HEINNER HDWFS4552DSE++ FREESTANDING DISHWASHER User Manual

HEINNER HDWFS4552DSE++ FREESTANDING DISHWASHER

Product Information

• Product Name: Dishwasher HEINNERHDW-FS4552WE++/HDW-FS4552DSE++
• Manufacturer: Heinner
• Website: www.heinner.ro

Introduction:
Thank you for purchasing the HEINNER Dishwasher. This instruction manual is provided to guide you through the installation, usage, and maintenance of the appliance. It is important to read this manual carefully before using the dishwasher to ensure safe and correct operation.

Package Contents:

• Dishwasher
• User manual
• Warranty card

Safety Instructions:
It is crucial to follow the safety instructions below to ensure your safety and the proper functioning of the dishwasher:

1. Read the instruction manual carefully before installation and usage.
2. Keep the instruction manual for future reference.

Please visit the manufacturer’s website for further information and support: www.heinner.com

Product Usage Instructions

Follow these steps to correctly use the HEINNER Dishwasher:

1. Check that all necessary components and accessories are included in the package.
2. Refer to the installation section of the user manual for proper installation instructions.
3. Ensure that the dishwasher is connected to a suitable power source and water supply.
4. Load the dishwasher with the dishes and utensils to be cleaned. Follow the loading instructions in the user manual for optimal results.
5. Add the appropriate amount of detergent and select the desired wash cycle using the control panel.
6. Close the dishwasher door securely.
7. Start the dishwasher by pressing the appropriate button or following the instructions provided in the user manual.
8. Monitor the progress of the wash cycle and make any necessary adjustments or interventions as described in the user manual.
9. Once the wash cycle is complete, open the dishwasher door carefully and remove the cleaned dishes.
10. Clean and maintain the dishwasher regularly as instructed in the user manual for optimal performance.

Please refer to the user manual for detailed instructions on specific features, maintenance, troubleshooting, and safety precautions.

• Dishwasher
• Number of place settings: 10
• Number of programs: 5
• Energy class: E

Thank you for purchasing this product!

INTRODUCTION

• Before using the appliance, please read carefully this instruction manual and keep it for future reference.
• This instruction manual is designed to provide you with all required instructions related to the installation, use and maintenance of the appliance.
• In order to operate the unit correctly and safety, please read this instruction manual carefully before installation and usage.

CONTENT OF YOUR PACKAGE

• Dishwasher
• User manual
• Warranty card

SAFETY INSTRUCTIONS

General Safety Warnings

• Read these instructions carefully before using your appliance and keep this manual for future reference. Please check the packaging of your machine before installation and the outer surface of the machine once the packaging has been removed. Do not operate the machine if it appears damaged or if the packaging has been opened.
• Packaging materials protect your machine from any damage that might occur during transportation. The packaging materials are environmentally friendly as they are recyclable. Use of recycled material reduces raw material consumption and decreases waste production.
• This appliance can be used by children aged from 8 years and above, and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand hazards involved. Children should not be allowed to play with the appliance.
• Remove packaging and keep it out of reach of children.
• Keep children away from detergents and rinse aids.
• There may be some residue left in the machine after washing. Keep children away from the machine when it is open.

Installation Warnings

• Choose a suitable and safe place to install your machine.
• Only original spare parts should be used with the machine.
• Unplug the machine before installation.
• Your machine must only be installed by a service agent or a similar qualified person.
• Check that the indoor electrical fuse system is connected in line with safety regulations.
• All electrical connections must match the values on the plate.
• Ensure the machine does not stand on the electrical supply cable.
• Never use an extension cord or a multiple socket connection.
• The plug should be accessible after the machine is installed
• After installation, run your machine unloaded for the first time.
• The machine must not be plugged in during positioning.
• If the electrical cable is damaged, it should only be replaced by a qualified electrician.
• The machine must not be plugged in during positioning.
• Always use the coated plug supplied with your machine.
• Connect the hose directly to the water inlet tap. The pressure supplied by the tap should be a minimum of 0.03 MPa and a maximum of 1 MPa. If the pressure exceeds 1 MPa, a pressure relief valve must be fitted between the connection.

