Ubiquiti Networks ‎UAP-NANOHD-US nanoHD Compact 802.11ac Instruction Manual

: June 4, 2024
: UBIQUITI

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Ubiquiti Networks ‎UAP-NANOHD-US nanoHD Compact 802.11ac

INTRODUCTION

Use the Unifi nanohd AP in high-density areas where optimum wireless performance and a small footprint are required. The simultaneous, Dual-Band, 4×4 MU-MIMO technology and practical 802.3af PoE compliance are features of the Unifi nanohd AP. Unifi nanohd APs can be powered by switches that are 802.3af PoE compliant. We advise using a unified PoE switch to power your unified devices (sold separately). All Unifi PoE switches and 48V adapters are compatible with the Unifi nanohd AP.

Thank you for purchasing the Ubiquiti Networks® UniFi® 802.11ac Wave 2 Enterprise Access Point. This Quick Start Guide is designed to guide you through installation and includes warranty terms.

IMPORTANT: The UAP-nanoHD requires the UniFi Controller v5.7 or higher, available at: www.ubnt.com/download/unifi

PACKAGE CONTENTS

$Ubiquiti UniFi nanoHD Compact 802.11ac Wave2 $1$$

Included only in the single-pack of the UAP-nanoHD

TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the professional installer’s responsibility to follow local country regulations, including operation within legal frequency channels, output power, indoor cabling requirements, and Dynamic Frequency Selection (DFS) requirements.

INSTALLATION REQUIREMENTS

CAT5 cable
Phillips screwdriver
Drill and drill bit (6 mm for wall-mounting or 3 mm for ceiling-mounting)
Optional: Drywall or keyhole saw (to cut 18 mm hole for Ethernet cable feed)

SYSTEM REQUIREMENTS

Microsoft Windows 7/8/10, Mac OS X, or Linux
Java Runtime Environment 1.8 (or above)
Web Browser: Google Chrome (Other browsers may have limited functionality.)
UniFi Controller software v5.7 or higher (available at:

www.ubnt.com/download/unifi)

NETWORK TOPOLOGY REQUIREMENTS

A DHCP-enabled network (for the AP to obtain an IP address as well as for the wireless clients after deployment)
A UniFi Cloud Key or management station running the UniFi Controller software, located either on-site and connected to the same Layer-2 network, or off-site in the cloud or a NOC

$Ubiquiti UniFi nanoHD Compact 802.11ac Wave2 $2$$

All UniFi devices support off-site management controllers. For setup details, see the User Guide on the website: www.ubnt.com/download/unifi

HARDWARE OVERVIEW

LED

LED Color	Status
White	Factory default, waiting to be adopted.
Flashing White	Initializing.
Alternating White/Blue	Device is busy; do not touch or unplug it. This

usually indicates that a process such as a firmware upgrade is taking place.

Blue

| Indicates the device has been successfully adopted by a network and is working properly.

Quickly Flashing Blue

| This is used to locate an AP.

When you click Locate in the UniFi Controller software, the LED on the AP will flash. It will also display the location of the AP on the map.

Steady Blue with Occasional Flashing| Indicates the device is in an isolated state (all WLANs are brought down until an uplink is found).

PORTS

LOCKING NOTCH: The Locking Notch will be used with the Mounting Bracket to help secure the UniFi AP. (This is described further in the Mounting Bracket section.)
ETHERNET: This Gigabit Ethernet port is used to connect the power and should be connected to the LAN and DHCP server.
RESET: The Reset button serves two functions for the UniFi AP:
RESTART: Press and release the Reset button quickly.
RESTORE TO FACTORY DEFAULT SETTINGS: Press and hold the Reset button for more than five seconds.
CABLE FEED: Plug If your Ethernet cable feeds along the mounting surface, remove the Cable Feed Plug.

MOUNTING BRACKET

Locking Tab During installation, the Locking Tab on the Mounting Bracket moves from the Initial Position to the Final Position, where the Locking Tab fits securely into the Locking Notch on the UniFi AP to help prevent theft.

NOTE: If you need to remove the UniFi AP from the Mounting Bracket, insert a paper clip in the Slot to release the Locking Tab and turn the UniFi AP counterclockwise.

