IQOS 3 Multi Tobacco Heating System User Guide

June 3, 2024
IQOS

IQOS 3 Multi Tobacco Heating System

How to use your IQOS Multi

TURN ON

  • Press and hold IQOS Multi Button for 4 seconds then release; Battery Status Light and Button & Status Light will flash.

OPEN

  • Rotate Lid counter-clockwise.

IQOS 3 MultiIQOS-3-Multi-Tobacco-Heating-System-
fig-3

INSERT HEATSTICK™

  • Insert and gently press the HeatStick to the line on filter.

START HEATING

  • Hold Button until IQOS Multi vibrates and Button & Status Light pulses white.

ACCESSORIES

BEGIN USE

  • Start using once IQOS Multi vibrates twice and Button & Status Light is solid white.

NEARLY COMPLETE

  • To signal the last 30 seconds, IQOS Multi will vibrate twice and Button & Status Light pulses white.

CLEANING TOOLS

REMOVE HEATSTICK™

  • Slide Cap upward and then remove used HeatStick.

TO CLEAN

  • Slide Cap upward and remove completely. Insert IQOS Cleaning Tool and rotate gently.
  • Clean daily for optimal experience.

ENGAGE WITH IQOS

For further instructions and Customer Care support visit www.iqos.com

Download the IQOS Connect App on Google Play

  • Google Play and the Google Play logo are trademarks of Google LLC.
  • IQOS Connect App may not be available in your country.

Quick Tips

TO CHECK BATTERY STATUS

  • Tap IQOS Multi Button to check battery level.

TO RESET

Press and hold IQOS Multi Button for 10 seconds then release; Battery Status Light and Button & Status Light will fade in, blink twice, then progressively fade in to confirm a reset.

LIGHT BLINKS WHITE TWICE

  • IQOS Multi is outside operating temperature (<0°C/>50°C). Wait until device is within temperature limits.

LIGHT BLINKS RED

  • Reset IQOS Multi.
  • If the blinking persists, please contact Customer Care.

WARNING: This symbol indicates that caution is required when operating the product.

SAFETY WARNINGS AND INSTRUCTIONS

PLEASE READ AND SAVE THESE INSTRUCTIONS

The Safety Warnings and Instructions included in this document cannot cover all possible conditions and situations that could occur. Caution and care must be exercised when using or maintaining any personal electronic product. To reduce the risk of injury, always use this product in accordance with the manufacturer’s instructions. This product contains no user-serviceable parts. Do not attempt to open, modify or repair any component of this product or to replace any of the components or batteries, doing so may result in personal injury.

Never use this product in places where flammable materials, liquids and gases are present. This product must only be charged using Safety Extra Low Voltage. Only charge this product indoors. The following symbol indicates that a specific detachable power supply unit is required for connecting the electrical appliance to the supply mains. The type reference of power supply unit is marked near the symbol. The type reference of the power supply is reported as SxxA2x meaning that different adaptor models can be used to charge the product depending on that region’s plugs. Only charge your product by using one of the following approved IQOS™ AC Power Adaptor models: S52A21, S21A20, S21A22, S21A23, S21A25, S21A27. Do not touch this product if it becomes wet or immersed in any liquid. Do not drop this product or subject it to strong shock. Never attempt to touch the Heater Blade, this may cause personal injury or damage to the Heater Blade. Keep away from children at all times and ensure that they do not play with this product. This product is not intended for use by persons with reduced physical, sensory or mental capabilities or lack of knowledge unless they have been given supervision or instruction to use the product in a safe way and understand the hazards involved. Do not use this product under the following circumstances:

  1. Where the use of electronic devices is prohibited;
  2. On or near heat sources i.e. radiators or fires;
  3. If it is damaged, tampered or broken and
  4. If it has been exposed to excessive heat or moisture.

ATTENTION:  IQOS works exclusively with HeatSticks™. Never use IQOS with a cigarette or similar products or with tobacco sticks or accessories not approved by the manufacturer. Do not remove a HeatStick while in use. HeatSticks are single use only and should never be re-used, lit with a match, lighter or any other flame source.

Tobacco and health effects

  • IQOS is not risk-free.
  • HeatSticks contain nicotine, which is addictive.
  • The best way to reduce tobacco-related health risks is to quit tobacco and nicotine use altogether.

Nicotine

  • Nicotine is naturally present in the tobacco used in HeatSticks.
  • Nicotine is addictive and may cause side effects similar to those associated with other nicotine-containing products, like headache, nausea, or throat irritation. If you experience these symptoms stop using HeatSticks and consult a health care professional.
  • IQOS is not for people who have heart problems or are diabetic.
  • IQOS should not be used during pregnancy or while breastfeeding.
  • If you are pregnant, breastfeeding or think you may be pregnant, you should quit tobacco and nicotine use altogether and consult a health care professional.

