Kenmore BC3005 Canister Vacuum Cleaner User Guide
- June 14, 2024
- Kenmore
Table of Contents
BC3005 Canister Vacuum Cleaner
Product Information
The Kenmore Vacuum Cleaner is a canister vacuum cleaner designed
for household use. It comes with various parts and features to
ensure proper and safe use. The vacuum cleaner is manufactured by
KCD IP, LLC and/or Transform SR Brands LLC under license. It is
backed by a warranty for added assurance.
Table of Contents
The user manual includes a table of contents that provides an
overview of the content covered in the guide. This will help users
navigate through the manual and find relevant information
easily.
Use & Care Guide
The Use & Care Guide provides important instructions on how
to assemble and operate the Kenmore vacuum cleaner safely and
effectively. It emphasizes the need to read the guide thoroughly
before using the product. For further assistance regarding care and
operation, users can contact the Vacuum Cleaner Help Line at
1-877-531-7321 (US) /
1-844-608-3081 (CA).
Packing List
The Kenmore Vacuum Cleaner is packaged with various parts and
components that are separately assembled in the carton. Users
should check the packing list provided in the manual to ensure that
they have received all the necessary parts.
Important Safety Instructions
The user manual contains important safety instructions that
users must read and follow before assembling or using the vacuum
cleaner. These instructions aim to reduce the risk of fire,
electrical shock, injury, or damage. Users are advised to turn off
all controls before unplugging and use extra care when cleaning on
stairs.
Parts and Features
It is crucial for users to familiarize themselves with the
vacuum cleaner’s parts and features to ensure proper and safe
usage. The manual provides a detailed description of each part,
including replacement parts and their corresponding part
numbers.
Assembly Instructions
Prior to assembling the vacuum cleaner, users should refer to
the packing list to confirm that all components are present. The
manual provides step-by-step assembly instructions to guide users
through the process.
Product Usage Instructions
-
Ensure that you have received all the parts listed in the
packing list. -
Refer to the assembly instructions provided in the manual to
correctly assemble the vacuum cleaner. -
Before using the vacuum cleaner, read and follow the important
safety instructions to reduce the risk of accidents or damage. -
Familiarize yourself with the parts and features of the vacuum
cleaner to ensure proper and safe usage. -
To order replacement parts, refer to the part numbers listed in
the manual and call 1-844-202-9924 (US) / 1-844-608-3081 (CA). -
When using the vacuum cleaner, turn off all controls before
unplugging. -
Exercise caution when cleaning on stairs to prevent
accidents. -
Refer to the height adjustment pedal and indicator for
adjusting the vacuum cleaner’s height according to your needs. -
Pay attention to the brushroll status indicator to ensure the
proper functioning of the brushroll. -
Keep this user manual and your sales check (receipt) in a safe
place for future reference.
For any additional information or assistance, contact the Vacuum
Cleaner Help Line at 1-877-531-7321
(US) / 1-844-608-3081 (CA),
providing them with the model and serial numbers located on the
Model and Serial Number Plate of your vacuum cleaner.
Use & Care Guide Manual de Uso y Cuidado Manuel d’entretien et d’utilisation
Canister Vacuum Cleaner
Aspiradora con tanque Aspirateur-traîneau
Model/Modelo/Modèle: BC3005
Vacuum Cleaner Help Line:
1-877-531-7321 (US) /
1-844-608-3081 (CA) 8:00am-5:00pm EST,
M-F
www.kenmorefloorcare.com Kenmore and the Kenmore logo are registered
trademarks of KCD IP, LLC and/or Transform SR Brands LLC and are used under
license.
TABLE OF CONTENTS
Before Using Your New Vacuum Cleaner . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . 2 Kenmore Vacuum Cleaner Warranty . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Important Safety
Instruction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 4 Parts and Features . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Assembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 8 Operating Instructions . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 9-13 Performance/Safety Features . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 14 Canister Care . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 15-18 PowerMate® Care . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-21 Troubleshooting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 22-23 Requesting Assistance or Service . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .Back page
BEFORE USING YOUR NEW VACUUM CLEANER
Please read this guide. It will help you assemble and operate your new Kenmore
vacuum cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call the Vacuum
Cleaner Help Line at 1-877-531-7321
(US) / 1-844-608-3081 (CA). You will
need the complete model and serial numbers when requesting information. Your
vacuum cleaner’s model and serial numbers are located on the Model and Serial
Number Plate.
