Logitech K830 Illuminated TV Wireless Touch Keyboard User Manual

June 4, 2024
Logitech

Logitech K830 Illuminated TV Wireless Touch Keyboard

Logitech K830 Illuminated TV Wireless Touch Keyboard

User Manual

Logitech® Illuminated Living-Room Keyboard K830

This illuminated keyboard ensures your TV entertainment is fun and hassle- free. K830 makes navigation a whole lot more convenient by combining a wireless keyboard and touchpad into one device.

Know your product

Know your product

1. Left mouse click
2. Micro-USB charging port
3. On/off power switch
4. Function keys
5. Automatic light sensor
6. Battery indicator
7. Hot keys
8. Touchpad
9. Mouse click buttons
10. Product documentation
11. Unifying receiver
12. USB extender cable
13. Micro-USB charging cable

Setting up your keyboard

1. Plug in the Unifying receiver into your laptop or desktop computer. You can use the USB extender cable provided to position the Unifying receiver away from metallic objects or devices that may cause interference.

Setting up your keyboard
Note: You can also use your keyboard to control a TV. Refer to the documentation supplied by your TV
manufacturer for compatibility information and further connection details.

2. Turn on your keyboard.

Turn on

Software for your keyboard

Download and install the Logitech software for your keyboard to:

  • Customize the function keys.
  • Adjust your touchpad experience. You can modify the pointer speed, adjust scrolling, and disable touchpad tap.
  • Connect additional devices to your Unifying receiver.
  • View videos explaining gestures and providing information about your keyboard’s behavior.
  • Reverse the requirement to press the Fn key when using function keys.

Go to www.logitech.com/support/k830

Using your keyboard

Keyboard backlighting
When you start using your keyboard, the automatic light sensor detects the light level in the room and adjusts the keyboard backlight intensity accordingly. There are three intensity levels:

  • In bright light: no keyboard illumination.
  • In poor light: full intensity backlight.
  • In the dark: half intensity backlight.

You can manually override the automatic backlighting setting. Press the key to cycle between the three intensity levels.

Please note:

  • When your battery charge level is low, backlighting turns off automatically to conserve battery power.
  • Automatic backlight control is restored automatically if the keyboard is idle for 30 minutes or more, or after turning the keyboard off and back on.

Touchpad gestures

To point, scroll and click:
1. Point and slide one finger anywhere on the touchpad to move the screen pointer.
2. Scroll with two fingers, up or down.
3. Press for left mouse click.*
4. Press for right mouse click.

*You can also tap the touchpad surface to perform a click.

Note: To disable gestures and touchpad tap, press the Fn key plus the left mouse click button. To re‑enable gestures and touchpad tap, press the Fn key plus the left mouse click button again.

Recharging your keyboard

Your keyboard is rechargeable. There are no batteries to be replaced.
A three-hour charge provides up to 10 days of use when you type about two hours a day with backlight on, or about one year without backlight.
Note: The use you get between charges may vary depending on your usage pattern.
When you turn on the keyboard the battery indicator shows the charge level.

Indicator Explanation
Blinking green  The battery is charging.
Solid green  The battery has adequate charge, or charging is complete.
Blinking red  Battery power is low. Recharge the battery.

To charge the battery, connect the keyboard to a computer using the Micro‑USB charging cable supplied.
The battery indicator blinks green while charging takes place. Charge until the indicator light stops blinking.
You can use the keyboard while it charges.

Note: If the battery power is low (indicator blinking red), the keyboard backlight is disabled.

Function keys

Function keys

Note:

  •  For keys F1 to F12:
  • Press just the key to select the feature: ‘Adjust backlight intensity’, ‘Minimize window’…
  • Press both Fn and the key to select the function key: F1, F2…
  • For all other function keys, press both Fn and the key to select the feature.
  • You can use the Logitech software to reverse the requirement to press the Fn key.

Hot keys

Hot keys

The Logitech® Unifying receiver

Plug it. Forget it. Add to it.
Your new Logitech product ships with a Unifying receiver. Did you know you can add a compatible Logitech wireless device that uses the same receiver as your current Logitech Unifying product?

Are you Unifying-ready?
If you have a Logitech wireless device that’s Unifying-ready, you can pair it with additional Unifying devices. Just look for the orange Unifying logo on the new device or its packaging. Build your ideal combo. Add something. Replace something.

