Kenmore BC4026 Pet Friendly Pop-N-Go Bagged Canister Vacuum User Guide

Canister Vacuum Cleaner
Aspiradora con tanque
Model/Modelo: BC4026

Vacuum Cleaner Help Line:
1-877-531-7321
8:00am-5:00pm EST, M-F
www.kenmore.com
Kenmore and the Kenmore logo are registered trademarks of KCD IP, LLC and/or Sears Brands, LLC and are used under license by Cleva North America, Inc.
All Rights Reserved.

BEFORE USING YOUR NEW VACUUM CLEANER

Please read this guide. It will help you assemble and operate your new Kenmore vacuum cleaner in the safest and most effective way. For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at 1-877-531-7321. You will need the complete model and serial numbers when requesting information. Your vacuum cleaner’s model and serial numbers are located on the Model and Serial Number Plate. Use the space below to record the model number and a serial number of your new Kenmore vacuum cleaner.

• Model No: __
• Serial No: __
• Date of Purchase: ____

Keep this book and your sales check (receipt) in a safe place for future reference.

PACKING LIST

Your KENMORE VACUUM CLEANER is packaged with the following parts and components assembled separately in the carton:

• Canister Vacuum Cleaner (with Floor Brush, Dusting Brush, and Crevice Tool)
• PowerMate®
• Pet PowerMate™
• Handle & Hose Assembly
• Telescoping Wand
• Use & Care Guide

KENMORE VACUUM CLEANER WARRANTY

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this product is warranted against defects in material or workmanship. WITH PROOF OF SALE a defective product will be replaced free of charge.
The Kenmore brand is used under license. Direct all claims for warranty replacement to Cleva North America, Inc., 1-877-531-7321This warranty covers ONLY defects in material and workmanship, and will NOT pay for:

1. Expendable items that can wear out from normal use, including but not limited to filters, belts, bags, or screw-in base light bulbs.
2. A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation, and maintenance.
3. Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation.
4. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents, including installation that was not in accord with electrical, gas, or plumbing codes.
5. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all supplied instructions.
6. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse, or use for other than its intended purpose.
7. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners, chemicals, or utensils other than those recommended in all instructions supplied with the product.
8. Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance.
9. Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the appropriate certification logo.

Disclaimer of implied warranties; limitation of remedies
The customer’s sole and exclusive remedy under this limited warranty shall be product replacement as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Seller shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you. This warranty applies only while this appliance is used in the United States. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Cleva North America, Inc., Greenville SC 29607

IMPORTANT SAFETY INSTRUCTIONS

Read all instructions in this guide before assembling or using your vacuum cleaner.
WARNING: Your safety is important to us. To reduce the risk of fire, electrical shock, injury to persons, or damage when using your vacuum cleaner, follow basic safety precautions including the following:

• Use your vacuum cleaner only as described in this guide. Use only with Kenmore recommended attachments.
• Disconnect the electrical supply before servicing or cleaning out the brush area. Failure to do so could result in brush unexpectedly starting causing personal injury from moving parts.
• Do not leave the vacuum cleaner when plugged in. Unplug from outlet when not in use and before performing maintenance.
• To reduce the risk of electrical shock – Donot use outdoors or on wet surfaces.
• Do not allow it to be used as a toy. Close attention is necessary when used by or near children.
• Do not use with a damaged cord or plug. If the vacuum cleaner is not working as it should, has been dropped, damaged, or left outdoors, return it to an Authorized Kenmore Service Center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Do not handle the plug or vacuum cleaner with wet hands.
• Do not put any objects into openings.
• Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.
• Do not put on chairs, tables, etc. Keep on the floor.
• Do not use a vacuum cleaner to pick up flammable or combustible liquids (gasoline, cleaning fluid, perfumes, etc.), or use in areas where they may be present. The fumes from these substances can create a fire hazard or explosion.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use a vacuum cleaner without a dust bag and/or filters in place.
• Always change the dust bag after vacuuming carpet cleaners or fresheners, powders, and fine dust. These products clog the bag, reduce airflow, and can cause the bag to burst. Failure to change the bag could cause permanent damage to the vacuum cleaner.
• Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the vacuum cleaner.
• Do not operate the vacuum cleaner without the exhaust filter or filter door in place.
• The hose contains electrical wires. Do not use when damaged, cut, or punctured. Replace if cut or worn. Do not pick up sharp objects.
• Always turn off and unplug the vacuum cleaner before connecting or disconnecting either hose, wand, Pet PowerMate™, or PowerMate®.
• Hold the plug when rewinding onto the cord reel.
• Do not allow the plug to whip when rewinding. You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.