Use the space below to record the model number and serial number of your new
Kenmore vacuum cleaner.
Model No.____
Serial No. ____
Date of Purchase __
Keep this book and your sales check (receipt) in a safe place for future
reference.
PACKING LIST
Your KENMORE VACUUM CLEANER is packaged with the following parts and
components assembled separately in the carton:
· Canister Vacuum Cleaner · PowerMate® · Handle & Hose Assembly · Telescoping
Wand · Floor Brush · Dusting Brush · Crevice Tool · Attachment Holder · Dust
Bag (2-pack) · Use & Care Guide
-2-
KENMORE VACUUM CLEANER WARRANTY
KENMORE LIMITED WARRANTY FOR ONE YEAR from the date of sale this product is
warranted against defects in material or workmanship. WITH PROOF OF SALE a
defective product will be replaced free of charge. The Kenmore brand is used
under license. Direct all claims for warranty service to: Cleva North America,
Inc., 1-877-531-7321 (US) /
1-844-608-3081 (CA). This warranty does
not cover filters or belts, which are expendable parts that can wear out from
normal use within the warranty period. This warranty is void if this product
is ever used for other than private household purposes. This warranty gives
you specific legal rights, and you may also have other rights which vary from
state to state. Cleva North America, Inc., Greenville SC 29607
-3-
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions in this guide before assembling or using your vacuum
cleaner.
WARNING:
Your safety is important to us. To reduce the risk of fire, electrical shock, injury to persons or damage when using your vacuum cleaner, follow basic safety precautions including the following:
Use your vacuum cleaner only as described in this guide. Use only with manufacturer’s recommended attachments. Disconnect electrical supply before servicing or cleaning out the brush area. Failure to do so could result in brush unexpectedly starting causing personal injury from moving parts. Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use and before performing maintenance. To reduce the risk of electrical shock – Do not use outdoors or on wet surfaces. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Do not use with a damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped in water, immediately discontinue use and call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord. Do not handle plug or vacuum cleaner with wet hands. Do not put any objects into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
Do not put on chairs, tables, etc. Keep on floor. Do not use vacuum cleaner to pick up flammable or combustible liquids (gasoline, cleaning fluid, perfumes, etc.), or use in areas where they may be present. The fumes from these substances can create a fire hazard or explosion. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes. Do not use vacuum cleaner without dust cup and/or filters in place. Always change the dust bag after vacuuming carpet cleaners or freshener, powders, and fine dust. These products clog the bag, reduce airflow and can cause the bag to burst. Failure to change the bag could cause permanent damage to the vacuum cleaner. Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the vacuum cleaner. Do not operate the vacuum cleaner without the exhaust filter or filter door in place. The hose contains electrical wires. Do not use when damaged, cut, or punctured. Replace if cut or worn. Do not pick up sharp objects. Always turn off and unplug vacuum cleaner before connecting or disconnecting either hose, wand, or PowerMate®. Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding. You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities.
Your vacuum cleaner is intended for Household Use. Read this Use & Care Guide
carefully for important use and safety information. This guide contains safety
statements under warning and caution symbols.
-4-
PARTS AND FEATURES
It is important to know your vacuum cleaner’s parts and features to ensure its
proper and safe use. Review these before using your vacuum cleaner.
REPLACEMENT PARTS
Part
Part No.(US) Part No.(CA)
Belt
53013
–
Dust Bag (2-pack):
53291
–
Dust Bag (6-pack):
53292
63292
Exhaust Filter:
86880
–
Motor Safety Filter:
81002
–
PowerMate® Brushroll Assembly: KC84REEJZ000
–
To order a replacement part, call 1-844-202-9924 (US) / 1-844-608-3081 (CA).
-5-
CANISTER
ATTACHMENTS
CREVICE TOOL FLOOR BRUSH DUSTING BRUSH ATTACHMENT HOLDER (STORED IN CANISTER)
DUST BAG (2-PACK)
-6-
HANDLE & HOSE ASSEMBLY
TELESCOPING WAND
Wand Release Button
POWERMATE®
Height Adjustment Pedal Height Adjustment Indicator Brushroll Status Indicator
-7-
Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such dangers as fire, electric shock, burns and personal injury. CAUTION statements alert you to such dangers as personal injury and/or property damage.