It’s easy, and you’ll use only one USB port for up to six devices.

Getting started is easy

If you’re ready to pair your device(s) via Unifying, here’s what you need to do:

  1. Make sure your Unifying receiver is plugged in.
  2. If you haven’t already, download and install the Logitech software for your keyboard (see “Software for your keyboard”).
  3. Start the software and follow the on-screen instructions to pair the new wireless device with your existing Unifying receiver.

Visit Product Central

There’s more information and support online for your product. Take a moment to visit Product Central to learn more about your new keyboard.
Browse online articles for setup help, usage tips, or information about additional features.
If your keyboard has optional software, learn about its benefits and how it can help you customize your product.
Connect with other users in our Community Forums to get advice, ask questions, and share solutions.
At Product Central, you’ll find a wide selection of content:

  • Tutorials
  • Troubleshooting
  • Support community
  • Software downloads
  • Online documentation
  • Warranty information
  • Spare parts (when available)
    Go to www.logitech.com/support/k830.

Troubleshooting

Keyboard not working

  • Check your is keyboard powered on.
  • Restart the keyboard by turning it off then back on.
  • If the battery indicator flashes red, recharge the batteries. See “Recharging your keyboard.”
  • Check the Unifying receiver connection.
  • Use the USB extender cable provided to position the Unifying receiver as close as possible to your keyboard, and remove any metallic objects between the receiver and keyboard.
  • Try plugging the Unifying receiver into a different port.
  • If the Unifying receiver is plugged into a USB hub, try plugging it directly into your computer.

What do you think?

Please take a minute to tell us.
Thank you for purchasing our product.
www.logitech.com/ithink

Battery disposal at product end of life

Battery disposal at product end of life

  1. Remove the four feet and eight screws from the keyboard bottom.
  2. Separate the top and bottom cases.
  3. Disconnect the flat and battery cables from the main circuit board.
  4. Remove the battery from the bottom case.
  5. Dispose of the battery and product according to local laws

Specs & Details

Dimensions

Keyboard

  • Height : 4.93 in (125.3 mm)
  • Width : 14.45 in (367.0 mm)
  • Depth : 0.65 in (16.5 mm)
  • Weight : 17.46 oz (495 g)

Touchpad

  • Height : 2.04 in (52 mm)
  • Width : 3.15 in (80 mm)
  • Cable length : 51.18 in (130 cm)
Technical Specifications

Wireless Protocol

  • Logitech 2.4 GHz Wireless Technology
  • Bluetooth Smart

Software Support (at release) : Logitech Options

Supported Hardware (at release) : Logitech Unifying receiver

Key Life : Up to 5 million keystrokes

Typing noise : Within 55 dBA for all keys

Wireless range : 10 m (33ft)

Indicator Lights (LED) : Battery and connection status LED (green / red)

Backlighting : Smart Illumination

Special Keys : Mute, Volume Down, Volume Up

Connect / Power : iPad mini® (5th gen)

Battery Details : Rechargeable Li-Po Battery

Battery Life (rechargeable) : 10 days

Other Features
  • 3.5″ multi finger touchpad
  • USB cable extender : 59.05 in (150 cm)
Warranty Information

1-Year Limited Hardware Warranty

Part Number
  • 920-007182

Read More About:

Logitech K830 Illuminated TV Wireless Touch Keyboard User Manual

Download:

Logitech K830 Illuminated TV Wireless Touch Keyboard User Manual – [ Download PDF ]


FAQ – Frequently Asked Questions

External keyboard shortcuts for iPadOS****

You can view the available keyboard shortcuts for your external keyboard. Press and hold the  Command  key on your keyboard to display the shortcuts.

Change modifer keys of external keyboard on iPadOS****

You can change the position of your modifier keys at any time. Here’s how:
– Go to  Settings  >  General  >  Keyboard  >  Hardware keyboard  >  Modifier Keys.

Toggle between multiple languages on iPadOS with an external keyboard****

If you have more than one keyboard language on your iPad, you can move from one to the other using your external keyboard. Here’s how:
1. Press  Shift  +  Control  +  Space bar.
2. Repeat the combination to move between each language.