WARNING:  This product contains a chemical known to the state of California to cause cancer and birth defects or other reproductive harm.

SAVE THESE INSTRUCTIONS

Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum cleaner is intended for Household use. Read this Use & Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.

PARTS AND FEATURES

It is important to know your vacuum cleaner’s parts and features to ensure its proper and safe use. Review these before using your vacuum cleaner.

• This vacuum is certified asthma & allergy friendly” by the Asthma and Allergy Foundation of America.
• Use only AAFA-approved replacement dust bags and exhaust filters to maintain AAFA certification.

REPLACEMENT PARTS

To order a replacement part call 1-844-202-9924

CANISTER

ATTACHMENTS

HANDLE & HOSE ASSEMBLY

TELESCOPING WAND

POWERMATE

• Please pay special attention to these hazard alert boxes, and follow any instructions given.

WARNING: statements alert you to such dangers as fire, electric shock, burns, and personal injury.
CAUTION:  statements alert you to such dangers as personal injury and/or property damage.

ASSEMBLY INSTRUCTIONS

Before assembling the vacuum cleaner, check the PACKING LIST (page 2). Use this list to verify that you have received and identified all the components of your new Kenmore vacuum cleaner.

WARNING:  Electrical Shock Hazard

• DO NOT plug into electrical supply until assembly is complete. Failure to do so could result in electrical shock or injury.

POWERMATE

• Align the wand and insert it onto PowerMate® until the wand locks into place.

HANDLE ASSEMBLY

• Insert the wand into the handle until the lock button snaps in place.

To remove: Press, the wand release button and pull up on the handle.
To store:  Disconnect hose from wand and canister to prevent stress on hose during storage. Store hose in a loosely coiled position so the hose covering is not stressed.

WAND (TELESCOPING)

• * The wand’s length is adjustable and requires no assembly.

  • To adjust, simply push on the wand adjust the button and slide the upper wand to the desired height.

NOTE:  When adjusting the wand length you may have to hold the PowerMate® with your hand or foot.

HOSE

1. Line up the hose latch tab and notch in the canister hood and insert the hose into the canister until it snaps into place.

IMPORTANT: Push the hose connector firmly into the canister body until the hose latch tab snaps into place. The vacuum cleaner will not operate until the hose is fully connected.
To remove:  Do not open the hood before removing the hose. With the hood closed press the hose latch tab and remove the hose.

CANISTER

1. Open the canister hood.
2. Check to see that the dust bag is, properly installed. See DUST BAG CHANGING (page 17) for instructions.
3. Check to see that the motor safety filter is properly installed. See MOTOR SAFETY FILTER CLEANING (page 18) for instructions.

OPERATING INSTRUCTIONS

CAUTION

• Moving parts! To reduce the risk of personal injury,
• DO NOT touch the brushroll when the vacuum cleaner is on.
• Contacting the brushroll while it is rotating can cut, bruise or cause other injuries. Always turn off and unplug from the electrical outlet before servicing.
• Use caution when operating near children.

HOW TO START

WARNING: Personal Injury and Product Damage Hazard

• ALWAYS turn off the vacuum cleaner before unplugging.
• The cord moves rapidly when rewinding. Keep children away and provide a clear path when rewinding the cord to prevent personal injury.
• DO NOT use outlets above counters.
• Damage from cord to items in surrounding area could occur.
• When any abnormality/failure occurs, stop using the product immediately and disconnect the power plug.

NOTE:  To reduce the risk of electric shock, this vacuum cleaner has a polarized plug; one blade is wider than the other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

WARNING:  Personal Injury and Product Damage Hazard

• DO NOT run over the power cord with PowerMate. Personal injury or product damage could result.
• DO NOT pull the plug from the wall by the power cord. If there is damage to the cord or plug, personal injury or property damage could result.
• Pull the cord out of the canister to the desired length. The cord will not rewind until the cord rewind button is pushed.

1. Plug the polarized power cord into a 120 Volt outlet located near the floor.

To rewind:  Turn off and unplug the vacuum cleaner. Hold the plug while rewinding to prevent damage or injury from the moving cord. Push cord rewind button.

1. Lower the wand from the upright position by pressing on the HANDLE RELEASE pedal.
2. Select a pile height setting by pressing the height to adjust the pedal on the rear of the PowerMate®. The pile height setting shows on the indicator.
3. Select a position on the handle three-way On/Off switch.
   Turn the vacuum cleaner off.
   Turn on the canister motor only.
   Turn on both the canister and the Power Mate® motors. Brush roll will come on.

SUGGESTED PILE HEIGHT SETTINGS

Attention:  Refer to your carpet and manufacturer’s cleaning recommendations. Some more delicate carpets may require that they be vacuumed with the PowerMate® brushroll turned off to prevent carpet damage.