During Usage

• This machine is for domestic use only; do not use it for other purposes.
• Do not stand, sit or place loads on the open door of the dishwasher.
• Only use detergents and rinse aids produced specifically for dishwashers. Our company is not responsible for any damage that may occur due to misuse.
• Do not drink water from the machine.
• Due to the danger of explosion, do not place any chemical dissolving agents into the machine’s washing section.
• Check the heat-resistance of plastic items before washing them in the machine.
• Only put items in the machine which are suitable for dishwashing, and take care not to overfill the baskets.
• Do not open the door while the machine is in opera tion, hot water may spill out. Safety devices ensure the machine stops if the door is opened.
• The machine door should not be left open. It may cause accidents.
• Place knives and other sharp objects in the cutlery basket in a blade-down position.
• For the models with the automatic door-opening system – when the EnergySave option is active, the door will open at the end of a program. To prevent damage to your dishwasher, do not attempt to close the door for one minute after it has opened. For effective drying, keep the door open for 30 minutes after a programme has ended. Do not stand in front of the door after the auto-open signal sounds. THIS MODEL DOESN’T HAVE AUTOMATIC DOOR-OPENING SYSTEM.
• In the case of a malfunction, repair should only be performed by an authorised service company, otherwise the warranty will be void.
• Before repair work, the machine should be disconnected from the mains. Do not pull the cable to unplug the machine. Switch off the water tap.
• Operation at a low voltage will cause a decline in performance levels.
• For safety, disconnect the plug once a program has finished.
• To avoid an electric shock, do not unplug the machine with wet hands.
• Pull the plug to disconnect the machine from the mains, never pull on the cord.

RECYCLING

• Some machine components and packaging consist of recyclable materials.
• Plastics are marked with the international abbreviations: (>PE<, >PP<, etc.)
• The cardboard parts consist of recycled paper. They can be put into waste paper containers for recycling.
• Material unsuitable for domestic waste must be disposed of at recycling centres.
• Contact a relevant recycling centre to obtain information about disposal of different materials.

PACKAGING AND THE ENVIRONMENT
Packaging materials protect your machine from damage that may occur during transportation. The packaging materials are environmentally friendly as they are recyclable. The use of recycled material reduces raw material consumption and therefore decreases waste production.

PRODUCT DESCRIPTION

1. Worktop
2. Upper basket with racks
3. Upper spray arm
4. Lower basket
5. Lower spray arm
6. Filters
7. Rating plate
8. Control panel
9. Detergent and rinse-aid dispenser
10. Cutlery basket
11. Salt dispenser
12. Upper basket track latch
13. Mini Active Drying Unit: This system provides better drying performance for your dishes.

Technical specifications

Dimensions (mm)

• Height
• Width
• Depth

|

• 850 (mm)
• 450 (mm)
• 598 (mm)

Net weight| 32 kg
Operating voltage / frequency| 220-240V 50 Hz
Total current (A)| 10(A)
Total power (W)| 1900(W)
Water supply pressure|

• Maximum: 1 (Mpa)
• Minimum: 0.03 (Mpa)

INSTALLATION

Machine positioning

• When positioning the machine, place it in an area where dishes can be easily loaded and unloaded. Do not put the machine in an area where the ambient temperature falls below 0°C.
• Read all warnings located on the packaging before removing the packaging and positioning the machine.

Place the machine close to a water tap and drain. Take into consideration that the connections will not be altered once the machine is in position.

• Do not hold the machine by its door or panel.
• Leave an adequate distance around the machine to allow ease of movement when cleaning.
• Ensure the water inlet and outlet hoses are not squeezed or trapped and that the machine does not stand on the electrical cable while positioning.
• Adjust the feet so the machine is level and balanced. The machine should be placed on flat ground otherwise it will be unstable and the door of the machine will not close properly.

Water connection

• We recommend fitting a filter to your water inlet supply in order to prevent damage to your machine due to contamination (sand, rust, etc.) from indoor plumbing. This will also help prevent yellowing and deposit formation after washing.
• If models are marked with 25°, the water temperature may be max. 25 °C (cold water).
• For all other models: Cold water preferred; hot water max. temperature 60 °C.

Water inlet hose

• WARNING: Use the new water inlet hose supplied with your machine, do not use an old machine’s hose.
• WARNING: Run water through the new hose before connecting.
• WARNING: Connect the hose directly to the water inlet tap. The pressure supplied by the tap should be a minimum of 0.03 MPa and a maximum of 1 MPa. If the pressure exceeds 1 MPa, a pressure relief valve must be fitted between the connection.
• WARNING: After the connections are made, turn the tap on fully and check for water leaks. Always turn off the water inlet tap after a wash program has finished.

