glow worm Migo Link App User Guide

Migo Link App

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Product Specifications:

• Product Name: MiGo Link App

• Version: 2.19

• Compatibility: Requires a Glow-worm boiler with a MiGo Link
  internet gateway and one of the following thermostats: MiSet, MiGo
  Select, or Climastat Select

• Minimum System Requirements: iOS 13.4 or Android 8

Product Usage Instructions:

Dashboard Features:

The MiGo Link app provides control over your heating system on
the go. Key features include:

• View heating status, indoor and outdoor climate
• Access all main functions in one place
• Additional room humidity display with MiGo Select control

Heating Mode:

To change the heating mode:

1. Select the top left option on the app screen
2. Choose from Time Control, Manual, or Heating Off modes

Manual Override:

For flexibility in changing settings:

• Temporarily override automated settings
• Manually adjust temperature
• Set a timer for the manual override

Away Function and Hot Water Boost:

Access energy information and quick actions like Hot Water and
Away Mode.

Weekly Planner:

Manage time periods for heating:

• Add and edit time periods for each day
• Copy settings across different days

Managing Homes and Users:

Add up to 5 homes and 9 users to control the heating system.
Admin can add or remove users.

Frequently Asked Questions (FAQ):

Where can I set my password and what are the password

requirements for the MiGo Link app?

A password for the MiGo Link app must have a minimum length of 8
characters, including at least one upper-case letter, one
lower-case letter, one numerical digit, and one special character.
Set the password during account creation.

What do I need to use the MiGo Link app?

You need a Glow-worm boiler with a MiGo Link internet gateway
and one of the compatible thermostats: MiSet, MiGo Select, or
Climastat Select.

Where can I download the MiGo Link app?

You can download the MiGo Link app from the Apple App Store or
Google Play Store. Make sure your device meets the minimum
requirements of iOS 13.4 or Android 8.

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MIGO LINK APP USER GUIDE
Version 2.19

Dashboard features
All in one place
The MiGo Link app allows you to control your heating on the go. With full visibility of your heating, you can easily adjust the temperature and more…
The dashboard lets you…
See your heating’s status at a glance Check the indoor and outdoor climate Access all main functions from one central place If you have a MiGo Select control, you will also
be able to see room humidity
A MiGo Link internet gateway must be installed with either a MiSet, MiGo Select or Climastat Select control for app compatibility. 2

Heating mode
Outside temperature
Desired temperature
Manual override: lower the
temperature
Settings

Select home Quick actions

Access to zones
Air humidity
(MiGo Select only)
Present if the heating is on
Current room temperature Manual override: raise the temperature
Energy information
3

How to change your heating mode
Select the heating mode
4

By selecting the top left option on the app screen, you can manually change the modes of your heating.
Time Control
Follows the time programmes saved in the weekly planner in the app.
Manual
Follows the temperatures set, turn it up when you want it on and down when you want it off.
Heating Off
Turns the heating off and will only turn on if the room falls below the set back temperature.
5

Manual override
Maximum flexibility
If you’ve set your heating mode to `Time Control’ but want to temporarily change the room temperature, simply use the + or ­ to override the system.
When your plans change, you can:
Temporarily override your automated settings
Quickly adjust the temperature manually
6

Use the + and ­ to adjust your desired temperature…

and set a timer for the manual override
7

Away function and hot water boost

Energy information

Quick Actions
8

Hot Water

Away Mode

Go to Energy Information

From here, you can see how your heating is performing
9

Weekly planner

Settings
10

Select Control

Go to the next page

Select Heating

Select Weekly Planner
11

Weekly planner (continued)
Now that you have selected `Weekly Planner’, you can add and edit time periods for your heating, and copy settings across different days.

Alter time programmes

Add multiple time periods for each day

Copy time periods across days

12

13

Managing homes and users
You can add and be added to up to 5 homes on the MiGo Link app. If you are the main account holder (admin), you may add up to 9 other users to control the heating system.
By selecting invite new user, you may share a code for others to join and control the home. Only the admin may add or remove other users.

Settings
14

Select Homes and users

Ruby Smith Alfie Smith

Select Home

Edit details
15

Frequently asked questions
Where can I set my password and what are the password requirements for the MiGo Link app?
A password for the MiGo Link app has a minimum length of 8 characters, and must contain at least 1 of each: an upper-case letter, lower-case letter, numerical digit and a special character. The password will be set as part of creating your MiGo Link account.
What do I need to use the MiGo Link app?
You will need a Glow-worm boiler with a MiGo Link internet gateway and one of the following thermostats: MiSet, MiGo Select or Climastat Select.
Where can I download the MiGo Link app?
You may download the MiGo Link app from the Apple App Store or Google Play Store. Minimum of iOS 13.4 or Android 8 is required.
16

How do I update the MiGo Link app?
Depending on your phone settings, your app may automatically update. If It doesn’t, you may update the app through the Apple App Store and Google Play Store.
How can I send feedback, ask questions, or report concerns from within the MiGo Link app? (e.g, security issues)
If you would like to submit any query, concern or feedback, please use the customer support’ function in the app. To access thecustomer support’ function, select the settings in the bottom left of the app screen and you will see `customer support’ toward the bottom of the screen.
Once your message has been raised, our app support team will reply and update you by email. Replies will be sent to the email address used to set up the MiGo Link account.
17

Get in touch
For expert advice on Glow-worm controls or any other products, speak to your local installer.
You can find installers in your area, as well as further information on Glow- worm, at glow-worm.co.uk or scan the QR code below.

Glow-worm
Nottingham Road Belper Derbyshire DE56 1JT
0345 602 2922

WHY CHOOSE A CLUB ENERGY INSTALLER?
Club Energy is Glow-worm’s installer loyalty scheme. By choosing a Club Energy installer, you’re choosing a Gas Safe registered, independent expert who can offer you exclusive extended guarantees and more.
GWLFTAPPGUIDE0924

References

• Homeowners | Glow-worm

Read User Manual Online (PDF format)

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