MONOGRAM ZKD90DPSNSS 27 Electric Convection Double Wall Oven Owner’s Manual

OWNER’S MANUAL
27″ Single Built-In ElectricWall Oven
27″ Double Built-In ElectricWall Oven
MONOGRAM.COM

MODEL INFORMATION

MODEL NUMBERS
ZKD90DSSN, ZKS90DSSN
ZKD90DPSN, ZKS90DPSN

WRITE DOWN THE MODEL AND SERIAL NUMBERS
You can find them on a label on the side trim or on the front of the (lower) oven behind the oven door.
Use these numbers in any correspondence or service calls concerning your appliance.

Please write these numbers here:
Model Number____
Serial Number_____

CONSUMER SUPPORT

MONOGRAM WEBSITE
Have a question or need assistance with your appliance? Try the Monogram website 24 hours a day, any day of the year! You can also shop for more great Monogram products and take advantage of all our on-line support services designed for your convenience.
In the US: monogram.com
REGISTER YOUR APPLIANCE
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre- printed registration card included in the packing material. In the US: monogram.com/register
SCHEDULE SERVICE
Expert Monogram repair service is only one step away from your door. Get on- line and schedule your service at your convenience any day of the year.
In the US: monogram.com
REMOTE CONNECTIVITY
For assistance with wireless network connectivity (for models with remote enable), visit our website at monogram.com/connect in the US only.
PARTS AND ACCESSORIES
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US: monogram.com/use-and-care/parts
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe  operation.
CONTACT US
If you are not satisfied with the service you receive from Monogram, contact us on our website with all the details including your phone number, or write to:
In the US: General Manager, Customer Relations | Monogram Appliances, Appliance Park | Louisville, KY 40225

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury or death.
WARNING
GENERAL SAFETY INSTRUCTIONS

• Use this appliance only for its intended purpose as described in this Owner’s Manual.
• Be sure your appliance is properly installed and grounded by a qualified installer in accordance with the provided installation instructions.
• Do not attempt to repair or replace any part of your oven unless it is specifically recommended in this All other servicing should be performed by a qualified technician.
• Before performing any service, disconnect the power supply at the household distribution panel by removing the fuse or switching off the circuit breaker.
• Do not leave children alone—children should not be left alone or unattended in an area where an appliance is in use. They should never be allowed to climb, sit or stand on any part of the appliance.
• CAUTION Do not store items of interest to children in cabinets above an oven – children climbing on the oven to reach items could be seriously injured.
• Use only dry pot holders—moist or damp pot holders on hot surfaces may result in bums from steam. Do not let pot holders touch hot heating elements. Do not use a towel or other bulky cloth in place of pot holders.
• Never use your appliance for warming or heating the MOM.
• Do not touch the heating elements or the interior surface of the oven. These surfaces may be hot enough to burn even though they are dark in color. During and after use, do not touch, or let clothing or other flammable materials contact any interior area of the oven; allow sufficient time for cooling first. Other surfaces of the appliance may become hot enough to cause burns. Potentially hot surfaces include the oven vent opening, surfaces near the opening and crevices around the oven door.
• Do not heat unopened food containers. Pressure could build up and the container could burst, causing an injury.
• Do not use any type of foil or liner to cover the oven bottom or anywhere in the oven, except as described in this manual. Oven liners can trap heat or melt, resulting in damage to the product and risk of shock, smoke or fire.
• Avoid scratching or impacting glass doors or control Doing so may lead to glass breakage. Do not cook on a product with broken glass. Shock, fire or cuts may occur.
• Cook meat and poultry thoroughly—meat to at least an internal temperature of 160°F and poultry to at least an internal temperature of 180°F. Cooking to these temperatures usually protects against foodborne illness.

WARNING
KEEP FLAMMABLE MATERIALS AWAY FROM THE OVEN
Failure to do so may result in fire or personal injury.

• Do not store or use flammable materials in or near an oven, including paper, plastic, pot holders, linens, wall coverings, curtains, drapes and gasoline or other flammable vapors and liquids.
• Remote Operation – This appliance is configurable to allow remote operation at any time. Do not store any flammable materials or temperature sensitive items inside of the appliance.
• Never wear loose-fitting or hanging garments while using the appliance. These garments may ignite if they contact hot surfaces, causing severe burns.
• Do not let cooking grease or other flammable materials accumulate in or near the oven. Grease in the oven or near the oven may ignite.

WARNING
IN THE EVENT OF A FIRE, TAKE THE FOLLOWING STEPS TO PREVENT INJURY AND FIRE SPREADING

• Do not use water on grease fires. Never pick up a flaming pan.
• If there is a fire in the oven during baking, smother the fire by closing the oven door and turning the oven off or by using a multi-purpose dry chemical or foam-type fire extinguisher.
• If there is a fire in the oven during self-clean, turn the oven off and wait for the fire to go out. Do not force the door open. Introduction of fresh air at self-clean temperatures may lead to a burst of flame from the oven.

