Avantree HAT6018 Sound Amplifier User Manual

June 13, 2024
Avantree

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Avantree HAT6018 Sound Amplifier

Product Information

The HAT6018 Sound Amplifier is a portable device designed to enhance the volume and clarity of sound. It comes with a charging case, a Type-C cable for charging, eartips of different sizes, and a user manual. The sound amplifier features a touch panel for control, a horn hole for sound output, and LED indicators for status notification. It also has a microphone port for capturing audio. The sound amplifier has several volume levels, ranging from mini volume (no amplifier effect) to max volume. It can be turned on by opening the charging case and taking out the sound amplifier. Once turned on, it takes 2 seconds for the amplifier effect to take place. To turn off the sound amplifier, press the touch panel on any sound amplifier for 6 seconds. The volume can be adjusted by tapping the touch panel or pressing the volume control buttons on the charging case. The sound amplifier has multiple modes, including Normal mode, Outdoor mode, TV mode, and Conversation mode. The mode can be changed by pressing the touch panel for 2 seconds. Long pressing the touch panel for 6 seconds will cycle through the available modes. The set mode has a memory function, so it will be remembered for future use. The sound amplifier has a battery indicator for each sound amplifier (left and right) and can be charged by placing it back into the charging case. The charging case has a USB Type-C charging port and an indicator to display the charging status.

Product Usage Instructions

  1. To turn on the sound amplifier, open the charging case and take out the device.
  2. After turning it on, wait for 2 seconds for the amplifier effect to take place.
  3. To turn off the sound amplifier, press the touch panel on any sound amplifier for 6 seconds.
  4. Adjust the volume by tapping the touch panel or pressing the volume control buttons on the charging case.
  5. Change the mode by pressing the touch panel for 2 seconds. Long press for 6 seconds to cycle through modes.
  6. To charge the sound amplifier, put it back into the charging case and close the case cover.
  7. The sound amplifier will default to the last used volume when taken out from the charging case.
  8. Assemble the appropriate size of eartips as shown in the picture provided.
  9. For any problems or support, contact Avantree at support@avantree.com.

Please note that the sound amplifier has a memory function for volume and mode settings, ensuring a personalized experience based on your environment and preferences

IN THE PACKAGE

KNOW YOUR SOUND AMPLIFIER

Sound AmplifierYATWIN-HAT6018-Sound-Amplifier-Hearing-Aids-
FIG-2 Charging CaseYATWIN-HAT6018-Sound-
Amplifier-Hearing-Aids-FIG-3

ASSEMBLE THE EARTIPS
Please choose the appropriate size of the eartips for you, and assemble the eartips as below picture.

HOW TO WEAR YOUR SOUND AMPLIFIER

  • Hold the sound amplifier with your index finger and thumb.
  • Gently insert the sound amplifier into the ear canal, and then rotate it forward or backward until the product is stable in the ear and will not fall.

PAIRING-FIRST USE

  • Open the charging box, the sound amplifier will automatically enter the bluetooth pairing mode.
  • Open your phone settings, turn on the Bluetooth, search for device HAT6018, and then click the circle icon to pair and connect.

Remarks: 1. It can be used directly in the sound amplification mode; 2. It can be used as a music player and call.Avantree-HAT6018-Sound-Amplifier-
FIG- \(6\)

TECHNICAL SPECIFICATIONS

Avantree-HAT6018-Sound-Amplifier-FIG-
10

Notice: The above parameter index testing is based on FONIX8000Hearing Aid Test System; Inspection standard: IEC 60118-7 2005, 2CC coupling cavity SB-1

HOW TO USE SOUND AMPLIFIER

Avantree-HAT6018-Sound-Amplifier-FIG- \(7\)

Remarks:

  1. Enter the call mode when the music is playing. When the call is over, the music is played automatically.
  2. The earphone enters the call mode in the sound amplifier mode. After the call, the earphone automatically returns to sound amplifier mode.

