duux 2000W Edge Heater User Manual

duux 2000W Edge Heater User Manual

Thank you for
choosing Duux.
At Duux we believe in the importance of a comfortable and healthy living environment.

Enhancing your wellbeing by designing appealing, functional and effective products is the passion that drives us every day.
With our range of innovative air treatment products we aim to provide you the best possible indoor air quality.

Edge guarantees powerful heating performance during cold winter months.
The heating element eliminates cold air effectively, leaving any room at the desired temperature.
Not only can Edge be controlled via the remote control, but also via the Duux app due to smart technology.
Control the comfort of your home with ease using Edge as your heater.

1. About this manual

Make sure you have fully read and understood the instructions in this document before installing or using the product. Keep this document for future reference.

1.1. Language
This manual is originally written in English. All other languages are translations of the original English manual.

1.2. Used symbols in this manual

WARNING!
This symbol indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION!
This symbol indicates a hazardous situation which, if not avoided, could result in minor injury or damage to the product.

NOTICE
This symbol indicates useful additional information.

2. Product overview

2.1. Intended use
This product is intended for indoor use only.
It is not intended as a main heating source.
The product is intended for use in household environments for typical housekeeping functions that may also be used by non-expert users for typical housekeeping functions, such as: shops, offices other similar working environments, farm houses, by clients in hotels, motels and other residential type environments and/or in bed and breakfast type environments.

Do not use the product in commercial, industrial or outdoor environments.

Any adjustments to the product may affect the safety, warranty and correct operation.

3. Product description

The Edge heater is a heater that allows the user to control the surrounding room temperature.
This product has different functions and temperature ranges which provide the user with multiple possibilities suited for their needs.

The control panel allows the user to adjust any function at any time. The product can be placed on the floor, but can also be mounted to the wall to fit any interior.

3.1. Main parts

3.2. Control panel

3.3. Remote control
This heater is equipped with a remote control, which can be used in the same way as the control panel on the side of the product.
Please use the remote control within 6 meters distance of the product. When controlling the product via the remote control, ensure the remote control is pointed at the control panel.

4. Safety instructions

4.1. Safety symbols on the product
Safety symbols provide information on the safe use of the product.
The following symbols can be found on the product:

4.2. Safety instructions

4.2.1. Use

WARNING!

• Risk of electric shock. Unintended use may lead to serious injury or even death. Only use the product as described in this document.

• Risk of internal injury. Always keep button cell batteries, both full and empty, out of reach of children to avoid the chance of swallowing.
  Dispose of used batteries immediately and safely. Button cell batteries can cause serious internal chemical burns in as little as two hours when swallowed. Keep in mind that the first symptoms may look like child diseases like coughing or drooling. Seek immediate medical attention when you suspect that batteries have been swallowed.

• Fire hazard. Never use the product on soft surfaces. Soft surfaces may block openings. Always use the product on a flat and dry surface.

• Fire hazard. Never cover the product. Objects may block openings. Keep the space around the product free from objects.

CAUTION!

• Risk of burn. Never touch hot surfaces. The product may become hot while in use. Always let the product cool down before handling the product.
• Risk of falling. Never let the power cord hang over the edge of a table or counter. Someone could trip over the cord or accidentally pull the cord. Always place the power cord on a stable and flat surface.
• Inhalation hazard. Never use paint, cleaning sprays or anti-insect sprays near the product. Always use the product in a clean-air environment.
• Risk of short-circuiting. Never use the product if it has been dropped, has come into contact with water, is defective or if the cord or plug is damaged. Return your device to the nearest authorised service point for examination, repair or adjustment.

NOTICE

• Risk of damaging the product. Never use the product in commercial, industrial or outdoor environments.
  Always use the product for indoor use only.

4.2.2. Installation
WARNING!

• Fire hazard. Never use the product near flammable materials or surfaces. The product may become hot while in use. Keep the product at a minimum distance of 1 meter away from flammable materials or surfaces.
• Fire hazard. Never place the product upside down. The openings of the product may become blocked. Always place the product upright.
• Explosion hazard. Never use the product near flammable or explosive substances or fuels.
  Flammable or explosive substances or fuels may cause an explosion. Only use the product in a clean and well ventilated area.

