duux TWFHK16 Threesixty Smart Ceramic Heater User Manual
- June 5, 2024
- duux
Table of Contents
TWFHK16 Threesixty Smart Ceramic Heater
Threesixty
Smart ceramic heater
User manual
Thank you for choosing Duux.
We’re so glad you decided to read the instructions to your new Duux ceramic
heater! Many users casually dismiss instructions and seek to figure it out on
their own. But studies show that people who read instructions will get up to
speed more quickly and efficiently than those who poke around with trial and
error. At Duux we believe in the importance of a comfortable and healthy
living environment. Enhancing your wellbeing by designing appealing,
functional and effective products is the passion that drives us every day.
With our range of innovative air treatment products we aim to provide you the
best possible indoor air quality. Cozy up with the Duux Threesixty Ceramic
Smart Heater the perfect companion for cold winter days. This compact heater
has a unique organic design and a capacity of 1.800 watt, making it much more
powerful than you’d expect. Thanks to the built-in fan, Threesixty accelerates
the heating process in any room up to 30m², warming it up in no time! And with
the free Duux app, operating this handy heater is a piece of cake.
EN
Table of Content
1. Safety instructions
4
3. Installation
9
4. Functions
9
5. Maintenance
10
6. FAQ
10
2. Product overview
8
7. Technical specifications
13
3
1. Safety instructions
Use
Warning! · Risk of electric shock. Unintended
use may lead to serious injury or even death. Only use the product as
described in this document. · Fire hazard. Never use the product on soft
surfaces. Soft surfaces may block openings. Always use the product on a flat
and dry surface. ·
DO NOT COVER THE HEATER.
Fire hazard. Never cover the product. Objects may block openings. Keep the
space around the product free from objects.
Caution! · Risk of burn. Never touch hot
surfaces. The product may become hot while in use and cause burns. Particular
attention has to be given where children and vulnerable people are present.
Always let the product cool down before handling the product.
· Risk of falling. Never let the power cord hang over the edge of a table or
counter. Someone could trip over the cord or accidentally pull the cord.
Always place the power cord on a stable and flat surface.
· Inhalation hazard. Never use paint, cleaning sprays or anti-insect sprays
near the product. Always use the product in a clean-air environment.
· Risk of short-circuiting. Never use the product if it has been dropped, has
come into contact with water, is defective, visibly damaged or if the cord or
plug is damaged. Return your device to the nearest authorized service point
for examination, repair or adjustment.
Notice · Risk of damaging the product.
Never use the product in commercial, industrial or outdoor environments.
Always use the product for indoor use only.
4
Installation
Warning! · Fire hazard. Never use the product
near flammable materials or surfaces. The product may become hot while in use.
Keep the product at a minimum distance of 1 meter away from flammable
materials or surfaces. · Fire hazard. Never place the product upside down. The
openings of the product may become blocked. Always place the product upright
on a horizontal and stable surface · Explosion hazard. Never use the product
near flammable or explosive substances or fuels. Flammable or explosive
substances or fuels may cause an explosion. Only use the product in a clean
and well ventilated area.
Caution! · Risk of short-circuiting. Never use
an extension cord. Only use the product on a direct power outlet.
5
· Risk of short-circuiting. Never use sockets that do not match the product’s
power voltage. Before using the product, check the voltage on the unit’s
rating plate. Only connect the product to sockets that match the product’s
voltage. If you are not sure whether your connections meet the requirements,
consult an electrician or your electricity supplier.
· Risk of short-circuiting. Never connect any other device with high power
consumption to the same group. Limit the use of high power consumption
products connected to the same group.
· Risk of short-circuiting. Never locate the product immediately below a power
outlet. The product may become hot while in use. Always keep the area above
the product free from objects and power outlets.
· Risk of short-circuiting. Never use the product in a humid environment, for
instance near a bath, shower or swimming pool. Always use the product in a
clean
EN
and dry environment. · Risk of short-circuiting. In order to
avoid a hazard due to inadvertent resetting of the thermal cutout, this
appliance must not be supplied through an external switching device, such as a
timer, or connected to a circuit that is regularly switched on and off by the
utility.
Notice · Risk of damaging the product.