WARNING
OVEN SAFETY INSTRUCTIONS

• Stand away from the oven when opening the oven door. Hot air or steam which escapes can cause burns to hands, face and/or eyes. mw Keep the oven vent unobstructed.
• Keep the oven free from grease buildup. Grease in the oven may ignite.
• Place oven racks in desired location while oven is cool. If rack must be moved while oven is hot, do not let pot holder contact hot heating element in oven.
• When using cooking or roasting bags in the oven, follow the manufacturer’s directions.
• Pulling out the standard racks to their stop-locks or the extension rack to its fully open position is a convenience in lifting heavy foods. It is also a precaution against burns from touching hot surfaces of the door or oven walls.
• Do not leave items such as paper, cooking utensils or food in the oven when not in use. Items stored in an oven can ignite.
• Never place cooking utensils, pizza or baking stones, or any type of foil or liner on the oven floor. These items can trap heat or melt, resulting in damage to the product and risk of shock, smoke or fire.

WARNING
SELF-CLEANING OVEN SAFETY INSTRUCTIONS
The self-cleaning feature operates the oven at temperatures high enough to burn away food soils in the oven. Follow these instructions for safe operation.

• Do not touch oven surfaces during self-clean Keep children away from the oven during self-cleaning. Failure to follow these instructions may cause burns.
• Before self-cleaning the oven, remove shiny silver colored oven racks (on some models), the probe, any aluminum foil, and any broiler pan, grid, and other Only porcelain coated oven racks may be left in the oven.
• Before operating the self-clean cycle, wipe grease and food soils from the oven. Excessive amount of grease may ignite, leading to smoke damage to your home.
• If the self-cleaning mode malfunctions, turn the oven off and disconnect the power supply. Have it serviced by a qualified technician.
• Do not clean the door gasket. The door gasket is essential for a good seal. Care should be taken not to rub, damage or move the gasket.
• Do not use a protective coating to line the oven and do not use commercial oven cleaner unless certified for use in a self-cleaning oven.

The remote enable equipment installed on this oven has been tested and found to comply with the limits for a Class These limits are designed to: (a) provide reasonable protection against harmful interference in a residential installation.  This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to  correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• a Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

(b) accept any interference received, including interference that may cause undesired operation of the device.
Note that any changes or modifications to the wireless communication device installed on this oven that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

PROPER DISPOSAL OF YOUR APPLIANCE
Dispose of or recycle your appliance in accordance with Federal and Local Regulations. Contact your local authorities for the environmentally safe disposal or recycling of your appliance.

How to Remove Protective Shipping Film and Packaging Tape
Carefully grasp a corner of the protective shipping film with your fingers and slowly peel it from the appliance surface.
Do not use any sharp items to remove the film. Remove all of the film before using the appliance for the first time.
To assure no damage is done to the finish of the product, the safest way to remove the adhesive from packaging tape on new appliances is an application of a household liquid dishwashing detergent. Apply with a soft cloth and allow to soak.
NOTE: The adhesive must be removed from all parts. It cannot be removed if it is baked on.
Consider recycling options for your appliance packaging material.

USING THE OVEN

SINGLE WALL OVEN
Control graphics are representative; your oven may have alternate graphic appearances.

Upper Oven and Lower Oven
When using a double oven you can set separate modes in each oven. The selected oven will appear above the cooking modes. NOTE: If using a single oven, there will not be an oven selection.
Bake
This option allows the user to access traditional the traditional bake mode.
Broil
See the Cooking Modes section for more information.
Convect (upper oven only on double oven models) to cook in a variety of modes. See the Cooking Modes section for more information.
More
Select this option to access the Proof, Warm, Self Clean, and Steam Clean options.
Oven Light
To turn on or off the oven cavity lights, press the cavity lights will be illuminated if using a double oven.
Settings
Press the to access the Settings. See the Settings section for more information.
Favorite
This option allows the user to save their favorite cycles for easy access in the future. After selecting a cooking mode and setting the temperature and any timers, press the to save it as a favorite for future use. After saving a cycle, press the on the main menu to quickly access the saved mode.
Kitchen Timer
This feature works as a countdown timer. Press the , select the amount of time for the timer to operate, and press Start. The oven will continue to operate once the timer countdown is complete. To turn off the timer, select the and press Clear.
Cook Time
This function counts down cooking time and turns off the oven when the cooking time is complete. Press the during a cycle, select Cook Time, then select the amount of cooking time, and press Start.
Delay Time
This feature delays the start time for an oven cycle. Use this feature to set a time when you want the oven to start. Select a cycle, then press the .and then select Delay Time. Select the time of day for the oven to turn on and press Start. A cook time can also be programmed if desired.
Wi-Fi & Remote Enable
Press GET CONNECTED to connect your oven to Wi-Fi.
This option allows you to download content to your oven and control it remotely. The oven must be connected to Wi-Fi before Remote Enable can be activated. For instructions on how to connect your oven, see the Wi-Fi Connect/Remote Enable section under Settings in this manual.

DOUBLE WALL OVEN
When using both cavities to cook, the control will allow you to switch back and forth between the upper and lower oven to review the cycle selection for each. When viewing the cooking mode screen you can access the alternate cavity by pressing on the banner at the top or bottom of the screen. 

SETTINGS
There are numerous settings that are accessed by pressing in the top right corner of the main screen.

