Sylvox RT24R3CAZA 22 24 Inch RV TV for Motorhomes User Manual

Sylvox RT24R3CAZA 22 24 Inch RV TV for Motorhomes

Safety Information

To avoid damaging the television set please observe the following safety instructions during setup and use

CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
In extreme weather (storms, lightning) and long inactivity periods (going on holiday) disconnect the TV set from the mains. The mains plug is used to disconnect TV set from the mains and therefore it must remain readily operable. If the TV set is not disconnected electrically from the mains, the device will still draw power for all situations even if the TV is in standby mode or switched off.
IMPORTANT – Please read these instructions fully before installing or operating
WARNING: Never let people (including children) with reduced physical, sensory or mental capabilities or lack of experience and / or knowledge use electrical devices unsupervised.
The TV set is intended for household and similar general use but may also be used in public places. For ventilation purposes, leave at least 5cm of free space around the TV. The ventilation should not be impeded by covering or blocking the ventilation openings with items, such as newspapers, table- cloths, curtains, etc. The power cord plug should be easily accessible. Do not place the TV, furniture, etc. on the power cord. A damaged power cord/plug can cause fire or give you an electric shock. Handle the power cord by the plug, do not unplug the TV by pulling the power cord. Never touch the power cord/plug with wet hands as this could cause a short circuit or electric shock. Never make a knot in the power cord or tie it with other cords. When damaged it must be replaced, this should only be done by qualified personnel. Do not expose the TV to dripping or splashing of liquids and do not place objects filled with liquids, such as vases, cups, etc. on or over the TV (e.g., on shelves above the unit). Do not expose the TV to direct sunlight or do not place open flames such as lit candles on the top of or near the TV. Do not place any heat sources such as electric heaters, radiators, etc. near the TV set. Do not place the TV on the floor and inclined surfaces. To avoid danger of suffocation, keep plastic bags out of the reach of the babies, children and domestic animals. Carefully attach the stand to the TV. If the stand is provided with screws, tighten the screws firmly to prevent the TV from tilting. Do not over-tighten the screws and mount the stand rubbers properly. Do not dispose of the batteries in fire or with hazardous or flammable materials.
Warning: Batteries must not be exposed to excessive heat such as sunshine, fire or the like.

WARNING
Do not ingest the battery, Chemical Burn Hazard This product or the accessories supplied with the product may contain a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

WARNING
Never place a television set in unstable or inclined locations. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as; Using cabinets or stands recommended by the manufacturer of the television set. Only using furniture that can safely support the television set. Ensuring the television set is not overhanging the edge of the supporting furniture. Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support. Not standing the television set on cloth or other materials placed between the television and supporting furniture. Educating children about the dangers of climbing on furniture to reach the television set or its controls. If your existing television set is being retained and relocated, the same considerations as above should be applied.

HDMI™
HIGH DEFINITION MULTIMEDIA INTERFACE
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the Unites States and other countries.

Introduction

Features

Input terminals used for external equipment connection

• One VIDEO output
• One MINI AV input
• One EARPHONE output
• One DVB-S2 input
• One DVB-T2 input
• Two HD MI input
• One U SB input
• One Android RJ45 input
• One CI+ input

Accessories

Please make sure the following items are included with your LED TV. If any items are missing, contact your dealer

Specifications

Remarks:
The above listed specifications and data are subject to change without prior notice.

General Description

Overview of front and side panel

1. SPEAKER

2. REMOTE CONTROL SENSOR

3. POWER INDICATOR
   Green: In power on mode.
   Red: In standby mode.

4. SOURCE
   Toggles between all the available input sources

5. MENU
   Press to see an on-screen menu of your TV’s features.

6. CH+/-
   Press to change channels.
   In the on-screen menu, use the CH +/- buttons as up/down arrow buttons.

7. VOL+/-
   Press to increase or decrease the volume. In the on-screen menu, use the VOL +/- buttons as left/right arrow buttons.