Children and adolescents

  • IQOS is intended for adult use only.
  • Children and adolescents should not use IQOS under any circumstances.

IMPORTANT SAFETY INFORMATION

WARNING:  Choking and ingestion hazard

  • Keep HeatSticks out of reach of children and pets.
  • CHOKING HAZARD HeatSticks contain small parts.
  • INGESTION HAZARD If HeatSticks are swallowed, seek medical attention immediately due to risk of nicotine ingestion.

WARNING:  Battery risk

  • IQOS is powered with sealed Lithium-ion (Li-ion) batteries. Under normal conditions of use, the battery is sealed. If battery fluid leaks, follow these precautions:
  • If you swallow fluid, seek medical attention immediately. Do not induce vomiting or ingest food or drink.
  • If fluid is inhaled, get fresh air and seek medical attention.
  • In case of contact with skin, wash hands and do not touch eyes.
  • In case of contact with eyes, immediately flush with running water for at least 15 minutes and seek medical attention.

CAUTION:  Hot aerosol risk

  • When using IQOS under hot and humid weather conditions, the water in the aerosol make the aerosol temperature feel very hot.
  • To help avoid this sensation, store your HeatSticks in a cool dry place.
  • Do not expose product to high humidity conditions or direct sunlight.
  • Do not use IQOS during hot conditions or in periods of high humidity
  • If you experience discomfort, stop using the product and contact a health care professional.

CAUTION:  Allergic reaction risk

  • IQOS could cause an allergic reaction.
  • Stop using IQOS and seek medical attention immediately if you experience any of the following symptoms that may indicate a serious allergic reaction: swelling of the face, lips, tongue, gums, throat, or body, difficulty breathing, or wheezing.

Reporting of adverse events or incidents

If you experience any unwanted health effect when using IQOS, consult a health care professional. You can report any adverse event or incident directly by contacting your local Customer Care (details can be found in the Customer Care & Warranty booklet). By reporting side effects, you can help provide more information on the safety of this product.

For more information please go to:  www.iqos.com

INFORMATION FOR DISPOSING OF IQOS 3 MULTI

Valid across European Union and EEA

This symbol on the product or on its packaging indicates that this product and its individual parts (including batteries) must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. Amongst others, waste batteries can be returned free of charge at the point of sale. The separate collection and recycling of your waste equipment (including batteries) at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. Disposing waste equipment as unsorted municipal waste (e.g. by waste incineration or land filling) can have negative effects on the environment and human health.

For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your local household waste disposal service or the shop where you purchased the product. The local importer of the product will provide for the financing of the treatment and recycling of waste equipment returned through these designated collection points in accordance with local requirements.

TECHNICAL DATA

  • IQOS 3 Multi-Model:  A1405
  • Battery type:  Li-ion rechargeable battery
  • Input: 5V  2A
  • Bluetooth®:  4.1
  • IQOS AC Power Adaptor
  • Model:  S52A21, S21A20, S21A22, S21A23, S21A25, S21A27
  • Input:  100V-240V~ 50/60HZ 0.3A
  • Output: 5V  2A

USB Type C Cable

Battery removal instructions (for disposal and recycling)

Batteries must not be removed by the consumer. At end of product life, only an authorized recycler may safely remove batteries by using the following steps. IQOS 3 Multi (A1405):

  • Step 1. Check the voltage:  The device should be fully discharged before disassembling it.
  • Step 2. Rear housing removal (the use of a jig is recommended):  Remove the housing hooks, which are located on the lower side of the device (on the side, close to the USB socket). The rear housing can now be removed.
  • Step 3. Sub-assembly removal:  Enlarge both sides of the extruded chassis, then remove the core sub-assembly.
  • Step 4. Battery removal:  Gently pull the battery away from the adhesive backing. Remove the screws which secure the PCB, then carefully remove the battery and PCB from the casing. Disconnect the battery cable by using the relevant tool (AVX 06-9296-7001-01-000).
  • Step 5. Disposal:  Recycle the battery, assembly and PCB according to local regulations.

Hereby, Philip Morris Products S.A. declares that IQOS 3 Multi is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The official Declaration of Conformity may be found at: www.pmi.com/declarationofconformity

IQOS 3 Multi-Model A1405 operates within 2.402 – 2.480GHz frequency band with a maximum RF output power of 7.0dBm. Designed and manufactured under the authority of Philip Morris Products S.A., Quai Jeanrenaud 3, 2000 Neuchâtel, Switzerland.

Bluetooth®

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Philip Morris Products S.A. and its affiliates is under license. Other trademarks and trade names are those of their respective owners.

© 2018 Copyright Philip Morris Products S.A.

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