Kenmore 897.5180 20 cu. ft. Side by Side Refrigerator

Specifications

• Product: Side-by-Side Refrigerator
• Models: 897 .5180 #
• Color Options: #,* (color number)
• Manufacturer: Transform SR Brands Management LLC
• Part Numbers: BCD-513WI, BCD-595WI

Product Usage Instructions

Important Safety Instructions

Before using the refrigerator, carefully read and follow all safety instructions provided in the user manual to prevent accidents or injuries.

Electrical & Grounding Requirements

Ensure the refrigerator is properly grounded and connected to a suitable electrical outlet as per the manufacturer’s guidelines to avoid electrical hazards.

Refrigerator Installation

Follow the detailed installation instructions provided in the manual for setting up the refrigerator correctly. This includes placement, leveling, and connecting to water supply if applicable.

Refrigerator Section

• Water and Ice Dispenser: Instructions on how to use and maintain the dispenser.
• Door Bins: Guidelines for utilizing and organizing items in the door bins.
• Drawers and Cover: Proper usage and care of refrigerator drawers and covers.
• Shelves: Adjusting and cleaning the refrigerator/freezer shelves.

Freezer Section

• Water Filter: Replacement and maintenance of the water filter.

Care And Cleaning

Refer to the care and cleaning section of the manual for instructions on how to clean and maintain your refrigerator for optimal performance and longevity.

FAQs

• Q: How often should I replace the water filter?
  • A: It is recommended to replace the water filter every six months or as advised by the manufacturer for continued fresh and clean water.
• Q: Can I adjust the temperature settings of the refrigerator?
  • A: Yes, you can adjust the temperature settings as per your preference. Refer to the user manual for instructions on how to do this.

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Use & Care Guide
Side-by-Side Refrigerator

,* = color number

Models: 897 .5180 #
P/N BCD-513WI BCD-595WI
Transform SR Brands Management LLC Hoffman Estates, IL, U.S.A. 60179 U.S.A w w w .kenmore.com
®

PRODUCT RECORD

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Model No. 6HULDO1o.

Date of Purchase ___

6DYe these instructions and attach your sales receipt for future reference.

3

Kenmore Limited Warranty
Kenmore® products are sold and distributed by Kenmore and Kenmore authorized distributors and licensees in various countries. For information on the limited warranty and authorized provider applicable to your product and country please visit: https://www.kenmore.com/warranty-information/ For a printed copy please contact us at 1-844-553-6667 or at the address below: ATTN: Kenmore Warranty Request 5407 Trillium Suite B120 Hoffman Estates, IL 60192
4

IMPORTANT SAFETY INSTRUCTIONS

BASIC SAFETY PRECAUTIONS
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others, or cause damage to the product. All safety messages will be preceded by the safety alert symbol and the hazard signal word DANGER, WARNING or CAUTION. These words mean:
DANGER You will be killed or seriously injured if you do not follow instructions.
WARNING You can be killed or seriously injured if you do not follow instructions. CAUTION Indicates an imminently hazardous situation which, if not avoided,
may result in minor or moderate injury, or product damage.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

WARNING

To reduce the risk of ore, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following.
Read all instructions before using this appliance.
· NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug ormly and pull it straight out from the outlet.
· Immediately repair or replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end.
· Do not modify or extend the power cord length. It could cause electric shock or ore.
· When moving your refrigerator away from the wall, be careful not to roll over or damage the power cord.
· The insulation in this unit contains cyclopentane or a pentane-like gas which is pammable and requires a special elimination process. Before discontinuing use of this refrigerator, contact local authorities to arrange for safe disposal of the unit.

· DO NOT store or use gasoline or other pammable vapors and liquids in the vicinity of this or any other appliance.
· DO NOT store explosive substances such as aerosol cans containing pammable propellants in this appliance.
· DO NOT allow children to climb, stand, or hang on the refrigerator doors or shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.
· Keep ongers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Be careful closing doors when children are in the area.
· Unplug your refrigerator before cleaning or making any repairs.
NOTE: It is strongly recommended that any service be performed by a qualioed technician.

SAVE THESE INSTRUCTIONS

5

WARNING

v Before service is performed on the interior LED lighting, power at the circuit
breaker or fuse box.
NOTE: The refrigerator and freezer compartment lights are LED interior lighting, and service should be
ed technician.
WARNING: Setting either or both controls to the OFF position does not remove power to the light circuit.
nished, reconnect the refrigerator to the electrical source and reset the controls (Thermostat, Refrigerator Control, and or Freezer Control, depending on the model) to the desired setting.
v This refrigerator must be properly installed in accordance with the Attention Installer Instructions that were taped to the front of the refrigerator.
v After your refrigerator is in operation, do not touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may adhere to the extremely cold surfaces.

v DO NOT touch the automatic ice making mechanism while the refrigerator is plugged in.
v DO NOT refreeze frozen foods which have thawed completely. The United States Department of Agriculture in Home and Garden Bulletin No. 69 says: …You may safely refreeze frozen foods that have thawed if they still contain ice crystals or if they are still cold–below 39.2°F. sh that have any -color should not be refrozen and should not be eaten. Thawed ice cream should be discarded. If the odor or color of any food is poor or questionable, dispose of it. The food may be dangerous to eat. Even partial thawing and refreezing reduces the eating quality of foods, particularly fruits, vegetables and prepared foods. The eating quality of red meats ected less than that of many other foods. Use refrozen foods as soon as possible to save as much of their quality as you can.

· WARNING: Canc er risk fro m expo sure to Di-iso -no nyl phthalate – www.P65W arning s.c a.g o v.
Drinking Water NSF/ANSI/CAN 372 NSF/ANSI/CAN 61: Q1
MC 274353
SAVE THESE INSTRUCTIONS

CAUTION

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Children should be supervised to ensure that they do not play with the appliance.

DANGER: RISK OF CHILD ENTRAPMENT

Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. If you are getting rid of your old refrigerator, please follow the instructions at right to help prevent accidents (child entrapment and suffocation.

BEFORE YOU THROW AWAY YOUR OLD REFRIGERATOR OR FREEZER:
the doors. v Leave the shelves in place so that
children may not easily climb inside.

6

CFC/HCFC DISPOSAL

Your old refrigerator may have a cooling system that used CFCs or HCFCs (chloropuorocarbons or hydrochloropuorocarbons). CFCs and HCFCs are believed to harm stratospheric ozone if released to the atmosphere. Other refrigerants may also cause harm to the environment if released to the atmosphere.

If you are throwing away your old refrigerator, make sure the refrigerant is removed for proper disposal by a qualioed technician. If you intentionally release refrigerant, you may be subject to ones and imprisonment under provisions of environmental legislation.

ELECTRICAL & GROUNDING REQUIREMENTS

IMPORTANT: Please read carefully. TO CONNECT ELECTRICITY
WARNING
Electrical Shock Hazard
FOR PERSONAL SAFETY, this appliance must be properly grounded. Have the wall outlet and the circuit checked by a qualioed electrician to make sure the outlet is properly grounded.