HARDWARE INSTALLATION

The UniFi AP can be mounted on the wall or ceiling. Perform the steps for the appropriate installation:

WALL MOUNT

Position the Mounting Bracket at the desired location on the wall with the arrow pointing up.
Use a pencil to mark the four mounting holes. Use a 6 mm drill bit to drill the mounting holes.
If your Ethernet cable feeds through the wall, then cut or drill a circle approximately 18 mm in diameter. Then feed the CAT5 cable through the hole. NOTE: 25 mm is the distance from the center of the bottom mounting hole to the center of the cable hole.
Insert the Screw Anchors into the 6 mm holes. Secure the Mounting Bracket to the wall by inserting the Screws into the anchors. $Ubiquiti UniFi nanoHD Compact 802.11ac Wave2 $9$$
If the Ethernet cable runs along the mounting surface, remove the Cable Feed Plug. $Ubiquiti UniFi nanoHD Compact 802.11ac Wave2 $10$$
Connect the Ethernet cable to the Ethernet port. $Ubiquiti UniFi nanoHD Compact 802.11ac Wave2 $11$$
Align the arrow on the UniFi AP with the arrow on the Locking Tab of the Mounting Bracket. $Ubiquiti UniFi nanoHD Compact 802.11ac Wave2 $12$$
Ensure that the UniFi AP is firmly seated on the Mounting Bracket. Turn the UniFi AP clockwise until it locks into place and the Locking Tab fits securely into the Locking Notch. $Ubiquiti UniFi nanoHD Compact 802.11ac Wave2 $13$$

CEILING MOUNT

Remove the ceiling tile.
Place the Ceiling Backing Plate in the center of the ceiling tile. Mark the four mounting screw holes.
Mark a hole approximately 18 mm in diameter for the Ethernet cable feed.
Note: 25 mm is the distance from the center of the bottom mounting hole to the center of the cable hole.
Use a 3 mm drill bit to drill the screw holes, and cut or drill the hole for the Ethernet cable feed.
Insert the Flat Head Screws through the Mounting Bracket, ceiling tile, and Ceiling Backing Plate. Fasten the screws using the Keps Nuts. Then feed the Ethernet cable through the 18 mm hole. $Ubiquiti UniFi nanoHD Compact 802.11ac Wave2 $16$$
Connect the Ethernet cable to the Ethernet port.
Align the arrow on the UniFi AP with the arrow on the Locking Tab of the Mounting Bracket.
Ensure that the UniFi AP is firmly seated on the Mounting Bracket. Turn the UniFi AP clockwise until it locks into place and the Locking Tab fits securely into the Locking Notch.
Set the ceiling tile back into place.

POWERING THE UNIFI AP

The UAP-nanoHD features auto-sensing 802.3af PoE support and can be powered by any of the following:

Ubiquiti Networks UniFi Switch with PoE
3af PoE compliant switch
Ubiquiti Networks Gigabit PoE Adapter (48V, 0.5A)

The single-pack of the UAP-nanoHD includes one Gigabit PoE adapter. For multi- pack units, PoE adapters or a UniFi Switch with PoE may be purchased separately.

CONNECTING TO A POE SWITCH

Connect the Ethernet cable from the UniFi AP directly to an 802.3af-compliant port on the switch.

CONNECTING POWER OVER ETHERNET

Connect the Ethernet cable from the device to the adapter’s POE port.
Connect an Ethernet cable from your LAN to the adapter’s LAN port.
Connect the Power Cord to the adapter’s power port. Connect the other end of the Power Cord to a power outlet.

$Ubiquiti UniFi nanoHD Compact 802.11ac Wave2 $21$$

MOUNTING THE POE ADAPTER (OPTIONAL)

Remove the PoE Mounting Bracket from the adapter, place the bracket at the desired location, and mark the two holes.
Pre-drill the holes if necessary, and secure the bracket using two fasteners (not included).
Align the adapter’s slots with the tabs of the PoE Mounting Bracket, and then slide the adapter down.

$Ubiquiti UniFi nanoHD Compact 802.11ac Wave2 $22$$

SOFTWARE INSTALLATION

Download and install the latest version of the UniFi Controller software. Launch it and follow the on-screen instructions. The software and step-by-step instructions in the User Guide are available at: www.ubnt.com/download/unifi

After you have installed the software and run the UniFi Installation Wizard, a login screen will appear for the UniFi Controller management interface. Enter the Admin Name and Password that you created and click Sign In.

