Glow-worm 25kW Easicom 3 Regular Boiler Homeowner Instruction Manual

Glow-worm 25kW Easicom 3 Regular Boiler Homeowner

Product Information

The product is the EASICOM 3 25r, designed to provide energy for heating installations and hot water generation. It is suitable for use by children aged 8 years and above, as well as individuals with reduced physical, sensory, or mental capabilities.

Safety

Action-related warnings:

• Danger! Imminent danger to life or risk of severe personal injury.
• Danger! Risk of death from electric shock.
• Warning. Risk of minor personal injury.

These warnings are classified based on the severity of the possible danger.

Product Usage Instructions

Operation

1. Starting up the product:
   Follow the instructions provided to start up the EASICOM 3.

2. Basic display:
   Refer to the user manual for information on the basic display and its functions.

3. Selecting the operating mode:
   Choose the desired operating mode using the operator control elements.

4. Setting the hot water temperature:
   Adjust the hot water temperature according to your preference using the provided settings.

5. Setting the heating flow temperature:
   Set the desired heating flow temperature using the appropriate controls.

6. Product settings:
   Configure additional product settings as needed.

7. Switching the product to standby mode:
   When not in use, switch the product to standby mode using the designated option.

Troubleshooting
If any faults occur, follow these steps:

1. Identify and rectify faults by referring to the troubleshooting section.
2. Check the display for fault codes and refer to the corresponding information.

Care and Maintenance
Regular maintenance and care are essential for the proper functioning of the product:

1. Follow the maintenance instructions provided.
2. Take care of the product to ensure its longevity.
3. Regularly check the condensate drain pipework and tundish for any issues.

For further instructions and information, refer to the user manual.

Safety

Action-related warnings

Classification of action-re-lated warnings
The action-related warnings are classified in accordance with the severity of the pos-sible danger using the following warning signs and signal words:

Warning symbols and signal words

• Danger!
  Imminent danger to life or risk of severe personal injury

• Danger!
  Risk of death from electric shock

• Warning.
  Risk of minor personal injury

• Caution.
  Risk of material or environmental damage

Intended use
There is a risk of injury or death to the user or others, or of damage to the product and other property in the event of improper use or use for which it is not intended. The product is intended as a heat generator for closed heating installations and for hot water generation.

Intended use includes the following:

• observance of the operating instructions included for the product and any other system components
• compliance with all inspection and maintenance conditions listed in the instructions.

This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the product in a safe way and understand the hazards involved. Children must not play with the product. Cleaning and user maintenance work must not be carried out by children unless they are supervised. Any other use that is not specified in these instructions, or use beyond that specified in this document shall be considered improper use. Any direct commercial or industrial use is also deemed to be improper.

Caution.
Improper use of any kind is prohibited.

General safety information

Installation by skilled tradesmen only
The installation, inspection, maintenance and repair of the product, as well as the gas ratio settings, must only be carried out by a competent person.

The danger caused by improper operation
Improper operation may present a danger to you and others, and cause material damage.

• Carefully read the enclosed instructions and all other applicable documents, particularly the “Safety” section and the warnings.
• Only carry out the activities for which instructions are provided in these operating instructions.

Risk of death from escaping gas
What to do if you smell gas in the building:

• Avoid rooms that smell of gas.
• If possible, open doors and windows fully and ensure adequate ventilation.
• Do not use naked flames (e.g. lighters, matches).
• Do not smoke.
• Do not use any electrical switches, mains plugs, door-bells, telephones or other communication systems in the building.
• If it is safe to do so, close the emergency control valve or the main isolator.
• If possible, close the gas isol-ator cock on the product.
• Warn other occupants in the building by yelling or banging on doors or walls.
• Leave the building immedi-ately and ensure that others do not enter the building.
• Notify the gas supply com-pany or the Emergency Service Provider + 44 (0) 800 111999 by tele-phone once you are outside of the building.

Risk of death due to a blocked or leaking flue gas pipe
What to do if you smell flue gas in the property:

• Open all accessible doors and windows fully to provide ventilation.
• Switch off the product.
• Inform a competent person.