An Aquastop water spout is available. Do not damage it or allow it to become kinked or twisted.

Drain hose

Connect the water drain hose directly to water drain hole or to the sink outlet spigot. This connection should be minimum 50 cm and maximum 110 cm from flor plane.
IMPORTANT : Items will not wash properly if a drain hose longer than 4 m is used.

Electrical connection
WARNING: Your machine is set to operate at 220-240 V. If the mains voltage supply to your machine is 110 V, connect a transformer of 110/220 V and 3000 W between the electrical connection.

• The earthed plug of the machine must be connected to an earthed outlet supplied by suitable voltage and current.
• In the absence of earthing installation, an authorised electrician should carry out an earthing installation. In the case of use without earthing installed, we will not be responsible for any loss of use that may occur.
• The indoor fuse current value should be 10-16 A.
• Connect the product to a grounded outlet protected by a fuse.

Fitting the machine undercounter

• If you wish to fit your machine undercounter, there must be sufficient space to do so and the wiring-plumbing must be suitable to do so (1). If the space under the countertop is suitable for fitting your machine, remove the worktop as shown in the illustration (2).
• WARNING: The countertop, of which the machine will be placed under, must be stable in order to prevent imbalance.
• The top panel of the dishwasher must be removed to fit the machine under the countertop.
• To remove the top panel, remove the screws that hold it on, located at the rear of the machine. Then, push the panel 1 cm from the front towards the rear and lift it. Adjust the machine feet according to the slope of the floor (3).
• Fit your machine by pushing it under the counter taking care not to crush or bend the hoses (4).
• WARNING: After removing the top panel of your dishwasher, the machine should be placed in a space of the dimensions shown in the figure below.

| A| B
---|---|---
All Products| B1| B2
Product’s Height (±2 mm)| 820 mm| 825 mm| 835 mm

• A: If there is no felt on the top of the product; you should take into account this product’s height.
• B1 : If there is felt on the top of the product with 2nd basket; you should take into account this product’s height.
• B2: If there is felt on the top of the product with 3rd basket; you should take into account this product’s height.

BEFORE USING THE APPLIANCE

Preparing your Dishwasher for first use

• Check whether the electricity and supply water specifications match the values indicated in the installation instructions for the machine.
• Remove all packaging materials inside the machine.
• Set the water softener level.
• Fill the rinse aid compartment.

The importance of water decalcification

• For a good washing function, the dishwasher needs soft, i.e. less calcareous water. Otherwise, white lime residues will remain on the dishes and the interior equipment. This will negatively affect your machine’s washing, drying and shining performance. When water flows through the softener system, the ions forming the hardness are removed from the water and the water reaches the softness required to obtain the best washing result. Depending on the level of hardness of the inflowing water, these ions that harden the water accumulate rapidly inside the softener system. Therefore, the softener system has to be refreshed so that it operates with the same performance also during the next wash. For this purpose, dishwasher salt is used.
• Machine can only be used by special dishwasher salt to soften the water. Do not use any small grained or powdered type
  of salts which can easily soluble. Using any other type of salt can damage your machine.

Fill the salt
To add softener salt, open the salt compartment cap by turning it counter clockwise. (1) (2) At first use, fill the compartment with 1 kg salt and water (3) until it is almost overflowing. If available, using a funnel (4) will make filling easier. Replace the cap and close it. After every 20-30 Cycles add salt into your machine until it fills up (approx. 1 kg). Only add water to the salt compartment on first use

• Use softener salt specifically produced for use in dishwashers.
• When you start your dishwasher, the salt compartment is filled with water, therefore put the softener salt in prior to starting your machine.
• If the softener salt has overflowed and you do not start the machine immediately, run a short washing program to protect your machine against corrosion.

Testing strip (it’s not provided in product package) NOTE: Level is set 3 as default. If the water is well water or has a hardness level above 90 dF, we recommend that you use filter and refinement devices.

Water Hardness Table

Water Softener System
The dishwasher is equipped with a water softener which reduces the hardness in the mains water supply. To find out the hardness level of your tap water, contact your water company or use the test strip (have to be purchased separately, is not provided with the product).