WI-FI & REMOTE ENABLE
This appliance is configurable to allow remote operation at any time. Do not store any flammable materials or Connect feature, you will be able to control essential oven operations such as temperature settings, timers and cooking modes  using your smartphone or tablet.*
Select the then Wi-Fi & Remote Enable – follow the instructions on your oven display and phone app. It is necessary to turn on Wi-Fi before using Remote Enable on your oven.
Connecting your Wi-Fi Connect Enabled oven

1. Have your smart phone or tablet ready with the ability to access the internet and download apps.
2. You will need to know the password of your home Wi-Fi router. Have this password ready while you are setting up your GE Appliances oven.
3. On your smart phone or tablet, visit GEAppliances.com/connect to learn more about connected appliance features and to download the app to connect to your oven.
4. Follow the onscreen instructions in the app to connect your GE Appliances oven. When connected, your oven should show that it is connected to your home Wi-Fi network.
5. If there are issues connecting wirelessly to your oven, please call 800.220.6899 and ask for assistance regarding oven wireless connectivity.

To connect additional smart devices, repeat steps 3 and 4.
Remote Starting your Oven
To be able to start the oven remotely once connected to Wi-Fi, press Remote Enable on the main menu or access Wi-Fi & Remote Enable in the settings menu and turn Remote Enable on. The oven can now be started remotely using a connected device. The icon must be active to start the oven remotely. To disconnect your phone from Remote Enable, access the Wi-Fi & Remote Enable settings and turn Remote Enable off.
NOTE: Food that spoil sit for more than 1 hour before or after cooking. Room sure that the oven light is off because heat from the bulb will speed harmful bacteria growth.
Set Clock
This feature allows you to set the clock and specifies how the time of day will be displayed. Options are for a standard 12-hour clock with AM and PM selections or 24-hour military time display.
Lock Control
Select this option in order to lock the LCD from any undesired screen selections. To unlock the screen, press and press Unlock on the next screen.
Sabbath
Sabbath mode disables the oven lights (the oven light will not turn on when the door is opened), all sounds (the control will not beep when the screen is pressed), time functions. Sabbath mode can only be used with requirements. Please  reference the Sabbath Mode section for more information.
Sound
This setting screen allows you to change the volume, the end of cycle tone, and turn on or off the touch sound.
Display
This screen shows the options for brightness, clock off and energy saver. Clock off will remove the clock from the display when the screen is inactive, but it will be shown after pressing the screen.
Cooking
The oven is set to Fahrenheit, however, in this setting the cooking unit can be changed to Celsius.
Auto Recipe Conversion can be turned on in order to automatically reduce the programmed cooking Multi. Note that this will only reduce the cooking temperature, not the baking time.
When the 12 Hour Shut Off option is turned on, it will automatically shut off the oven after 12 hours of continuous use.
Adjust Temperature allows the oven temperature to be adjusted up to 35°F hotter or down to 35°F cooler. Use this feature if you believe your oven temperature is too hot or cold and wish to change it. For double ovens, the upper and  lower oven temperatures are adjusted separately. Do not use thermometers, such as those found in grocery stores, to check the temperature setting of your oven. These thermometers may vary 20–40 degrees.
System
This screen allows you to clear your saved user data and shows the current software version.
SABBATH (SAbbAtH)
Sabbath mode disables the oven lights (the oven light will not turn on when the door is opened), all sounds (the control will NOTE: If a power outage occurs during when the oven is in Sabbath Mode, the unit will return to Sabbath Mode  when power is restored.

Entering Sabbath Mode
Press the on the main screen to access the Settings menu and scroll down to Sabbath.
Start a Sabbath Bake
Use the keypad on the screen to enter the temperature temperature is set, press the to set the cook time for the cycle in hours and minutes. If using a double oven, you can then set the temperature and time desired for the other cavity by  selecting it to the left of the temperature display.
If a timer is not set, the oven will start a bake cycle during Sabbath mode and continue until Sabbath mode is turned off. Once you have programmed the temperature and time, press Start. The next screen will display the settings that Adjusting the Temperature During a Sabbath Bake
If the temperature needs to be adjusted after programming icons displayed on the Sabbath cycle screen and press Enter. This will allow you to adjust the temperature for the cycle. Note that the display will not show that the oven temperature has been changed.
Exit the Sabbath Mode
To exit Sabbath mode, either press the X in the upper right corner if in the programming screen, or press Exit Sabbath if in the cycle screen. There is also an option to turn off the cycle when on the cycle screen by pressing Turn Off, but  your oven will still remain in Sabbath mode until you exit the mode. NOTE: If a power outage occurs while the oven is in Sabbath Mode, the unit will return to Sabbath Mode when power is restored, however the oven will return to the off  state even if it was in the middle of a bake cycle when the power outage occurred.

Single and Double Oven Sabbath Cycle Screens

OVEN RACKS
Your oven has six rack positions. Recommended rack positions for various types of foods are provided in the Cooking Guide. Adjusting rack position is one way to impact cooking results. For example, if you would prefer darker tops on cakes, muffins, or cookies, try moving food one rack position higher. If you find foods are too brown on top try moving them down next time.

When baking with multiple pans and on multiple racks, ensure there is at least 1½” between pans to allow sufficient space for air to flow.
Oven Racks
Your oven may have extension racks and/or traditional flat racks.
To avoid possible burns, place the racks in the desired position before you turn the oven on.