Warning message when Logitech device is connected to iPadOS****

When you connect your Logitech device, you might see a warning message.
If this happens, make sure to connect only the devices you’ll be using. The more devices that are connected, the more interference you might have between them.
If you are having connectivity issues, disconnect any Bluetooth accessories that you’re not using. To disconnect a device:
– In  Settings  >  Bluetooth , tap the information button next to the device name, then tap  Disconnect.

Bluetooth mouse or keyboard not recognized after reboot on macOS (Intel- based Mac) – FileVault****

If your Bluetooth mouse or keyboard does not reconnect after a reboot at the login screen and only reconnects after the login, this might be related to FileVault encryption.
When FileVault is enabled, Bluetooth mice and keyboards will only re-connect after login.

Potential solutions:
– If your Logitech device came with a USB receiver, using it will solve the issue.
– Use your MacBook keyboard and trackpad to login.
– Use a USB keyboard or mouse to login.
Note: This issue is fixed from macOS 12.3 or later on M1. Users with an older version might still experience it.

How to determine if your K830 keyboard supports Bluetooth Smart****

The K830 keyboard comes in two versions:
-Unifying connection
– Unifying or Bluetooth Smart connection
To determine if your keyboard is the Bluetooth version, please check the icon on the  del  key on the upper right side of your keyboard, next to the touchpad.
The Bluetooth version displays the Bluetooth logo:

You can use either a Unifying connection with this keyboard, or Bluetooth, if your computer supports Bluetooth Smart.

The original K830 keyboard displays the PC power logo:

This version of the K830 keyboard uses a Unifying USB receiver to connect to the  computer.

Custom settings are lost when upgrading from Logitech Options 1.0 to 1.10.249****

If you’re logged on to your computer with standard user rights, and you upgrade Logitech Options from version 1.0 to version 1.10.249, you’ll lose your customized settings.
To address this issue, you can either:
– Log out and back in to your system. OR
– Restart your computer.

Configure all-in-one keyboard gesture settings with Logitech Options****

You can configure gesture settings using Logitech Options software.
NOTE:
 If you don’t already have Logitech Options installed, you can download it. See Answer 360023422033 for instructions.
Using Logitech Options, you can:
– Configure gesture settings
– Restore Default Settings

Configure gesture settings****

1. With your keyboard connected, launch Logitech Options.
2. At the top of the Logitech Options window, click the  Gestures  tab.
3. Hover the cursor over a gesture option in the left pane. A video clip will display in the right pane that demonstrates the gesture.

4. Click the arrow next to the gesture to expand the options menu.

5. Select the desired gesture option. It will take effect immediately.

Restore Default Settings****

1. To reset all of the device customizations to the default settings, click Restore Defaults.

NOTE:  The  Restore Defaults  button is visible in all tabs within Logitech Options.
2. Click  Continue  to confirm.


K830 keyboard does not work with TV****

When you have a computer connected to your TV, you can use the K830 keyboard for input through the computer. Please note that the K830 keyboard may not function properly when you connect it directly to a TV. Check your TV’s documentation for input-device compatibility information.

Disabling all-in-one keyboard keys in Logitech Options****

You can disable some of the keys that you don’t plan to use on your all-in-one keyboard using Logitech Options software.
NOTE:
 If you don’t already have Logitech Options installed, you can download it. See answer 360023421753 for instructions.

To disable key functions:
1. With your all-in-one keyboard connected, launch the Logitech Options software.
2. In the lower left of the Logitech Options window, click  More.

3. On the left side, click  This Device.

4. In the Disabled Keys section, check the boxes next to the keys that you want to disable.

NOTE: Some settings shown may be limited to certain devices.

Check all-in-one keyboard battery status with Logitech Options software****

You can check the battery status of your all-in-one keyboard using Logitech Options software.
NOTE:  If you don’t have Logitech Options installed, you can download it. See answer 360023261154 for instructions.

To check the battery status:
1. With your all-in-one keyboard connected, launch the Logitech Options software.
2. Hover the mouse pointer over the battery icon in the lower-right corner to view the battery’s charging status.

When the device is connected to an external power source (ex. using the USB cable), the battery status icon will change to a charging status icon.

Configure all-in-one keyboard point and scroll settings with Logitech Options software****

You can adjust pointer speed and configure scroll settings using Logitech Options software.
NOTE:
 If you don’t already have Logitech Options installed, you can download it. See Answer 360023261074 for instructions.
Using Logitech Options, you can:
– Configure scroll settings
– Adjust pointer speed
– Restore default settings

Configure scroll settings****

1. With your all-in-one keyboard connected, launch the Logitech Options software.
2. At the top of the Logitech Options window, click the  Point and Scroll tab.
3. Hover the mouse pointer over a scrolling option in the left pane. A video clip will display in the right pane that demonstrates the behavior.