ASSEMBLY INSTRUCTIONS
Before assembling vacuum cleaner, check the PACKING LIST (page 2). Use this list to verify that you have received and identified all the components of your new Kenmore vacuum cleaner.
WARNING
Electrical Shock Hazard DO NOT plug into electrical supply until assembly is
complete. Failure to do so could result in electrical shock or injury.
POWERMATE®
Align wand and insert onto PowerMate® until the wand locks into place.
WAND (TELESCOPING)
The wand length is adjustable and requires no assembly. To adjust, simply push
on the wand adjust button and slide the upper wand to the desired height.
NOTE: When adjusting the wand length you may have to hold the PowerMate® down
with your hand or foot.
HANDLE ASSEMBLY
Insert wand into handle until lock button snaps in place.
To remove: Press wand release button and pull up on handle.
To store: Disconnect hose from wand and canister to prevent stress on hose
during storage. Store hose in a loosely coiled position so the hose covering
is not stressed.
ATTACHMENT HOLDER
Align the attachment holder clip with the front of wand. Push and snap into
place on wand.
-8-
HOSE
To install: Line up the hose latch tab with the notch in the canister hood,
and insert hose into canister until it snaps into place.
IMPORTANT:
Push hose firmly into the canister until the hose latch tab snaps into place.
The vacuum cleaner will not operate until hose is fully connected.
To remove: Do not open hood before removing hose. With hood closed, press the
hose latch tab in to release and remove hose.
CANISTER
1. Open the canister hood. 2. Check to see that the dust bag is properly
installed. See DUST BAG CHANGING (page 16) for instructions. 3. Check to see
that the motor safety filteris properly installed. See MOTOR SAFETY FILTER
CLEANING (page 17) for instructions.
OPERATING INSTRUCTIONS
CAUTION
Moving parts! To reduce the risk of personal injury, DO NOT touch the
brushroll when vacuum cleaner is on. Contacting the brushroll while it is
rotating can cut, bruise or cause other injuries. Always turn off and unplug
from electrical outlet before servicing. Use caution when operating near
children.
HOW TO START
WARNING
Personal Injury and Product Damage Hazard · ALWAYS turn off the vacuum cleaner
before unplugging.
· The cord moves rapidly when rewinding. Keep children away and provide a
clear path when rewinding the cord to prevent personal injury.
· DO NOT use outlets above counters. Damage from cord to items in surrounding
area could occur.
· When any abnormality/failure occurs, stop using the product immediately and
disconnect the power plug.
NOTE: To reduce the risk of electric shock, this vacuum cleaner has a polarized plug; one blade is wider than the other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
-9-
WARNING
Personal Injury and Product Damage Hazard
· DO NOT run over power cord with PowerMate®. Personal injury or product
damage could result.
· DO NOT pull plug from wall by the power cord. If there is damage to the cord
or plug, personal injury or property damage could result.
3. Lower the wand from upright position by pressing on the HANDLE RELEASE
pedal.
Handle Release
1. Pull cord out of canister to desired length. The cord will not rewind until the cord rewind button is pushed.
4. Select a pile height setting by pressing
the height adjustment pedal on the rear of the PowerMate®. The pile height
setting
shows on the indicator.
Height Adjustment Indicator
Height Adjustment Pedal
2. Plug the polarized power cord into a 120 Volt outlet located near the
floor.
To rewind: Turn off and unplug the vacuum cleaner. Hold the plug while
rewinding to prevent damage or injury from the moving cord. Push cord rewind
button.
5. Select a position on the handle 3-way On/Off switch. Slide the switch forward to the CARPET position to turn on suction from the canister motor and the PowerMate® brushroll. The CARPET indicator button will turn green, and the PowerMate® brushroll will start to spin. Slide the switch forward to the CARPET position to turn on suction from the canister motor and the PowerMate® brushroll. The CARPET indicator button will turn green, and the PowerMate® brushroll will not spin. Slide the switch forward to the FLOOR position to turn on canister motor suction only. The FLOOR indicator button will turn green, and the PowerMate brushroll will not spin. Slide the switch all the way back to turn the vacuum cleaner off. The CARPET and FLOOR indicators will both become gray.
– 10 –
SUGGESTED PILE HEIGHT SETTINGS
Attention: Refer to your carpet manufacturers cleaning recommendations. Some
more delicate carpets may require that they be vacuumed with the PowerMate®
brushroll turned off to prevent carpet damage.