USE OF EXTENSION CORDS
WARNING: Do not use extension cords or ungrounded (two-prong) adaptors. Because of potential safety hazards under certain conditions, the use of an extension cord is not recommended. However, if you still elect to use an extension cord, it is absolutely necessary that it be a UL-listed (USA), 3-wire grounding type appliance extension cord having a grounding type plug and outlet, and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts. Use of an extension cord will increase the clearance needed for the back of the refrigerator.

3-prong grounding type wall receptacle 3-prong grounding plug
Ensure proper ground exists before use.
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own individual properly grounded electrical outlet rated for 115 Volts, 60 Hz, AC only, and fused at 15 amperes (minimum). This provides the best performance and also prevents overloading house wiring circuits which could cause a ore hazard from overheated wires. It is recommended that a separate circuit serving only this appliance be provided. Use a receptacle that cannot be turned oç with a switch or pull chain. Do not use an extension cord. Where a standard two-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded three-prong wall outlet.

CAUTION
· Do not bend the power cord excessively or place heavy articles on it.
· Connect the power plug in the proper position with the cord hanging down.
· When moving the refrigerator, be careful not to roll over or damage the power cord.
· If the power cord is damaged, have it replaced immediately by the manufacturer or its service agent.
· Do not insert the power plug with wet hands. · Do not insert your hands into the area under the
bottom of the appliance. · Make sure that the power plug is not squashed or
damaged by the back of the refrigerator.
WARNING
Replacing Electrical Cord
To avoid hazard, damaged power cords must be replaced by the manufacturer or its service agent or a similarly qualioed technician. Do not operate the appliance with a damaged power cord.

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PARTS AND FEATURES

8 9
7

Use this page to become more familiar with the parts and features of the refrigerator.
NOTE: This guide covers several different m odels. The refrigerator you have purchased m ay have som e or all of the items listed below. The locations of the features shown below may not match your model.

A Freezer compartment
1 Dispenser 2 Freezer door Bins 3 Ice storage box 4 Freezer glass shelves 5 Freezer drawer

B Refrigerator compartment 6 Refrigerator glass shelves 7 Crisper 8 Refrigerator door bins 9 Water filter
8

REFRIGERATOR INSTALLATION

WARNING
Excessive Weight Hazard:
Use two or more people to move and install the refrigerator. Failure to do so can result in back or other injury.
UNPACKING THE REFRIGERATOR
Remove tape and any temporary labels from the refrigerator before using. Do not remove any warning labels,the model and serial number label, or the Tech Sheet that is located under the front of the refrigerator, behind the base grille.
To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
ammable uids, or abrasive cleaners to remove tape or glue. These products can damage the surface of the refrigerator.
Refrigerator shelves are installed in the shipping position. Please reinstall shelves according to your individual storage needs.

WARNING
Excessive Weight Hazard:
The refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the poor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it,as floor damage could occur.
WARNING
Explosion Hazard:
Keep flammable materials and vapors, such as gasoline, away from the refrigerator. Failure to do so can result in fire,explosion,or death.

NOTE: This appliance is intended to be used in household and similar applications such as:
v staff kitchen areas in shops,offices and other working environments
v farm houses and by clients in hotels, motels and other residential environments
v bed and breakfast environments
v catering and similar non-retail applications.
This product is not to be used for special purposes such as the storage of medicine or test materials, or for use on ships, etc.

9

REFRIGERATOR INSTALLATION
WARNING
Be careful when you work with the hinge, stopper, etc. You may be injured. To avoid risk of injury or electrical shock, do not put hands or metal objects into the air vents or bottom opening of the refrigerator.

WARNING
Shock Hazard:
To reduce the risk of electric shock, do not install the refrigerator in a wet or damp area.

INSTALLATION
The refrigerator should always be plugged into its own individual properly grounded electrical outlet rated for 115 Volts, Hz, AC only, and fused at 15 amperes (minimum). This provides the best performance and also prevents overloading house wiring circuits which could cause a hazard from overheated wires. It is recommended that a separate circuit serving only this appliance be provided.
1. To avoid noise and vibration, the unit must be leveled and installed on a solidly constructed poor. If required, adjust the leveling legs to compensate for unevenness of the floor.The front should be slightly higher than the rear to aid in door closing. Leveling legs can be turned easily by tipping the cabinet slightly. Turn the leveling legs counterclockwise to raise the unit or clockwise to lower it. (See LEVELING AND DOOR ALIGNMENT.)

3. Select a place where a water supply can be easily connected for the automatic icemaker.
NOTE: The water pressure must be between 20 and
10 0 psi (138 – 689kPa) o n mo dels witho ut a water filter and between 30 and 10 0 psi(20 7 – 689kPa) o n mo dels with a water filter.
4. Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges. Allow at leDVW 21 LQFKHV54FPLQIront of the refrigerator to open the doors.

NOTE: Installing on carpeting, soft tile surfaces, a platform or weakly supported structure is not recommended.

12″ (30 cm)

2. Install this appliance in an area where the temperature is between 50 °F(10 °C )and 110 °F(4 3°C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected.

4″ (10 cm)

4″ (10cm)

4″ (10 cm)

10

REFRIGERATOR INSTALLATION

NOTE: Removing the doors is the recommended procedure when it is necessary to move the refrigerator through a narrow opening. If it is necessary to remove the handles, follow the directions below.

HOW TO REMOVE REFRIGERATOR DOOR HANDLE
NOTE: Handle appearance may vary from the illustrations on this page.
Removing Refrigerator Handle

Mounting fasteners

Set screw

Allen wrench and remove the handle.

Allen wrench

HOW TO REPLACE REFRIGERATOR DOOR HANDLE
NOTE: Handle appearance may vary from the illustrations on this page.
Replacing Refrigerator Door Handle tting
the handle footprints over the mounting fasteners and tightening the set screws

Mounting Fasteners

11

REFRIGERATOR INSTALLATION
REMOVING AND REPLACING REFRIGERATOR DOORS
WARNING
Excessive Weight Hazard:
Use two or more people to remove and install the refrigerator doors. Failure to do so can result in back or other injury.

1. Open the door. Remove the top hinge cover screw.
at blade screwdriver to pry back the hooks (not shown) of the hinge cover from the top of the refrigerator cabinet. Lift up the cover. 3. Disconnect all the wire harnesses.
CAUTION: When lifting the hinge free of the latch,
be careful that the door does not fall forward. 4. Lift the door from the lower hinge pin.

WARNING
Electrical Shock Hazard
· Disconnect the electrical supply to the refrigerator before installing. Failure to do so could result in serious injury or death.
· Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. You may be injured or receive an electrical shock.
Removing the left (freezer) door
hinge cover

lower hinge
5. Place the door, inside facing up, on a non-scratching surface.

upper hinge

wire harness

12

Removing the right (refrigerator) door
wire harness
1.Rig ht Dr. Co ver (2 Philips screws); 2.Co nnecto rs need to be disco nnected fro m the co ver; 3.Use Philips screw driver o r 8mm so cket / wrench to remo ve; 4 .Disassemble the left do o r in the same way.