Never use the product near heat sources. Keep the product away from heat
sources. · Risk of damaging the product. Never use the product in direct
sunlight. Direct sunlight may damage the housing of the product. · Risk of
damaging the product. Never pull the power cord to disconnect it from the
socket. Always grasp the plug and pull. · Risk of damaging the product. Remove
all the packaging material before assembling or using the product. Leaving
packaging material on the product may cause melting of the packaging material
and sticking to the product.
Children and disabled
· This product can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or instruction concerning
use of the product in a safe way and understand the hazards involved.
Warning! · Tip over hazard. Never let children
play with the product. Give children simple instructions on how to use the
product beforehand and always supervise them. · Risk of suffocation. Never let
children play with the packaging material. Keep the packaging material out of
the reach of children. · Risk of electric shock. Never let children perform
maintenance without supervision. Give children simple instructions on how to
use the product beforehand and always supervise them.
6
· Risk of burn. Never let children aged below 8 years alone unattended with
the product in use. Always supervise children when the product is in use.
Maintenance
Warning! · Risk of electric shock. Never
perform any maintenance with the product connected to the power source.
Disconnect the product from the power source before service and when cleaning
the product. · Fire hazard. Never let the product or power cord become dusty.
Regularly clean the product and power cord from dust. · Risk of electric
shock. Never immerse the product in water or other liquids. Follow the
cleaning instructions of this manual for the correct performance of
maintenance. · Risk of electric shock. Never handle the product with wet
hands. Only handle the product with dry hands. · If the supply cord is
damaged, it must be replaced by the
manufacturer or its service agent or a similar qualified person in order to
avoid a hazard.
Caution! · Risk of short-circuiting. Never
open the product yourself for maintenance. This product may only be opened for
maintenance by an authorized technician.
Notice · Risk of damaging the product.
Never use cleaning solvents or abrasives to clean the product. Using the wrong
cleaning products may damage the housing of the product. Always use the
correct cleaning method specified in this user manual.
Storage & transport
Notice · Risk of damaging the product.
Incorrect storage may damage the product or electric circuit of the product.
Always store the product in the original packaging and keep in a clean, dry
place.
EN
2. Product overview
Main parts
Air outlet
Control panel
Air inlet
Control panel
Heating level / Wi-Fi pairing button Heating level III (1800W) Heating level
II (1200W) Heating level I (800W) 8
Wi-Fi status Fan speed Boost
Standby status Power button
3. Installation
CAUTION: Carefully read the safety instructions (Chapter 2) and the
installation and operation instructions below before using the product.
NOTICE: Remove all the packaging material before assembling or using the
product. Leaving packaging material on the product may cause melting of the
packaging material and sticking to the product.
1. Position the heater on a hard flat surface at least 50 cm away from the
wall or any other objects.
2. Insert the power plug in the power outlet The product makes a beep sound.
All the icons light up for ±3 seconds and the Wi-Fi icon starts flashing
afterwards. The product is now in standby mode.
4. Functions
Buttons
Power
Press the button to turn on the appliance. The heater will turn on and the LED
indicator for heat level I will illuminate.
Press the button again to switch off the appliance.
After switching off the heater, the fan will remain on for ± 30 seconds to
cool the heating element down. The fan speed Boost and standby status LED
indicators will show a cool down sequence. After this, the appliance
automatically returns to standby mode.
Heating
Pressing the button will cycle through the different heat levels.
Press the button to increase the heat to level II. The fan speed automatically
increases to Boost to prevent overheating of the product. The corresponding
LED indicator will illuminate.
Press the button again to activate the highest heat setting. The heat level
III LED indicator will illuminate and the fan will remain in Boost.
Press the button one more time to decrease the heat to level I. The fan speed
will automatically switch to Eco.
NOTE: When Heat level II or III are active, the fan speed is always in Boost
to prevent overheating of the product.
EN
Wifi
Duux app
The Duux app will add functionalities to your heater, such as a thermostat and
scheduling option. Refer to the Duux app for more information on how to use
them.
Wifi pairing
1. Scan the QR code on this page or search for “Duux app” in the App Store or
Google Play Store and download the application.
2. Once installed, please log in or create a Duux app account and follow the
steps to complete the registration.
3. Open the Duux app and click “add duux device” on the main screen, or use
the “+” button in the top right corner to add a new device.
4. Search for “ThreeSixty”. 5. Follow the instructions in the app on how to
complete the pairing process.
Note: To disconnect a device that is already connected to Wifi, press and hold
the button for ± 5 seconds. The Wifi will disconnect and the indicator starts
flashing and will look for devices to pair with.