8. PL AY /
   Play/stop DVD (in DVD mode).

9. EJECT /
   Eject DVD.

10. POWER
    Press POWER button to toggle between normal and standby mode.

Overview of back panel
Side port

Port

1. DC 12V-24V
   DC input.

2. Android RJ45
   Ethernet connection.

3. VIDEO OUT
   Connection for VIDEO signal output in Composite mode.

4. HDMI1/HDMI2
   Connecting for HDMI signal.

5. DVB-S2
   Connection of the satellite antenna.

6. DVB-T2
   Connection of the DVB-T antenna or the cable system.

7. USB IN
   5V 0.5A.

8. EARPHONE
   Connecting for headphone.

9. CI+
   Slot for CI+ modules for decoding encrypted TV programmes.

10. MINI AV IN
    Connection for VIDEO signal input in Composite mode.

11. COAXIAL
    Digital audio output for external audio devices.

Assembling Stand Process

Instruction:

1. Place the TV unit on a flat and clean table.
2. Fix stand by 2 pcs screws via screw hole B and A.
3. Fix stand by 3 pcs screws via screw hole D and C.

Overview of remote control

Installing Batteries in the Remote Control

Installing Batteries

1. Open the battery compartment cover on the back side.
2. Insert two 1.5V AAA size batteries in correct polarity. Don´t mix old or used batteries with new ones.
3. Closed the cover.

Point the remote towards the remote control sensor of the wireless TV and use it within 7 meters.
Put the used batteries into the recycling bin since it can negatively affect the environment.

Note:

• One loading of batteries will last for 1 year under normal use
• If you do not intend to use the remote controller for a long period of time, remove them to avoid damage due to leakage.
• Do not use old and new batteries together.
• The battery (battery or batteries or battery pack) shall not be expose to excessive heat such as sunshine, fire or the like.

External Connection

Antenna connection
Antenna input impedance of this unit is 75ohm. VHF/UHF 75ohm coaxial cable can be connected to the antenna jack directly, if the antenna cable is 300ohm parallel flat feeder cable, you need to use the 300ohm/75ohm converter to connect the antenna cable to the antenna jack. For details Please refer to the following drawing.
Antennas with 300ohm flat twins Leads

Antennas with 75ohm Round Leads

Connecting VCR
These instructions assume that you have already connected your TV to an antenna or a cable TV system. Skip step 1 if you have not yet connected to an antenna or a cable system.

Follow the instructions in Viewing a VCR or Camcorder Tape to view your VCR tape. Each VCR has a different back panel configuration. When connecting a VCR, match the color of the connection terminal to the cable. We recommend the use of cables with a Ferrite Core.

1. Unplug the cable or antenna from the back of the TV.
2. Connect the cable or antenna to the ANT IN terminal on the back of the VCR.
3. Connect an RF Cable between the ANT OUT terminal on the VCR and the ANT IN terminal on the TV.
4. Connect a Video Cable between the VIDEO OUT jack on the VCR and the VIDEO IN jack on the TV.
5. Connect Audio Cables between the AUDIO OUT jacks on the VCR and the AUDIO L and AUDIO R jacks on the TV.
   • If you have a mono (non-stereo) VCR, use a Y-connector (not supplied) to hook up to the right and left audio input jacks of the TV. If your VCR is stereo, you must connect two cables.

Connecting DVD Player/Set-Top Box via HDMI
This connection can only be made if there is a HDMI Output connector on the external device.

What is HDMI?
HDMI, or high-definition multimedia interface, is a next-generation interface that enables the transmission of digital audio and video signals using a single cable without compression. Multimedia interface is a more accurate name for it especially because it allows multiple  channels of digital audio (5.1 channels). The difference between HDMI and DVI is that the HDMI device is smaller in size, has the HDCP(High Bandwidth Digital Copy Protection) coding feature installed, and supports multi-channel digital audio. Each DVD player/STB has a different back panel configuration. We recommend the use of cables with a Ferrite Core.

1. Connect an HDMI Cable between the HDMI connector on the TV and the HDMI connector on the DVD player/Set-Top Box.

Connecting DVD Player/Set-Top Box
The rear panel jacks on your TV make it easy to connect a DVD to your TV.