Extension Racks
Extension racks have an install feature that locks into the rack supports (guides) on both sides. Once the install feature is locked into place, always pull the rack out, by its upper front rail, to its full extension stop position, when placing or  removing cookware. 

If extension racks are difficult to extend, lubricate the racks with the graphite lubricant provided with your oven.
Remove the rack from the oven, remove debris in the slide tracks with a paper towel, shake the graphite lubricant and place 4 small drops on the two bottom tracks of the left and right sides. Open and close the rack several times to distribute the lubricant.

To order additional graphite lubricant, see the Accessories and Consumer Support sections at the end of this manual.
To Remove An Extension Rack:

1. Make sure the rack is pushed all the way into the oven.
2. Grasp the rack by both its upper front rail and lower front rail and lift straight up to unlock the rack from the rack supports.
3. Firmly holding onto both the upper front rail and lower front rail, pull the rack forward. Grasp the rack on both sides if necessary. Then remove it from the oven.
   

To Replace An Extension Rack:

1. Place the rear portion of the rack onto the rack supports (guides) as shown in the picture.
2. Hold the upper front rail and lower front rail and push the rack all the way in until the install feature locks into the front rack support.
   If extension racks are difficult to replace or remove, wipe the oven rack supports with vegetable oil. Do not wipe oil on the rack slides.
   NOTE: Using other cooking oils will cause a discoloring or a rust like color residue on the racks and cavity sides. To  clean this residue, use a soap and water or a vinegar andwater solution. Rinse with clean water and dry with a soft cloth.
   

Traditional Flat Racks
The racks have stops so that when placed correctly on the supports they will stop before coming completely out and will not tilt. When placing and removing cookware, pull the rack out until it stops.
To Remove a Rack
Pull it toward you, tilt the front end up and pull it out.
To Replace a Rack
Tilt the front of the rack up, hook the rear locating posts under the rack supports, push the rack back (past the stoppers) and lower it into position. Push the rack all the way in.
Racks may become difficult to slide, especially after a self-clean. Put some vegetable oil on a soft cloth or paper towel and rub onto the left and right edges.
NOTE: Using other cooking oils will cause a discoloring or a rust like color residue on the racks and cavity sides. To clean this residue, use a soap and water or a vinegar and water solution. Rinse with clean water and dry with a soft cloth.

CAUTION Use caution when removing a rack from lowest position as door may be hot.

ALUMINUM FOIL AND OVEN LINERS
CAUTION Do not use any type of foil or oven liner to cover the oven bottom. These items can trap heat or melt, resulting in damage to the product and risk of shock, smoke or fire. Damage from improper use of these items is not  covered by the product warranty.
Foil may be used to catch spills by placing a sheet on a lower rack, several inches below the food. Do not use more foil than necessary and never entirely cover an oven rack with aluminum foil. Keep foil at least 1-1/2” from oven walls to prevent poor heat circulation.

COOKING MODES
Your new oven has a variety of cooking modes to help you get the best results. These modes are described below.
Refer to the Cooking Guide section for recommendations for specific foods. Remember, your new oven may perform differently than the oven it is replacing.

Baking and Roasting Modes
Select a mode for baking and roasting based on the type and quantity of food you are preparing. When preparing baked goods such as cakes, cookies, and pastries always preheat the oven first. Follow recipe recommendations for food placement. If no guidelines are provided, center food in the oven.
Bake
The bake mode is intended for single rack cooking. This mode uses heat primarily from the lower element but also from the upper element to cook food. To use this mode, press the Bake pad, enter a temperature, and then press Start.  Preheating is generally recommended when using this mode.
Convection Bake
The Convection Bake mode is intended for single rack cooking. This mode uses heat from the lower element and also the upper and rear elements, along with air movement from the convection fan to enhance evenness. Your oven is equipped with Auto Recipe Conversion, so it is not necessary to convert the temperature when using this mode.
To use this mode press Convection, then press Bake, enter a temperature, and then press Start. Preheating is generally recommended when using this mode.

COOKWARE
The material finish and size of cookware affect baking performance.
Dark, coated and dull pans absorb heat more readily than light, shiny pans. Pans that absorb heat more readily can result in a browner, crisper, and thicker crust. If using dark and coated cookware check food earlier than minimum cook  time. If undesirable results are obtained with this type of cookware consider reducing oven temperature by 25º F next time.

Shiny pans can produce more evenly cooked baked goods such as cakes and cookies.
Glass and ceramic pans heat slowly but retain heat well.
These types of pans work well for dishes such as pies and custards.
Air insulated pans heat slowly and can reduce bottom browning.
Keep cookware clean to promote even heating.

PROBE
Internal food temperature is frequently used as an indicator of doneness, especially for roasts and poultry. The Probe mode monitors the internal food temperature and turns the oven off when the internal food temperature reaches the programmed temperature.
WARNING Consuming undercooked food can result in foodborne illness. Use probe according to the following instructions to ensure all portions of the food reach minimum safe cooking temperatures.
Recommendations for minimum safe food temperatures can be found at foodsafety.gov or IsItDoneYet.gov.
Always check the temperature at multiple locations in the food with a food thermometer after cooking to ensure that all portions of the food have reached the minimum safe internal temperature for that food.

Proper Probe Placement
After preparing the meat and placing it on the cooking pan follow these instructions for proper probe placement.