REFRIGERATOR INSTALLATION
Reinstalling the left (freezer) door
1. Connect all the wire harnesses. 2. Position the cover into place. Insert and tighten
the cover screw.

5. Lift the door from the lower hinge pin.

lower hinge

6. Place the door, inside facing up, on a non-scratching surface.

Reinstalling the right (refrigerator) door

1. Place the door onto the lower hinge pin.

2. Reconnect all wire harnesses.

Position the cover into place. Insert and tighten

the cover screw.

13

REFRIGERATOR INSTALLATION

LEVELING
After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the onal position. Your refrigerator has two front leveling legs–one on the right and one on the left. Adjust the legs to alter the tilt from front-to-back or side-to-side. If your refrigerator seems unsteady, or you want the doors to close more easily, adjust the refrigerator’s tilt using the instructions below:

DOOR ALIGNMENT
If the doors are still uneven after the refrigerator has been leveleGonish adjusting the doors by following the instructions below.
1. Take o ut the adjustable shim fro m the instructio n bag. 2. Lift the lo wer do o r up slig htly with hand.
3. Place the adjust shim between do o r and hing e with
hand o r pliers.

1. Turn the leveling leg counterclockwise to raise that side of the refrigerator or clockwise to lower it. It may take several turns of the leveling leg to adjust the tilt of the

NOTE: Having someone push backward against the top of of the leveling legs.
This makes it easier to adjust the legs.
2. Open both doors again and check to make sure that they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling legs counterclockwise. It may take several more turns, and you should turn both leveling legs the same amount.
14

adjust shim

WATER LINE CONNECTION

REFRIGERATOR INSTALLATION

WARNING
Excessive Weight Hazard:
Use two or more people to remove and install the refrigerator doors. Failure to do so can result in back or other injury.
Water line connection

WARNING
Electrical Shock Hazard
· Disconnect the electrical supply to the refrigerator before installing. Failure to do so could result in serious injury or death.
· Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. You may be injured or receive an electrical shock.

Security clamp
Step 1 ) Remove the security clamp.

Step 4 ) Install the security clamp.

Dust cap Step 2 ) Remove the dust cap.

Step 5 ) Install the block.

Step 3 ) Connect the PE soft tube.

Step 6 ) Install the PE soft tube(sketch map) 15

USING YOUR REFRIGERATOR

SETTING THE CONTROLS
The refrigerator control functions as the thermostat for the entire appliance (refrigerator and freezer sections). The colder the setting, the longer the compressor will run to keep the temperature colder. The freezer control adjusts
ow from the freezer to the refrigerator. Setting the freezer control to a lower temperature keeps more cold air in the freezer compartment to make it colder.

CONTROL PANEL FEATURES

Ice Off

AIRFLOW
Cold air circulates from the freezer to the fresh food section and back again through air vents in the wall dividing the two sections. Be sure not to block vents while
lo ading yo ur refrig erato r. Do ing so will restrict airflo w
and may cause the refrigerator temperature to become DLUpRZ
diagram below.)

Temperature
· The refrig erato r temperature co ntro l rang es fro m 32°F to 4 3°F (0 °C to 6°C).
· The freezer temperature co ntro l rang es fro m -10 °F
to 5°F (-23°C to -15°C).

Accela Chill Freezer Function

This mo de will set the freezer temperature to -10 °F o r -23°C fo r a quick dro p in temperature when sto ring larg e amo unts o f warm o r ro o m-temperature fo o ds in the freezer. The unit will remain in Accela Chill Freezer Functio n fo r 24 ho urs o r until the temperature reaches -10 °F o r -23°C and will then return to the o rig inal setting , o r until the functio n is turned o ff at the co ntro l panel. Accela Chill Refrig erato r and Accela Chill Freezer can be run simultaneo usly.

To enable the Accela Chill Freezer Functio n, press the

feature butto n until the Accela Chill Freezer ico n is

illuminated. The ico n will remain illuminated when

a c tiva te d .

To disable the Accela Chill Freezer Functio n, press the

IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To prevent odor transfer and dried out food, wrap or cover foods tightly. (See the Food Storage Guide section for details.)

functio n butto n until the Accela Chill Freezer ico n is turned o ff.
A ccela Chill Refrigerator Function This mo d e will set the refrig era to r tempera ture to 32° F o r 0 ° C fo r q uic k d ro p in tempera ture when sto ring

NOTE: If you close the refrigerator door, you may see the freezer door open and close again due to pressure from
DLUpRZ

la rg e a mo unts o f wa rm o r ro o m tempera ture fo o d s in the refrig era to r. The unit will rema in in Ac c ela Chill Refrig era to r Func tio n fo r 2 ho urs a nd 30 minutes o r until the tempera ture rea c hes 32° F o r 0 ° C a nd will

PRIOR TO USE
1. Clean your refrigerator thoroughly and wipe off dust accumulated during shipping.
2. Install accessories such as ice cube bin, drawers, shelves, etc., in their proper places. They are packed together to prevent possible damage during shipment. 3. Let your refrigerator run for at least 2 or 3 hours before putting food in it.Check the flow of cold air in the freezer compartment to ensure proper cooling. Your refrigerator is now ready for use.

then return to the o rig ina l setting , o r until the func tio n is turned o ff a t the c o ntro l pa nel. Bo th Ac c ela Chill Refrig era to r a nd Ac c ela Chill Freezer c a n b e run to g ether a t the sa me time. To ena b le the Ac c ela Chill Refrig era to r Func tio n, press the fea ture b utto n until the Ac c ela Chill Refrig era to r ic o n is illumina ted . The ic o n will rema in illumina ted when a c tiva ted . To d isa b le the Ac c ela Chill Refrig era to r Func tio n, press the func tio n b utto n until the Ac c ela Chill Refrig era to r
16 ic o n is turned o ff.

USING YOUR REFRIGERATOR 17

USING YOUR REFRIGERATOR

Door Alarm
When power is connected to the refrigerator, the door alarm is activated. When either the refrigerator or the freezer door is left open for more than 60 seconds, the alarm tone will sound to let you know that the door is open. When you close the door, the door alarm will stop.
Sabbath Mode 1. Ho w to enter Sabbath mo de: when the freezer is o pen, press and ho ld the “Refrig erato r Temp” butto n + the “Lo ck” butto n fo r 10 seco nds;

WHEN YOU SHOULD TURN THE ICEMAKER OFF

hours.

for several

minutes.

NOTE: The ice bin should be emptied when the Ice Maker button is set to OFF.

NORMAL SOUNDS YOU MAY HEAR

2. In Sabbath mo de:
a.There is no do o r o pening alarm;
b.The LED lig hts in bo th refrig erato r and freezer co mpartment are o ff;
c.The display panel do es no t display unless it is adjusted manually ;
d.The refrig erato r meets the no rmal refrig eratio n demand;

if it has not yet been hooked up to water. To stop the the icemaker.
NOTE: Keeping the icemaker on before the water line is connected can damage the icemaker.
v You will hear the sound of cubes dropping into the bin and water running in the pipes as the icemaker refills.

