esse-ti Helpy Compact-Q With Emergency LEDS User Guide

June 13, 2024
esse-ti

esse-ti Helpy Compact-Q With Emergency LEDS

esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-image

Product Information

The Helpy Compact-Q is an alarm system for elevators that is compliant with the European Standard EN 81-28:2018. It features emergency LEDs and is equipped with a built-in loudspeaker, microphone, and battery. The device also includes various connectors, terminal blocks, and indicator lights.

Terminal Blocks:

Terminal Block Description
LTI PSTN-line or universal gateway input
Ground terminal for PSTN-line
LTO Output for domestic telephone line
TEL Local telephone
RL1 NO / RL1 NC / RL1 C Not available terminal
+ Power supply input (10 Vdc – 30 Vdc)
AI Given alarm indicator light (12 Vdc or 0 Vdc via jumper

J16)
AR| Received alarm indicator light (12 Vdc or 0 Vdc via jumper
J17)
+12| 12 Vdc output (max. 100 mA)
C| Common terminal for inputs AL1 and IN1
AL1| Alarm input(1) 1
AL2| Reset input(2) 2 (freely programmable)
IN1| Filter input(2) (freely programmable)
ALT2| Output for connecting loudspeaker of passive speaker unit (top
or bottom of elevator car)
MIC2 / MIC3| Input for connecting microphone of passive speaker unit or
single microphone (top or bottom of elevator car)

Connecting the Speaker Units:

The Helpy Compact-Q comes with a built-in speaker unit. Additionally, you can connect up to 2 passive speaker units or cables with a microphone on the top and bottom of the elevator car. Follow the table below for making the connections:

PASSIVE SPEAKER UNIT TERMINAL BLOCKS
A ALT2
B MIC2 or MIC3
MAX. DISTANCE 6 m (with shielded cable)

Connecting the Emergency Call Buttons:

If the built-in pushbutton is present, follow the instructions below:

Note: The built-in pushbutton is normally open and cannot be modified. The pushbuttons of the pit, top, and bottom of the elevator car can only be connected to the AL1 terminal block if they are voltage-free NO. The pushbuttons of the pit, top, and bottom of the elevator car can only be connected to the AL2 terminal block if they are voltage-free.

Alarm system for elevators compliant with the European Standard EN 81-28:2018

To download User guides in other languages please scan the QR-code or visit https://www.esse-ti.it/en/manuals

esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig1

DESCRIPTION

  • A Built-in loudspeaker connector
  • B Device status LED
  • C Reset pushbutton
  • D Serial port for PC connection
  • E Alarm pushbutton
  • F Received alarm indicator light
  • G Micro SD Card slot
  • H Pushbutton connection cable (connect to S)
  • I Screw for cover fixing
  • J Emergency LEDs connection cable (connect to U)
  • K Built-in microphone
  • L Built-in battery
  • M Built-in battery connector
  • N Given alarm indicator light
  • O Jumpers J16 / J17
  • P Terminal blocks
  • Q Built-in loudspeakeresse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig2
  • R Built-in loudspeaker connection cable (connect to A)
  • S Pushbutton connection cable (connect to H)
  • T Microphone hole
  • U Emergency LEDs connection cable (connect to J)
  • V Emergency LEDs

esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig3

TERMINAL BLOCKS

  • LTI PSTN-line or universal gateway input
  • LTI PSTN-line or universal gateway input
  • Ground terminal for PSTN-line
  • LTO Output for domestic telephone line
  • LTO Output for domestic telephone line
  • TEL Local telephone
  • Negative
  • RL1 NO Not available terminal
  • RL1 NC Not available terminal
  • RL1 C Not available terminal
  • + Power supply input (10 Vdc – 30 Vdc)
  • Negative
  • AI Given alarm indicator light (12 Vdc or 0 Vdc via jumper J16)
  • AR Received alarm indicator light (12 Vdc or 0 Vdc via jumper J17)
  • +12 12 Vdc output (max. 100 mA)
  • C Common terminal for inputs AL1 and IN1
  • Negative
  • AL1 Alarm input(1) 1
  • AL2 Reset input(2) 2 (freely programmable)
  • IN1 Filter input(2) (freely programmable)
  • ALT2 Output for connecting loudspeaker of passive speaker unit (top or bottom of elevator car)
  • MIC2 Input for connecting microphone of passive speaker unit or single microphone (top or bottom of elevator car)
  • MIC3 Input for connecting microphone of passive speaker unit or single microphone (top or bottom of elevator car)
  • Negative
  1. : when the built-in pushbutton is present, it allows to connect voltage free contact pushbuttons NO; when the built-in pushbutton is NOT present, it allows to connect voltage free contact pushbuttons (NO or NC) or powered pushbuttons
  2. : allows to connect voltage free contacts (NO or NC)

CONNECTING THE SPEAKER UNITS

Helpy Compact-Q comes with a built-in speaker unit.
It is also possible to connect to the Helpy Compact-Q up to 2 passive speaker units or cables with microphone on top and bottom of elevator car.

Make the connections as shown in the table below:

 | TERMINAL BLOCKS| HELPY COMPACT-Q

TERMINAL BLOCKS

| MAX.

DISTANCE

---|---|---|---
PASSIVE

SPEAKER UNIT

| A| ALT2| 6 m

(with shielded cable)

B| MIC2 or MIC3
–| –

CABLE WITH MICROPHONE| red wire| MIC2 or MIC3| cable length

(3 m)

white wire| –

CONNECTING THE EMERGENCY CALL BUTTONS

IF THE BUILT-IN PUSHBUTTON IS PRESENT

Note: the built-in pushbutton is normally open and cannot be modified.

The pushbuttons of pit, top and bottom of elevator car can only be connected to AL1 terminal block if they are voltage-free NO.
The pushbuttons of pit, top and bottom of elevator car can only be connected to AL2 terminal block if they are voltage-free.

Note: the reset input (AL2) must be configured as alarm input with the “Inputs setting” programming (codes 390 or 55).
Note: the AL2 input can be configured as NO or NC with the “Inputs normally open/closed” programming (code 41).

Connect, following the diagram shown below, the external pushbuttons.esse-
ti-Helpy-Compact-Q-With-Emergency-LEDS-fig5

IF THE BUILT-IN PUSHBUTTON IS NOT PRESENT

Connect, following one of the diagrams shown below, the pushbuttons.

Car pushbutton

It is possible to connect (inside the elevator car) voltage free contact pushbuttons or powered pushbuttons.

Voltage free contact pushbuttonsesse-ti-Helpy-Compact-Q-With-Emergency-
LEDS-fig6 Powered pushbuttons (12-24 Vdc) – 2 solutions esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-
fig7esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-
fig8

Other pushbuttons

The pushbuttons of pit, top and bottom of elevator car can only be connected to an AL1 terminal block if they are of the same type as the car pushbutton (voltage free or powered, normally open or normally closed).
The pushbuttons of pit, top and bottom of elevator car can only be connected to AL2 terminal block if they are voltage-free.

Note: the reset input (AL2) must be configured as alarm input with the “Inputs setting” programming (codes 390 or 55).

esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig9

CONNECTING THE FILTER INPUT

It is possible to use a voltage free contact (NO or NC).

Connect, following the diagram shown below, the filter contact.esse-ti-
Helpy-Compact-Q-With-Emergency-LEDS-fig10 Note: the IN1 input can be configured as NO or NC with the “Inputs normally open/closed” programming (code 41).

CONNECTING THE INDICATOR LIGHTS

Helpy Compact-Q comes with built-in indicator lights.
The GIVEN ALARM INDICATOR LIGHT (yellow) switches on after pressing the emergency button to indicate the beginning of the alarm procedure. The RECEIVED ALARM INDICATOR LIGHT (green) switches on when the alarm call is answered.
It is also possible to connect external indicator lights.