Apple App store
Android Play store
App version 2.4.0 or higher
5. Maintenance
CAUTION: Allow the heater to cool down for a minimum of 30 minutes before
moving the product. The top surface of the product can be very hot. Do NOT
touch before the product is cooled down.
CAUTION: Before cleaning the appliance, ensure it is disconnected from the
power supply and has cooled down completely.
Cleaning
· To avoid the risk of electric shock, do not clean the heater with water and
do not immerse it. Clean the housing with a dry or slightly damp cloth. Do not
use aggressive soaps, sprays, cleaners or abrasives, waxes, polishes
EN
or chemical agents. Make sure the device is completely dry before switching it
on again. · If necessary, dust particles accumulated in the air inlet and
outlet openings may be removed with a vacuum cleaner. This maintenance should
be done regularly to assure the good operation of the appliance. Dust
particles in the appliance may cause overheating. · Be careful not to touch or
damage any internal parts during cleaning. The heater contains no other parts
which require further maintenance. · When the heater will not be used for a
prolonged period, please store the cleaned heater safely, optionally in the
original packaging. Store the product in the upright position in a cool, dry
and dust-free location.
Storage
Disposal
The European directive 2012 / 19 / CE on Waste Electrical and Electronic
Equipment (WEEE), requires that old household electrical appliances must not
be disposed in the normal unsorted municipal waste stream. Old appli-ances
must be collected separately in order to optimize the recovery and recycling
of the materials they contain and reduce the impact on human health and the
environment. The crossed out “wheeled bin” symbol on the product reminds you
of your obligation, that when you dispose of the appliance it must be
separately collected. Consumers should contact their local authority or
retailer for information concerning the correct disposal of their old
appliance.
· When the appliance is not used for a long time, please clean all the
components and properly dry them. Put them into the original box and store
them in a dry place.
Spare parts
Simplified EU declaration of conformity
· Spare parts and accessories can be requested at the point of purchase or local distributor.
Hereby, Duux declares that this environmental control radio equipment is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.duux.com/doc
The 360º heater that lets you cozy up anywhere
7. Technical specifications
EN
29.5 cm
21.5 cm 21.5 cm
Weight:
2.4 kg
Power consumption:
800 1800W
Noise level:
46dB
Heating settings:
3
Heating element:
PTC Ceramic
Main materials:
ABS, PA, PC & GF
Fan speed settings:
2
WiFi:
2.4Ghz
Model no.:
DXCH08/DXCH09
The appearance and specification of the device may be changed without notice.
13
29.5 cm
6. FAQ
Q: Can the appliance be used in the bathroom? A: The appliance is not suitable
for wet rooms and
cannot be used in a bathroom.
Q: What happens when the appliance is knocked over?
A: Should the appliance be knocked over while in use, a safety mechanism will
be operated, and the appliance will switch itself off automatically. If the
appliance is put back on its feet, it will indicate so and illuminate all
LEDs. The product can be switched on using the “POWER ICON” button again.
Q: Can I connect multiple appliances to the same wall socket?
A: Due to the power required being in excess of 1.800 watts, it is not
advisable to connect several appliances to the same wall socket.
Q: Can I use an extension cable? A: Use of an extension cable is not
recommended.
If necessary, only make use of an approved extension cable with a minimum
cross-section of 3 x 2.5 mm² and an authorized power rating of at least 2.000
Watt/10Amp.
Q: The appliance is emitting a strong odor. A: A strong odor may be released
when the
appliance is used for the first time. This will disappear after a while.
Q: I’m having trouble connecting my device to the Duux Smart App
A: Please refer to the FAQ in the Duux App for further pairing instructions
Q: When the appliance is switched off, the fan continues to run for a while.
Is this correct?
A: This is correct. In order to cool the ceramic heating element, the fan
remains on for approximately 30 seconds before the appliance goes into stand-
by mode. The fan speed Boost and standby status LED indicators show a cool
down sequence while the products cools down.
Designed in The Netherlands bij Duux BV. Made in P.R.C. Duux BV, P.O. Box 145,
5400 AC Uden Netherlands, www.duux.com
© 2021 Duux. All rights reserved. DUUX® is a trademark of Duux BV, registered
in the EU and other countries. The brand cited belongs exclusively to the
respective owners. Specifications are subject to modification without notice.
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