For best deep down cleaning, use the XLO setting. However, you may need to
raise the height to make some jobs easier, such as scatter rugs and some deep
pile carpets, and to prevent the vacuum cleaner from shutting off. Suggested
settings are:
HI Shag, deep pile, super-soft, or ultraplush carpets, and scatter rugs.
MED Medium to deep pile.
LO Low to medium pile.
XLO The preferred setting for many carpets and also for bare floors.
NOTE: To protect bare floors, slide the 3way On/Off switch to the FLOOR
position to turn off rotation.
CAUTION
DO NOT leave the PowerMate® running in one spot for any length of time. Damage
to carpet may occur.
CAUTION
Product Damage Hazard Use care if the PowerMate® and wand is left in the
upright position as it may tip over easily. Property damage can occur if
tipped.
VACUUMING TIPS
FOR BEST CLEANING RESULTS
· Slide suction control toward HIGH to increase suction for carpets, and bare
floors.
· Slide suction control towards LOW POWER to decrease suction for lightweight
rugs or drapes.
High
Increase Increase suction for
Suction upholsteries, carpets,
and bare floors.
Low power
Decrease Suction
Decrease suction for draperies and lightweight rugs.
· Keep the airflow passage open. Check each assembly area in REMOVING CLOGS (page 15) occasionally for clogs.
WARNING: Turn off and unplug vacuum
cleaner from outlet before checking for clogs.
SUGGESTED SWEEPING PATTERN
For best cleaning action, the PowerMate® should be pushed straight away from
you and pulled straight back. At the end of each pull stroke, the direction of
the PowerMate® should be changed to point into the next section to be cleaned.
This pattern should be continued across the carpet with slow, gliding motions.
– 11 –
NOTE: Fast, jerky strokes do not provide complete cleaning.
EDGE CLEANER
Active brush edge cleaners are on both sides of the PowerMate®. Guide either
side of the PowerMate® along base-boards or next to furniture to help remove
dirt trapped at carpet edges.
ATTACHMENTS
CAUTION
DO NOT attach or remove handle or wands while vacuum cleaner is ON. This could
cause sparking and damage the electrical contacts or electronic controls.
ATTACHMENT STORAGE
This vacuum cleaner is equipped with onboard attachment storage. The floor
brush is stored in the canister, and the dusting brush and crevice tool are
stored in the attachment holder on the wand. See ATTACHMENT USE TABLE on page
13.
ATTACHMENTS ON HANDLE
NOTE: If the PowerMate® is attached, turn vacuum cleaner off before removing
handle from wand.
1. Press wand release button and pull up on handle.
– 12 –
2. Slide attachments onto handle as needed. The floor brush will click into place. See ATTACHMENT USE TABLE (page 13).
ATTACHMENTS ON WAND
1. To remove wand from PowerMate®, lock wand in upright position.
2. Press wand release pedal with foot and pull the wand straight up and out
of PowerMate®.
3. Slide attachments onto wand as needed. The floor brush will click into place. See ATTACHMENT USE TABLE below.
ATTACHMENT USE TABLE
ATTACHMENT Crevice Tool Floor Brush PowerMate®
CLEANING AREA
Between
Furniture1 Cushions1 Drapes1
Stairs
Bare
Carpeted
Floors Floors/Rugs Walls
2
Dusting Brush
1 . Always clean attachments before using on fabrics. 2. The 3-way On/Off
switch should be in the FLOOR position.
– 13 –
PERFORMANCE/SAFETY FEATURES
WARNING
Personal Injury Hazard To avoid accidental brushroll starting, always turn off
and unplug the vacuum cleaner before cleaning the brushroll area. Failure to
do so can result in personal injury.
OVERLOAD PROTECTOR
The PowerMate® has built-in protection against motor and belt damage should
the brushroll jam. If the brushroll slows down or stops, the overload
protector shuts off the PowerMate® and the brushroll status indicator emits
red light. The canister motor will continue to run.
Brushroll Status Indicator
To correct problem: Turn off and unplug vacuum cleaner, remove obstruction,
then turn on the vacuum cleaner again. The brushroll status indicator will be
off. If the PowerMate® motor still does not run after restart, immediately
discontinue use and call 1-877-531-7321
(US) / 1-844-608-3081 (CA) for
assistance.