MOBILE APP INSTALLATION

Ubiquiti Networks also offers the UniFi app, which is available from the App Store® (iOS) or Google Play™ Store (Android).

You can use it to provision a UniFi AP for basic functionality without configuring a UniFi Controller. It also allows seamless provisioning of APs for remote controllers (controllers not on the same Layer 2 network) and easy access to local controllers and those monitored on unifi.ubnt.com

SPECIFICATIONS

UAP-nanoHD

Dimensions| 160 x 160 x 32.65 mm

(6.3 x 6.3 x 1.29″)

Weight

With Mounting Kits

| 300 g (10.6 oz)

315 g (11.1 oz)

2.4 GHz 5 GHz

|

23 dBm

26 dBm

Antenna Gain

2.4 GHz 5 GHz

|

2.8 dBi 3 dBi

MIMO

2.4 GHz 5 GHz

|

2×2 4×4

Radio Rate

2.4 GHz 5 GHz

|

300 Mbps

1733 Mbps

Wi-Fi Standards| 802.11 a/b/g/n/ac/ac-wave2
Wireless Security| WEP, WPA-PSK,

WPA-Enterprise (WPA/WPA2, TKIP/AES)

Only the single-pack of the UAP-nanoHD includes a PoE adapter.

SAFETY NOTICES

Read, follow, and keep these instructions.
Heed all warnings.
Only use attachments/accessories specified by the manufacturer.

WARNING: Do not use this product in a location that can be submerged by water.

WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

ELECTRICAL SAFETY INFORMATION

Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.
Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.
Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment.
Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection.

Protective bonding must be installed in accordance with local national wiring rules and regulations.

Frequently Asked Questions

Does this sku have a poe injector included?

The 1 pack has a POE. The 5 pack does not have POE injectors.

will two of these mesh together?

Just like the AC -Pro/LR/Lite, the HD series supports what Ubiquiti calls wireless uplink. You configure the AP wired and then can untether it and the controller will still find it and ask the user if you want to implement wireless uplink. It acts basically like a range extender.

Has anyone performed a speedtest using a gigabit internet connection?

I consistently get over 500 mb/s down using this AP as long as its connected to 5 GHz band.

Can this be used outside?

Depends on your definition of outside…I plan on installing in both of my garages, but to me these areas are not exposed to the elements.

I had ethernet cable run in my ceilings. should I have had them install an outlet also or will the ethernet cable also provide power to each ap?

You’ll need to either have the other end of the cable patched into a PoE+ switch or a PoE injector to power the AP without an outlet nearby. These work well enough with any off the shelf Poe+ switch by Netgear, D-Link, Tplink etc.

What is the range (in ft.) of this ap (2.4ghz and 5ghz)?

I’m using one nanoHD right now in the center of a 3000 sq. foot house and it covers pretty well on both bands. I will be going with 2 just to help a little with the drop at the edges of the home. One on either end of the house. The sheet does not say what the range is for the nanoHD.

Is there a rule of thump about placement? I have 4000 sf, + 1000 sf garage. I want to get started on the cabling.

5ghz generally isnt good about penetrating more than one standard interior residential wall.

What is the max number of devices?

Max recommended is 125. Theoretical max is 200

Can you set static ips for clients with only this ap and the unifi software?

No. You still need a router. The UniFi software only provisions the APs.

How’s the 2.4ghz range when compared to the uap-ac-lr?

The LR is for long range and it does outperform the Nano. If you search YouTube for Lawrence Systems they did a recent performance test of different Ubiquiti APs.

My device is showing “unifi ap-nanohd [beta] ” under the model id in devices, I have the latest firmware, are all these still in hardware beta.

No, current purchases are not Beta. I ordered three access points, with manufacture dates in late 2018 with the standard product name.

Can I use this item with my Netgear mesh products?

It will not integrate into Netgear’s mesh system. It has its own software and setup system and would end up being a second wifi network.

Is there a way to dim or turn off the light?

Yes. UniFi APs are managed in the UniFi Controller (APP or website) where you can select to turn the blue indication light on/off.

When the skins come out, will I be able to replace the white?

You’ll be able to cover over the white. Not replace it entirely.

Can I plug this into my uverse router, it’s fiber but impossible to get rid of the RG?

If your U-verse router has multiple LAN connections and is not simply a wireless router, then it will work. The Nano is an enterprise style AP and there are many options on provisioning, controlling and defining your network.