3. Ho w to exit Sabbath mo de:
a.W hen the freezer is o pen, press and ho ld the Refrig erato r Temp butto n

• the Lo ck butto n fo r 10 seco nds to exit man-ually;
  b.W hen the wo rking perio d o f Sabbath mo de exceeds 80 ho urs, it will auto matically exit.
  *In Sabbath mo de, it will still display and emit lig ht afterto uching the panel, but it will turn o ff after waiting fo r 20 sec-o nds witho ut o peratio n o r after o pening and clo sing the do o ro nce.

WARNING
Personal Injury Hazard Avoid contact with the moving parts of the ejector mechanism, or the heating element that releases
automatic ice making mechanism while the refrigerator is plugged in.

Ice Off
AUTOMATIC ICEMAKER

The ice maker can make abo ut 3.3lbs o f ice every

24 ho urs .W hen the freezing chamber reaches the

set temperature , the ice maker can make
batch o f ice just fo r several ho urs .

the

first

refrige rator to begin making ice. Wait 72 hours for full ice production to occur.

Ice maker O N/ O FF butto n
WARNING: Connect to a potable water supply only.

full, the in-door ice bin holds approximately 3.3lbs of ice. v To turn off the automatic icemaker, press the Ice Maker button on the display. To turn on the automatic icemaker, press the button again. v The water pressure must be between 20 and 100psi (138 to 689 kPa) on models without a water filter and between 30 and 100 psi(207 to 689kPa) on models with a water filter to produce the normal amount and size of ice cubes.

PREPARING FOR VACATION Set the Ice Maker button on the display to OFF and shut
the water supply to the refrigerator. NOTE: The ice bin should be emptied any time the Ice Maker button is set to OFF. If the ambient temperature will drop below freezing, have DTXDOLoHGWHFKQLFLDQGUDLQWKHZDWHUVXSSOVVWHPWR
by ruptured water lines or connections.

18

USING YOUR REFRIGERATOR

AUTOMATIC ICEMAKER (continued) CAUTION rst ice and water dispensed may include particles or odor from the water supply line or the water tank. rst few batches of ice (about 24 cubes). This is also necessary if the refrigerator has not been used for a long time.
v Never store beverage cans or other items in the ice bin for the purpose of rapid cooling. Doing so may damage the icemaker or the containers may burst. lter and water supply. If the problem continues, contact a ed service center. Do not use the ice or water until the problem is corrected.
v Keep children away from the dispenser. Children may play with or damage the controls.
v The ice passage may become blocked with frost if only crushed ice is used. Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula. Dispensing cubed ice can also help prevent frost buildup.
v Never use thin crystal glass or crockery to collect ice. Such containers may chip or break resulting in glass fragments in the ice.

lling it with water or other beverages. Splashing may occur if ice is dispensed into a glass that already contains liquid. v Never use a glass that is exceptionally narrow or deep. Ice may jam in the ice passage and refrigerator
ected. v Keep the glass at a proper distance from the ice outlet.
A glass held too close to the outlet may prevent ice from dispensing. v To avoid personal injury, keep hands out of the ice door and passage. v Never remove the dispenser cover.
the water supply and contact call the Kenmore Customer Care Hotline at 1-844-553-6667.

19

USING YOUR REFRIGERATOR

FOOD STORAGE GUIDE Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness.

Items Butter or margarine
Cheese
Milk
Eggs Fruit

How to Keep opened butter in a covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze. Store in the original wrapping until you are ready to use it. Once opened, rewrap tightly in plastic wrap or aluminum foil. Wipe milk cartons. For best storage, place milk on interior shelf, not on door shelf. Store in original carton on interior shelf, not in door bin. Wash, let dry, and store in refrigerator in plastic bags or in a drawer. Do not wash or hull fruit until you are ready to use it. Sort and keep fruit in its original container, in a refrigerator drawer, or store in a completely closed paper bag on a refrigerator shelf.

Leafy vegetables

Remove store wrapping and trim bruised and discolored
areas. Wash in cold water and drain. Place in plastic bag or plastic container and store in refrigerator drawer.

Vegetables with skins (carrots, peppers) Fish
Leftovers
Ice Cream

Place in plastic bags or plastic container and store in drawer.
sh the same day purchased. Cover leftovers with plastic wrap or aluminum foil, or store in plastic containers with tight lids. When storing frozen food like ice cream for a long period, place it on the freezer shelf, not in the door bins.

STORING FROZEN FOOD NOTE: Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times.
Freezing Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 lbs. of food per cubic foot of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly. Storage times will vary according to the quality and type of food, the type of packaging or wrap used (how airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals. NOTE: Allow hot foods to cool at room temperature for 30 minutes, then package and freeze. Cooling hot foods before freezing saves energy.
Packaging Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food.
Packaging recommendations: tting lids
· Straight-sided canning/freezing jars · Heavy-duty aluminum foil · Plastic- coated paper · Non-permeable plastic wraps
ed freezer-grade self-sealing plastic bags Follow package or container instructions for proper freezing methods.
Do not use · Bread wrappers · Non-polyethylene plastic containers · Containers without tight lids · Wax paper or wax-coated freezer wrap · Thin, semi- permeable wrap
CAUTION: Do not keep beverage cans or plastic food containers in the freezer compartment. They may break or burst if they freeze.

20

REFRIGERATOR SECTION
WATER AND ICE DISPENSER
To dispense cold water, push on the dispenser switch with a glass.

USING YOUR REFRIGERATOR
WARNING: Do not put your ngers up the ice chute opening. Doing so can result in severe injury.
CAUTION: Do not dispense ice ne china or crystal glasses.
China or crystal can break.

Some dripping may occur after dispensing. Hold your cup beneath the dispenser for a few seconds after dispensing to catch all of the drops.

NOTE: The dispenser is equipped with a light that turns on when the dispenser pad is engaged.

21

USING YOUR REFRIGERATOR

REFRIGERATOR/FREEZER DOOR BINS The refrigerator and freezer feature bins which can easily be arranged to store packaged products.
To remove, holding both sides, lift the door bin and pull it out.

REFRIGERATOR/FREEZER SHELVES
The shelves in your refrigerator and freezer are adjustable to meet your individual storage needs.
Adjusting the shelves to ot items of diçerent heights will make onding the exact item you want easier. Doing so will also reduce the amount of time the refrigerator doors are open which will save energy.
IMPORTANT: Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact.
NOTE: Glass shelves are heavy. Use special care when removing them.
Detaching the shelf

To replace the bin, slide it in above the desired support and push down one side at a time until it snaps into place.

Please push the sliding plug when you want to move the glass shelve.
Remove all items from the shelf. Lift the front of the shelf slightly to disengage the rail stops.

REFRIGERATOR DRAWERS AND COVER The refrigerator drawers allow for better conservation of fruits and vegetables. To remove the refrigerator drawers–pull out the drawer to full extension , lift the front up , and pull straight out.
To install–slightly tilt up the front, insert the drawer into the frame and push it back into place.