4. Click the arrow next to the selected option to expand the options menu.

5. Select the desired scroll option. It will take effect immediately.

Adjust pointer speed****

Under  Pointer Speed , drag the slider:
– left to decrease the speed
– right to increase the speed

Restore default settings****

1. Click  Restore Defaults  in the lower left to reset all device customizations to their default settings.

NOTE:
 The  Restore Defaults  button is visible in all tabs within Logitech Options.
2. Click  Continue  to confirm.

Configure function keys on an all-in-one keyboard with Logitech Options software****

You can configure the function keys on an all-in-one keyboard using Logitech Options software.
NOTE:
 If you don’t already have Logitech Options installed, you can download it. See Answer 360023421613 for instructions.
Using Logitech Options, you can:
– Configure function keys
– Set F1-F12 as standard function keys
– Restore default settings

Configure function keys****

1. With your all-in-one keyboard connected, launch the Logitech Options software.
2. Click the  Keyboard  tab at the top of the Logitech Options window.
3. Hover the mouse pointer over a highlighted key to display its current function assignment.
NOTE:  In the example below, the F2 key is assigned to Minimize Window.

4. To assign a new key function, click any highlighted key to open the drop- down menu.
5. Select  More  to expand the list of all available key functions. Scroll up or down the list as needed.

6. To collapse the list, select  Less.

7. Click the desired function to select it. It will take effect immediately.
8. To continue configuring other highlighted keys, click any empty space in the center of the Logitech Options window.

Set F1-F12 as standard function keys****

– In the lower left of the Logitech Options window, click  Use F1 – F12 as standard function keys  to enable this option.
NOTE:
 When standard function keys are enabled, the F-keys perform standard function commands, and not enhanced function commands (ex. media playback, maximize/minimize window, etc.)

NOTE:
 The standard function key option is disabled by default.

Restore default settings****

1. Click  Restore Defaults  in the lower left to reset all device customizations to their default settings.

NOTE:  The  Restore Defaults  button is visible in all tabs within Logitech Options.
2. Click  Continue  to confirm.

Configure More Settings in Logitech Options software****

The  More Settings  menu in Logitech Options lets you:
– Configure device-specific on-screen notifications and secondary functions.
– Launch Logitech Unifying software.
– Check for Logitech Options software updates.

Open More Settings
– In the lower left region of the Logitech Options window, click the  More button. The  More Settings  window will appear.

NOTE:  The  More  button is accessible in all tabs within the Logitech Options user interface.

Configure More Settings
This Device
– On this page, you can:
– Access a link to the product-support web page for the selected device.
– Find firmware version information for the selected device.
– Enable and disable on-screen notifications and secondary functions.

NOTE:  Click the  X  at the top right to return to the main user interface.

Connectivity
– Logitech Unifying software lets you manage your devices that use a Unifying receiver. You can pair up to six Unifying devices with a single Unifying receiver.
– Click  Open Unifying Software  to launch the software, and then follow the on-screen instructions to pair your device.
– Click  Learn more  to get information about the Unifying receiver and other devices.

Software
– On this page, you can:
– Find the version number of Logitech Options that is currently installed.
– Enable or disable the option to  Automatically check for updates  to Logitech Options.
NOTE:  Automatic update checking is enabled by default.
– Manually check for updates when you click  Check for Update.

K830 keyboard Caps Lock indicator****

To know if Caps Lock is on, press the  Caps Lock  key and look at the on- screen notification.
NOTE:  You need to have Logitech Options software installed in order to receive on-screen notifications. If you don’t have Logitech Options software installed, you can download it.
Caps Lock On  — When you press the  Caps Lock  key and see the following “Caps Lock On” message, unless you use the  Shift  key, all of the letters you type will appear in uppercase.

Caps Lock Off  — When you press the  Caps Lock  key and see the following “Caps Lock Off” message, unless you use the  Shift  key, all of the letters you type will appear in lowercase.

Scroll lock feature on the K830 keyboard****

Your K830 keyboard’s Scroll Lock function key is located on the  Caps Lock key.
To toggle Scroll Lock off or on, press the  FN  +  Caps Lock  key at the same time.