• Insert the probe into the food, so that the tip of the probe will rest in the center of the thickest part of the food. For best performance the probe should be fully inserted into the food. If the probe is not located properly, it may not accurately measure the temperature of the coolest portion of the food. Some foods, particularly small items, are not well suited for cooking with the probe due to their shape or size.
• The probe should not touch bone, fat or gristle.
• For whole poultry insert the probe into the thickest part of the breast.
• For boneless roasts, insert the probe into the center of the roast.
• For bone-in ham or lamb, insert the probe into the center of the lowest large muscle or joint.
• For casseroles or dishes such as meatloaf, insert the probe into the center of the dish.
• For fish, insert the probe from just above the gill into the meatiest area, parallel to the backbone.

Probe Usage
To use the probe without preheating:

1. Insert the probe into the food (see Proper Probe Placement).
2. Place the food in the oven and connect the probe into the probe outlet in the oven. The probe outlet can be found in both the upper and lower oven.
3. Select the desired cooking mode and temperature. Before pressing start, press the Probe icon at the bottom right of the screen. The probe setting screen will be Enter the desired internal food temperature and press Start. The probe temperature can be set between 100°F and 200°F.

To use the probe with preheating:

1. Press the desired cook mode (Traditional Bake, Convection Bake, or Convection Roast) pad and enter the desired cooking temperature.
2. Insert the probe into the food (see Proper Probe Placement). Place the food in the oven and connect the probe into the probe outlet in the oven. The probe outlet can be found in both the upper and lower oven.
3. Once the oven is preheated, place the food in the oven and connect the probe to the probe outlet, making sure it is fully inserted. Use caution, the oven walls and probe outlet are hot.
4. The oven will detect that the probe has been inserted and the probe setting screen will be displayed. Enter the desired internal food temperature and press The probe temperature can be set between 100°F and 200°F.

Probe Care Guidelines
NOTE: some double oven models have a probe in the upper oven only.

• Use of probes other than the one provided with this product may result in damage to the probe.
• Use the handles of the probe and plug when inserting and removing them from the meat and outlet
• To avoid damaging your probe, do not use tongs to pull on the cable when removing it.
• To avoid breaking the probe, make sure food is completely defrosted before inserting the probe.
• To prevent possible burns, do not unplug the probe from the outlet until the oven has cooled.
• Never leave the probe inside the oven during a self or steam clean cycle.
• Do not store the probe in the oven.

COOKING GUIDE – Single Ovens and Upper Ovens

*When baking four cake layers at a time, use racks 2 and 5. Place the pans as shown so that one pan is not directly above another.
Cook food thoroughly to help protect against food borne illness.
Minimum safe food temperature recommendations for food safety can be found at www.IsItDoneYet.gov. Make sure to use a food thermometer to take food temperatures.

COOKING GUIDE – Lower Double Oven

FOOD TYPE| RECOMMENDED RECOMMENDED
MODE(S) RACK POSITION(S)| ADDITIONAL SUGGESTIONS
---|---|---
Baked Goods| 3|
Layer cakes, sheet cakes, bundt cakes, muffins, quick breads on a Single Rack| Bake| Use shiny cookware.
Layer cakes* on Multiple Racks| Bake| 3 and 5| Ensure adequate airflow
(see illustration below).
Chiffon cakes (angel food)| Bake| 1| Use shiny cookware.
Cookies, biscuits, scones on a Single Rack| Bake| 3| Use shiny cookware.
Cookies, biscuits, scones on Multiple Racks| Bake| 3 and 5| Ensure adequate airflow.
Beef & Pork
Hamburgers| Broil Hi| 5| Use the extension rack and use a broil pan; move food down for
more doneness/less searing. Watch food closely when broiling.
For best performance center food below the broil heating element.
Steaks & Chops| Broil Hi| 5| Use a broil pan; Move food down for more doneness/less searing.
Watch food closely when broiling. For best performance center
food below the broil heating element.
Roasts| Bake| 2 or 3| Use a low sided pan such as a broil pan.
Preheating is not necessary.
Poultry| | |
Whole chicken| Bake| 2 or 3| Use a low sided pan such as a broil pan.
Bone-in chicken breasts, legs, thighs| Broil Hi| 1| If breaded or coated in sauce avoid Broil Hi modes. Broil skin side
down first. Watch food closely when broiling. For best performance
when broiling, center food below the broil heating element.
Broil Lo
Bake| 3
Boneless chicken breasts| Broil Lo
Bake| 3| Move food down for more doneness/less searing and up for great-
er searing/browning when broiling. For best performance when
broiling, center food below the broil heating element.
Whole turkey| Bake| 1 or 2| Use a low sided pan such as a broil pan.
Turkey Breast| Bake| 2 or 3| Use a low sided pan such as a broil pan.
Fish| Broil Lo| 5 (1/2 thick or less)
4 (>1/2 inch)| Watch food closely when broiling. For best performance center
food below the broil heating element.
Casseroles| Bake| 3|
Frozen Convenience Foods| | |
Pizza, french fries, tator tots, chicken nuggets, appetizers on a Single Rack| Bake| 3| Use shiny cookware.