Setting
In order to change the salt level, follow the below steps:

• Press program button when the machine is off position.
• Turn on the machine by pressing On/Off button and continue to press program button at least for 3”.
• If “Hardness set” is recognized all leds blink once.
• Release program button. The last setting level is viewed.
• Press program button to set the desired level. At any pressure of program button hardness level is incremented. Hardness level 1 returns after hardness level 6.
• The last selected water hardness level is stored in the memory by cutting off energy of the machine with On/Off button.

Detergent usage

• Only use detergents specifically designed for domestic dishwashers. Keep your detergents in cool, dry places out of reach of children.
• Add the proper detergent for the selected program to ensure the best performance. The amount of detergent needed depends on the cycle, load size, and soil level of dishes.
• Do not fill detergent into the detergent compartment more than required; otherwise you can see whitish streaks or bluish layers on glass and dishes and may cause glass corrosion.
• Continued use of too much detergent may cause machine damage.
• Using little detergent can result in poor cleaning and you can see whitish streaksin hard water. See the detergent manufacturer’s instructions for a further information.

Filling the detergent

• Push the latch to open the dispenser and pour in the detergent.
• Close the lid and press it until it locks in place. The dispenser should be refilled just before the start of each programme. If the dishes are heavily soiled, place additional detergent in the pre-wash detergent chamber.

Using combined detergents

• These products should be used according to the manufacturer’s instructions.
• Never put combined detergents into the interior section or the cutlery basket.
• Combined detergents contain not only the detergent but also rinse-aid, salt replacement substances and additional components depending on the combination. We recommend you do not use combined detergents in short programmes.
• Please use powder detergents in such programmes.
• If you encounter problems when using combined detergents, please contact the detergent manufacturer.
• When you stop using combined detergents, make sure that water hardness and rinse aid settings are set to the correct level.

Rinse-aid usage

• The rinse aid helps to dry the dishes without streaks and stains. Rinse-aid is required for stain-free utensils and clear glasses. The rinse aid is automatically released during the hot rinse phase. If rinse aid dosage setting set too low, whitish stains remains on dishes and dishes do not dry and washed clean.
• If rinse aid dosage setting set too height, you can see bluish layers on glass and dishes.

Filling The rinse-aid and setting
To fill the rinse aid compartment, open the rinse-aid compartment cap. Fill the compartment with rinse aid to the MAX level and then close the cap. Be careful not to overfill the rinse aid compartment and wipe up any spills.

In order to change the rinse aid level, follow the below steps before turning on the machine:

• Push the programme button and hold it down.
• Turn on the machine.
• Hold down the programme button until the LEDs flash twice. Rinse aid set follows water hardness set.
• The machine will display the last setting.
• Set the level by pushing the programme v button.
• Switch off the machine to save the setting.

The factory setting is “4”.
If the dishes are not drying properly or are spotted, increase the level. If blue stains form on your dishes, decrease the level.

LOADING YOUR DISHWASHER

• For best results, follow these loading guidelines.
• Loading the household dishwasher up to the capacity indicated by the manufacturer will contribute to energy and water savings.
• Manual pre-rinsing of tableware items leads to increased water and energy consumption and is not recommended You can place cups, glasses, stemware, small plates, bowls, etc. in upper basket. Do not lean long glasses against one another or they cannot remain steady and may receive damage.
• When placing long stem glasses and goblets, lean them against the basket edge or rack and not against other items.
• Place all containers such as cups, glasses and pots into the dishwasher with the opening facing downwards otherwise water can collect on items.
• If there is cutlery basket in machine, you are recommended to use the cutlery grid in order to obtain the best result. Place all large (pots, pans, lids, plates, bowls etc.) and very dirty items in the lower rack.
• Dishes and cutlery should not be placed above each other.
• WARNING: Take care not to obstruct the rotation of spray arms.
• WARNING: Make sure after loading the dishes do not prevent opening the detergent dispenser.

Recommendations

• Remove any coarse residue on dishes before placing the dishes in the machine. Start the machine with full load.
• Do not overload the drawers or place dishes in the wrong basket.

WARNING: To avoid any possible injuries, place long-handle and sharp- pointed knives with their sharp points facing down or horizontally on the baskets.

