previous menu.
SCREEN SAVER
Screen saver- Press ▲/▼ button to select the option then press OK button to
enter the submenu.(
Optional: Turn screen off, Backdrop, Colors)
When to Start- Press ▲/▼ button to select the option then press OK button to
enter the sub-menu.
(Optional: 5 minutes, 15 minutes, 30 minutes, 1 hour, 2 hours.)
Start now- Press ▲/▼ button to select the option then press OK button to enter
screen saver.
ENERGY SAVER
Turn off Display- Press ▲/▼ button to select the option then press OK
button to enter the sub-menu.
(Options: 15 minutes, 30 minutes, ….24 hours, Never.)
LOCATION
Location status- Press ▲/▼ button to select the option then press OK button to
enter the sub-menu.
(Optional: Use Wi-Fi to estimate location, Off)
USAGE & DIAGNOSTICS
Usage & diagnostics- Press ▲/▼ button to select the option then press button OK to choose ON/OFF.
ACCESSIBILITY
Captions- Press ▲/▼ button to select the option then press OK button to enter
the sub-menu.
High contrast text- Press ▲/▼ button to select the option then press OK button
to choose ON/OFF.
Text to speech- Press ▲/▼ button to select the option then press OK button to
enter the sub-menu.
Accessibility shortcut- Press ▲/▼ button to select the option then press OK
button to choose ON/OFF.
TalkBack- Press ▲/▼ button to select the option then press OK button to enter
the sub-menu.
Switch Access- Press ▲/▼ button to select the option then press OK button to
enter the sub-menu.
RESTART
Press OK button to enter the sub-menu.
Restart the TV.
REMOTES & ACCESSORIES
Note: It is only available to the remote control with Bluetooth.
In this menu, you can pair Bluetooth devices.
- Press “OK”and “Volume+” buttons for about 5 seconds.
- When the LED starts to flash, release it. The remote controller will send the pairing signal to the TV and display the information of the remote control on the right side of the screen.
- Press the OK button to display the pairing. If the paired is displayed, the connection is successful.
- Press BACK button return to the previous menu.
NOTE
The menu/function may be different depending on when you purchased the TV.
ADD AND USE OF MEDIA PLAYER
1. In the HOME interface, select the + icon in the APP column to add the application, and click OK. Press up and down to select the Media Player application, and click to add it OK to the HOME interface.
2. Focus on the corresponding USB driver and press OK to display video,
photo, audio files.
Press navigation button to select the file.
PICTURE
Picture Mode- Press ▲/▼ button to select the option button to enter the sub-
menu.(Optional: Standard, Dynamic, Movie, Eye Comfort, Gentle, Vivid, Sport,
Personal).
Brightness/Color Saturation/Hue/Contrast/Gamma/Black Level Sharpness- Press
▲/▼
button to select the option.
Press ◄ to decrease the parameter. Press ► to increase the parameter.
Gamma- Press ▲/▼ button to select the option.
Press ◄ to decrease the parameter.
Press ► to increase the parameter.
ECO
Press MENU key to the main menu, and select Picture.
Press button to ECO option and press OK to select the option.
SOUND
Press MENU key to the main menu, and select Sound.
Sound Mode- Press OK to enter the sub-menu, press button to select option and
press OK to select the option.
Surround Mode- Press ▲/▼ button to select the option then press OK button to
choose
ON/OFF.
Night Mode- Press ▲/▼ button to select the option then press OK button to
choose ON/OFF.
Sound Only- Press OK to enter the sub-menu, press OK button to select option.
Output Device- Press ▲/▼ to enter the sub-menu.
Audio Output Type- Press ▲/▼ to enter the sub-menu.
Advanced Settings- Press ▲/▼ to enter the sub-menu.
SYSTEM
Press MENU key to the main menu, and select System.
Press ▲/▼ button to select option and press OK to select the option.
DVD
SOURCE
Press the “SOURCE” button menu. The up and down direction keys can be
selected, or Press the left or right button to select the DVD, and press the
Enter button to enter.
Press the DVD SETUP button to enter that function.
TV SYSTEM
Set the options: NTSC/PAL/AUTO.
POWER RESUME
Press the ENTER function on or off.