CHECK BAG INDICATOR
When the vacuum cleaner is running with normal airflow, the CHECK BAG
indicator is green. The indicator turns to dark red whenever the airflow
becomes blocked. If that occurs, check the disposable dust bag, motor safety
filter and other possible clog locations shown in REMOVING CLOGS (page 15).
To correct problem: See “Check Bag Indicator activates” in TROUBLESHOOTING
(page 23).
NOTE: The indicator may activate when using certain attachments due to reduced
airflow through attachment.
THERMAL PROTECTOR
This vacuum cleaner has a thermal protector which automatically trips to
protect the vacuum cleaner from overheating. If a clog prevents the normal
flow of air to the motor, the thermal protector turns the motor off
automatically. This allows the motor to cool in order to prevent possible
damage to the vacuum cleaner. To correct problem: Turn off and unplug vacuum
cleaner to allow the vacuum cleaner to cool and the thermal protector to
reset. Check for and remove clogs, if necessary. Also check and clean or
replace any clogged filters. Wait approximately fifty (50) minutes and plug
the vacuum cleaner in and turn back on to see if the motor protector has
reset. If the canister motor does not resume operation after the reset
procedure described above, immediately discontinue use and call
1-877-531-7321 (US) /
1-844-608-3081 (CA) for assistance.
– 14 –
CANISTER CARE
REMOVING CLOGS
The vacuum cleaner creates suction that picks up dirt. Rapidly moving air
carries the dirt to the dust bag through the airflow passages. The dust bag
lets the air pass through, while it traps the dirt. For best cleaning results,
keep the airflow passage open. Check the starred ( ) areas occasionally for
clogs. Turn off and unplug vacuum cleaner from outlet before checking.
TO CHECK FOR CLOGS:
· Check dust bag and change if full. See DUST BAG CHANGING (page 16).
· Check motor safety filter and exhaust filter and clean or replace if dirty.
See MOTOR SAFETY FILTER CLEANING (page 17) and EXHAUST FILTER CHANGING (page
18).
· Check PowerMate® for any dirt or debris in the belt path area or in the
brushroll area. Carefully remove any string or debris located on the brushroll
or end caps. See TO CLEAN BRUSHROLL (page 20
.
If the vacuum cleaner still has poor suction, do the following: 1. Connect the
hose to the canister and
turn vacuum cleaner on. Check the end of the hose for suction. If there is
good suction on the hose handle, there is no clog in the hose. If the suction
is bad, remove any dirt or debris in the hose and handle. 2. Connect hose
handle to wand. Check the end of the wand for suction. If there is good
suction at the end of the wand, there is no clog in the wand. If the suction
is bad, remove any dirt or debris in the wand. 3. Check PowerMate® swivel.
Remove any dirt or debris.
CLEANING EXTERIOR AND ATTACHMENTS
1. Turn off and unplug vacuum cleaner. DO NOT drip water on vacuum cleaner. 2. To clean exterior, or to reduce static electricity and dust build-up, wipe outer surface with a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water, then wrung dry. Wipe dry after cleaning.
CAUTION
Do not use attachments if they are wet. Attachments used in dirty areas, such
as under a refrigerator, should not be used on other surfaces until they are
washed. They could leave marks.
– 15 –
DUST BAG CHANGING
For best cleaning results, the dust bag should be changed often. The CHECK BAG
indicator will come on when the bag needs to be changed or the airflow is
blocked.
NOTE: See REPLACEMENT PARTS for part number and purchase details (page 5).
1. Turn off and unplug vacuum cleaner.
2. Remove hose from canister.
3. Squeeze the hood release button, then lift canister hood.
4. Pull bag out of the bag mount.
NOTE: The bag mount will flip forward after removing bag. This will prevent
the hood from closing until a new bag is installed.
NOTE: DO NOT bend or crease the middle of the cardboard when installing the
bag into the bag mount slots. 6. Rotate bag mount down and install bag into
slots per illustration, pushing down until the cardboard tab locks into
position and the holes align.
7. Tuck the bag securely into the bag cavity so that none of the bag will be
pinched by the hood.
8. Close and latch canister hood. 9. Insert hose into canister until it snaps
in
place. 10. Plug cord into wall outlet.
5. Check the motor safety filter and clean or, if necessary, replace. See MOTOR SAFETY FILTER CLEANING (page 17).
CAUTION
NEVER REUSE A DUST BAG. Very fine materials, such as carpet freshener, face
powder, fine dust, plaster, soot, new carpet lint, etc. can clog the bag and
cause it to burst before it is full, which may damage the vacuum cleaner
motor. Change bag more often when vacuuming these materials.