Top basket

• Dish rack
  Upper basket racks have two positions: open (a) and closed (b). You can place cups on the racks to be washed. You can also place long forks, knives and spoons on the racks laterally.

Upper basket

• Height adjustment
  • Turn the Rail Stop Clips, at the ends of the rails, to the sides to open them (as shown in the image below), then pull out and remove the basket. Change the position of the wheels, then reinstall the basket to the rail, making sure to close the Rail Stop Clips.
  • When the upper basket is in the higher position, large items such as pans can be placed on the lower basket.
• Loads lower basket
• Top basket
• Incorrect loads
  Incorrect loading can cause poor washing and drying performance. Please follow the manufacturer’s recommendations for a good performans result.

Unsuitable items for dishwashing

• Cigarette ashes, candle leftovers, polish, paint, chemical substances, iron-alloy materials.
• Forks, spoons and knives with wooden, bone, ivory or nacre coated handles; glued items, items soiled with abrasive, acidic or base chemicals.
• Temperature-sensitive plastics, copper or tin coated containers.
• Aluminium and silver objects.
• Some delicate glasses, ornamental printed porcelains; some crystal items, adhered cutlery, lead crystal glasses, cutting boards, synthetic fibred items.
• Absorbent items such as sponges or kitchen rugs.

IMPORTANT: In future, purchase dishwasher-proof kitchenware.

PROGRAMME TABLE

| P1| P2| P3| P4| P5
---|---|---|---|---|---
Program name:| Quick 30’| Delicate 40°C| Eco| Super 50’| Intensive 65°C
Type of Soil:| Suitable for lightly soiled dishes and quick wash.| Suitable for lightly soiled delicate dishes.| Standard program for normally soiled daily using dishes with reduced energy and water consumptions.| Suitable for normally soiled daily dishes with faster program.| Suitable for heavily soiled dishes.
Level of Soil:| Light| Light| Medium| Medium| Heavy
Amount of Detergent: A: 25 cm3 B: 15 cm3| A| A| A| A| A
Program Duration (h:min)| 0:30| 1:13| 3:18| 0:50| 1:57
Electiricity consumption (kWh/cycle)| 0.67| 0.8| 0.755| 0.95| 1.55
Water consumption (l/cycle)| 10.2| 14.1| 11| 11.2| 17.8

• The program duration may change according to the amount of dishes, the water temperature, the ambient temperature and selected additional functions.
• Values given for programmes other than the eco programme are indicative only
• If your model has turbidity sensor, it has Auto program instead of Intensive program.
• Eco programme is suitable to clean normally soiled tableware, that for this use, it is the most efficient programme in terms of its combined energy and water consumption, and that it is used to assess compliance with the EU ecodesign legislation.
• Washing tableware in a household dishwasher usually consumes less energy and water in the use phase than hand dishwashing when the household dishwasher is used according to the manufacturer’s instructions.
• Only use powder detergent for short programs.
• Short programs do not include drying.
• To assist drying, we recommend slightly opening the door after a cycle is complete.
• You can access the product database where the model information is stored by reading the QR code on the energy label.

NOTE: According to regulations 1016/2010 and 1059/2010, Eco program energy consumption values may differ. This table is in line with regulations 2019/2022 and 2017/2022.

CONTROL PANEL

• By pressing On/Off button (4), you can start the machine. On/Off lamp lights as long as the machine is on. Select the suitable programme by pressing Program button (5).
• Press Start/Pause button (3) to start the program. Start/ Pause lamp becomes off and Wash lamp turns on.If you open the door of your machine while program is continuing, Start/Pause lamp will blink and related washing step lamp is on.
• Program flow can be monitored via Wash, Rinse Dry and End lamps (7) on control panel. Machine remains silent for about 40-50 minutes when the drying lamp is on.
• NOTE: Pressing Delay and Half load button (2) for 3 seconds activates half load option which shortens the durations of the programmes that you have selected and reduce the energy and water consumption.
• If you have used an extra feature (delay or half load) (2) on the latest washing program, this feature will remain active also on the next washing program. If you want to cancel this feature on the newly selected washing program, press Delay and Half load button (2) until related lamps are off or turn the machine off with On/Off button (4). If you would like to use extra feature with newly selected program, select the desired functions.
• NOTE: You can delay start time of the program for 3-6-9 hours by pressing delay button (2) before program starts. If you want to change delay time,first press Start/ Pause button and then Delay button to select new delay time. To activate new delay time, press Start/Pause button. To cancel the delay, you need to press Delay button until all delay lamps are off.
• NOTE: If user switches the machine to off position after selecting the delay time and the programme has started, delayed time is cancelled.
• NOTE: When softening salt is not enough, salt lack warning indicator (8) turns on and you need to fill in the salt chamber.
• NOTE: When rinse aid is not enough, rinse aid lack warning indicator (6) turns on and you need to fill in rinse aid chamber.