Component video separates the video into Y (Luminance (brightness)), Pb (Blue) and Pr (Red) for enhanced video quality. Be sure to match the component video and audio connections. For example, if connecting the video cable to COMPONENT IN, connect the audio cable to COMPONENT IN also.  Each DVD player/STB has a different back panel configuration. When connecting a DVD player/STB, match the color of the connection terminal to the cable. We recommend the use of cables with a Ferrite Core.

1. Connect a Component Cable between the COMPONENT IN [Y , PB, PR] jacks on the TV and the COMPONENT [Y, PB, PR] jacks on the DVD player.
2. Connect Audio Cables between the COMPONENT IN [R-AUDIO-L] jacks on the TV and the AUDIO OUT jacks on the DVD player.

Connecting EARPHONE

1. Plug EARPHONE out connector into EARPHONE out jack on the TV the TV speaker will be muted.

Supporting signals

Basic Operation

Turning the TV On and Off
How to turn the TV on or off

1. Insert the power cord plug into a polarized DC outlet.
2. Press POWER button on the remote control or button on the LED TV.
3. Normal picture will be displayed on the screen after 6 seconds. If no signal input, “No Signal” will be displayed on the screen.
4. If temporary POWER off is required, press POWER button on the remote control or button on the LED TV.
5. If you want to completely switch off the power for this unit, unplug the power cord plug for this unit.
6. After switching off the unit, you should turn on the TV again at least 5 seconds later.

Status indication lamp
Green: In power on mode.
Red: In standby mode.

Auto power-off
If there is no signal input in any Mode, the TV will automatically accesses the standby state in about 15 minutes.

Memory before turning TV off
The settings of picture and the preset channels will be memorized at turning off the unit. When being started up again, the unit will work according to the mode set before being turned off.

OSD Menu Operations

BOOT WIZARD
The Startup Wizard menu contains language settings and network settings. Language settings, you can set the TV operating language; network settings, you can set according to the connection, wireless network settings WIFI connection, wired connection is to set the local area network.

Source
Press the “Source” button to display the input source menu, press the left or right button to select the corresponding input source, and press the Enter button to enter the relevant source.

Adjust the OSD Screen
Image
Press the “menu” button to display the menu, press the up and down keys to select the appropriate settings, press the right button to enter the relevant settings.

Picture

Picture Mode
Use the menu button to call up the menu, then right click to select the “Image Mode” option, press the left and right button to switch the image mode to Standard / Movie / Vivid / User.

Backlight
Adjust the backlight brightness value to change the backlight brightness.

Aspect Ratio
You can select ZOOM1, ZOOM2, 16:9 or 4:3 with left and right keys when the option of Aspect Ratio is picked. The aspect ration will automatically change in auto mode.

Color temperature
Select the “Color Temperature” option according to the method mentioned above, and then use the left and right keys to adjust the color temperature to cool / normal / warm.

Noise Reduction
Press up/down key to select “Noise Reduction” option. Press left/right key to select “Off”, “Low”, “Medium”, “High” and “Auto” to improve the picture sharpness.

Sound

Sound mode
Use the up and down keys to select the sound menu, then press the right button to select the “Sound Mode” option, press the left and right button to switch the sound mode to Standard/Sports/Music/Movie/User.

Equalizer
Through the up and down keys selected “equalizer” option, and then press the OK key system will appear different bandwidth frequency level.

Balance
If the volumes of the left speaker and the right speaker are not the same, you can adjust the “Balance” to suit your personal preference.

Auto Volume Surround
Select the “Auto Volume”option, then turn the “Auto Volume” function on or off with the left and right buttons. This method is also suitable for surround sound adjustment.

SPDIF Mode
This is used to convert the digital audio output mode. There are Auto, PCM, RAW、 OFF.

Channel

ATV Auto Search

Select option of Auto Tuning under the up and down keys .Then press OK button and the auto tuning will begin.

DTV Manual Search

To simulate manual search, select the Channel you need to store, and also select the color and sound system. Press the up and down keys to select the “Search” option, press the left and right button to search, and you can modify the frequency by fine tuning , choose the best frequency.