Pull the shelf forward about halfway, keeping the front of the shelf slightly lifted.

Holding the shelf with both hands, tilt the shelf and pull it out.
Assembling the shelf
Tilt the front of the shelf up and guide the shelf into the slots at a desired height. Slide the shelf in then lower the front of the shelf.
CAUTION: Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or spilling food. 22

WATER FILTER

WATER FILTER
lter:

1. Remove the water filter cover. Hold the cover and push it upwards to remove it.
2.Remover the old water filter. Rotate counterclockwise to remove the filter.

3.After the water filter is replaced,dispense 2.5 gallons of water(flush for approximately 5 minutes) to remove trapped air and contaminants from the system.
NOTE: To purchase a replacement water filter,visit a Sears store or call U.S.A. 1-844-553-6667. You may also purchase online at www.kenmore.com
NOTE: $ZDWHUoOWHULVQRWQHFHVVDUWRRSHUDWHWKLV refrigerator. ,QVWDOODZDWHUoOWHUWRLPSURYHWKHTXDOLWRIWKH LFHDQG water dispensed.

3.Replace with a new water filter.

After aligning upwards, rotate clockwise and tighten the filter.
1

2

4.Cover the water filter cover.

Align the hole position and then

1

apply downward force to tighten

the cover.

2

0

23

WATER FILTER
Performance Data Sheet Use Replacement Cartridge: MFCMG14211F The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specioed in NSF/ANSI Standard 42 System tested and certioed by NSF International against NSF/ANSI Standard 42 for the reduction of substances listed below.

Contaminant Reduction
Chlorine Taste and Odor Nominal Particulate Class I, , 0.5 to < 1.0 m

Average InÁuent
2.0 mg/L
5,600,000 pts/mL

NSF speciÀed Challenge Concentration
2.0 mg/L ± 10%
At least 10,000 particles/mL

Avg % Reduction
97.5%
99.3%

Average Product Water Concentration
0.05 mg/L
73,000 pts/ml

Max Permissible Product Water Concentration
N/A
N/A

NSF Reduction Requirements
50%
85%

• Based on the use of Cryptosporidium parvum oocysts

24

WATER FILTER

Application Guidelines/Water Supply Parameters

Service Flow

0.5 gpm (1.9 lpm)

Water Supply

Community or private well Potable Water

Water Pressure

30-100 psi (207 – 689 kPa)

Water Temperature 34°F – 100°F (1°C – 38°C)

Capacity

300 gallons (1136 liters)

cation 14-3015. ed by California Department of Public Health and replacement parts, see Performance Data Sheet.

It is essential that the manufacturer’s recommended lter replacement
requirements be carried out for the product to perform as advertised.

NOTE: While the testing was performed under standard laboratory conditions, actual performance may vary.

T

lter, visit your local Sears

store or in the U.S.A. call 1-844-553-6667

You may also purchase online at www.kenmore.com

Pro duct distributed in the United States by Transfo rm SR Brands Manag ement LLC,Ho ffman Estates, IL 60 17 9.
3M is a trademark of 3M Company. NSF is a trademark of NSF International. © 2009 3M Company. All rights reserved.

WARNING
To reduce the risk associated with choking: Do not allow children under 3 years of age to have access to small parts during the installation of this product.
To reduce the risk associated with ingestion of contaminants: Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before and after the system.
ed for cyst reduction may be used on lterable cysts. EPA
Establishment Number 070595-MEX-001

CAUTION

To reduce the risk associated with property damage due to water leakage:

v Read and follow the Water Filter instructions before installation and use of this system.
v Installation and use MUST comply with all state and local plumbing codes.
v Do not install if water pressure exceeds 100 psi (689 kPa). Contact a plumbing professional if you are uncertain of how to check your water pressure.
v Do not install where water hammer conditions may occur. If water hammer conditions exist, you must install a water hammer arrester. Contact a plumbing professional if you are uncertain of how to check for this condition.
v Do not install on hot water supply lines. The maximum operating water temperature of this water filter system is 100°F (38°C).
lter from freezing. Do not operate refrigerator in ambient conditions below 50°F(10°C).
Drain water filter when sto ring unit in temperatures
belo w 34 °F (1°C).
lter must be replaced every six months, at the rated capacity, or if a noticeable
ow rate occurs.
v Do not install systems in areas where ambient temperatures may go above 110ºF (43.3ºC).

from leaks.

ttings are secure and free

25

CARE AND CLEANING

WARNING
Explosion Hazard
Use non-pammable cleaner. Failure to do so can result in ore, explosion, or death. Both the refrigerator and freezer sections defrost automatically; however, clean both sections about once a month to prevent odors. Wipe up spills immediately. GENERAL CLEANING TIPS · Unplug refrigerator or disconnect power. · Remove all removable parts, such as shelves, crispers,
etc. Refer to sections in Using Your Refrigerator for removal instructions. · Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. · Hand wash, rinse and dry all surfaces thoroughly. · Plug in refrigerator or reconnect power.
OUTSIDE Waxing external painted metal surfaces helps provide rust protection. Do not wax plastic parts. Wax painted metal surfaces at least twice a year using appliance wax (or auto paste wax). Apply wax with a clean, soft cloth. For products with a stainless steel exterior, use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth.

INSIDE WALLS (allow freezer to warm up so the cloth will not stick) To help remove odors, you can wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.
CAUTION: While cleaning the inside, do not spray water. DOOR LINERS AND GASKETS Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts.
PLASTIC PARTS (Covers and Panels) Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use window sprays, abrasive cleansers, or pammable puids. These can scratch or damage the material.
CONDENSER COILS Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.

26

CARE AND CLEANING

LED LIGHT REPLACEMENT
WARNING
Electrical Shock Hazard
Before service is performed on the interior LED lighting, unplug the refrigerator or turn oç power at the circuit breaker or fuse box. Setting either or both controls to the OFF position does not remove power to the light circuit.
NOTE: The refrigerator and freezer compartment lights are LED interior lighting, and service should be performed by a qualioed technician.
POWER INTERRUPTIONS
1. If the power will be out for 24 hours or less, keep all refrigerator doors closed to help foods stay cold and frozen.
2. If the power will be out for more than 24 hours, remove all frozen food and store it in a frozen food locker.
WHEN YOU GO ON VACATION If you choose to leave the refrigerator on while you are away, follow these steps to prepare your refrigerator before you leave.
1. Use up any perishables and freeze other items. 2. Turn oç the icemaker and empty the ice bin.

WHEN YOU MOVE
When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.
1. Remove all food from the refrigerator and freezer,and
remo ve all ice.
Turn o ff water supply and disco nnect water tube fro m refrig erato r.
Ensure the water supply is co mpletely shut o ff by co mfirming no water flo w.
2. Unplug the refrigerator.
3. Clean, wipe and dry thoroughly.
4. Take out all removable parts, wrap them well and tape them together so they do not shift and rattle during the move. Refer to the USING YOUR REFRIGERATOR section for removal instructions.
5. Depending on the model, raise the front of the refrigerator so it rolls more easily OR screw in the leveling legs all the way so they do not scrape the poor. See the DOOR ALIGNMENT section.
6. Tape the doors shut and tape the power cord to the refrigerator cabinet.
When you get to your new home, put everything back and refer to the REFRIGERATOR INSTALLATION section for preparation instructions.