  • Connect, following one of the diagrams shown below, the external indicator lights to the Helpy Compact-Q.

Output 12 Vdc (factory setting)esse-ti-Helpy-Compact-Q-With-Emergency-
LEDS-fig11 Output 0 Vdcesse-ti-Helpy-Compact-Q
-With-Emergency-LEDS-fig12

OTHER CONNECTIONS

CONNECTING THE TELEPHONE LINE

PSTN line or universal gateway (2G/3G/4G)

  • Connect the ground terminal (indicated by ), to a ground socket in order to increase the PSTN line protection.
  • Connect the telephone line to LTI terminals.

CONNECTING THE LOCAL TELEPHONE

  • Connect the local telephone (for programming and managing the device) to TEL and – terminals (irrespective of the polarity).

CONNECTING THE RESET CONTACT

It is possible to use a voltage free contact (NO or NC).

  • Connect the reset contact to AL2 and – terminals.

WIRING DIAGRAMS

esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig13

TURNING ON / TURNING OFF

TURNING ON

  • Connect the external (10 Vdc – 30 Vdc) power supply to + and — terminals.
    Helpy Compact-Q lights up and the device status LED starts flashing.

TURNING OFF

  • Disconnect the external (10 Vdc – 30 Vdc) power supply from + and —terminals.
  • Keep the reset pushbutton pressed.
  • When all the LEDs light up, also keep the built-in alarm pushbutton pressed.
    All LEDs turn off.

MINIMUM OPERATIONS TO VERIFY PROPER INSTALLATION

  1. PROGRAMMING

    • Access to programming: lift the local telephone handset and dial *0#
      The programming activated message will be heard.

    • Program a telephone number for the emergency-call alarm: dial 210112 # .

    • Record the identification message of the specific elevator, which is meant to contain all necessary information concerning the elevator location: dial 7101 and, after the “Correct” message, pronounce the message and hang up.

    • To listen again to the previous message: lift the handset and dial 7201.

    • Make an external call to check the PSTN line or the universal gateway is properly working: dial 0 and digit the telephone number to make a test call.

  2. TESTING THE ALARM PROCEDURE

    • Press the emergency call button for more than 3 seconds (factory value).
      The alarm starts.
  3. ANSWERING THE ALARM
    Note: the activation mode of the communication with the trapped person can be configured with the “Two-way communication mode during an alarm” programming (code 78).

    • -1st mode: automatic two-way communication established after messages (factory default)

    • Answer by the called party.
      The two-way communication mode will be activated after the voice messages.

    • Speak with the trapped person.

    • -2nd mode: two-way communication established after input of “Communication activation” code

    • Answer by the called party.
      The voice messages will be heard.

    • Press 0 to speak with the trapped person.

    • -3nd mode: immediate and automatic two-way communication (no messages)

    • Answer by the called party.

    • Speak with the trapped person.

  4. RESETTING THE ALARM
    Note: the alarm reset mode can be configured with the “Alarm reset mode” programming (code 77).

    • -1st mode: reset by “End” code (factory default)

    • Press 9 to end the alarm.

    • -2nd mode: automatic reset

    • Hang up (or press 9 ) to end the alarm.

    • -3nd mode: automatic reset with local acknowledgement

    • Hang up to end the call.

    • Press the reset pushbutton or close the reset input to end the alarm.
      An end-of-alarm call will be generated.

    • Answer by the called party.

    • Press 9.
      Without local acknowledgement the alarm is automatically ended after 6 hours.
      Note: the reset input can be configured with the “Inputs setting” programming (codes 390 or 55).
      Note: in case it should not be possible to stop the alarm procedure remotely (i.e. the entered telephone number is incorrect) simply lift the handset of the local telephone and dial # (by factory default: 0# ) or press the reset pushbutton.

USING THE RESET BUTTON

Note: the reset operation does not alter the previously set parameters.