– 16 –
MOTOR SAFETY FILTER CLEANING
WARNING
Electrical Shock Hazard Turn off and unplug vacuum cleaner from electrical
outlet. Do not operate the vacuum cleaner without the motor safety filter. Be
sure the filter is dry and properly installed to prevent motor failure and/or
electrical shock.
MOTOR SAFETY FILTER
Check motor safety filter occasionally and clean when dirty.
NOTE: See REPLACEMENT PARTS for part number and purchase details (page 5).
1. Remove the bag as outlined in the DUST BAG CHANGING (page 16) section.
2. Pull out motor safety filter as shown.
Plastic Retainer
3. Wash filter in warm soapy water, rinse, then dry. Do not clean in
dishwasher orinstall while damp.
4. Slide the filter back into place under the ribs in the bag cavity.
5. Replace the bag as outlined in the DUST BAG CHANGING (page 16) section.
– 17 –
EXHAUST FILTER CHANGING
WARNING
Fire and/or Electrical Shock Hazard
Do not operate with a clogged exhaust filter or without the exhaust filter
installed. Do not operate without filter cover installed.
4. Insert the new exhaust filter cartridge into the filter cover with the rubber seal upward.
EXHAUST FILTER – HEPA MEDIA
The exhaust filter cartridge must be replaced when dirty. Replace the filter
when the entire surface area is covered evenly. The filter CANNOT be washed as
it will lose its dust trapping ability.
NOTE: See REPLACEMENT PARTS for part number and purchase details (page 5).
1. Push latch up to release the exhaust filter cover from slot in canister.
5. To replace the exhaust filter cover, insert the two tabs on the cover into the slots at the top of the filter chamber.
6. Rotate filter cover down until it snaps into place.
2. Pull filter cover down and outward to remove it from filter chamber in the
canister.
3. Remove the exhaust filter cartridge from the filter cover.
– 18 –
POWERMATE® CARE
Always follow all safety precautions when performing maintenance to the
PowerMate®.
WARNING
Electrical Shock Or Personal Injury Hazard Always turn off and unplug vacuum
cleaner before performing maintenance to the vacuum cleaner. Failure to do so
could result in electrical shock or personal injury from vacuum cleaner
suddenly starting.
BELT CHANGING AND BRUSHROLL CLEANING
BELT CHANGING AND BRUSHROLL
CLEANING
1. Press handle release pedal and lower the swivel. Turn PowerMate® upside
down and remove the four (4) screws securing base to PowerMate® cover.
3. Grasp cover by rear and pull up to remove it from base.
4. Lift brushroll assembly out and remove worn belt.
2. Turn PowerMate® right side up. Loosen the rear and side latches. (A flat blade screwdriver may be required.)
Brushroll
5. Check and clean end cap areas. See picture on page 20 for complete
brushroll assembly.
– 19 –
TO CLEAN BRUSHROLL:
NOTE: In order to keep cleaning efficiency high and to prevent damage to your
vacuum cleaner, the brushroll must be cleaned every time the belt is changed.
The brushroll must also be cleaned according to the following schedule:
Vacuum Cleaner Use
HEAVY(used daily)
MODERATE(used 2-3 times/week)
LIGHT (used 1 time/week)
Clean Brushroll
every week
every month
every 2 months
IMPORTANT
Turn off and unplug vacuum cleaner from electrical outlet. Check and remove
hair,string and lint build-up in the PowerMate® brushroll and end cap areas.
Remove any dirt or debris in the belt path area or in the brush unit area.
Carefully remove any string wound ontothe brushroll and end caps.
TO REPLACE BELT
1. Install new belt over motor shaft, then over belt path.
NOTE: See REPLACEMENT PARTS for part number and purchase details (page 5).
Brushroll
2. Place brushroll assembly back into PowerMate®.
3. Line up front of cover and base. Rest cover on front edge of base as
shown.
BRUSHROLL ASSEMBLY
End Cap
Belt Path
Brush Unit End Cap
Cover
Base
4. Rotate cover back. Press cover firmly until side and rear latches snap
into place.
NOTE: Make sure there is no gap between the cover and base.
5. Turn PowerMate® upside down and replace the four (4) screws that secure
the cover to the base.