If you choose to turn the refrigerator oç before you leave, follow these steps.

1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat control (refrigerator control) to OFF. See the SETTING THE CONTROLS section.
3. Clean the refrigerator, wipe it and dry well.
4. Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up.

27

CONNECTING THE WATER LINE

BEFORE YOU BEGIN
This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage.
Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and can lead to water leakage or pooding. Call a qualioed plumber to correct water hammer before installing the water supply line to the refrigerator.
CAUTION: To prevent burns and product damage, only connect the refrigerator water line to a cold water supply. Connect to a potable water supply only.
If you use your refrigerator before connecting the water line, make sure the Ice Maker button is set to OFF.
Do not install the icemaker tubing in areas where temperatures fall below freezing.
WATER PRESSURE
Connect to the cold water supply. The water pressure must be between 20 and 100 psi (138 to 689 kPa) on models without a water olter and between 30 and 100 psi 207 to 689 kPa) on models with a water o lter.
If a reverse osmosis water oltration system is connected to your cold water supply, this water line installation is not covered by the refrigerator warranty. Follow the following instructions carefully to minimize the risk of expensive water damage.
If a reverse osmosis water oltration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (2.8 kgf/cm2 ~ 4.2 kgf/cm2, less than 2.0~3.0 sec. to oll a cup of 7 oz capacity).
If the water pressure from the reverse osmosis system is less than 21 psi or 1.5 kgf/cm2 (takes more than 4.0 sec to oll a cup of 7 oz capacity):
· Check to see if the sediment olter in the reverse osmosis system is blocked. Replace the olter if necessary.
· Allow the storage tank on the reverse osmosis system to reoll after heavy usage.
· If the issue concerning water pressure from reverse osmosis remains, call a licensed, qualioed plumber.
· All installations must be in accordance with local plumbing code requirements.
CAUTION: Wear eye protection during installation to prevent injury.

WHAT YOU WILL NEED
· Copper Tubing, ¼ in. outer diameter, to connect the refrigerator to the water supply. Be sure both ends of the tubing are cut square.
· To determine how much tubing you need: measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Then, add 8 feet (2.4 m). Be sure there is suècient extra tubing (about 8 feet [2.4 m] coiled into 3 turns of about 10 in. [25 cm] diameter) to allow the refrigerator to move out from the wall after installation.
· Power drill.
· ½ in. or adjustable wrench.
· Flat blade and Phillips head screwdrivers.
· Two ¼ in. outer diameter compression nuts and 2 ferrules (sleeves) to connect the copper tubing to the shutoç valve and the refrigerator water valve.
· If your existing copper water line has a pared otting at the end, you will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR you can cut oç the pared otting with a tube cutter and then use a compression otting.
· Shutoç valve to connect to the cold water line. The shutoç valve should have a water inlet with a minimum inside diameter of / in. at the point of connection to the COLD WATER LINE. Saddle-type shutoç valves are included in many water supply kits. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes.
NOTE: A Self Piercing Saddle Type Water Valve should not be used.
WARNING
Electrical Shock Hazard
When using any electrical device (such as a power drill) during installation, be sure the device is battery powered, double insulated or grounded in a manner that will prevent the hazard of electric shock.

28

CONNECTING THE WATER LINE

INSTALLATION INSTRUCTIONS
valve on the nearest frequently used drinking water line.
1. SHUT OFF THE MAIN WATER SUPPLY Turn on the nearest faucet to relieve the pressure on the line.
2. CHOOSE THE VALVE LOCATION Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing any sediment from the water pipe.
3. DRILL THE HOLE FOR THE VALVE Drill a ¼ in. hole in the water pipe using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe. Be careful not to allow water to drain into the drill. Failure to drill a ¼ in. hole may result in reduced ice production or smaller cubes.
NOTE: The hookup line cannot be white, plastic tubing. Licensed plumbers must use only copper tubing NDA tubing #49595 or 49599 or Cross Link Polyethylene (PEX) tubing.
4. FASTEN THE SHUTOFF VALVE valve to the cold water pipe with
the pipe clamp.
Pipe Clamp

Saddle-Type Valve

Vertical Cold Water Pipe

NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.

5. TIGHTEN THE PIPE CLAMP Tighten the clamp screws until the sealing washer begins to swell.
NOTE: Do not overtighten clamp or you may crush the tubing.
Washer

Pipe Clamp

Inlet End

Clamp Screw

6. ROUTE THE TUBING Route the tubing between the cold water line and the refrigerator.
Route the tubing through a hole drilled in the wall or

as close to the wall as possible.

NOTE:

cient extra tubing (about

8 feet coiled into 3 turns of about 10 in. diameter) to

allow the refrigerator to move out from the wall after

installation.

7. CONNECT THE TUBING TO THE VALVE Place the compression nut and ferrule (sleeve) for copper tubing onto the end of the tubing and connect valve. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.

Saddle-Type Valve

Compression Nut

Packing Nut Outlet Valve

Ferrule (sleeve)

NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and their use is not permitted in Massachusetts. Consult with your licensed plumber.
IMPORTANT : Use only new water hoses, do not reuse old water hoses.

29

CONNECTING THE WATER LINE

8. FLUSH OUT THE TUBING Turn the main water supply on and push out the tubing until the water is clear. Shut the water oç at the water valve after about one quart of water has been pushed through the tubing.
9. CONNECT THE TUBING TO THE REFRIGERATOR
NOTE: Before making the connection to the refrigerator, be sure that the refrigerator power cord is not plugged into the wall outlet.
1. Remove the plastic pexible cap from the water valve. 2. Place the compression nut and ferrule (sleeve) onto the
end of the tubing as shown. 3. Insert the end of the copper tubing into the connection
as far as possible. While holding the tubing, tighten the otting.
Back of refrigerator

10. TURN THE WATER ON AT THE SHUTOFF VALVE Tighten any connections that leak.
CAUTION: Check to see if leaks occur at the water line connections. 11. PLUG IN THE REFRIGERATOR Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall.

Tubing Clamp

¼” (6.35 mm) Tubing

¼” (6.35 mm) Compression Nut

Ferrule (Sleeve)

Refrigerator Connection

12. START THE ICEMAKER
The icemaker will not begin to operate until it reaches its operating temperature of 14°F (­10°C) or below. It will then begin operation automatically if the Ice Maker button is set to ON.

30

TROUBLESHOOTING GUIDE

COOLING

Before conducting troubleshooting, make sure that the following basic requirements are met:

Service Flow Water Supply Water Pressure Water Temperature
Electrical Ratings

0.5 gpm (1.9 lpm) Potable Water
30-100 psi (207 – 689 kPa) 34°F – 100°F (1°C – 38°C) 115 Volts, 60 Hz, AC only, and fused at 15 amperes (minimum).

Problem

Possible Causes

Solutions

Refrigerator and Freezer section are not cooling.