Changing a programme
If you would like to change the program while washing is continuing. Cancelling a programme
If you would like to cancel a program while washing is continuing.

• NOTE: Do not open the door before the program ends.
• NOTE: At the end of washing program, you can leave the door of your machine ajar to fasten the drying.
• NOTE: If the door of machine is opened or power is cut off during washing, program will continue when the door is closed or the power is back.

CLEANING AND MAINTENANCE

• Cleaning your dishwasher is important to maintain the machine’s service life.
• Make sure that the water softening setting (If available) is done correctly and correct amount of detergent is used to prevent limescale accumulation. Refill the salt compartment when the salt sensor light comes on. Oil and limescale may build up in your Dishwasher over time.

If this occurs:

• Fill the detergent compartment but do not load any dishes. Select a programme which runs at high temperature and run the Dishwasher empty. If this does not clean your Dishwasher sufficiently, use a cleaning agent designed for use with dishwashers.
• To extend the life of your dishwasher, clean the appliance regularly on each month
• Wipe the door seals regularly with a damp cloth to remove any accumulated residue or foreign objects.

Cleaning machine and filters
Clean the filters and spray arms at least once a week. If any food waste remains on the coarse and fine filters, remove them and clean them thoroughly with water.

1. Micro Filter
2. Coarse Filter
3. Metal Filter

To remove and clean the filter combination, turn it counter clockwise and remove it by lifting it upwards (1). Pull the coarse filter out of the micro filter (2). Then pull and remove the metal filter (3). Rinse the filter with lots of water until it is free of residue. Reassemble the filters. Replace the filter insert, and rotate it clockwise (4).

• Never use your Dishwasher without a filter.
• Incorrect fitting of the filter will reduce the washing effectiveness.
• Clean filters are necessary for proper running of the machine.

Spray arms
Make sure that the spray holes are not clogged and that no food waste is stuck to the spray arms. If there is any clogging, remove the spray arms and clean them under water. To remove the upper spray arm undo the nut holding it in position by turning it clockwise and pulling it downwards. Make sure that the nut is properly tightened when refitting the upper spray arm.

Drain Pump
Large food residues or foreign objects which were not captured by the filters may block the waste water pump. The rinsing water will then be above the filter.

Warning Risk of cuts!
When cleaning the waste water pump, ensure that you do not injure yourself on pieces of broken glass or pointed implements.

In this case:

1. First always disconnect the appliance from the power supply.
2. Take out baskets.
3. Remove the filters.
4. Scoop out water, use a sponge if required.
5. Check the area and remove any foreign objects.
6. Install filters.
7. Re-insert baskets.

TROUBLESHOOTING

Dishwasher in.

Your Dishwasher is not switched on.

|

Switch your Dishwasher on by pressing the On/Off button.