TROUBLESHOOTING GUIDE

Symptom Possible Causes Solutions
  Not Loud Enough Blocked tubing/earbud Clean or replace the ear wax guard

as needed.
Hearing change| Contact your hearing professional.
Too much dust| Clean both the microphone and receiver with a brush.
  Inconsistent Performance|   Restart required| Put the sound amplifier into the charging case, and close the top cover to turn it off. Then take out the sound amplifier.
Blocked tubing/ earbud| Clean or replace the ear wax guard as needed.
    Unclear, Distorted Performance|   Restart required| Put the sound amplifier into the charging case, and close the top cover to turn it off. Then take out the sound amplifier.
Blocked tubing/ earbud| Clean or replace the ear wax guard as needed.
Defective sound amplifier| Contact your hearing professional.
    Dead sound amplifier| Charge required| Put the sound amplifier into the charging case, close the top cover, and wait for charging.
Blocked earbud/tubing| Clean or replace the ear wax guard as needed.
Ear canal fulfilled with oil wax| Contact your hearing professional.
No LED indicator when sound amplifiers are inserted into the charging port| Low battery| Connect the TYPE-C cable to your charging case and plug it into the wall. The on-board battery LEDs will flash for a few seconds to indicate the connection to the power source.
A red indicator light and 8 white Color indicator flashes quickly|   Low battery|   Insert your type-c cord to charge the case
Sound amplifier whistling in the charging case|   Dead battery| Put the sound amplifier into the charging case, close the top cover, and insert your type-c cord to charge the case.
    If the sound amplifier whistles in the ear|     Sound Amplifier earplug and ear canal sealing or fit is not good| 1. Gently turn the sound amplifier, so that the sound amplifier eartips and ear canal sealing and fits better, so that you can deal with the whistle phenomenon.
2. The size of the eartips on the Sound Amplifier does not match your ear canal. Use earplugs of a different size to improve the whistle phenomenon.
    The Sound Amplifier has no sound| Mini volume|   Turn up the sound amplifier volume.
Blocked up the Eartips’ sound port or microphone port|     Clean the sound port or microphone port
    The voice is very weak and unclear| Low battery| Put the sound amplifier into the charging case to charge
The volume is too low| Click to adjust the volume level
Eartips lose| Re-wearing the sound amplifier
Sound amplifier failure self-checking table

FACTORY RESET MODE
Put both the left sound amplifier and the right sound amplifier into the charging case, open the top cover of the charging case, and press and hold the M button for 5 seconds, the white light of the charging case and the 8 white lights of the sound amplifier flash alternately for 3 seconds, and the sound amplifier enters reset mode.Avantree-HAT6018-Sound-Amplifier-FIG-
\(8\)

HELPFUL HINTS

  • Do not take apart your sound amplifier or insert the cleaning tools inside them. (When not in use, place your sound amplifier in the charger and store it.)
  • In a dry, safe place.
  • Away from direct sunlight or heat to avoid extreme temperatures.
  • Where you can easily find them.
  • Safely out of reach from children and pets. Synergy Charger Care
  • Keep your charger clean. Heat, moisture, and foreign materials can result in poor performance.
  • Do not use water, solvents, or cleaning fluids to clean the charging ports.
  • Keep the lid closed as much as possible to avoid dust and debris build-up.
  • Store your charger in a clean and dry location.
  • Fully charge sound amplifier batteries every night.

SOUND AMPLIFIER CARE
Keep your sound amplifier clean. Heat, moisture, and foreign substances can result in poor performance.

  • Use a cleaning brush or soft cloth to clean debris from around the user control and microphone; inspect the receiver, earbud, or ear tip and wax guard regularly.
  • Never use water, solvents, cleaning fluids, or oil to clean your sound amplifier.
  • Charging contacts should always be kept clean and dry. Your hearing professional can provide further information on additional maintenance procedures for your sound amplifier if needed.

SERVICE AND REPAIR

  1. If for any reason, your sound amplifier and charger do not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, but you may also cause further damage.
  2. If your sound amplifier and charger fail or perform poorly, check the guide on the next page for possible solutions. If problems continue, contact your hearing professional for advice and assistance. Most of the problems can be found in your hearing professional’s office or clinic.

