ZADRO TWSBLUE4C Home Spa Towel Steamer with Tongs User Manual

June 14, 2024
Zadro

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User ManualZADRO TWSBLUE4C Home Spa Towel Steamer with
TongsTWSBLUE4C / TWSTAN4C / TWSWH4C
Home Spa
Towel Steamer
with Tongs (included)

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE

CAREFULLY READ AND FOLLOW ALL SAFETY AND WARRANTY INFORMATION IN THIS MANUAL. THESE WARNINGS, INSTRUCTIONS, AND SAFETY GUIDELINES ADDRESS COMMON RISKS BUT CANNOT COVER ALL RISKS AND DANGERS IN ALL CASES. ALWAYS USE CAUTION, COMMON SENSE, AND GOOD JUDGMENT WHEN USING YOUR UNIT.
CAUTION
SCALD AND BURN HAZARD: Do not touch the appliance when steaming is in progress since its surface temperature can be very high. Touching the surface while hot may cause scalds or burns. Allow the towel steamer to cool down before moving or storing the unit.
ELECTRIC SHOCK HAZARD: Do not plug or unplug the unit with damp or wet hands. Do not immerse the unit and the plug in water or any other liquid. Never touch the towel steamer if it drops into water.

WARNING
FOR HOUSEHOLD USE ONLY.
DO NOT USE OUTDOORS.
To reduce the risk of electric shock, scalds, burns, fire or injury:
DO NOT TOUCH HOT SURFACES. DO NOT PLUG OR UNPLUG THE UNIT WITH DAMP OR WET HANDS.

  • Use handles or knobs, and do not touch the appliance when steaming is in progress since its surface temperature can be very high.
  • Exercise caution with the hot steam released from the steam outlet and the steam released while uncovering the steam lid. Do not put your hand and face near the steam outlet.
  • The steam lid, steam basket, and condensation tray will be hot. Do not touch or place your bare hand near the steam lid, main body, and condensation tray.
  • When removing the steam lid, remove it carefully while keeping it away from your body. Keep clear of condensate water.
  • Always lift the steam lid by the handle. Keep hand and or arm clear of the steam outlet.
  • Always use supplied tongs to remove steamed items.
  • Never move the towel steamer while the unit is on and steaming is in progress. Never move the towel steamer with hot, scalding water.
  • Do not touch the condensation tray until the towel steamer is unplugged and allowed to cool down to room temperature.
  • When the towel steamer timer cycle is complete, do not clean or wash the towel steamer immediately. Wait until the towel steamer cools down to room temperature before cleaning.
  • Never wash the towel steamer under running water.
  • Do not immerse the towel steamer and the plug in water or any other liquid.
  • Never touch the towel steamer if it falls into water. Unplug it immediately, turn it off, and contact Zadro Customer Service.
  • Never attempt any unauthorized repair.

WHAT’S INCLUDED

One (1) Towel Steamer which consists of:

  • One (1) Steam Lid
  • One (1) Steam Basket
  • One (1) Condensation Tray
  • One (1) Main Body (Steamer)
  • One (1) Pair of Tongs

UDED PRODUCT SPECIFICATIONS

Model No. TWSBLUE4C / TWSTAN4C / TWSWH4C
Voltage 120V~
Frequency 60Hz
Power 850W
Capacity 7.5L
Water Tank Capacity 1.4L(MAX)
Cord Length 42”
Dimensions 13” x 8.63” x 12”

SAFETY GUIDELINES & INSTRUCTIONS

  • FOR HOUSEHOLD USE ONLY – Not for outdoor use.
  • The towel steamer is for domestic use only and is not intended for commercial use. Do not use the towel steamer for other than intended use. Do not use parts not recommended by the manufacturer.
  • This towel steamer is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities or lack of experience and knowledge unless they are being supervised or given instruction concerning its use by a person responsible for their safety.
  • Do not run the towel steamer unattended. Close supervision is necessary when any towel steamer is used by or near children or disabled persons. Supervise children to ensure they do not play with the towel steamer.

BEFORE USING THE STEAMER
NOTE: Towel steamer has a 3-prong grounding to reduce the risk of electric shock. Do not attempt to defeat this safety feature.

