TACWISE 1718 Master Nailer User Manual

June 14, 2024
TACWISE

TACWISE 1718 Master Nailer

FAQ’s

I have a Tacwise tool that is faulty and within warranty, what do I need to do?
If your tool is faulty and within warranty, email us with your proof of purchase
(please note: Certificate of Guarantee does not constitute proof of purchase) and we will send you a Returns Form. Send the form along with the proof of purchase and tool to our warehouse in Sevenoaks. Please ensure to supply your name, email address, postcode and contact number. As your tool is within warranty, we will replace it with a newly refurbished one (same model or higher specification) at no extra cost.

I have an air leak around the trigger, top cap or nose.
Replace the O-rings. For further guidance, see our servicing. Check the bumper for wear and tear, if you see any signs of damage such as tears or cracks, replace the bumper.

My tool is not sinking nails.

  1. Adjust the depth adjuster, if your tool has one. Please see a list below detailing which tools have a depth adjuster:

    • 1506
    • C9032V
    • D9040V
    • C9725V
    • G1450V
    • G1738V
    • DGN50V
    • C1832
    • 1326
    • GFN64V
    • GDA64V2
    • EHS50V
    • DCN50LHH2
    • FCN50LHH2
    • FCN55V
    • HCN65P
    • JCN90V
    • KDH90V
    • KSN90V
  2. The Driver blade tip may have broken. Check and replace the driver blade if needed. For further guidance, see our servicing ‘How to’ videos here.

  3. Check the air pressure is correct. Refer to your manual. My tool is switched on, and the light is on, but the tool is not working.

  4. I can hear a click when I pull the trigger. Your tool may be jammed. For further guidance on how to unjam your tool head over to our servicing.
    What is the air consumption of the pneumatic tools?
    Between 60-120 PSI, depending on the tool.

  5. My electric nailer/stapler is tripping the circuit breaker in my home/workshop when I fire it.

  6. The larger (50mm) electric nailers and staplers draw a considerable current (amperage) at the point of firing. You can remove one or more electrical products which are also plugged in and this may solve the problem.

  7. Alternatively, you will need to upgrade your fuse/circuit breaker.

How do I remove a jammed nail/staple from my electric tool?
To unjam the tool, unplug it from the power source. Tilt the tool and remove any unused nails from the magazine channel. Open the quick-release nose plate and gently dislodge the jammed nail/staple using a punch.

The nail/staple does not go fully into the wood, is this a fault?
To get the best performance from an electric tool, it is recommended to use two hands to apply downward pressure to counteract the upward force that is generated by the coil.

I have a Tacwise electric tool that is faulty and within warranty, what do I need to do?
If your tool is faulty and within warranty, email the service team with your proof of purchase (please note that Certificate of Guarantee does not constitute proof of purchase) and we will send you a Returns Form. Send the form along with the proof of purchase and tool to our warehouse in Sevenoaks. Please ensure to supply your name, email address, postcode and contact number. As your tool is within warranty, we will replace it with a newly refurbished one (same model or higher specification) at no extra cost.

Can I buy spare parts for my electric tool?
We do not supply parts for electric tools, as we regard this as a safety issue.

Do you repair electric tools and where can I take my tool for repair?
We do not offer a repair service for electric tools. However we can offer an exchange on a newly refurbished tool of the same or higher specification. Email the service team, with the model type and serial number of your tool and we will email you our current price list for Service Exchange units and instructions on how to proceed.

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