IMPORTANT SAFETY INSTRUCTIONS

CONTRAINDICATION
The device is unsuitable in the following situations:

  • Usage is prohibited for patients with chronic suppurative otitis media and congenital ear atresia.
  • This sound amplifier can only compensate patients with hearing impairment and does not have hearing therapeutic value.
  1. Congenital atresia of the external ear or deformity of external auditory meatus, a large number of foreign bodies in the external acoustic meatus;
  2. Deafness is unstable, and the degree of hearing loss often fluctuates;
  3. Complaint with headache, dizziness, earache, tinnitus, and other symptoms that are not suitable for adaptation;
  4. Sudden deafness in the past three months; progressive rapid deafness; apparent unilateral deafness or other acute ear diseases;
  5. Effusion in the middle ear and frequent purulence;
  6. Central deafness; non-organic deafness;
  7. Patients with acute otitis externa and tympanitis;
  8. Patients with acute and chronic suppurative otitis media (in the period of purulent infection);
  9. Patients who are allergic to the material of this product.

WARNINGS

  • Keep small swallow-able accessories out of children’s reach.
  • Dropping, immersing in liquid, and accessing strong electromagnetic fields or overheating will damage the sound amplifier. If a sound amplifier or accessories remain in the ear, please go to see a doctor as soon as possible, do not take it out by yourself.
  • Warning not to use in explosive or oxygen-enriched atmospheres; it may damage the device.
  • Warning that only the intended person can use it; using a sound amplifier designed for someone else may result in hearing damage.
  • Statement about the special needs of particular patient groups.
  • Warning about common conditions that could damage the device.
  • Warning that results from the risk management file permissible environmental conditions of transport and storage.
  • Each warning/safety contains: the nature of the Hazard; likely consequences; precautions

NOTICE

  • Please Do not use it at high volume for a long time. Otherwise, it will injure your ear. If you feel uncomfortable, please stop using it.
  • Please check the product every time before using it, and avoid wearing the earplug with foreign objects in the ear canal. It will affect the sound amplifier.
  • Avoid shocking and dropping the product. Do not keep or use it in high-humidity environments (such as the sauna room).
  • Do not throw the scrapped battery as standard rubbish.
  • Do not use the product in a potentially explosive or dangerous environment.
  • Do not share your sound amplifier with others. Your sound amplifier setting is personal and individual, sharing with someone else will result in others’ hearing damage.
  • Be careful with any unusual skin reactions. In some instances, wearing a sound amplifier can cause an allergic reaction leading to itchiness or rashes. If you notice any uncommon skin condition, stop wearing the sound amplifier, and check with a medical specialist.
  • Do not place the sound amplifier near the magnetic objects.
  • Be sure to take off the sound amplifier when getting a diagnosis or treatment.
  • Never pry the inside of the sound amplifier with a needle or similar object; otherwise, it will damage the device.
  • Do not put the sound amplifier near heating appliances or in direct sunlight, and you should also avoid high moisture areas such as bathrooms or near a humidifier.
  • In a closed car in summer, the temperature can rise to very high levels. Do not leave your sound amplifier in a high-temperature car.
  • Do not use the sound amplifier close to a cell phone, otherwise, it may increase the noise and affect the sound quality.
  • Please contact the MANUFACTURER:
    • Any questions about setting up, using, or maintaining the sound amplifier;
    • To report unexpected operations or events.

MATTERS NEEDING ATTENTION, WARNINGS, AND TIPS

  1. Do not immerse the sound amplifier in any liquid. Remove the sound amplifier before swimming and shampooing. After swimming or washing, wait for the ear canal to dry before wearing the sound amplifier.
  2. Please use the function and volume control switch correctly, open and close as lightly as possible to avoid excessive force.
  3. Applicable objects: Suitable for people with air-conducting hearing loss of about 30-50 dB.
  4. Please use a sound amplifier with sound amplifier charging cases.
  5. When you do not use a sound amplifier, please charge the product regularly to avoid battery damage; the recommended charging time interval of the sound amplifier is ≤28 days;

INTENDED USE

  1. Medical purpose
    • The sound amplifier intends to compensate for impaired hearing.
  2. Intended patients and environment
    • The sound amplifier is used for indoor and outdoor environments, and patients under 18 years old must require a doctor’s approval.
  3. Side effects
    • For patients with sensitive skin, the silicone material may irritate your ear canals.
    • First use may cause slight pain to the ear canal due to maladjustment.