Channel Edit

You can use different color buttons or function buttons to delete, hide, move, edit, and set program preferences.

Function

OSD Time
Press the “menu display time” option, through the left and right direction keys can be changed to 5 seconds, 10 seconds, 15 seconds,30 seconds, always optional.

Function
OSD Time
Press the “menu display time” option, through the left and right direction keys can be changed to 5 seconds, 10 seconds, 15 seconds,30 seconds, always optional.

CEC
Press the up and down keys to select the option, and then press the OK key to open the CEC function. When CEC is turned on, you can choose to turn on or off Auto Standby, Auto Power on, ARC, Auto Standby. When the TV is turned off, the CEC device will be automatically turned off. When Auto Power on is turned on, when the HDMI connected device is turned on, the TV will automatically turn on. Open the Device list to display the connected drive device.

Audio Language
Select Audio Language Setting will enter the audio selection list, generally can choose Dolby and other sound effects. Audio Language can switch the first audio language through the left and right direction keys, the default is English. Second Audio Language can switch the second audio language through the left and right direction keys, the default is English.

Subtitle
Select Subtitle Setting will enter the subtitle selection list, you can switch weak listening subtitles or normal subtitles or close subtitles. Subtitle Language can be used to select the subtitle language, and Second Subtitle Language can be used to set the second subtitle language.

Store Mode
Select Store Mode and an electronic screen sticker will appear for selling and displaying product information.

ECO Mode
Turning on the energy-saving mode can effectively reduce the energy efficiency loss of the whole machine and achieve the energy-saving effect.

Blue Screen
Turn on / off no signal blue screen.

Reset
Select the “restore default settings” option by using the up and down keys, and then click OK to enter the next window. Can choose to confirm or cancel, choose to confirm the television will restart, the menu data will restore the initial data, choose to cancel also back to the menu interface.

Time
Time setting

Date, Current time
This is not adjustable, when there is a signal when the automatic calibration.

Sleep time
The system provides OFF/10/20/30/60/90/120/180/240 min sleep time to choose from.

Lock

Choose the option of Lock System with the up and down keys .Then open the lock function with left and right keys. Please remember that initial password is 0000.If you want to adjust password, you firstly should select option of set password and then input old password, new password. When new password you input again is correct and make sure above operation, this mean that you successfully reset password. When you want to shield some programs you don’t like, please select the option of block program and input the channel number.

Media Menu Operations

Media

Picture
Through the up and down keys to select the “picture” icon, press the confirmation button to confirm, and then press right to the folder, press the confirmation button to open the appropriate folder. After selecting the picture, press the confirmation key to open the picture, can carry on some operation through the left and right keys.

Music
Through the up and down keys to select the “Audio” icon, press the confirmation button to confirm, and then press right to the folder, press the confirmation button to open the appropriate folder. After selecting the Audio, press the confirmation key to open the Audio, you can make some operation through the left and right keys.

Video
Through the upper and lower keys selected “video” icon, press the confirmation key to confirm, then press right to the folder, press the confirmation key to open the corresponding folder. After the selection of the video, press the confirmation key to open the video, you can make some operation through the left and right.

Installation Package
Select the “Installation package” icon, press the enter key to confirm the entry, open the corresponding folder. After selecting the installation package, press the enter key to open and install.

Storage device
Can read external devices, such as U disk, hard disk, etc., select the files you need to open.

Local Storage
The internal files of the system can be read.

Network Sharing
Access to the same segment, the server shares files.

Android part

Home

(The main page is designed with Zeasn UI, divided into: latest news, Featured APP, applications, music, sports.)

• Different regions will receive different push content.

Settings

Pick the image of setting and Press OK button to appear the interface of the android setting.

Set your device name
Give your device a name to help identify it when casting or connecting to it from other devices.

Accounts & Sign In
Log in and manage your Google account.

Apps
View all apps and set app permissions.