  • Before activating, ensure the towel steamer’s operating voltage matches the local main voltage.
  • Make sure the towel steamer is plugged securely into the wall outlet. To provide continued protection against the risk of electric shock, plug the power cord into an easily accessible, properly grounded standard 120V electrical outlet.
  • Do not operate the towel steamer with a damaged cord or plug or after it malfunctions or has been damaged in any manner. Return the towel steamer to Zadro for examination or repair.
  • If the power cord is found to be damaged or broken, return it to Zadro for examination or repair to avoid a hazard.

PLACEMENT & OPERATION

  • Do not place on or near hot surfaces and do not place on or near a hot gas or electric burner or in a heated oven.

  • The towel steamer is intended to be operated on a flat, stable surface. Do not operate the towel steamer on a wobbling or tilted surface.

  • Thoroughly clean the main parts before use.

  • Before setting the timer, make sure the water tank has enough water.
    For best performance and to increase the life of this steamer, only use Distilled or filtered water.

  • To avoid water overflow, the water level should not exceed the maximum level indicator.

  • Do not use the towel steamer for a prolonged period (over 30 minutes) to avoid water overflow from the condensation tray. If you desire a usage period over 30 minutes, remove the condensate water from the condensation tray every 30 minutes.

  • Ensure that no liquid leaks from the condensation tray during operation. Residual water may be present in the condensation tray. Allow the condensation tray to cool down, remove the water, and wipe the surface clean before its next use.

  • If there is residual water on the surface of the towel steamer, turn off the power immediately and wipe it clean before resuming operation.

  • Do not dry heat the towel steamer for more than 5 minutes, as it will reduce the steamer’s service life.

PRODUCT STRUCTURE & ASSEMBLY

ZADRO TWSBLUE4C Home Spa Towel Steamer with Tongs -
ASSEMBLY

REFERENCE GUIDE

Wash Cloths Hand Towels
Max Size: 12” x 12” Max Size: 15” x 25”
Max Capacity: 12 Cloths Max Capacity: 2 Hand Towel
Wash Cloth Timing Reference Hand Towel Timing Reference
1-6 Cloths 15 min
6-12 Cloths 20 min

NOTE: Thicker or larger items may take longer.
Steam for an additional 5 min at a time if more heat is desired.

ENHANCE YOUR EXPERIENCE

ADDING ESSENTIAL OIL TO CLOTHS

  • Dampen cloth(s) and add up to 4 drops of essential oil per washcloth or hand towel.
  • Steam using wash cloth timing reference above.
  • Use only non-citrus essential oils. Using citrus-based essential oils may damage the towel steamer.
  • Clean according to instructions after use.

STEAMING HIMALAYAN SALT ROCKS

  • Fill the water to the max line in the water tank.
  • Place salt rocks evenly in the steam basket.
  • Heat up to 30min with or without the steam lid. Salt rocks will disintegrate over time and leave salt deposits with condensate water.
  • Remove the remaining salt rock with tongs only, as they will still be hot.
  • Clean according to instructions after use.

HEATING MASSAGE STONES

  • Fill the water to the max line in the water tank.
  • Place the massage stones evenly in the steam basket.
  • Heat 15 to 30 minutes.
  • Remove with tongs only, as massage stones will be extremely hot.
  • Wipe off condensate water with a cloth or towel.
  • Do not place massage stones on skin immediately after removing them from the steamer. Apply the stones to your body only when the stones reach a suitable temperature.
  • Clean according to instructions after use.

OPERATING INSTRUCTIONS

Prior to Usage: Remove the packaging and clean the towel steamer (see Care and Maintenance section). Note: A slight scent may be detected during its initial application. The emission of odor is a normal phenomenon and will dissipate quickly.

ZADRO TWSBLUE4C Home Spa Towel Steamer with Tongs - INSTRUCTIONS
1

Step 1: Put the main body on a flat, stable surface.

Step 2: Fill the water tank in the main body, making sure the water does not exceed the maximum level indicator located on the ledge towards the front of the water tank. Note: For best performance and to increase the life of this steamer, only use Distilled or filtered water.

Step 3: Install the condensation tray and the steam basket onto the machine with the condensation tray below the steam basket.

Step 4: Pre-wet/dampen cloths before placing in steamer and place into the steam basket. Note: Cloths must be moisten or damp in order to steam properly.

Step 5: Cover the steam basket with the steam lid.

Step 6: Plug in the steamer and the White LED notification light will turn on indicating that the steamer is ON. Rotate timer knob clockwise to start the timer and the steaming process. A ticking sound will start and the White LED notification light will turn Green.