Risk of death from escaping flue gas
If you operate the product with an empty condensate siphon, flue gas may escape into the room air.

• In order to operate the product, ensure that the condensate siphon is always full.

Risk of death due to explosive and flammable materials

• Do not use or store explosive or flammable materials (e.g. petrol, paper, paint) in the installation room of the product.

Risk of death due to lack of safety devices
A lack of safety devices (e.g. expansion relief valve, expansion vessel) can lead to potentially fatal scalding and other injuries, e.g. due to explosions.

• Ask a competent person to explain how the safety devices work and where they are located.

Risk of death due to changes to the product or the product environment

• Never remove, bridge, or block the safety devices.
• Do not tamper with any of the safety devices.
• Do not damage or remove any seals on components.
• Do not make any changes:
• The product itself
• to the gas, air, water, and electricity supplies
• to the entire flue gas installation to the entire condensate drain system
• to the expansion relief valve
• to the drain lines
• to constructional conditions that may affect the operational reliability of the product

Risk of injury and material damage due to maintenance and repairs carried out incorrectly or not carried out at all

• Never attempt to carry out maintenance work or repairs on your product yourself.
• Faults and damage should be immediately rectified by a competent person.
• Adhere to the maintenance intervals specified.

Risk of corrosion damage due to unsuitable combustion and room air
Sprays, solvents, chlorinated cleaning agents, paint, adhesives, ammonia compounds, dust, or similar substances may lead to corrosion on the product and in the air/flue pipe.

• Ensure that the supply of combustion air is always free of fluorine, chlorine, sulfur, dust, etc.
• Ensure that no chemical substances are stored at the installation site.

Risk of material damage caused by frost

• Ensure that the heating installation always remains in operation during freezing conditions and that all rooms are sufficiently heated.
• If you cannot ensure the operation, have a competent person drain the heating installation.

Notes on the documentation

Observing other applicable documents

• You must observe all operating instructions enclosed with the system components.

Storing documents

• Keep this manual and all other applicable documents safe for future use.

Applicability of the instructions
These instructions apply only to:

Product article number

| Article number| Gas Council Number
---|---|---
EASICOM 3 25r – A (H-GB)| 0010020907| 41-019-50

Product Description

CE label

• The CE label shows that the products comply with the basic requirements of the applicable directives as stated on the identification plate.
• The declaration of conformity can be viewed at the manufacturer’s site.

Benchmark
Glow-worm is a licensed member of the Benchmark Scheme. Benchmark places responsibilities on both manufacturers and installers. The purpose is to ensure that customers are provided with the correct equipment for their needs, that it is installed, commissioned and serviced in accordance with the manu- facturer’s instructions by a competent person approved at the time by the Health and Safety Executive and that it meets the requirements of the appropriate Building Regulations.

The Benchmark Checklist can be used to demonstrate compliance with Building Regulations and should be provided to the customer for future reference. Installers are required to carry out installation, commissioning and servicing work in accordance with the Benchmark Code of Practice which is available from the Heating and Hotwater Industry Council who manage and promote the Scheme. Benchmark is managed and promoted by the Heating and Hotwater Industry Council.

For more information visit www.benchmark.org.uk.

Information on the identification plate

• The identification plate is mounted on the underside of the product in the factory.
• The identification plate keeps record of the country in which the product is to be installed.

production

For quality control purposes; 5th and 6th digits = week of production

For identification purposes; 7th to 16th digits = product article number

For quality control purposes; 17th to 20th digits = place of manufacture

EASICOM 25r| Product description
2H, G20 –

20 mbar

(2 kPa)

| Factory setting for type of gas and gas connection pressure
Cat.| Approved gas category
Condensing technology| Efficiency class of the boiler in accordance with EC Dir- ective 92/42/EEC
Type: Xx3(x)| Permissible flue gas connections
PMS| Maximum water pressure in heating mode
PMW| Maximum water pressure in hot water handling mode
V/Hz| Electric connection
W| Max. electrical power consumption
IP| Level of protection
| Heating mode
P n| Nominal heat output range in heating mode
P nc| Nominal heat output range

in heating mode (condensing technology)