TV TYPE
Set the screen ratio options: PS(4:3 Pan Scan), Normal/PS(4:3 Letter Box), and
Wide (16:9)
the default setting is wide.
PASSWORD
Enter “0000” to enter.
RATING
Disc Options.
DEFAULT
This option will return the DVD to its factory default settings.
OSD LANGUAGE
Set the OSD Language options.
AUDIO LANG
DVD language selection options.
SUBTITLE LANG
This player can display DVD subtitle languages if supported by the DVD disc.
When playing
DVD’s you can hide the subtitle or choose any of them as the current subtitle
language.
MENU LANG
Set the MENU Language options.
AUDIO OUT
Press the “ENTER” Key. The up and down direction keys can be used for
selection.
KEY
Press the “ENTER” Key. The up and down direction keys can be used for
selection.
DUAL MONO
Press the “ENTER” Key. The up and down direction keys can be used for
selection.
Read Before Using Apps
(*Terms & Conditions Apply)
- Due to the product characteristics featured on the Apps store, as well as limitations in available content, certain featured applications, and services may not be available on all devices or in all territories. Some Apps featured may also require additional peripheral device or membership fees.
- Services and content availability are subject to change without prior notice.
- Manufacture takes no legal responsibility whatsoever for any interruption of App services caused by the service provider for any reason.
- An unstable Internet connection may cause delays or interruptions. In addition, applications may terminate automatically depending on the network environment.
- Applications services and updates may become unavailable.
- Application content is subject to change by the services provider without prior notice.
- Specific services may differ with the version of the application installed on the TV.
- An application’s functionally may change in future version of the application.
- Depending on the third party service provider/s policies, certain applications may not support multitasking.
- The response to remote commands and the resulting on screen display may be delayed while a webpage is loading.
- The copy and paste operations are not supported.
- The web browsing speed will differs with the network environment.
- Depending on the types of video/audio codecs supported, it might not be possible to play certain video and audio files while playing content.
- Apps store have certain limitation, it consist many inbuilt apps for various needs of user but user doesn’t have facility to add other apps from any other media.
Troubleshooting
If you have any problem, check the couter measures for each symptom listed below. The following symptoms may have been, caused by inaporopriate adjustment rather than actual malfunction of the unit. If the trouble pens sts, contact the Customer Care Centre, see back page for contact details.
WARNING
Never place a television set in an unstable location. A television set may
fall, causing serious
personal injury or death. Many injuries, particularly to children, can be
avoided by taking simple precautions such as:
- Using cabinets or stands recommended by the manufacturer of the television set.
- Only using furniture that can safety support the television set.
- Ensuring the television set is not overhanging the edge of the supporting furniture.
- Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
- Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
- Educating children about the dangers of climbing on furniture to reach the television set or its controls
If your existing television set is being retained and relocated, the same considerations as above should be applied.
The plug or appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.
FCC Warning
This device complies with part 15 of the FCC rules. Operation is subject to
the following two
conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide
reasonable protection against harmful interference in a residential
installation. This
equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television
reception, which can be determined by turning the equipment off and on, the
user is
encouraged to try to correct the interference by one or more of the following
measures:
-
Reorient or relocate the receiving antenna.
-
Increase the separation between the equipment and receiver.
-
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected. -
Consult the dealer or an experienced radio/TV technician for help.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled
environment. This equipment should be installed and operated with minimum
distance 20cm
between the radiator and your body.
Warranty
Thank you for purchasing this Sylvox product. We are glad to offer 12 months free warranty for you.
If you have any questions, please contact us via our after-sales email or
website for assistance.
Customer Service Support:
Pre-sale：support@sylvoxtv.com
After-sale：service@sylvoxtv.com
Marketing：marketing@sylvoxtv.com
Website: www.sylvoxtv.com
Service Hotline: +1(833)379-5869 (Monday-Friday,9:00AM-5:00PM EST)
Warranty Policy
(1)When returning an item, please note the following:
-
Only items purchased directly from www.sylvoxtv.com and authorized resellers can be
returned, such as Amazon, Walmart, Newegg, Wayfair, Aliexpress, etc. -
We will not accept any return requests for products purchased from unauthorized third-party suppliers.