*When baking four cake layers at a time, use racks 3 and 5. Place the pans as shown so that one pan is not directly above another.
Cook food thoroughly to help protect against food borne illness.
Minimum safe food temperature recommendations for food safety can be found at www.IsItDoneYet.gov. Make sure to use a food thermometer to take food temperatures.

CARE AND CLEANING

CARE AND CLEANING
Be sure electrical power is off and all surfaces are cool before cleaning any part of the oven.

CONTROL PANEL
Its a good idea to wipe the control panel after each use. Clean with mild soap and water or vinegar and water, rinse with clean water and polish dry with a soft cloth.
Do not use abrasive cleansers, strong liquid cleansers, plastic scouring pads or oven cleaners on the control panel—they will damage the finish.

OVEN EXTERIOR
Do not use oven cleaners, abrasive cleansers, strong liquid cleansers, steel wool, plastic scouring pads, or cleaning powders on the exterior of the oven. Clean with a mild soap and water or vinegar and water solution. Rinse with clean water and dry with a soft cloth. When cleaning surfaces, make sure that they are at room temperature and not in direct sunlight.
If stain on the door vent trim is persistent, use a mild abrasive cleaner and a sponge-scrubber for best results.
Spillage of marinades, fruit juices, tomato sauces and basting liquids containing acids may cause discoloration and should be wiped up immediately. Let hot surfaces cool, then clean and rinse.

Stainless Steel Surfaces
Do not use a steel wool pad; it will scratch the surface.
To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface.
To inquire about purchasing cleaning products including stainless steel appliance cleaner or polish, see the Accessories and Consumer Support sections at the end of this manual.

OVEN INTERIOR
The interior of your new oven can be cleaned manually or by using the Steam Clean or Self Clean modes.
Spillage of marinades, fruit juices, tomato sauces and basting liquids containing adds may cause discoloration and should be wiped up immediately. Let hot surfaces cool, then clean and rinse.

Manual Cleaning
Do not use oven cleaners (unless certified for self-cleaning oven), abrasive cleaners, strong liquid cleansers, steel wool, scouring pads, or cleaning powders on the interior of the oven Clean with a mild soap and water or vinegar and water solution. Rinse with clean water and dry with a soft cloth. When cleaning surfaces make sure that they are at room temperature.

Steam Clean Mode
Steam clean is intended to clean small spills using water and a lower cleaning temperature than Self-Clean.
To use the Steam Clean feature, wipe grease and soils from the oven. Pour one cup of water into the bottom of the oven. Close the door. Select Steam Clean and press Start to the right of the screen. The oven door will lock. You cannot open the door during the 30 minute steam clean as this will decrease the steam clean performance. At the end of the steam clean cycle the door will unlock. Wipe out any excess water and any remaining soil. NOTE: Water in the bottom of the oven may be hot right after finishing the cycle.

Self Clean Mode
Read Self-Cleaning Oven Safety Instructions at the beginning of this manual before using Self Clean Mode. Self clean uses very high temperatures to clean the oven interior. The oven door will lock when using this feature. Before operating the self clean cycle, wipe up grease and soils from the oven. Remove all items from the oven other than enameled (dark color) racks. Shiny or silver racks, the meat probe, and any cookware or other items should all be removed from the oven before initiating a self clean cycle. Close the door. If using a double oven, select which oven you would like to clean. Select Self Clean. Choose a 3, 4, or 5 hour cycle, and select the illuminated Start pad to the right of the screen. For heavily soiled ovens. the maximum 5 hour clean time is recommended. If you wish to use the default time, press Start immediately after selecting Self Clean
The oven will show that the door has locked and display the amount of time remaining in the cycle. Press the illuminated Cancel pad to the right of the screen if you wish to stop the cycle. The oven will turn off automatically when the self clean cycle is complete. The door will stay locked until the oven has cooled down. After the oven has cooled down wipe any ash out of the oven.
We recommend venting your kitchen with an open window or using a ventilation fan or hood during the first self-clean cycle.
Soil on the front frame of the oven and outside the gasket on the door will need to be cleaned by hand. Clean these areas with hot water, soap-filled steel wool pads or cleaners such as Soft Scrub®. Rinse well with clean water and dry.
Do not clean the gasket. The fiberglass material of the oven door gasket cannot withstand abrasion. It is essential for the gasket to remain intact. If you notice it becoming worn or frayed, replace it.

Make sure the oven light bulb cover is in place and the oven light is off. When using the Self Clean Mode in a cycle at one time. Additionally, no other mode may be started in the alternate oven cavity while self clean is in progress.
IMPORTANT: The health of some birds is extremely sensitive to the fumes given off during the self-cleaning cycle of any range. Move birds to another well-ventilated room.
PROBE
The temperature probe may be cleaned with soap and water or a soap-filled scouring pad. Cool the temperature probe before cleaning. Scour stubborn spots with a soap-filled scouring pad, rinse and dry.
To order additional temperature probes, see the Accessories and Consumer Support sections at the end of this manual.
Do not immerse the temperature probe in water.
Do not store the temperature probe in the oven.
Do not leave the temperature probe inside the oven during a self or steam clean cycle.

