TREK Allant+ 7 e Bike Instruction Manual
- June 13, 2024
- TREK
Table of Contents
Allant+ 7 e Bike
Instruction Manual
IMPORTANT SAFETY RECALL NOTICE
Dear Trek Customer,
Our records indicate that you purchased a Trek Allant+ 7 e-bike model equipped
with Tektro brakes. This letter is to notify you that Trek is recalling all
Allant+ 7 e-bike models with Tektro brakes, because the brake hose
manufactured by Tektro can get damaged if it interferes with the headlight or
headlight mounting bracket. If the brake hose is cut, it could result in loss
of rear brake hose function. If this happens while you are riding, you could
lose control of the bicycle and fall.
Your safety is very important to us. This letter contains important
information about what to do next if you think you may have purchased an
affected bicycle.
AFFECTED MODELS
Model
- Allant+ 7
- Allant+ 7 Lowstep
- Allant+ 7S
- Allant+ 7 S Stagger
(All colorways are affected) *E-bikes with Tektro brakes
only
If you are unsure whether your bicycle is affected by this recall, please
contact your local Trek retailer. If your bicycle has the following multi-
pivot headlight bracket, it is not affected by this recall. 
DO NOT RIDE THE BICYCLE
If the brake hose is cut from interference with the headlight or headlight
mounting bracket, it could result in loss of rear brake hose function, and the
rider could be involved in a serious accident. Do not ride an affected bicycle
until it has been brought to a Trek retailer for inspection and repair. Please
contact your local Trek retailer to schedule a service appointment for
inspection and/or repair as needed.
WHAT TREK WILL DO FOR OWNERS OF AFFECTED BICYCLES
If you own an affected bicycle, Trek will provide you—through an authorized
Trek retailer—a replacement headlight mounting bracket and rear brake hose, if
warranted, at no cost to you.
In addition, when you bring your bicycle to a Trek retailer for inspection,
Trek will give you a $10 USD / $13 CAD in-store credit that can be used toward
any Trek or Bontrager merchandise. The credit is good through December 31,
2023 and has no cash value.
THANK YOU FOR BUYING A TREK BICYCLE
We sincerely apologize for any inconvenience this problem may cause you.
This letter was prepared in cooperation with the U.S. Consumer Product Safety
Commission (CPSC). Trek may share your name and contact information with the
CPSC so they can track the progress of this safety recall unless you notify us
in writing within 10 days that you do not consent to our sharing this
information with them. If you have questions about the information in this
letter, please contact your local Trek retailer or contact Trek Customer Care
at 1-800-373-4594 Monday through Friday
from 8 a.m. to 6 p.m. CT or online at
www.trekbikes.com.