heidolph Hei-PROCESS Process Solutions Expert User Guide

: June 13, 2024
: heidolph

Table of Contents

Introduction
General Notes
Basics
Functions
Appendix
References
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heidolph Hei-PROCESS Process Solutions Expert

heidolph Hei-PROCESS Process Solutions Expert

Introduction

About this document
This quick start guide describes the requirements and procedure for using the Hei-PROCESS application via an OSPIN gateway and the OSPIN software.
Typographic conventions
Standardized symbols, signal words and highlighting elements are used in this document to warn of hazards and to identify important information or rather special text contents.

Symbol	Signal word / explanation
Mandatory signs are used to indicate important and useful information on

handling a product.
This information is used to ensure operational safety and to maintain the value of the product.

[GUI]

| User interface labels are highlighted typographically in the text and in tables to make them easier to assign.

➜

| The arrow indicates specific instructions to be followed to ensure operational safety when handling the product.

California Residents
Important information for California residents regarding Prop 65. Please visit www.P65Warnings.ca.gov for more information.

Copyright protection
This document is protected by copyright and is intended for use by the purchaser of the product only.
No transfer to third parties, reproduction in any form, including excerpts, and by any means, as well as utilization and/or disclosure of the contents is permitted without the prior written consent of Heidolph Instruments GmbH & Co. KG. Any violation is subject to compensation for damage.

General Notes

Notes on the product
The product described has been designed to the state-of-the-art standards and recognized safety rules current at the time of development. The product described does not create any direct hazards.

Intended use
The product described has been designed solely for the implementation of process solutions for laboratory equipment. Any other use is deemed to be not as intended!
The product described may only be used by authorized and competent personnel.
Training and qualification of the operating personnel as well as ensuring they act responsibly are the sole responsibility of the operator!

Compliant use
The user is generally responsible for evaluating the conformity of his application and, if necessary, for taking additional measures.

Safety information
Before using the product described, familiarize yourself with all safety regulations and occupational guidelines applicable in the place of use, and all safety regulations and guidelines for the activated devices, and follow these at all times (operating instructions, guidelines, directives, legal provisions, etc.).
If there is missing or misleading information on the product or on occupational safety, contact the responsible safety specialist or our technical service.
Contact our technical service in case of non-remediable and/or recurring faults (for contact details see section „Contact details for Heidolph Instruments GmbH“.

The owner/operating company is solely responsible for all damage resulting from unauthorized changes to the products described or disregard of the safety instructions, hazard warnings or manufacturer’s instructions!

Other regulations
In addition to the notes and instructions in this document, observe all other applicable regulations such as laboratory and workplace guidelines, hazardous substances ordinances, recognized rules of safety engineering and occupational medicine as well as particular local regulations!

Basics

General information
Hei-PROCESS is a user-friendly, cloud-based application that connects laboratory equipment, enabling control and optimization of laboratory processes.
The complexity and functional scope of the application depends on the individually selected solution (Hei-PROCESS Core or Hei-PROCESS Expert).
The laboratory equipment is connected via a so-called OSPIN gateway.
Processes are created, monitored and controlled through any device with internet browser and internet connection.

This document describes the procedure for logging into the system and the basic system functions.
All software functions – where necessary – are described in detail in the extensive online help of OSPIN in the browser window. In addition, a support function is available to the user, not only for the OSPIN but also for the Heidolph system components.
Detailed information on the hardware link is given in the operating instructions for the OSPIN gateway and the operating instructions for the Heidolph devices.

Logging into the system
After the hardware installation, use the login data provided by OSPIN to log into the system. These data are sent to the user after acquiring a license from
Heidolph Instruments :
➜ Make sure that all the required and supported devices are connected to the assigned OSPIN gateway via the respective RS232 port.
➜ Make sure that all OSPIN gateways involved are connected to the internet and all connected laboratory equipment is switched on.

OSPIN App

The control of the OSPIN gateway and the connected devices or setups is always realized via the OSPIN app. Start the internet browser on your device and open the URL https://ospin-app.com.
Registered user
➜ As registered user, enter your assigned user name or the email address used to sign up, and your password and click [Login] to log into the system:

New user
➜ Click [No account yet? Sign up!] to create a new user account. You can create an unlimited number of accounts without any extra costs!
➜ In the following screen, store all required information:
OSPIN App

Functions

Claim license key
To associate the OSPIN Gateway with your user account, you need to claim the provided license key: This will result in making you the device owner and allow you to manage the access for other users to it.
➜ License claiming is possible when navigating to the [Profile] section via the side bar:
OSPIN App

➜ Click on [Claim Licence] in the section [Licences].
➜ Enter your license key in the dialog window [Claim Licence] and confirm by clicking on [Confirm].
➜ If you use a Hei-PROCESS Expert setup you additionally need to register the device ID which can be found on the label of the OSPIN Gateway.

Reset password
➜ Click [Forgot password] to reset your password if necessary:

➜ Follow the instructions on the screen

In case of an incorrect input you will be prompted to enter your user information again. If, despite correct data input, you are unable to log into the system, please contact your system administrator.

Home page
After logging in successfully, the application Home page appears in the browser

Sidebar
The Sidebar on the left of the screen provides the following options:

➜ Devices: Open [Devices view], see figure of Main window above.
➜ Profile: open [Profile data] view. All user-specific data are displayed in this view. Also in this same view, you can claim your license.
➜ Alerts: Open [Alerts] view. All alert messages received are listed in this view.
➜ Messages: Open [Messages] view. All messages received are listed in this view.
➜ Help: Open the online help. The online help provides extensive help on use of the OSPIN software. The online help is updated continuously, so that the most up-to-date information is always available to the user. Use the following link to open the online help: https://ospin.refined.site/
➜ Changelog: Open the change log. Use the change log to trace all updates to the OSPIN software.
➜ Logout: Log out the user
Functions

Devices view
The devices view [Devices] shows the registered devices with their respective availability status as so-called device widgets. In each device widget you can find the COM port through which the device – or multiple devices in case of a setup – is connected to the gateway.
Functions

➜ If you click on a device widget an overview of all processes associated with this device or setup will be shown.
Functions

The following options are available:

My Processes: Open list of the defined processes
Log: Open list of the recorded events
Setup: Open overview of the defined process and device parameters
Access: Open overview of the access rights
Button [Create Process]: create new device process, follow the instructions on the screen. Each new process is displayed as an additional function button. Click on these function buttons to open the screen for editing the process.