The power supply cord is unplugged. Firmly plug the cord into a live outlet with the proper voltage.

Refrigerator is in the defrost cycle. Refrigerator was recently installed.

During the defrost cycle, the temperature of each compartment may rise slightly. Wait 30 minutes and conorm the proper temperature has been restored once the defrost cycle has completed. It may take up to 24 hours for each compartment to reach the desired temperature.

Refrigerator was recently relocated.

If the refrigerator was stored for a long period of time or moved on its side, it is necessary for the refrigerator to lay upright for 24 hours before connecting it to power.

Cooling System runs too much.

Refrigerator is replacing an older model.

Modern refrigerators require more operating time but use less energy due to more eècient technology.

Refrigerator was recently plugged in The refrigerator will take up to 24 hours to cool

or power restored.

completely.

Door opened often or a large amount Adding food and opening the door warms the

of food / hot food was added.

refrigerator, requiring the compressor to run longer in

order to cool the refrigerator back down. In order to

conserve energy, try to get everything you need out of

the refrigerator at once, keep food organized so it is

easy to ond, and close the door as soon as the food is

removed. (Refer to the Food Storage Guide.)

Doors are not closed completely.

Firmly push the doors shut. If they will not shut all the way, see the Doors will not close completely or pop open section in Parts & Features Troubleshooting.

Refrigerator is installed in a hot location.

The compressor will run longer under warm conditions. At normal room temperatures (70°F or 21ºC) expect your compressor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more often. The refrigerator should not be operated above 110°F (43ºC).

Condenser / back cover is clogged. Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.

31

TROUBLESHOOTING GUIDE

COOLING

Problem Refrigerator or Freezer section is too warm.

Possible Causes Refrigerator was recently installed.
Air vents are blocked.

Doors are opened often or for long periods of time.

Unit is installed in a hot location.

Solutions It may take up to 24 hours for each compartment to reach the desired temperature. Rearrange items to allow air to pow throughout the compartment. Refer to the Airpow diagram in the Using Your Refrigerator section. When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the eçect, reduce the frequency and duration of door openings. The refrigerator should not be operated in temperatures above 110ºF (43ºC).

Interior moisture buildup.

A large amount of food or hot food was added to either compartment.

Adding food warms the compartment requiring the cooling system to run. Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this eçect.

Doors not closed correctly.

See the Doors will not close correctly or pop open section in Parts & Features Troubleshooting.

Temperature control is not set correctly.

If the temperature is too warm, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information.

Defrost cycle has recently completed. During the defrost cycle, the temperature of each compartment may raise slightly and condensation may form on the back wall. Wait 30 minutes and conorm the proper temperature has been restored once the defrost cycle has completed.

Doors are opened often or for long periods of time.

When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the eçect, reduce the frequency and duration of door openings.

Doors not closed correctly.

See the Doors will not close correctly section in the Troubleshooting section.

Weather is humid.

Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.

Defrost cycle recently completed.

During the defrost cycle, the temperature of each compartment may raise slightly and condensation may form on the back wall. Wait 30 minutes and conorm that the proper temperature has been restored once the defrost cycle has completed.

Food is not packaged correctly.

Food stored uncovered or unwrapped, and damp containers can lead to moisture accumulation within each compartment. Wipe all containers dry and store food in sealed packaging to prevent condensation and frost.

32

TROUBLESHOOTING GUIDE

COOLING/ICE & WATER

Problem Food is freezing in the refrigerator compartment.

Possible Causes

Solutions

Food with high water content was placed near an air vent.

Rearrange items with high water content away from air vents.

Refrigerator temperature control is set If the temperature is too cold, adjust the control one

incorrectly.

increment at a time and wait for the temperature to

stabilize. Refer to the Setting the Controls section for

more information.

Refrigerator is installed in a cold location.

When the refrigerator is operated in temperature below 50°F (10°C), food can freeze in the refrigerator compartment.

Frost or ice crystals form on frozen food (outside of package).
Refrigerator or Freezer section is too cold. Frost or ice crystals on frozen food (inside of sealed package).

Door is opened frequently or for long periods of time.
Door is not closing properly. Incorrect temperature control settings.
Condensation from food with a high water content has frozen inside of the food package. Food has been left in the freezer for a long period of time.

When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. Increased moisture will lead to frost
ect, reduce the frequency and duration of door openings. Refer to the “Doors will not close correctly or pop open” section in the Troubleshooting section. If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information.
This is normal for food items with a high water content.
Do not store food items with high water content in the freezer for a long period of time.

Icemaker is not making enough ice.

Demand exceeds ice storage capacity.

The icemaker will produce approximately 3.3lbs ice cubes in a 24 hour period.

House water supply is not connected, Connect the refrigerator to a cold water supply with

valve is not turned on fully, or valve is

valve

clogged.

fully open.

If the problem persists, it may be necessary to contact a plumber.

lter has been exhausted.

It is re

lter:

v Approximately every 6 months. lter indicator turns on.
v When the water dispenser output decreases. v When the ice cubes are smaller than normal.

Low house water supply pressure.

The water pressure must be between 20 and 100 psi (138-689kPa)on models without a water filter and between 30 and 100 psi (207 -689kPa) on models with a water filter. If the problem persists, it may be necessary to contact a plumber.

used.

ltration system is

Tubing connecting refrigerator to house supply valve is kinked.

33

ltration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to Water Pressure section.) The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced
ow. Straighten or repair the water supply line and arrange it to prevent future kinks.

TROUBLESHOOTING GUIDE

ICE & WATER

Problem Icemaker is not making enough ice (continued).

Possible Causes Doors are opened often or for long periods of time.

Doors are not closed completely.

The temperature setting for the freezer is too warm.

Dispensing water slowly.

lter has been exhausted.

used.

ltration system is

Low house water supply pressure.

Not dispensing ice.

Doors are not closed completely. Infrequent use of the dispenser.

The delivery chute is clogged with frost or ice fragments.
The dispenser display is locked. Ice bin is empty.

Solutions

If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently.

If the doors are not properly closed, ice production ected. See the “Doors will not close
completely or pop open” section in Parts & Features Troubleshooting for more information.

The recommended temperature for the freezer compartment for normal ice production is 0°F. If the freezer temperature is warmer, ice production will be
ected.

It is re

lter:

v Approximately every 6 months. lter indicator turns on.
v When the water dispenser output decreases. v When the ice cubes are smaller than normal.

ltration systems can reduce the water pressure below the minimum amount and result in icemaker issues.

If the problem persists, it may be necessary to contact a plumber.

The water pressure must be between 20 and 100 psi (138-689kPa)on models without a water filter and between 30 and 100 psi (207 -689kPa) on models with a water filter. If the problem persists, it may be necessary to contact a plumber.

Ice will not dispense if any of the refrigerator doors are left open. Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/sticking together. If they are, break up the ice cubes to allow for proper operation. Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup.

Press and hold the Lock button for three seconds to unlock the control panel and dispenser. It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker
(arm/ sensor) is not obstructed.