Use of the reset pushbutton (C in the picture at page 2):

  • Pressing shortly
    Allows to interrupt an alarm call.
    By pressing shortly you get the same result as lifting the handset of the local telephone and entering * #.

  • Pressing longer (10 seconds)
    Allows to reset the device.
    By pressing longer, the Helpy Compact-Q will be re-started with no need to disconnect the power supply.
    Note: it is also possible to reset the device through the code 995*0#.

PROGRAMMING

In the tables below:

  • INST indicates that the programming is allowed for the installer
  • OPER indicates that the programming is allowed by the maintenance technician
  • factory default values are highlighted in bold

Basic programming

esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig14 esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig15 esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig16

Advanced programming

esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig18 esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig19esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig20 esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig21 esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig22 esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig23 esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig24

Local programming via e-stant software

It is possible to program Helpy Compact-Q via computer by using the USB/serial proprietary cable and the dedicated e-stant software.
e-stant software also allows to:

  • update the firmware of the Helpy Compact-Q
  • customize the messages of the Helpy Compact-Q
  • set a micro SD card to use for programming, customizing the messages and updating the firmware of the Helpy Compact-Q.

e-stant can be downloaded at the following link: https://www.esse- ti.it/en/download/software-request 

Local programming via micro SD card

The micro SD card properly set allows to:

  • program the Helpy Compact-Q
  • update the firmware of the Helpy Compact-Q
  • customize the messages of Helpy Compact-Q.

To use of the micro SD card see the relating instructions.

Remote programming

It is possible to program the Helpy Compact-Q remotely:

  • via telephone (DTMF)
  • using EPT protocol-compliant software (DTMF)

USE

Local use

  • : lift the local telephone handset
  • : lift the local telephone handset and dial to access programming esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig28

Use remotely with Helpy Compact-Q at rest

  • Call Helpy Compact-Q and wait for a response.

  • Listen to the elevator identification message, if present.

  • Dial 11 to speak with all speaker units.
    or

  • Dial * # (factory default:  ) to access programming.

  • All of the programming and functions below can now be performed:esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig29

SIGNALS

Device status LED

Normal operation (no alarm) esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-
fig30Voice connection esse-ti-Helpy-Compact-Q
-With-Emergency-LEDS-fig31Battery disconnected or low battery (max. 1-hour operation in idle state) esse-ti-Helpy-Compact-Q
-With-Emergency-LEDS-fig32Absence of telephone lineesse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig34Button failureesse-ti-Helpy-Compact-Q-With-Emergency-LEDS-
fig35

Given alarm indicator light (yellow)

Alarmesse-ti-Helpy-Compact-Q-With-Emergency-LEDS-fig36

Received alarm indicator light (green)

Voice connectionesse-ti-Helpy-Compact-Q-With-Emergency-LEDS-
fig37

Missed test call notification (EN 81-28:2018)

The Given alarm indicator light and the Received alarm indicator light flash in opposition to indicate the failure of the automatic test call.
The flashing sequence ends after the next successful test call or emergency call.

Given alarm indicator light esse-ti-Helpy-Compact-Q-With-Emergency-LEDS-
fig38Received alarm indicator lightesse-ti-Helpy-
Compact-Q-With-Emergency-LEDS-fig39

NOTES

EMERGENCY LEDS
Emergency lights switch on in the event of a power failure. The connection of the built-in battery is required.

REPLACING BATTERY

ATTENTION
Only use replacement batteries supplied by Esse-ti.

EU DECLARATION OF CONFORMITY

Hereby, Esse-ti S.r.l. declares that the equipment type Helpy Compact-Q is in compliance with Directives 2014/33/EU – 2014/30/EU – 2001/95/EC.
The full text of the EU declaration of conformity is available from the following Internet address: https://www.esse-ti.it/en/dichiarazioni-di- conformita

Esse-ti S.r.l.
Via G. Capodaglio, 9
62019 Recanati (MC) – ITALY
Tel. +39 071 7506066
www.esse-ti.it
[email protected]

References

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