– 20 –
BRUSHROLL SERVICING
WARNING
Electrical Shock Or Personal Injury Hazard
Always turn off and unplug vacuum cleaner before performing maintenance to the
vacuum cleaner. Failure to do so could result in electrical shock or personal
injury from vacuum cleaner suddenly starting.
TO CHECK THE BRUSHES
New Brushes
Worn Brushes
TO REPLACE BRUSHROLL ASSEMBLY
1. Remove the floor brush from the PowerMate®.
2. Remove PowerMate® cover, belt and brushroll assembly. See “To Remove Belt”
in BELT CHANGING AND BRUSHROLL CLEANING (page 19).
3. Install new brushroll assembly.
4. Reinstall belt and PowerMate® cover. See”To replace belt” in BELT CHANGING
AND BRUSHROLL CLEANING (page 20).
NOTE: See REPLACEMENT PARTS for part number and purchase details (page 5).
Base Support
Bar
When brushes are worn to the level of the base support bars, replace the
brushroll assembly.
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TROUBLESHOOTING
Review this table to find do-it-yourself solutions for minor performance
problems. Any other service needed call
1-877-531-7321 (US) /
1-844-608-3081 (CA) for assistance.
WARNING
Always turn off and unplug vacuum cleaner before performing maintenance to the
vacuum cleaner. Failure to do so could result in electrical shock or personal
injury.
PROBLEM
POSSIBLE CAUSE
Unplugged at wall outlet.
SOLUTION Plug in firmly, press On/Off switch.
Vacuum cleaner won’t start.
Tripped circuit breaker/blown at household service panel.
fuse
Reset
circuit
breaker
or
replace
fuse.
Loose hose electrical connections. Reconnect hose ends.
Full or clogged dust bag.
Change bag.
Clogged airflow passages.
Clear airflow passages.
Dirty filters. Wrong pile height setting. Wrong power level selected.
Poor job of dirt pick-up.
Hole in hose. Worn PowerMate® brushroll.
Worn or broken belt.
Dirty brushroll or end caps.
Canister hood open.
Tripped overload protector in PowerMate®. See OVERLOAD
PROTECTOR (page 14).
Clean/change filters.
Adjust setting. Adjust control.
Replace hose.
Change brushroll. See BELT CHANGING AND BRUSHROLL CLEANING. (page 19) See BELT
CHANGING AND BRUSHROLL CLEANING. (page 19) Close and latch hood. Remove any
items that may be caught or jammed, then restart. If vacuum cleaner starts and
stops again, clean brushroll and end caps, then restart.
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TROUBLESHOOTING
Hose or hood electrical connections.
Vacuum cleaner Tripped overload protector in
starts but shuts PowerMate®. See OVERLOAD
off.
PROTECTOR (page 14).
Tripped thermal protector in canister. PowerMate® connections unplugged.
Worn or broken belt.
PowerMate® will not run when attached.
Dirty brushroll or end caps.
Tripped overload protector in PowerMate®. See OVERLOAD PROTECTOR (page 14).
Handle switch set to FLOOR position.
Full or clogged dust bag.
CHECK BAG Indicator activates.
Dirty filters. Blocked airflow passage.
Certain attachment tools.
Vacuum cleaner Wrong pile height setting. picks up
moveable rugs -or- PowerMate® Suction too strong.
pushes too hard.
Cord won’t rewind.
Dirty power cord. Cord jammed.
Vacuum cleaner leaves marks on Wrong vacuuming pattern. carpet.
Check connections, reconnect hose ends.
Remove any items that may be caught or jammed, then restart. If vacuum cleaner
starts and stops again, clean brushroll and end caps, then restart.
See THERMAL PROTECTOR (page 14).
Plug in firmly.
See BELT CHANGING AND BRUSHROLL CLEANING. (page 19) See BELT CHANGING AND
BRUSHROLL CLEANING. (page 19) Remove any items that may be caught or jammed,
then restart. If vacuum cleaner starts and stops again, clean brushroll and
end caps, then restart. Slide handle switch to CARPET position to activate
PowerMate®. Change bag.
Clean/change filters.
Clear blockage from airflow passage. This is normal. Light should go off when
tool is removed. Adjust setting.
Slide the electronic suction control to a lower power setting.
Clean the power cord.
Pull out cord and rewind.
See VACUUMING TIPS. (page 11)
– 23 –