Once the ice supply in the bin has been

completely exhausted, it my take up to 120

minutes before additional ice is available, and

approximately 24

ll the bin.

34

Problem Icemaker is not making ice.
Not dispensing water.

TROUBLESHOOTING GUIDE

ICE & WATER

Possible Causes Refrigerator was recently installed or icemaker recently connected.
Icemaker not turned on.

Solutions It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. Locate the Ice Maker button on the display and conorm that it is set to ON.

The ice detecting sensor is obstructed. Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make sure that the sensor area is clean at all times for proper operation.

The refrigerator is not connected to Connect refrigerator to the water supply and turn the a water supply or the supply shutoç water shutoç valve fully open. valve is not turned on.

Icemaker shutoç (arm or sensor) obstructed.

If your icemaker is equipped with an ice shutoç arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoç sensor, make sure that there is a clear path between the two sensors.

Reverse osmosis water oltration system is connected to your cold water supply.

Reverse osmosis oltration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to the Water Pressure section.)

New installation or water line recently Dispense 2.5 gallons (9.5 l) of water (push for

connected.

approximately 5 minutes) to remove trapped air and

contaminants from the system. Do not dispense the

entire 2.5 gallon (9.5 l) amount continuously. Depress

and release the dispenser pad for cycles of 30

seconds ON and 60 seconds OFF.

The dispenser panel is locked.

Press and hold the Lock button for three seconds to unlock the control panel and dispenser.

The dispenser is not set for water dispensing.

The dispenser can be set for ice or water. Make certain that the control panel is set for the proper operation. Press the Water button on the control panel to dispense water.

Refrigerator or freezer doors are not Water will not dispense if any of the refrigerator

closed properly.

doors are left open.

Water olter has been recently removed or replaced.

After the water olter is replaced, dispense 2.5 gallons (9.5 l) of water (push for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon (9.5 l) amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.

Tubing connecting refrigerator to house supply valve is kinked.

The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water pow. Straighten or repair the water supply line and arrange it to prevent future kinks.

The house water supply is not connected, the valve is not turned on fully, or the valve is clogged.

Connect refrigerator to the water supply and turn the water shutoç valve fully open. If the problem persists, it may be necessary to contact a plumber.

35

TROUBLESHOOTING GUIDE

ICE & WATER

Problem Ice has bad taste or odor.
Dispensing warm water.

Possible Causes Water supply contains minerals such as sulfur.
Icemaker was recently installed. Ice has been stored for too long.
The food has not been stored properly in either compartment. The interior of the refrigerator needs to be cleaned. The ice storage bin needs to be cleaned. Refrigerator was recently installed. The water dispenser has been used recently and the storage tank was exhausted. Dispenser has not been used for several hours. Refrigerator is connected to the hot water supply.

Solutions A water olter may need to be installed to eliminate taste and odor problems. NOTE: In some cases, a olter may not help. It may not be possible to remove all minerals / odor / taste in all water supplies. Discard the orst few batches of ice to avoid discolored or bad tasting ice. Ice that has been stored for too long will shrink, become cloudy, and may develop a stale taste. Throw away old ice and make a new supply. Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.
See the Care and Cleaning section for more information. Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry before reinstalling it. Allow 24 hours after installation for the water storage tank to cool completely. Depending on your specioc model, the water storage capacity will range from approximately 20 to 30 oz (0.6 – 0.9 liter). If the dispenser has not been used for several hours, the orst glass dispensed may be warm. Discard the orst 10 oz (0.3 liter). Make sure that the refrigerator is connected to a cold water pipe.

Water has bad taste or odor. Icemaker is making too much ice.

Water supply contains minerals such as sulfur. Water olter has been exhausted.
Refrigerator was recently installed.
Icemaker shutoç (arm/sensor) is obstructed.

WARNING: Connecting the refrigerator to a hot water line may damage the icemaker. A water olter may need to be installed to eliminate taste and odor problems. It is recommended that you replace the water olter: · Approximately every 6 months. · When the water olter indicator turns on. · When the water dispenser output decreases. · When the ice cubes are smaller than normal. Dispense 2.5 gallons (9.5 l) of water (push for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon (9.5 l) amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. Empty the ice bin. If your icemaker is equipped with an ice shutoç arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoç sensor, make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait 24 hours to conorm proper operation.

36

Problem Clicking
Rattling
Whooshing
Gurgling Popping Sizzling Vibrating Dripping Pulsating or HighPitched Sound

TROUBLESHOOTING GUIDE

NOISE

Possible Causes The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and oç. Rattling noises may come from the pow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator. Refrigerator is not resting solidly on the poor. Refrigerator with linear compressor was jarred while running.

Solutions Normal Operation
Normal Operation
Floor is weak or uneven or leveling legs need to be adjusted. See the Door Alignment section. Normal Operation

Evaporator fan motor is circulating air through the refrigerator and freezer compartments.

Normal Operation

Air is being forced over the condenser Normal Operation by the condenser fan.

Refrigerant powing through the cooling system.

Normal Operation

Contraction and expansion of the inside walls due to changes in temperature. Water dripping on the defrost heater during a defrost cycle. If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound.

Normal Operation
Normal Operation To eliminate the noise, make sure that the sides and back cannot vibrate against any wall or cabinet.

Water running into the drain pan during the defrost cycle.

Normal Operation

Your refrigerator is designed to run Normal Operation more eèciently to keep your food items at the desired temperature. The high eèciency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy eècient than previous models. While the refrigerator is running, it is normal to hear a pulsating or highpitched sound.

37

TROUBLESHOOTING GUIDE

PARTS AND FEATURES

Problem Doors will not close correctly or pop open.

Possible Causes

Solutions

Food packages are blocking the door Rearrange food containers to clear the door and door

open.

shelves.

Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.

Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Using Your Refrigerator section for more information.

The doors were removed during

Remove and replace the doors according to the

product installation and not properly Removing and Replacing Refrigerator Handles and

replaced.

Doors section.

Refrigerator is not leveled properly. See Door Alignment in the Refrigeration Installation section to level refrigerator.

Doors are diècult to open.
Refrigerator wobbles or seems unstable. Lights do not work.

The gaskets are dirty or sticky.
Door was recently closed.
Leveling legs are not adjusted properly. Floor is not level. A light bulb has burned out. NOTE: The refrigerator compartment lamp is LED interior lighting, and service should be performed by a TXDOLoed technician.

Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning. When you open the door, warmer air enters the refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to equalize, then see if it opens more easily. Refer to the Leveling and Door Alignment section.
It may be necessary to add shims under the leveling legs or rollers to complete installation. Refer to the Light Bulb Replacement section.

38

Kenmore
For Customer Care go to:
Para Atención al Cliente vaya a: Pour L´assistance á la Clientéle, voir:
www.kenmore.com/contact-us/
to select your local area or retailer where this appliance
was purchased for contact information on scheduling inhome repair service or ordering replacement parts.

References

• Best Appliances for Home, Kitchen, Laundry, & Cooking | Kenmore
• Contact Us | Kenmore
• P65Warnings.ca.gov
• Warranty Information | Kenmore

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