CAUTION!

• Risk of short-circuiting. Never use an extension cord. Only use the product on a direct power source.

• Risk of short-circuiting. Never use sockets that do not match the product’s power voltage. Before using the product, check the voltage on the unit’s rating plate. Only connect the product to sockets that match the product’s voltage.
  If you are not sure whether your connections meet the requirements, consult an electrician or your electricity supplier.

• Risk of short-circuiting. Never connect any other device with high power consumption to the same group. Limit the use of high power consumption products connected to the same group.

• Risk of short-circuiting. Never locate the product immediately below a power outlet. The product may become hot while in use. Always keep the area above the product free from objects and power outlets.

• Risk of short-circuiting. Never use the product in a humid environment. Always use the product in a clean and dry environment.

NOTICE

• Risk of damaging the product. Never use the product near heat sources. Keep the product away from heat sources.
• Risk of damaging the product. Never use the product in direct sunlight.
• Direct sunlight may damage the housing of the product.
• Risk of damaging the product. Never pull the power cord to disconnect it from the socket. Always grasp the plug and pull.
• Risk of damaging the product.
• Remove all the packaging material before assembling or using the product. Leaving packaging material on the product may cause melting of the packaging material and sticking to the product.
• Risk of damaging the product.
  Never mount the product on the wall with the floor stands placed on the product.

4.2.3. Children and disabled
This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved.

WARNING!

• Tip over hazard. Never let children play with the product. Give children simple instructions on how to use the product beforehand and always supervise them.
• Risk of suffocation. Never let children play with the packaging material. Keep the packaging material out of the reach of children.
• Risk of electric shock. Never let children perform maintenance without supervision. Give children simple instructions on how to use the product beforehand and always supervise them.
• Risk of burn. Never let children alone unattended with the product in use. Always supervise children when the product is in use.

4.2.4. Maintenance
WARNING!

• Risk of electric shock. Never perform any maintenance with the product connected to the power source.
  Disconnect the product from the power source before service and when cleaning the product.

• Fire hazard. Never let the product or power cord become dusty. Regularly clean the product and power cord from dust.

• Risk of electric shock. Never immerse the product in water or other liquids. Follow the cleaning instructions of this manual for the correct performance of maintenance.

• Risk of electric shock. Never handle the product with wet hands. Only handle the product with dry hands.

CAUTION!
• Risk of short-circuiting. Never open the product yourself for maintenance. This product may only be opened for maintenance by an authorised technician.

NOTICE
• Risk of damaging the product. Never use cleaning solvents or abrasives to clean the product. Using the wrong cleaning products may damage the housing of the product. Always use the correct cleaning method specified in this user manual.

4.2.5. Storage & transport

NOTICE
• Risk of damaging the product.
Incorrect storage may damage the product or electric circuit of the product. Always store the product in the original packaging and keep in a clean, dry place.

5. Installation

5.1. Package content
Check the package contents. If any parts are missing or damaged, please contact your supplier.

NOTICE
• Risk of damaging the product. Remove all the packaging material before assembling or using the product. Leaving packaging material on the product may cause melting of the packaging material and sticking to the product.

5.2. Installation of the product
WARNING!
• Fire hazard. Never use the product near flammable materials or surfaces. The product may become hot while in use. Keep the product at a minimum distance of 1 meter away from flammable materials or surfaces.

CAUTION!
• Risk of short-circuiting. Never use an extension cord. Only use the product on a direct power source.
• Risk of short-circuiting. Never locate the product immediately below a power outlet. The product may become hot while in use. Always keep the area above the product free from objects and power outlets.
• Risk of short-circuiting. Never use the product in a humid environment. Always use the product in a clean and dry environment.
This product can be used with the floor stand or mounting bracket.

5.2.1. Required tools

• Screwdriver
• Power drill
• 6 mm drill bit
• Hammer
• Pencil
• Measuring tape

5.2.2. Assembling the product

5.2.3. Mounting the mounting bracket
NOTICE

• Never mount the product on the wall with the floor stands placed on the product.
• Take a minimal spacing into account when mounting the mounting bracket. See the next image.