For the best deep-down cleaning, use the XLO setting. However, you may need to raise the height to make some jobs easier, such as scatter rugs and some deep pile carpets and to prevent the vacuum cleaner from shutting off. Suggested settings are:

• HI:  Shag, deep pile, super-soft, or ultra-plush carpets, and scatter rugs.
• MED:  Medium to the deep pile.
• LO:  Low to the medium pile.
• XLO:  The preferred setting for many carpets and also for bare floors.

NOTE:  To protect bare floors, place the 3- way On/Off switch in the HARDFLOOR position to turn off brushroll rotation.

CAUTION

• DO NOT leave the PowerMate® running in one spot for any length of time. Damage to the carpet may occur.
• Product Damage Hazard
• Use care if the PowerMate® and wand is left in the upright position as it may tip over easily. Property damage can occur if tipped.

VACUUMING TIPS

FOR BEST CLEANING RESULTS

• Use high power on the suction control located on the handle. In the high power position, the control will click into place.
• Keep the airflow passage open. Check each assembly area in REMOVING CLOGS (page 16) occasionally for clogs. Turn off and unplug the vacuum cleaner from outlet before checking.

STAIRS

WARNING:  Personal Injury Hazard

• Use care if the canister is placed on stairs. It may fall, causing personal injury or property damage.

CAUTION:  Product Damage Hazard

• Do not pull on the hose to move the canister from one stair to the next.
• When finished cleaning in one area use the handle grip on the canister to move the vacuum cleaner to a new location for further cleaning.
• The stair grip located on the lower body of the canister will aid in preventing the canister from slipping when used on stairs.

NOTE:  Before using, be sure the canister is balanced on stairs as shown and that the stair grip has engaged a step.

SUGGESTED SWEEPING PATTERN

For best cleaning action, the PowerMate® should be pushed straight away from you and pulled straight back. At the end ofeach pull stroke, the direction of the PowerMate® should be changed to point into the next section to be cleaned. This pattern should be continued across the carpet with slow, gliding motions.

NOTE:  Fast, jerky strokes do not provide complete cleaning.

EDGE CLEANER

• Active brush edge cleaners are on both sides of the PowerMate®. Guide either side of the PowerMate® along baseboards or next to furniture to help remove dirt trapped at carpet edges.

POWERMATE STORAGE

• The wand has a “U” shaped storage hook that slides into the “U” shaped slot on the canister. The storage hook allows the wands and PowerMate® to be stored with the canister to conserve storage space. The canister must be stored on end for this feature to be used.
• To attach the PowerMate®, it must be in the flat position. Use the handle release pedal to place it in this position. The wand will slip out of the slot as it is lifted up for use and will slide into the slot as it is loweredM for storage.

ATTACHMENTS

CAUTION:  DO NOT attach or remove handles or wands while the vacuum cleaner is ON. This could cause sparking and damage the electrical contacts or electronic controls.

ATTACHMENT STORAGE

• This canister is equipped with an onboard storage area for attachments.

POP-N-GO FLOOR BRUSH

1. Press the release button to open the tool storage cover. The neck of the floor brush will pop up at an angle that makes it easy to attach the wand.
2. Push the wand collar over the floor brush neck. Tilt wand upward and lift out.

NOTE:  If there is difficulty attaching brush to the wand in the manner described above, simply remove the brush from the storage compartment and insert it into the wand collar.

TO REINSTALL

1. With the floor brush on the wand, insert the floor brush into place.
2. Tilt the wand and floor brush downward.
3. Pull the wand away from the floor brush. Them floor brush will disconnect fromthe wand.
4. Close the tool storage cover securely.

NOTE:  If there is difficulty detaching the wand from the brush in the manner described above, simply press the Tool Release button to disconnect the brush from the wand.

DUSTING BRUSH, CREVICE TOOL, & PET POWERMATETM

1. Lift the tool storage cover to open.
2. Remove attachment as needed.

ATTACHMENT USE TABLE

TO REINSTALL

• Insert the attachment, press down into place, and close the tool storage cover securely.

ATTACHMENTS ON HANDLE

NOTE:  If the PowerMate® is attached, turn the vacuum cleaner off before removing the handle from the wand.

1. Press wand release, button, and pull up on the handle.
2. Slide attachments into the handle as needed. All except crevice tool will click into place. See ATTACHMENT USETABLE.

NOTE: To remove Pet PowerMate™, dusting brush, and/or floor brush, press the Wand Release button and slide out.