Step 7: An audible “ding” will sound when the steaming time is complete.
⚠TO REMOVE STEAM LID, LIFT BY HANDLE ONLY.

ZADRO TWSBLUE4C Home Spa Towel Steamer with Tongs - INSTRUCTIONS
8

Step 8: To remove items from steam basket, use the supplied tongs. Steamed items will be hot!

Step 9: Allow the steam basket and condensation tray to cool down. Next, remove them and discard the excess condensate water.

CARE, MAINTENANCE & STORAGE

Clean the appliance after every use.
NEVER IMMERSE THE APPLIANCE INTO WATER OR WASH IT UNDER RUNNING WATER.
ONLY CLEAN THE UNIT WHEN IT IS NOT IN USE OR PLUGGED INTO A WALL OUTLET.
To Safely Disconnect the Towel Steamer:

  1. Switch off the timer knob by turning the control counterclockwise to the OFF (0) position.
  2. Remove the plug from the wall outlet and allow the towel steamer to cool down before adding or removing any parts. Do not pull the cable to unplug the unit.
  3. With the towel steamer cooled, remove the condensate water in the condensation tray before cleaning the steamer.

Cleaning the Towel Steamer:

  • To avoid damaging the unit, do not use any cleaning agents such as soap, gasoline, thinner, alcohol, bleach, polishing powder, metallic brush, nylon brush and steel scourer to clean any part of appliance.
  • Clean the steam basket, steam lid and condensation tray with water, wipe it with a soft dry cloth.
  • Make sure all the accessories are dirt-free and properly dried before putting them aside for storage.

OVERHEAT PROTECTION: SAFETY AUTO SHUTOFF

How it Works:

  • The temperature controller in the unit will shut off if the temperature exceeds the operating temperature and there is water in the main body. The temperature controller will return to normal once the unit cools down.
  • With no water in the main body, the temperature will increase rapidly. The temperature controller will shut off the heating element when it exceeds the operating temperature.
  • If the unit is damaged and receives excessive electric current, the overcurrent protection will disable the temperature controller and the timer. The unit is non-functioning and must be returned to the manufacturer for repair.

TROUBLESHOOTING

Issues Possible Causes Solutions
No steam is observed. 1. The appliance is not activated.

2. Empty water tank.
3. Protective measure to delay steam generation.| 1. Ensure the unit has power. Unplug and replug the unit and rotate the control knob clockwise.
2. Fill the water tank.
3. Wait for steam to be generated. This may take 10-15 minutes.
The timer knob does not function.| 1. The appliance is not activated.
2. The timer is not set.| 1. Power up the appliance.
2. Set the timer.
The power indicator does not light up.| The appliance is not activated.| Power up the appliance.

If the following problems are encountered, follow the instructions above.
If the problem persists, contact customer service at 800-468-4348, 714-892-9200 or email customersupport@zadroinc.com.

FCC NOTICE
WARNING:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This unit generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

1 YEAR LIMITED WARRANTY
Zadro products include a 1 Year Limited Warranty from date of purchase against defects in materials and workmanship. This warranty does not include damage to the product as a result of misuse or accident.
Should your product become defective during the warranty period, Zadro, Inc.™ will repair or replace (at our sole discretion) your product, at no charge. However, you are responsible for properly packing your product and any applicable shipping charges to Zadro, Inc.™
Please contact our Customer Service at 800-468-4348, 714-892-9200 or email customersupport@zadroinc.com on how to obtain an RMA (return merchandise authorization). Please have available and/or include a copy of your receipt, model number (TWSBLUE4C / TWSTAN4C / TWSWH4C) and the issue you are experiencing with your product.
CUSTOMERS OUTSIDE THE UNITED STATES OF AMERICA, PLEASE CONTACT THE RETAILER OF PURCHASE DIRECTLY TO RESOLVE ANY PRODUCT WARRANTY ISSUES.
Any product returned for preference is subject to a 20% restocking fee of the product and no shipping charges will be refunded.
Zadro, Inc.™ shall not be liable for any incidental or consequential damages arising out of defects in this product, whether or not caused by its negligence.
Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
Thank you for your purchase!
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ZADRO LOGO Huntington Beach, CA
714-892-9200
ZadroInc@ZadroInc.com
ZadroInc.com
© Zadro, Inc. 5026852

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