OVEN RACKS
The racks that were provided with your oven (dark enameled racks, not shiny) may remain in the oven during the self-cleaning cycle without being damaged.
To manually clean racks, use warm, soapy water. Make sure not to wash the rack slides on an extension rack.
If racks become more difficult to remove from the oven, put some vegetable oil on a soft cloth or paper towel and rub onto the oven rack supports. Do not wipe the oil on an extension rack slide.
NOTE: Using other cooking oils will cause a discoloring or a rust like color residue on the racks and cavity sides. To clean this residue, use a soap and water or a vinegar and water solution. Rinse with clean water and dry with a soft cloth.

OVEN HANDLE REPLACEMENT
Some models have custom handles. Please follow the instructions with the handle for proper installation.

OVEN DOORS
Lift-Off Oven Door lifting the door.
Do not lift the door by the handle.

To remove the door:

1. Fully open the door.

2. Pull the hinge locks down toward the door frame, to the unlocked position.
   A tool, such as a small flat-blade screwdriver, may be required.
   

3. Firmly grasp both sides of the door at the top.

4. Close door to the door removal position. The door should be open approximately 3″ with no obstruction above the door.

5. Lift door up and out until both hinge arms are clear of the slots.

To replace the door:

1. Firmly grasp both sides of the door at the top.

2. Starting on the left side, with the door at the same angle as the removal position, seat the indentation of the hinge arm into the bottom edge of the hinge slot.
   The notch in the hinge arm must be fully seated into the bottom of the slot. Repeat for right side.

3. Fully open the door. If the door will not fully open, the indentation is not seated correctly in the bottom edge of the slot.

4. Push the hinge locks up against the front frame of the oven cavity, to the locked position.

5. Close the oven door.

OVEN LIGHT
WARNING
SHOCK OR BURN HAZARD: Before replacing oven light bulb, disconnect the electrical power to the oven at the main fuse or circuit breaker panel. Failure to do so may result in electric shock or burn.
CAUTION
BURN HAZARD: The glass cover and bulb should be removed when cool. Touching hot glass with bare hands or a damp cloth can cause burns.

1. Disconnect power at the main fuse or circuit breaker panel.
2. Remove oven racks.
3. Slide a flat blade screwdriver between the housing and the glass light cover.
4. Support the glass light cover with two fingers to prevent careful not to chip the oven coating.
5. Gently twist the screwdriver blade to loosen the glass light cover.
6. Remove the glass light cover.
7. Remove the bulb by firmly grasping and sliding the bulb straight out until the two prongs have cleared the ceramic holder.
8. Do not touch the glass of the new replacement bulb with your fingers. It will cause the bulb to fail when itlights. Grasp the replacement bulb with a clean towel or facial tissue with the prongs facing down. Align the two prongs in the  ceramic holder, pressing gently until the bulb is securely in the ceramic socket.
9. Slide the protective lens into the holder and push until the clips snap into the housing.
10. Reconnect power.

TROUBLESHOOTING TIPS

BEFORE YOU CALL FOR SERVICE
Save time and money! Review the charts on the following pages first and you may not need to call for service.

My new oven doesn’t cook like my old one. Is something wrong with the temperature settings?| Your new oven has a different cooking system from your old oven and therefore may cook differently than your old oven.| For the first few uses, follow your recipe times and temperatures carefully. If you still think your new oven is too hot or too cold, you can adjust the temperature yourself to meet your specific cooking preference. See the Special Features Section to adjust the oven
temperature. NOTE: This adjustment affects Traditional Bake, Convection Bake and Convection Bake Multi temperatures; it will not affect Convection Roast, Traditional Broil, Convection Broil or Clean.
Food does not bake properly| Oven controls improperly set.| See the Cooking Modes section.
Rack position is incorrect or rack is not level.| See the Cooking Modes section and Cooking Guide.
Incorrect cookware or cookware of improper size being used.| See the Cookware section.
Oven temperature needs adjustment.| See the Cooking option under the Settings section.
Ingredient substitution| Substituting ingredients can change the recipe outcome.
Food does not broil properly| Oven controls improperly set.| Make sure you select the appropriate broil mode. NOTE: Convection crisp is not for broiling foods.
Improper rack position being used.| See the Cooking Guide for rack location suggestions.
Food being cooked in a hot pan.| Make sure cookware is cool
Cookware not suited for broiling.| Use a pan specifically designed for broiling
Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended.| If using aluminum foil conform to pan slits.
In some areas the power (voltage) may be low.| Preheat the broil element for 10 minutes.
Oven temperature too hot or too cold| Oven temperature needs adjustment.| See the Cooking option under the Settings section.
Oven does not work or appears not to work| A fuse in your home may be blown or the circuit breaker tripped.| Replace the fuse or reset the circuit breaker.
Oven controls improperly set.| See the Using the Oven section.
Oven is in Sabbath Mode| Verify, that the oven is not in Sabbath Mode. See the Sabbath option under the Settings section.
“Crackling” or “popping” sound| This is the sound of the metal heating and cooling during both the cooking and cleaning functions.| This is normal.
Why is my range making a “clicking” noise when using my oven?| Your range has been designed to maintain a tighter control over your oven’s temperature. You may hear your oven’s heating elements “click” on and off more frequently than in older ovens
to achieve better results during baking, broiling, convection, and self-clean cycles.| This is normal.
Clock and timer do not work| A fuse in your home may be blown or the circuit breaker tripped.| Replace the fuse or reset the circuit breaker.
Oven light does not work| Light bulb is loose or defective.| Tighten or replace bulb.
Oven will not self-clean| The temperature is too high to set a self-dean operation.| Allow the oven to cool and reset the controls.
Oven controls improperly set.| See the Cleaning the Oven section.