NOTE:  If you’ve installed the Logitech Options software, the confirmation message “Scroll Lock Off” or “Scroll Lock On” will display for about two seconds in the lower portion of your monitor each time you toggle the key.

K830 keyboard not working or frequently stops working****

– Keyboard isn’t working
– Keyboard frequently loses connection

Keyboard isn’t working****

When your keyboard isn’t working, the problem is likely a lost connection. The connection between the keyboard and the Unifying receiver can be lost for several reasons, such as:

– Low battery levels
– Moving the receiver from one USB port to another
– Moving the receiver to another computer
– Plugging the receiver into a USB hub, KVM switch or other unsupported device. (NOTE:  Your Unifying receiver must be plugged directly into your computer.)
– Using your wireless keyboard on metal surfaces
– Radio frequency (RF) interference from other wireless devices, such as:

– Wireless speakers
– Computer power supplies
– Monitors
– Cell phones
– Garage door openers

Before connecting your keyboard:
– Fix or rule out the potential problems listed above.
– Make sure your keyboard is turned on and the battery level is good. See answer 360023260034 for instructions.
– Make sure the receiver is securely plugged directly into a working USB port on your computer.
– Turn your computer on.

Reconnecting your keyboard
1. Download and install the correct version of Logitech SetPoint Mouse and Keyboard Software from the K830 Downloads page.
2. Launch the Logitech Unifying Software:
Windows 7:  Start  >  Programs  >  Logitech  >  Unifying  > Logitech Unifying Software
3. Windows 8:  Start Screen  >  Logitech Unifying Software
4. Click  Next  at the bottom of the  Welcome  screen.
Follow the on-screen instructions to turn your keyboard off and then back on.

5. When your keyboard is detected, you’ll see this window:

6. If you can type in the testing box, select  Yes  and then click Next. Otherwise, repeat from step #4.
7. Click  Finish  to exit the Logitech Unifying Software. Your keyboard should now be connected.

Keyboard frequently stops working****

If your keyboard frequently stops working and you keep having to reconnect it with the Unifying receiver, try these suggestions:
– Keep other electrical devices at least 8 inches (20 cm) away from the keyboard and host device
– Move the keyboard closer to the computer or tablet
– Try the receiver in a different USB port on your computer

Use a different USB receiver with my Unifying product****

You can use any Unifying receiver to connect up to six Unifying devices.

Look for this Unifying logo on both your product and the receiver:

Each time you switch a device to a different receiver, you need to reconnect it using the Logitech Unifying software. See answer 23116 for instructions.
NOTE:
 Although a device may be supported by the Unifying receiver, Logitech Keyboard and Mouse software support will depend on the specific product.

K830 keyboard battery life and replacement****

Keyboard battery information
– Rechargeable battery, estimated 3 hours to full charge
– Expected battery life is up to 10 days depending on backlight settings
Your keyboard has a standby mode to conserve power when not in use.
NOTE:  The keyboard batteries aren’t user-replaceable.

Supported operating systems for the Illuminated Living-Room Keyboard K830****

At the time of release, this product is supported on:
– Windows 8 / 8.1
– Windows 7
See this product’s Downloads page for the latest software support.

Recharge the K830 keyboard****

Your keyboard is rechargeable. There are no batteries to be replaced.
A three-hour charge provides up to 10 days of use when you type about two hours a day with the backlight on, or about one year without the backlight.
NOTE:  The use you get between charges may vary depending on your usage pattern.
When you turn on the keyboard, the battery indicator:

– Blinks green when the battery is charging
– Glows green when the battery is charged
– Blinks red to indicate that battery power is low and the keyboard should be recharged

To charge your keyboard’s battery:
– Connect the keyboard to a computer using the Micro‑USB charging cable.

The battery indicator blinks green while it’s charging. Charge the keyboard until the indicator light stops blinking. You can use the keyboard while it charges.

NOTE:  If the battery power is low (indicator blinking red), the keyboard backlight is disabled.

Operating distance between the mouse or keyboard and USB receiver****

In an ideal environment, a Unifying or non-Unifying device can operate up to 30 feet (10 meters) away from its receiver (shown below) in a clear line of sight.