Network

Enter the “Network” menu item “Wi-Fi”, you can open or close the Wi-Fi connection function, there are 4 types of connection: select focus and enter the password in the list of connections, use without-password protected connection, manually add hot name to connect, and point-to-point direct connection. For an Ethernet connection, insert the network cable into the network cable interface, and after identifying the network, the current ipv4 and ipv6 addresses will be displayed. Select Proxy Settings to set the proxy. IP settings can set the way to get the IP address. There are automatic acquisition or setting a static ip address.

Device Preferences

In the Device Preferences, you can see other settings under Android.

About

You can view and set the relevant information for the OTA update, you can also view the model, Android version, version number information.

System Update

You can set the system local upgrade, automatically prompt to update the version, automatically upgrade the latest version, automatically download the latest version and the current version number.

Date &time

The date and time can be updated automatically based on the network or time zone, or you can turn off automatic updates and update to manual settings. You can view the currently located time zone and set the time system.

Language

System language can be selected here.

Keyboard

Users can be based on personal preferences of the keyboard input settings, you can also view the personal dictionary.

Storage

Here you can check the local memory capacity and current usage.

Remote & accessories
Start to Search Bluetooth device

Choose the Needed Bluetooth device, when Matches Successfully Bluetooth will Start to Work.

Reset

Here you can reset the unit. After reset, the data of Android system will be cleared.

DVD
Press the “SOURCE” button menu, through the up and down direction keys can be select, Press the left or right button to select the DVD, and press the Enter button to enter. Press the DVD SETUP button to enter.

TV SYSTEM
Set the options are: NTSC/PAL/AUTO.

POWER RESUME
Press the ENTER function on or off with.

TV TYPE
Set the screen ratio options are: PS(4:3 Pan Scan), Normal/PS(4:3 Letter Box), and Wide (16:9)the default settings is wide.

PASSWORD
Enter “0000” to enter.

RATING
Level Disc Options.

DEFAULT
This option will return the DVD to it’s factory default settings.

OSD LANGUAGE
Set the OSD Language options.

AUDIO LANG
DVD language selection options.

SUBTITLE LANG
This player can display DVD subtitle languages if supported by the DVD disc. when playing DVD’s you can hide the subtitle or choose any of them as the current subtitle language.

MENU LANG
Set the MENU Language options.

AUDIO OUT
Press the “ENTER” Key enter, through the up and down direction keys can be select.

KEY
Press the “ENTER” Key enter, through the up and down direction keys can be select.

DUAL MONO
Press the “ENTER” Key enter, through the up and down direction keys can be select.

Troubleshooting

If you have any problem, check the countermeasures for each symptom listed below. The following symptoms may have caused by inappropriate adjustment rather than actual malfunction of the unit. If the trouble persists, contact the service center.

Picture defects and the reason

Snowy Picture
Snowy picture is usually due to weak signal. Adjust antenna or install an antenna amplifier.

Double Image or Ghosts
Double images are usually caused by reflections from tall buildings. Adjust the direction of the antenna or raise it.

Radio Wave Interference
Wave patterns are moving on the screen, which are usually caused by nearby radio transmitters or short- wave receiving equipment.

High Temperature Electrothermal Interference
Diagonal or herringbone patterns appear on the screen or part of picture is missing. This is probably caused by high temperature electrothermal equipment in a nearby hospital.

Hardware Configuration

Warranty

Thank you for purchasing this Sylvox product. We are glad to offer 12 months free warranty for you. If you have any questions, please contact us via our after-sales email or website for assistance.

• After-sales email: service@sylvoxtv.com
• Website: www.sylvoxtv.com
• Customer Service Support:
• Email: service@sylvoxtv.com
• Service Hotline: 8333-SYLVOX (Monday-Friday, 9:00 AM-5:00 PM EST)

Warranty Policy
When returning an item, please note the following:

1. Only items purchased directly from www.sylvoxtv.com and authorized resellers can be returned, such as Amazon, Walmart, Newegg, Wayfair, Aliexpress, etc.
2. We will not accept any return requests for products purchased from unauthorized third-party suppliers.
3. Customer must contact the original vendor with your order ID or purchase proof and the detail of the product issue at service@sylvoxtv.com to request a return/refund/repair/replace before returning products. Sylvox will provide you with the shipping label in the mail.
4. Sylvox are responsible for all return shipping costs for quality problem.
5. If there is no reason to return the product after installation and use, Sylvox shall have the right to charge restocking fees of 20% of the product value. (Only accept applications for no reason return within 7 days after arrival, and freight costs are the responsibility of the customer)
6. Ensure that the item(s) you are returning is repackaged in the original condition with all the documentation and accessories that came with it.
7. If the returned product is not in original packaging: artificial damage causes to affect the second sale, such as its appearance being damaged, the lack of accessories, etc., we will deduct the corresponding expenses according to the situation.
8. We will handle your request once getting your returning item.

How to return a product for a refund? (30 days money-back guarantee)
To return an item to Sylvox, Please contact the Sylvox team at service@sylvoxtv.com to submit an after-sales application, we will provide you with the shipping label in the mail. Please include your original order number or order proof in the email and ensure that the item is returned within 30 days. No refunds will be issued until the item is received in its original packaging (with its documentation and accessories).

Refunds
Once we receive and verify the condition of your product, a refund is initiated. The way your refund is processed depends on your original payment method. For credit or debit cards, refunds will be back to the card-issuing bank within 7-10 business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

What does the warranty not cover?

• The wrong way of use and improper repair by the user caused the failure or damage.
• Failure or damage caused by transportation, moving, and falling after purchase.
• Other unavoidable external factors cause failure and damage.
• Improper use of the equipment caused by water or other solution of damage.
• Failure caused by a lightning strike or other electric system reasons
• Damage caused by using power supply other than specified voltage.

Warranty Period:

• Sylvox repairs the TV free of charge under the condition of the normal use of the instruction manual within 12 months.
• Sylvox warrants that this product conforms to the manufacturer’s specifications and will be free of defects in material and workmanship should any defect occur.

Sylvox will correct the defect subject to the following conditions:

• Any defects caused or repairs required as a result of the abusive operation, negligence, accident, shipment damages, improper delivery and installation, application, and use for which this product was not intended as set forth in the user’s manual or other applicable Product documentation.

• Any defects caused or repairs required as a result of any product that has been tampered with, modified, adjusted, or repaired by any person other than Sylvox, a Sylvox authorized service provider or a Sylvox authorized service center or dealer.

• Any replacement of accessories, glassware, consumable or peripheral items required through normal use of the Product, including but not limited to, earphones, remote controls, batteries, etc.

• Any cosmetic damage to the Product surface or exterior, including but not limited to that which has been defaced or caused through normal wear and tear, improper shipping and handling, or the use of chemical cleaning agents.

• Any defects caused or repairs required as a result of damage caused by any external or environmental conditions, including but not limited to, the use of incorrect voltage, fluctuations or surges in transmission line/power line voltage, liquid spillage, or acts of nature or God.

• Warranty the use of incorrect voltage, fluctuations or surges in transmission line/power line voltage, liquid spillage, or acts of nature or God.
  Warranty claims for Products returned with the altered, illegible, or missing model, factory serial number, and UL markings.

• Any Products used for rental, business, or commercial purposes.

• Any installation, consumer instruction, delivery, setup, adjustment, and/or programming charges.

• A Product that is not installed following installation instructions is included with the Product.

• Any signal reception problems (including antenna-related problems), images “burnt” into the screen, signal noise or echo, interference or other signal transmission or delivery problems, availability of third-party provided services or content (including, without limitation, image, audio or video content).

No other entity other than Sylvox is authorized to extend, enlarge or transfer this warranty on behalf of Sylvox. The express warranties in this limited warranty are, in lieu of and, except to the extent prohibited by applicable law, Sylvox disclaims all other warranties and conditions, express or implied, whether arising by law, statute, by course of dealing, or usage of trade, including, without limitation, implied warranties or conditions of all claims, whether based in contract, negligence, strict liability or otherwise. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
For any questions, feel free to contact us via service@sylvoxtv.com at any time!

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