5.2.4. Installing the remote control

5.3. Setting the time and day of the week

Setting or adjusting the time and day of the week is done as follows:

– The product makes a beep sound when the selected number is confirmed.
– The display returns to showing the ambient temperature.
– The setup of the time and day of the week is complete.

NOTICE
• The days of the week and time need to be set first before the schedule function of the product can be used.
• If no buttons are pressed for 7 seconds during the active setup process, the setup is cancelled.
• The setup process can be cancelled by pressing and holding the schedule button and the timer button for 5 seconds. The product makes a beep sound and the day of the week icons 1 2 3 4 5 6 7 flash 7 times to indicate that the time and day of the week have not been set.

6. Wi-Fi and Duux app operation

6.1. Installing the Duux app

1. Scan the QR code below or search for “Duux” in the App Store or Google Play Store and install the application.
2. Once installed, please log in or create a Duux app account and follow the steps to complete the registration.
3. Open the Duux app and click “Add Duux device” on the main screen, or use the “+” button in the top right corner to add a new device.
4. Search for “Edge”.
5. Follow the instructions in the app on how to complete the pairing process.

6.1.1. Disconnecting the product from Wi-Fi

NOTICE

7. Use

7.1. Product modes

7.2. Turning on the product

NOTICE
• When the product is used for the first time, the product will start in the thermostat function with a default set temperature of 20˚C.

7.3. Thermostat function
The thermostat function lets the user chose the desired room temperature.
The product actively heats the room to maintain the chosen temperature. The thermostat function is on by default.

7.3.1. Setting the temperature

7.3.2. Open window detection
When a sudden drop of 5˚C in temperature within 10 minutes is detected, the product will stop heating to prevent unnecessarily heating.

The product suspects an open window nearby.
The product makes a long beep sound and all the function icons on the display turn off. The display shows the word “OPEN” continuously for 1 minute.

During the 1 minute wait, press any button to cancel the product from entering standby mode.

The product will resume the current function settings.
After 1 minute, the product makes a beep sound and enters standby mode while the word “OPEN remains on the display.

Press the power button R to return the product into awake mode.

7.4. Timer function
The timer function can be used in two ways:
• Turn on timer: Turns on the product automatically at a chosen time. After a set amount of time, the product enters awake mode.
• Turn off timer: Turns off the product automatically at a chosen time. After a set amount of time, the product enters standby mode.

NOTICE
• The timer function can be used without a day and time being set.
• The timer function can be combined with the thermostat function.
• The timer function cannot be combined with the schedule function. Activating the timer function deactivates the schedule function.

7.4.1. Setting the turn on timer
NOTICE

7.4.2. Deactivating the turn on timer
NOTICE
• The product must be in standby mode to deactivate the turn on timer function.

7.4.3. Setting the turn off timer

7.4.4. Deactivating the turn off timer
NOTICE

• The product must be in awake mode to deactivate the turn off timer function.

7.5. Schedule function
7.5.1. Preset schedules
NOTICE
• The timer function cannot be combined with the schedule function.
The preset schedules are divided into settings relating to the room temperature, time, and day
of the week.
The default high temperature value is set at 23˚C and low temperature is 18˚C.
You can adjust the desired temperature per time slot.
See chapter Setting a schedule for instructions.
You can select 3 different pre-set schedules: home, office or cabin mode.

Cabin mode
Cabin mode is designed to provide a constant temperature at your home while you are on a trip to a cabin or stay in a hotel room.
When the cabin schedule is activated, the schedule activates heating during the day and cooling down at night.

NOTICE
• By default the schedule lasts for 30 days. After 30 days the product will continuously maintain a low temperature of 18 ˚C for 5 more months.

7.5.2. Activating a schedule

NOTICE
• The following applies to the Home or Office mode.
– The product returns to awake mode.
– The schedule icon lights up on the display to indicate that the schedule function is activated.

7.5.3. Adjusting the temperature of a schedule
To overwrite the temperature of a schedule, see chapter Setting the temperature.
Adjusting the temperature via the thermostat function temporarily overwrites the set
temperature of the schedule without deactivating the schedule function. The overwritten temperature remains until the start of the next time slot of the preset schedule.

