ULTRALOQ Latch 5 Built in WiFi Smart Lock with NFC User Guide

ULTRALOQ Latch 5 Built in WiFi Smart Lock with NFC

FOR HELP
If you need help, please visit support.u-tec.com to check online instructions.

HERE IS THE VIDEO OF THE USER GUIDE:

•  https://youtu.be/uQrfEFxfmAE

WHAT YOU NEED TO DO TO PREPARE FOR ULTRALOQAIR

• https://support.u-tec.com/hc/en-us/articles/16941517480345

COMPATIBLE DEVICES OF ULTRALOQAIR

• Latch 5 Fingerprint
• Latch 5 NFC
• U-Bolt Pro WiFi (Firmware version is 01.xx.0023)
• U-Bolt WiFi (Firmware version is 01.xx.0023)

If the firmware version of U-Bolt WiFi/U-Bolt Pro WiFi is 02. xx.0021, this lock will not work with Ultraloq Air.

THERE ARE FOUR STEPS TO START WITH ULTRALOQAIR.
Before registering the lock with Air mode, if you registered this lock already,
please delete the lock and manually reset it to the factory default mode. If you don’t know how to reset the device, please go to support.u-tec.com to get help.

1. ACTIVATETHEAIR FUNCTION IN THE APP(VERY IMPORTANT)

2. After installing the App, first, find “ULTRAL0QAir” in the personal center and activate it.

3. After the activation is successful, you will see a guide for adding locks.

4. ADDAIR DEVICES IN THE APP (VERY IMPORTANT)

5. There are two main differences between an Air lock and an ordinary lock during the adding process:

6. First, choose “ULTRALOQAir” if you want to program the lock via ULTRALOQAir. You will encounter a page that asks you to choose “How to use this device”,
   this means you can choose whether to manage users on the App or on the Web.
   Once everything is done, you’ll see the lock labeled “Air” in the list of devices, indicating the Air lock is set now.

7. After registering the lock via Air mode, the app user program feature will be disabled. Please add/program users via ULTRALOQAir(Web}

8. VIEW ADDED DEVICES ON THE WEB
   Open the website of Air (https://air.ultraloq.com) after locks are set up on the App, then you can view the devices under Dashboard, Device, and Address .
   (there might be differences between this picture and the real test picture)

DASHBOARD

It has two main function blocks, one is to show the status of locks, and the other enables you to access and operate Device/User/Log easily.
Now, you can check whether the shown status is consistent with your locks to ensure the function works well. In ideal situations, all your locks should be in “Online” status. Otherwise, your operations for locks On Air Web will not work.
Below this page is an overview of Device/User/Log, you can try these functions. For example, you can view each lock’s lock status and try to change them.

DEVICE

• This page has almost the same functions as Dashboard->Device. But if you only want to view and change each lock’s status, this page is a better choice.
• Pay attention to the buttons below this page, you can change all locks’ status, lock mode, and firmware with one click after selecting them.

ADDRESS

If you have installed multiple locks in different addresses(properties), managing them on the “Address” page is easier.

ADD USERS AND ASSOCIATE DEVICE PERMISSIONS ON THE WEB

• User management and device management are divided into two parts on Air Web. Before
  adding users to devices, you should create the user first.

• There are two methods for adding new users. You can add users one by one or batch-add them from buttons at”0″. Also, you can change their status from buttons at”@” and view and edit their information from buttons at”©”.

• After creating users, you can either choose to add devices for users or add users for devices, both of these 2 methods will work.

• Method 1. While adding devices for users, you can find the users and enter their detail page first, and then choose devices for them.

• As you can see from the below picture, you can enter the user’s detail page after clicking on them. Then you can find the “Add Device Access” button.

• Method 2. While adding users for devices, you can find the device and enter its detail page first, and then choose users for them.

• On the device detail page, you can view the device information, change its lock status and add user access. The “User Access” part has listed the users associated with this lock.

• After clicking “Add User Access” and selecting users, don’t forget to edit permissions (especially user type) for them.

• Click Next to program the user access. After that, Click Done to enable the user to the lock.

VIEW IM PORT ANT LOGS AND EVENTS OF LOCKS ON THE WEB

• Last but not least, ULTARALOQAir enables you to view device operation logs on the Log page and view important events’ alarms on the Event page.
• On the Log page, you can also export all logs of devices.
• You can also get notifications and red dot reminders of events from the Air Web.

ULTRALOQAIR FEEDBACK CHANNEL

Please report your feedback and suggestions in the following ways:

1. If you expect to discuss Air with other users, go to community.u-tec.com to join the U LTRALOQ Air Community.
2. If you have urgent problems like lock installation and hardware failure issues, please go to support.u-tec.com to contact customer service to get support

© 2023 U-tec Group Inc.
U-tec and ULTRALOQ brands and products are trademarked and protected under law in the United States. Unauthorized use is prohibited. ULTRALOQ is sub-brand of U-tec Group Inc.

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