P| Nominal heat output range in hot water handling mode
Q n| Nominal heating load range in heating mode
Q nw| Nominal heating load range in hot water handling mode
Tmax.| Max. flow temperature
NOx| NOx class for the product
---|---
Code (DSN)| Specific product code
Manual| Read the instructions.
GC no.| Gas council number

Design of the product

1. Magnetic brief operating instructions with type designation and serial number
2. Control elements

Overview of the operator control elements

1. Display
2. button
3. button
4. button
5. Fault clearance key

Description of the display

1. Operating information
2. Active operating mode, selecting and confirming the operating mode
3. Additional information

Description of button functions

–   Confirm the operating mode

–   Confirm setting

–   Increase the display contrast

or| –   Setting the hot water temperat- ure

–   Setting the heating flow tem- perature

–   Increase or decrease the selec- ted setting

–   Increase the display contrast

---|---
****| –   Activate the product: On/off (standby)

–   Reset the product

Adjustable values flash on the display. You must confirm any change to a value. Only then is the new setting saved. If you do not press any buttons for five seconds, the displays switches back to the basic display. If you do not press any buttons for one minute, the display contrast decreases.

Operating levels
The product has two operating levels.

• Operator operating level: This provides access to the most important information and setting options that do not require any particular prior knowledge.
• Operating level for competent persons only: This is protected by an access code.

Operation

Starting up the product

Opening the isolator devices

1. Ask the competent person who installed the product to explain to you where these isolator devices are located and how to handle them.
2. Open the gas isolator cock fully.
3. Check that the heating installation flow and return service valves are open, if such service valves are installed.

Switching on the product

1. Switch on the product via the main switch installed on-site.

Basic display

The operating mode is displayed on the basic display.

You can switch back to the basic display by:

• Not pressing any button for longer than 5 seconds.
  • As soon as there is a fault message, the basic display switches to the fault code.

Selecting the operating mode

Note
The unit is always activated with the preselected operating mode.

• Press repeatedly until the display shows the required operating mode.

Setting the hot water temperature

• Applicability: Domestic hot water cylinder
• Conditions: The temperature is controlled via the domestic hot water cylinder’s thermostat.
  • Set the hot water temperature on the controller.

Note
If you press the or button, the display shows the symbol.

Conditions:
The temperature is controlled via the domestic hot water cylinder’s temperature sensor.

• Set the hot water temperature on the controller.

Setting the heating flow temperature

Conditions:
Temperature controlled by the boiler, with heating mode activated

• Set the heating flow temperature on the boiler (→ Page 10).

Note
The competent person may have adjusted the maximum possible temperature.

Conditions:
Temperature controlled by the controller, with heating mode activated

• Set the maximum heating flow temperature on the boiler.
• Set the room temperature on the controller.
  • The actual heating flow temperature is set automatically by the controller.

Conditions: Outside temperature sensor connected to the boiler, with heating mode activated

• When you press the , or button.
• The display shows the heating flow temperature calculated by the boiler.
• The actual heating flow temperature is set automatically by the boiler.

Product settings

Note

• The sequence in which the available settings are shown depends on the operating mode selected.
• If the Domestic hot water + Heating operating mode is selected, the hot water temperature must be confirmed in order to set the flow temperature of the heating.

1. Press the or button to set the temperature.
2. Press the button to confirm.

Switching the product to standby mode

• Press the button for less than three seconds.
  • Once the requirement currently in use has finished, the display will show OFF and go out.
  • The product is now in standby mode.
  • The product’s frost protection function is activated.
  • The main power supply is not interrupted. The product continues to be supplied with power.

Troubleshooting

Detecting and rectifying faults

• If problems occur whilst operating the product, you can carry out certain selfchecks with the aid of the table in the appendix.
• If the product still does not function without problems after the checks have been carried out using the table, contact your competent person to rectify the problem.