Fuse blown.| Check your indoor fuses.
Water inlet tap is closed.| Turn on the water inlet tap.
Your Dishwasher door is open.| Close the Dishwasher door.
Water inlet hose and machine filters are clogged.| Check the water inlet hose and machine filters and make sure they are not clogged.
Water remains inside the machine.| Water drain hose is clogged or twisted.| Check the drain hose, then either clean or untwist it.
The filters are clogged.| Clean the filters.
The programme is not finished yet.| Wait until the programme is finished.
Machine stops during washing.| Power failure.| Check mains power.
Water inlet failure.| Check water tap.
Shaking and hitting noises are heard during a wash operation.| The spray arm is hitting the dishes in the lower basket.| Move or remove items blocking the spray arm.
Partial food wastes remain on the dishes.| Dishes placed incorrectly, sprayed water not reaching affected dishes.| Do not overload baskets.
Dishes leaning each another.| Place dishes as instructed in the section on loading your dishwasher.
Not enough detergent used.| Use the correct amount of detergent, as instructed in the programme table.
Wrong wash programme selected.| Use the information in the programme table to select the most appropriate programme.
Spray arms clogged with food waste.| Clean the holes in the spray arms with thin objects.
| Filters or water drain pump clogged or filter misplaced.| Check the drain hose and filters are correctly fitted.
---|---|---
Whitish stains remains on dishes.| Not enough detergent used.| Use the correct amount of detergent, as instructed in the programme table.
Rinse aid dosage and/or water softener setting set too low.| Increase rinse aid and/or water softener level.
High water hardness level.| Increase water softerner level and add salt.
Salt compartment cap not closed properly.| Check that the salt compartment cap is closed properly.
Dishes do not dry.| Drying option is not selected.| Select a programme with a drying option.
Rinse aid dosage set too low.| Increase rinse aid dosage setting.
Rust stains form on the dishes.| Stainless-steel quality of the dishes is insufficient.| Use only dishwasher-proof sets.
High level of salt in wash water.| Adjust the water hardness level using water hardness table.
Salt compartment cap not closed properly.| Check that the salt compartment cap is closed properly.
Too much salt spilled in the Dishwasher while filling it with salt.| Use funnel while filling salt to the compartment to avoid spillage.
A poor mains grounding.| Consult a qualified electrician immediately.
Detergent remains in the detergent compartment.| Detergent was added when the detergent compartment was wet.| Make sure detergent compartment is dry before use.

AUTOMATIC FAULT WARNINGS AND WHAT TO DO

is open and that water is flowing.
Separate the inlet hose from the tap and clean the filter of the hose.
Contact for service if the error continues.
| | | | | | Contact for service.
| | | | | Continuous water inlet| Close for tap and contact the service
| | | | | Inability to discharge water| Water discharge hose and filters may be clogged.
Cancel the programme.
If the error continues, contact for service.

| | | | | Faulty heater| Contact for service.
| | | | | Overflow| Unplug the machine and close the tap.
Contact for service.
| | | | | Faulty electronic card| Contact for service.
| | | | | Overheating| Contact for service.
| | | | | Faulty heater sensor| Contact for service.
| | | | | High voltage failure| Contact for service.
| ****| | | | Low voltage failure| Contact for service.
---|---|---|---|---|---|---

CUSTOMER CARE AND SERVICE

• Always use original spare parts.
• When contacting our Authorised Service Centre, ensure that you have the following data available:
  • Model and Serial Number.
• The information can be found on the rating plate. Subject to change without notice.

TECHNICAL DATA

• The technical information is situated in the rating plate on the internal side of the appliance and on the energy label.

• The QR code on the energy label supplied with the appliance provides a web link to the information related to the performance of the appliance in the EU EPREL database.

• Keep the energy label for reference together with the user manual and all other documents provided with this appliance.
  It is also possible to find the same information in EPREL using the link https://eprel.ec.europa.eu and the model name and product number that you find on the rating plate of the appliance.

• To access information about your product in the EPREL portal, you can scan the codes below:

Thank you for purchasing this product. If you need support with your product, visit our website using the links below.
Get User manuals: https://www.heinner.ro
Get Service information: https://www.heinner.ro

Environment friendly disposal

• You can help protect the environment!
• Please remember to respect the local regulations: hand in the non-working electrical equipment’s to an appropriate waste disposal center.

HEINNER is a registered trademark of Network One Distribution SRL. Other brands and product names are trademarks or registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from

NETWORK ONE DISTRIBUTION.

• Copyright © 2013 Network One Distibution. All rights reserved.
• www.heinner.com, http://www.nod.ro
• http://www.heinner.com , http://www.nod.ro

This product is in conformity with norms and standards of European Community

Importer: Network One Distribution
Marcel Iancu Street, 3-5, Bucharest, Romania
Tel: +40 21 211 18 56, www.heinner.com , www.nod.ro

References

• easyname | Domain geparkt
• Heinner – large appliances, small appliances, housekeeping, DIY
• Heinner – large appliances, small appliances, housekeeping, DIY
• NOD - Network One Distribution
• NOD - Network One Distribution
• Heinner – electrocasnice mari, electrocasnice mici, menaj, bricolaj

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