ATTACHMENTS ON WAND

1. To remove the wand from PowerMate®, lock the wand in an upright position.
2. Press and release the pedal with your foot and pull the wand straight up and out of PowerMate®.
3. Slide attachments into wand as needed. All except the crevice tool will click into place. See ATTACHMENT USE TABLE.

NOTE: To remove Pet Power Mate™, dusting brush, and/or floor brush, press the tool release button and slide out.

ATTACHMENT USE TABLE

| CLEANING AREA
---|---
ATTACHMENT| Furniture1| Between Cushions1| Drapes1| **Stairs| Bare Floors| Carpeted Floors/Rugs| **

Walls

Dusting Brush| | | | | | |
Crevice Tool| | | | | | |
Floor Brush| | | | | | |
PowerMate®| | | | | 2| |
Pet PowerMate™3| | | | | | |

1. Always clean attachments before using them on fabrics.
2. The 3-way On/Off switch should be in the HARDFLOOR position.
3. Pet Power Mate™ attachment instructions are included with the product

WARNING: NEVER use the Pet PowerMate™ directly on pets, as it may cause injury. The Pet PowerMate™ is only designed to vacuum pet hair that is shed on stairs or furniture.

TROUBLESHOOTING

Review this table to find do-it-yourself solutions for minor performance problems. Any other service needed should be performed by a Kenmore or other qualified service agent.
WARNING
Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury.

Vacuum cleaner won’t
start.| 1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown fuse at household service panel.
3. Loose hose electrical connections.| 1. Plug in firmly, press ON/OFF switch.
2. Reset circuit breaker or replace fuse.
3. Reconnect hose ends.
Poor job of dirt
pick-up.| 1. Full or clogged dust bag.
2. Clogged airflow passages.
3. Dirty filters.
4. Wrong pile height setting.
5. Wrong power level selected.
6. Hole in hose.
7. Worn PowerMate®  agitator.
8. Worn or broken belt.
9. Dirty agitator or end caps.
10. Canister hood open.
11. Tripped overload protector in PowerMate®. See OVERLOAD PROTECTOR (page 15).| 1. Change bag.
2. Clear airflow passages.
3. Clean/change filters.
4. Adjust setting.
5. Adjust control.
6. Replace hose.
7. Change agitator.
8 & 9. See BELT CHANGING AND AGITATOR CLEANING.  (page 20)
10. Close and latch hood.
11. Remove any items that may be caught or jammed, then reset.   If vacuum cleaner starts and stops again, clean agitator and end  caps, then reset.
Vacuum cleaner starts
but shuts off.| 1. Hose or hood electrical.
2. Tripped overload protector in PowerMate®. See  OVERLOAD
3. Tripped thermal protector PROTECTOR (page 15).| 1. Check connections, reconnect hose
2. Remove any items that may be caught or jammed, then reset.  If vacuum cleaner starts and stops again, clean agitator and end  caps, then reset.
3. See THERMAL PROTECTOR (page.)51
PowerMate®
will not
run when attached.| PowerMate®  connectionsunplugged.
1. Worn or broken belt.
2. 3. Dirty agitator or end caps.
4. Tripped overload protector in PowerMate®. See  OVERLOAD
5. Vacuum cleaner in HARD PROTECTOR (page 15).
FLOOR| 1. Plug in firmly.
2 & 3. See BELT CHANGING AND AGITATOR CLEANING. (page 20)
4. Remove any items that may be caught or jammed, then reset.  If vacuum cleaner starts and stops again, clean agitator and end  caps, then reset.
5. Press CARPET button to activate.
CHECK BAG Indicator
activates.| 1. Full or clogged dust bag.
2. Dirty filters.
4. Certain attachment tools.
3. Blocked airflow passage.| 1. Change bag.
2. Clean/change filters.
3. Clear blockage from airflow passage.
4. This is normal. Light should go off when tool is removed.
Vacuum cleaner picks
up moveable rugs -or-
PowerMate® pushes too hard.| 1. Wrong pile height setting.
2. Suction too strong.| 1. Adjust setting.
2. Select lower Power Level.
Cord won’t rewind.| 1. Dirty power cord.
2. Cord jammed.| 1. Clean the power cord.
2. Pull out cord and rewind.
Vacuum cleaner leaves
marks on carpet.| 1. Wrong vacuuming pattern.| 1. See VACUUMING TIPS. (page 12)

Vacuum Cleaner Help Line 1-877-531-7321
8:00 am — 5:00 pm ET M-F
Refer to the Troubleshooting section of the Use & Care Guide.
For additional assistance, call the Vacuum Cleaner Help Line.

References

• Best Appliances for Home, Kitchen, Laundry, & Cooking | Kenmore

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