MAINTENANCE AND CLEAN

Daily maintenance
It is important to keep your instrument clean and dry. Daily, clean the hearing instruments using a soft cloth or tissue. To avoid damage due to humidity or excessive perspiration, please use a drying kit.

Care and maintenance

  • Please put it in where children cannot reach it, dry and not exposed to the sun.
  • Do not place sound amplifiers near high-temperature heating areas such as stoves.
  • Do not leave the sound amplifier in a humid place for a long time.
  • Do not scratch the microphone with sharp objects to avoid damage to the microphone.
  • Do not disassemble or attempt any repairs by yourself.

Cleaning

  1. Cleaning the earplug: Remove ear wax plugged into the earpiece by using a stick and brush.
  2. Cleaning hook:  Using a soft cloth or tissue, wipe off any moisture, sweat, or debris from the surface of the device.

Note:  Do not use alcohol or other cleaning solvents to clean the hook as this could damage the protective covering.

MAINTENANCE, STORAGE AND DISPOSAL

Maintenance

  1. We do not authorize any institution or individual to maintain and repair the product. If you suspect that the products have any issues, please contact the manufacturer or distributor to handle them.
  2. The user must not attempt any repairs to the device or any of its accessories. Please contact the retailer for repair.
  3. Opening of the equipment by unauthorized agencies is not allowed and will terminate any warranty claim. warning: No modification of this equipment is permitted!

Storage

  1. If you Do not use it, then put the sound amplifier into the charging case.
  2. Do not put the device under the sunshine, high temperatures, and moist environment, or someplace, that may come in touch with fire or is vulnerable to vibration.
  3. Keep the device storage in following environmental ranges:-20~55℃, ≤95%RH, 700-1060hPa

Disposal
Please dispose of the device under the directive 2002/96/EC – WEEE (Waste Electrical and Electronic Equipment) and Don’t dispose of domestic waste. If you have any queries, please refer to the local authorities responsible for waste disposal.

IMPORTANT NOTICE FOR PROSPECTIVE SOUND AMPLIFIER USERS
Good health practice requires that a person with hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a sound amplifier. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhinolaryngologists. The purpose of the medical evaluation is to ensure that all medically treatable conditions that may affect hearing are identified and treated before the sound amplifier is purchased.

Warning to sound amplifier dispensers
A sound amplifier dispenser should advise a prospective sound amplifier user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a sound amplifier if the sound amplifier dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions:

  • Visible congenital or traumatic deformity of the ear.
  • History of active drainage from the ear within the previous 90 days.
  • History of sudden or rapidly progressive hearing loss within the previous 90 days.
  • Acute or chronic dizziness.
  • Unilateral hearing loss of sudden or recent onset within the previous 90 days.
  • Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz.
  • Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
  • Pain or discomfort in the ear.

Special care should be exercised in selecting and fitting a sound amplifier whose maximum sound pressure level exceeds 132 decibels because there may be a risk of impairing the remaining hearing of the sound amplifier user. (This provision is required only for those sound amplifiers with a maximum sound pressure capability greater than 132 decibels (dB).)

FCC WARNING

RF exposure statement
This equipment complies with the FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC Warning
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

NOTE 2:  Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

WARM TIPS

Due to the different actual situations, each customer’s experience of using the product is different. If you have any questions in the use process, please contact our professional customer service staff by our aftersales email (aftersalesmailbox@163.com) or by the platform where you purchased this product as soon as possible. Please believe that our customer service staff will offer you satisfactory assistance.

NORMALIZED SYMBOLS

Avantree-HAT6018-Sound-Amplifier-FIG- \(9\)

MANUFACTURER :
JIANGXI YIANG MEDICAL TECHNOLOGY CO., LTD

Aftersales mailbox : support@avantree.com

If you encounter any problems during using it, please remember to contact us the first time, please believe that we will give you a satisfactory solution.

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