Fault codes in the display
Fault codes have priority over all other displays. If several faults occur at the same time, the corresponding codes are displayed alternately for two seconds each.

• If your product displays a fault code (F.xx), contact a competent person.

Care and maintenance

Maintenance
An annual inspection of the product carried out by a competent person is a prerequisite for ensuring that the product is permanently ready and safe for operation, reliable, and has a long working life.

Caring for the product

Caution.
Risk of material damage caused by unsuitable cleaning agents.

• Do not use sprays, scouring agents, detergents, solvents or cleaning agents that contain chlorine.
• Clean the casing with a damp cloth and a little solvent-free soap.

Checking the condensate drain pipework and tundish
The condensate drain pipework and tundish must always be penetrable.

• Regularly check the condensate drain pipework and tundish for faults and, particularly, for blockages.
  You must not be able to see or feel any obstructions in the condensate drain pipework and tundish.

• If you notice a fault, have it rectified by a competent person.

Decommissioning

Temporarily decommissioning the product

• Temporarily decommission the product only if there is no risk of frost.
• Switch off the product via the main switch provided on-site.
  • The display goes out.
• When decommissioning the product for an extended period (e.g. holiday), also close the gas isolator cock.

Permanently decommissioning the product

• Have a competent person permanently decommission the product.

Recycling and disposal

• The competent person who installed your product is responsible for the disposal of the packaging.
  If the product is identified with this symbol:

• In this case, do not dispose of the product with the household waste.

• Instead, hand in the product to a collection centre for old electrical or electronic appliances.

• If the product contains batteries that are marked with this symbol, these batteries may contain substances that are hazardous to human health and the environment.

• In this case, dispose of the batteries at a collection point for batteries.

Guarantee and customer service

Guarantee
For information on the manufacturer’s guarantee, you can write to the contact address that is provided on the back page.

Customer service
For contact details for our customer service department, you can write to the address that is provided on the back page, or you can visit www.glow- worm.co.uk.

Appendix

A Adjustable values – overview

Adjustable values| Values| Unit| Increment, select| Default set- ting
---|---|---|---|---
Min.| Max.
Heating mode
Heating flow temperature| Current value| ℃| 1| 75
38| Preset in the system
DHW mode
Hot water temperature| Current value| ℃| 1| 60
35| 60

B Troubleshooting

isolator cocks.
start up:| and/or the gas isolator cock on the|
–   No hot water

–   Heating re- mains cold

| product is closed.|
The power supply in the building is dis- connected.| Check the fuse in the building. The product switches on automatically when the power is restored.
| The product is switched off.| Switch on the product.
| The heating flow temperature is set| Set the heating flow and hot water
| too low or to the Heating off position,| temperature.
| and/or the hot water temperature is set|
| too low.|
| There is air in the heating installation.| Have a competent person purge
| | the heating installation.
| After three unsuccessful ignition at-| Press the fault clearance key for
| tempts, the product switches to fault| one second. The product makes
| mode (fault message: F.28 ).| another attempt to ignite the
| | flame.
| | If you have been unable to elim-
| | inate the ignition fault after three
| | fault clearance attempts, consult a
| | competent person.
| There is a fault in the flue gas route.| Have a competent person rectify
| | the fault.
Heating does not start.| The external controller is not set correctly.| Set the external controller correctly (→ Controller operating instructions).

Publisher/manufacturer Glow-worm

• Nottingham Road ‒ Belper ‒ Derbyshire DE56 1JT
• Telephone 01773 824639 ‒ Technical helpline 0330 100 7679
• After sales service 0330 100 3142
• www.glow-worm.co.uk.

supplier

• © These instructions, or parts thereof, are protected by copyright and may be reproduced or distributed only with the manufacturer’s written consent.
• We reserve the right to make technical changes.

www.glow-worm.co.uk.

References

• Home — Benchmark
• Replacement Boiler | Find an Installer | Glow-worm

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