7.6. Night mode function
When the product is in night mode, the display is at half of the brightness and the sound signal of the product is deactivated.

7.6.1. Activating the night mode

NOTICE

• To change settings while in night mode, first press any button to enter awake mode.
• The night mode does not change the functions of the product.

7.6.2. Deactivating the night mode

7.7. Child lock function
The child lock function prevents users from making unwanted changes to the settings. The settings cannot be changed when the child lock function is activated.

7.7.1. Activating the child lock

8. Turning off the product

8.1. Entering standby mode
NOTICE
• Entering standby mode clears any active shut down timer or schedule function.
1. Press the power button R to turn off the product.
– The product makes a beep sound.
– The product is now in standby mode.

8.2. Power off
NOTICE
• When the product is turned off, all settings will be reset and functions will be deactivated.

1. Toggle the power rocker switch 7 on the product from I to O.
   – The product is now turned off.

2. Unplug the power plug 9 from the power source.

9. Maintenance

WARNING!
• Risk of electric shock. Never perform any maintenance with the product connected to the power source. Disconnect the product from the power source before service and when cleaning the product.

9.1. Cleaning
WARNING!
• Risk of electric shock. Never immerse the product in water or other liquids. Follow the cleaning instructions of this manual for the correct performance of maintenance.

NOTICE
• Risk of damaging the product. Never use cleaning solvents or abrasives to clean the product. Using the wrong cleaning products may damage the housing of the product. Always use the correct cleaning method specified in this user manual.

Clean the product every week.

1. Clean the outside of the product with a soft, slightly damp cloth.
2. Dry the outside of the product with a soft, dry cloth.

9.2. Storing
When the product is not used for multiple months, please clean all the components. Store the product in the original packaging and keep in a clean, dry place.

9.3. Spare parts

WARNING!
• Risk of electric shock. Never perform any maintenance with the product connected to the power source. Disconnect the product from the power source before service and when cleaning the product.

CAUTION!
• Risk of short-circuiting. Never open the product yourself for maintenance. This product may only be opened for maintenance by an authorised technician.

Spare parts and accessories can be requested at the point of purchase or local distributor.

10. FAQ

11. Warranty

Duux products have a 24-month guarantee from the time of purchase, provided that they are installed and maintained correctly as indicated in this user manual. Warranty will be void if the product has been improperly operated, stored or used other than described in this manual. This includes opening the device and water damage.

Claims under the guarantee must always be made via the supplier of your Duux product. Products with a defect caused by the production process and within the guarantee period after purchase will be assessed by Duux.
If you notice a defect, please first consult the user manual and the online FAQ at www.duux.com.

12. Disposal

CAUTION!
• Risk of short-circuiting. Never open the product yourself for maintenance. This product may only be opened for maintenance by an authorised technician.

If the product is defective, please contact your supplier. It may still be possible to repair the product. If you still need to dispose the product, please follow the local regulations.

The European directive 2012 / 19 / CE on Waste Electrical and Electronic Equipment (WEEE), requires that old household electrical appliances must not be disposed in the normal unsorted municipal waste stream.
Old appliances must be collected separately in order to optimise recycling and reuse of the
materials they contain and to mitigate any consequences to the environment and public health.
The crossed out “wheeled bin” symbol on the product reminds you of your obligation, that when you dispose of the appliance it must be separately collected.

Consumers should contact their local authority or retailer for information concerning the correct disposal of their old appliance.

13. Simplified EU declaration of conformity

Hereby, Duux declares that this ambient radio equipment complies with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.duux.com/doc

14. Technical specifications

The most important data of the product can also be found on the rating plate. The rating plate is located on the back of the product.
The appearance and specification of the device may be changed without notice.

Designed in The Netherlands bij Duux BV. Made in P.R.C.
Duux BV, P.O. Box 145, 5400 AC Uden Netherlands, www.duux.com
© 2021 Duux. All rights reserved.
DUUX® is a trademark of Duux BV, registered in the EU and other countries.
The brand cited belongs exclusively to the respective owners.
Specifications are subject to modification without notice.

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References

• Duux | Designed for better air.
• Duux | Designed for better air.
• EU conformiteitsverklaringen | Duux | Designed for better air.

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