-
Customer must contact the original vendor with your order ID or purchase proof and the detail of the product issue at service@sylvoxtv.com to request a return/refund/repair/replace before returning products. Sylvox will provide you with the shipping label in the mail.
-
Sylvox are responsible for all return shipping costs for quality problem.
If there is no reason to return the product after installation and use, Sylvox shall have the right to charge restocking fees of 20% of the product value. (Only accept applications for no reason return within 7 days after arrival, and freight costs are the responsibility of the customer) -
Ensure that the item(s) you are returning is repackaged in the original condition with all the documentation and accessories that came with it.
-
If the returned product is not in original packaging: artificial damage causes to affect the
second sale, such as its appearance being damaged, the lack of accessories, etc., we will
deduct the corresponding expenses according to the situation. -
We will handle your request once getting your returning item.
(2) How to return a product for a refund? (30 days money-back guarantee)
To return an item to Sylvox, Please contact the Sylvox team at
service@sylvoxtv.com to submit an after-sales application, we will provide you
with the shipping label in the mail.
Please include your original order number or order proof in the email and
ensure that the item is returned within 30 days. No refunds will be issued
until the item is received in its original packaging (with its documentation
and accessories).
(3) Refunds
Once we receive and verify the condition of your product, a refund is
initiated. The way your
refund is processed depends on your original payment method.
For credit or debit cards, refunds will be back to the card-issuing bank
within 7-10 business
days of receipt of the returned item. Please contact the card-issuing bank
with questions about when the credit will be posted to your account.
(4) What does the warranty not cover?
The wrong way of use and improper repair by the user caused the failure or
damage.
Failure or damage caused by transportation, moving, and falling after
purchase.
Other unavoidable external factors cause failure and damage.
Improper use of the equipment caused by water or other solution of damage.
Failure caused by a lightning strike or other electric system reasons
Damage caused by using power supply other than specified voltage.
Warranty Period:
- Sylvox repairs the TV free of charge under the condition of the normal use of the instruction manual within 12 months.
- Sylvox warrants that this product conforms to the manufacturer’s specifications and will be free of defects in material and workmanship should any defect occur.
- Sylvox will correct the defect subject to the following conditions:
-
Any defects caused or repairs required as a result of the abusive operation, negligence,
accident, shipment damages, improper delivery and installation, application, and use for
which this product was not intended as set forth in the user’s manual or other applicable
Product documentation. -
Any defects caused or repairs required as a result of any product that has been tampered
with, modified, adjusted, or repaired by any person other than Sylvox, a Sylvox authorized service provider or a Sylvox authorized service center or dealer. -
Any replacement of accessories, glassware, consumable or peripheral items required through normal use of the Product, including but not limited to, earphones, remote controls, batteries, etc.
-
Any cosmetic damage to the Product surface or exterior, including but not limited to that which has been defaced or caused through normal wear and tear, improper shipping and handling, or the use of chemical cleaning agents.
-
Any defects caused or repairs required as a result of damage caused by any external or
environmental conditions, including but not limited to, the use of incorrect voltage,
fluctuations or surges in transmission line/power line voltage, liquid spillage, or acts of nature or God. -
Warranty claims for Products returned with the altered, illegible, or missing model, factory serial number, and UL markings.
-
Any Products used for rental, business, or commercial purposes.
-
Any installation, consumer instruction, delivery, setup, adjustment, and/or programming
charges. -
A Product that is not installed following installation instructions is included with the Product.
-
Any signal reception problems (including antenna-related problems), images “burnt” into the screen, signal noise or echo, interference or other signal transmission or delivery problems, availability of third-party provided services or content (including, without limitation, image, audio or video content).
No other entity other than Sylvox is authorized to extend, enlarge or transfer
this warranty on
behalf of Sylvox.
The express warranties in this limited warranty are, in lieu of and, except to
the extent
prohibited by applicable law, Sylvox disclaims all other warranties and
conditions, express or
implied, whether arising by law, statute, by course of dealing, or usage of
trade, including,
without limitation, implied warranties or conditions of all claims, whether
based in contract,
negligence, strict liability or otherwise. Some states do not allow the
exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may
not apply to
you.
For any questions, feel free to contact us via service@sylvoxtv.com at any time!
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