TROUBLESHOOTING TIPS

on the pad to the right of the screen to stop the cycle. Open the windows to rid the room of smoke. Wait until the door unlocks. Wipe up the excess soil and reset the clean cycle.
Excessive smoking during broiling| Food too close to burner element.| Lower the rack position of the food.
Oven door will not open after a clean cycle| Oven too hot.| Allow the oven to cool below locking temperature.
Oven not clean after a clean cycle| Oven controls improperly set.| See the Cleaning the Oven section.
Oven was heavily soiled.| Clean up heavy spillovers before starting the dean cycle. Heavily soiled ovens may need to self-clean again or for a longer period of time.
“F— and a number or letter” are displayed on LCD screen| You have a function error code.| Press Dismiss on the LCD screen. Allow the oven to cool for one hour. Put the oven back into operation.
If the function code repeats.| Disconnect all power to the oven for at least 30 seconds and then reconnect power. If the function error code repeats, call for service
LCD Is not functioning properly| A fuse in your home may be blown or the circuit breaker tripped.| Replace the fuse or reset the circuit breaker.
Oven controls improperly set.| See the Cooking Modes or Settings section to ensure proper use. Ensure unit is updated to the most recent software update.
LCD screen is locked.| Unlock the screen by pressing the Unlock icon. If this does not correct the issue, cycle power at the circuit breaker and ensure unit is updated to the most recent software update.
LCD is faulty.| Cycle power at the circuit breaker and ensure unit is updated to the most recent software update. If issue persists, call service to assess the issue.
Power outage, clock resets| Power outage or surge| Reset the clock. If the oven was in use, you must reset it by pressing Cancel, setting the clock and resetting any cooking function.
“Burning” or “oily” odor emitting from the vent| This is normal in a new oven and will disappear in time.| To speed the process, set a self-dean cycle for a minimum of 3 hours. See the Cleaning the Oven section.
Strong odor| An odor from the insulation around the inside of the oven is normal for the first few times the oven is used.| This is temporary and will go away after several uses or a self-clean cycle.
Fan noise| A cooling fan may automatically turn on.| This is normal. The cooling fan will turn on to cool internal parts. It may run for up to 1-1/2 hours after the oven is turned off.
My oven door glass appears to be “tinted” or have a “rainbow” color. Is this defective?| No. The inner oven glass is coated with a heat barrier to reflect the heat back into the oven to prevent heat loss and keep the outer door cool while baking.| This is normal. Under certain light or angles, you may see this tint or rainbow color.
Sometimes the oven takes longer to preheat to the same temperature| Cookware or food in oven| The cookware or food in the oven will cause the oven to take longer to preheat. Remove items to reduce preheat time.
Number of racks in oven| Adding more racks to the oven will cause the oven to take longer to preheat. Remove some racks.
Different cooking modes| The different cooking modes use different preheat methods to heat the oven for the specific cooking mode
Some modes will take longer than others (i.e. convection bake multi).
Oven will not work remotely| Router issues, no wireless signal, etc.| For assistance with oven wireless network connectivity, please call 1-800-220-6899.
Oven is not connected.

ACCESSSORIES

Looking For Something More?
Monogram offers a variety of accessories to improve your cooking and maintenance experiences!
Refer to the Consumer Support page for phone numbers and website information.
The following products and more are available:
Accessories
XL Broiler Pan (17x 1 ¼ x 19 ¼)
Parts
Oven racks
Oven elements
Light bulbs

MONOGRAM LIMITED WARRANTY

Monogram.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care technician. To schedule service online, visit us at monogram.com/contact.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives the factory service technician the ability to quickly diagnose any issues with your appliance and helps Monogram improve its products by providing Monogram with information on your appliance. If you do not want your appliance data to be sent to Monogram, please advise your technician not to submit the data to Monogram at the time of service.

fails due to a defect in materials or workmanship. During this limited two- year warranty,  Monogram Appliances will also provide, free of charge, all labor and related service costs to replace the defective part.

What Monogram will not cover:

• Service trips to your home to teach you how to use the product.
• Improper installation, delivery or maintenance.
• Failure of the product if it is abused, misused, modified or used for other than the intended purpose or used commercially.
• Replacement of house fuses or resetting of circuit breakers.
• Damage to the product caused by accident, fire, floods or acts of God.
• Incidental or consequential damage caused by possible defects with this appliance.
• Damage caused after delivery.
• Product not accessible to provide required service.
• Service to repair or replace light bulbs, except for LED lamps.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to two years or the shortest period allowed by law.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home Monogram Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal  rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier company
Louisville KY,40225

Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.

49-2000382 Rev. 4
08-23 GEA
Printed in the United States

References

• FoodSafety.gov
• Connect Your Smart Appliances
• Monogram Appliances
• Monogram WiFi Connected Kitchen | Monogram Smart Kitchens
• 800-626-2000 - Email, Chat or Call" class="nturl" > Contact Monogram - 1-800-626-2000 - Email, Chat or Call
• monogram.com/register
• Official Monogram Appliance Parts & Accessories

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