If you’re not getting this distance, try these suggestions:
– Replace the battery/batteries or make sure your mouse or keyboard is fully charged
– Move devices that emit radio waves or could cause radio interference away from your work area (Examples: cell phones, radios, wireless routers, microwaves)

To determine if your environment is shortening your operating range, try using your device in a different environment to see if the distance improves. If it does, look for other possible sources of interference you can remove from your work area.

Mouse and keyboard compatibility with USB hubs and KVM switches****

We do not support the use of third-party devices with our mice and keyboards. They can interfere with communication between a mouse or keyboard and the computer.
Unsupported third-party devices include:

– KVM switch boxes
– Port replicators
– Docking stations
– USB hubs

NOTE:  The manufacturers of these third-party devices implement keyboard and mouse support in different ways. There is currently no industry standard.

My Unifying mouse or keyboard wakes the computer even when it is set not to****

Symptom
After disabling the ability to wake-up the system in Windows Device Manager, the Unifying mouse or keyboard still brings the system out of sleep mode.

Solution
Even if you bought a mouse-only or keyboard-only product, the Unifying receiver that came with it still enumerates for both the mouse and keyboard interfaces.

Example
If you have two mice attached, then you would need to uncheck the “Allow this device to wake the computer” option for both mice plus a keyboard in the Windows Device Manager.
Use the process below to identify and configure the Unifying devices to not wake up the system in Windows Device Manager.

Changing wake-up settings in the Device Manager
To change the wake-up settings in Windows Device Manager, you’ll need to launch it through Computer Management and then make your selections. Here’s how:
1. Click Start, right-click  Computer , and then click  Manage.
2. Click Device Manager in the navigation pane on the left.

3. Select and expand either the “Keyboards” or “Mice and other pointing devices” category.
4. Right-click on the first entry and go to Properties > Details tab > Hardware IDs under the Property section.
5. Make sure the Value section contains:  HID\VID_046D &PID_C52B. If it doesn’t, click  Cancel  and open the next mouse or keyboard entry in the list.

6. Select  the “Power Management” tab and uncheck the “Allow this device to wake the computer” check box.

7. Repeat the same steps for all entries in both the “Keyboards” and “Mice and other pointing devices” categories.

Backup device settings to the cloud in Logitech Options+****

INTRODUCTION
This feature on Logi Options+ allows you to backup the customization of your Options+ supported device automatically to the cloud after creating an account. If you are planning to use your device on a new computer or wish to go back to your old settings on the same computer, log into your Options+ account on that computer and fetch the settings you want from a backup to set up your device and get going.

HOW IT WORKS
When you are logged into Logi Options+ with a verified account, your device settings are automatically backed up to the cloud by default. You can manage the settings and the backups from the Backups tab under More settings of your device (as shown):

Manage settings and backups by clicking on  More  >  Backups:

AUTOMATIC BACKUP OF SETTINGS  — if the  Automatically create backups of settings for all devices  checkbox is enabled, any settings you have or modify for all of your devices on that computer are backed up to the cloud automatically. The checkbox is enabled by default. You can disable it if you don’t want the settings of your devices to be backed up automatically.

CREATE A BACKUP NOW  — this button allows you to backup your current device settings now, if you need to fetch them later.

RESTORE SETTINGS FROM BACKUP  — this button lets you view and restore all the available backups you have for that device that are compatible with that computer, as shown above.
The settings for a device are backed up for every computer that you have your device connected to and have Logi Options+ that you are logged into. Every time you make some modifications to your device settings, they get backed up with that computer name. The backups can be differentiated based on the following:

1. Name of the computer. (Ex. John’s Work Laptop)
2. Make and/or model of the computer. (Ex. Dell Inc., Macbook Pro (13-inch) and so on)
4. The time when the backup was made
5. The desired settings can then be selected and restored accordingly.

WHAT SETTINGS GET BACKED UP
– Configuration of all the buttons of your mouse
– Configuration of all the keys of your keyboard
– Point & Scroll settings of your mouse
– Any application-specific settings of your device

WHAT SETTINGS ARE NOT BACKED UP
– Flow settings
– Options+ app settings

Num Lock disabled after Windows 10 starts****

By default, the Num Lock on your keyboard is disabled each time Windows 10 boots up after a shutdown or restart.

To configure your operating system so that Num Lock stays on during startup, please contact professional support for your operating system. This requires advanced changes that need to be done under the guidance of a professional technician.

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