catit PiXi Vision Smart Feeder Instruction Manual

catit PiXi Vision Smart Feeder

INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To guard against injury, basic safety precautions should be observed, including the following:

1. READ AND FOLLOW ALL SAFETY INSTRUCTIONS and all the important notices on the appliance before using the appliance. Failure to do so may result in damage to this appliance.

2. DANGER – To avoid possible electrical shock, special care should be taken. For each of the following situations, do not attempt repairs yourself; return the appliance to an authorized service facility for service if it is still under warranty or discard the appliance.
   A If the appliance shows any sign of abnormal functioning, disconnect the power supply cord.
   B Carefully examine the appliance after installation. It should not be plugged in if there is water on parts not intended to be wet.
   C Do not operate the appliance if it has a damaged electrical cord, plug, or if it is malfunctioning or if it is dropped or damaged in any manner. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Never cut the cord.
   D The electrical outlet should always be above the level of the appliance. If the plug or outlet does get wet, DO NOT unplug the electrical cord. Disconnect the fuse or circuit breaker that supplies power to the appliance, then unplug and examine for presence of water in the outlet.

3. This appliance is not intended for use by persons (including children under 8 years old) with significantly impaired physical or mental capabilities, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should always be supervised to ensure that they do not play with the appliance.

4. To avoid injury, do not contact moving or hot parts.

5. Never yank the cord to pull the plug from outlet. Grasp the plug and pull to disconnect. Always unplug an appliance from an outlet when not in use. Never lift the appliance by the cord.

6. CAUTION: THIS IS AN AUTOMATIC FOOD DISPENSER FOR PETS.
   This appliance has been evaluated for use with dry cat food only. Do not use this appliance for other than its intended use (i.e. don’t use with wet food, food for human consumption, etc.). The use of attachments not recommended or sold by the appliance manufacturer may cause an unsafe condition.

7. Do not install or store the appliance where it will be exposed to temperatures below freezing. Shelter the appliance from direct sunlight.

8. Ensure that the appliance is placed on a flat, even surface. Monitor the appliance regularly.

9. If an extension cord is necessary, ensure the connection is watertight and dust proof. A cord with a proper rating should be used. A cord rated for less amperes or watts than the appliance rating may overheat. Care should be taken to arrange the cord so that it will not be tripped over or pulled.

10. Do not use this unit outdoors. This unit is for indoor use only. The electrical adapter is only to be used with the unit provided.

11. Four C/LR14 batteries (not included) can be inserted to provide power to the feeder in case of a network power failure or blackout:
    This appliance has no battery charging function.
    Rechargeable batteries must be removed from the appliance before being charged.

    • Do not attempt to recharge non-rechargeable batteries
    • Do not mix new and used or different types of batteries
    • Always insert batteries according to the correct polarity
    • Used batteries must be removed from the appliance and safely disposed of in line with the “RECYCLING” section
    • Batteries must be removed if the appliance is not in use for a long period of time
    • Do not short circuit the supply terminals.

SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.
Only the faithful observation of these installation, electrical and maintenance guidelines will ensure the safe and efficient use of this feeder.

RECYCLING : This product bears the selective sorting symbol for waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European Directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. Check with your local Environmental Agency for possible disposal instructions or take to an official council registered refuse collection point. Electronic products not included in the selective sorting process are potentially dangerous for the environment and human health due to the presence of hazardous substances.

ACCESSORIES

Catit ® PIXI ® Desiccant packs available, sold separately

#43724 3-pack

CONTENTS

1. Feeder lid

2. Desiccant pad

3. Food reservoir
   3a. Food level sensor
   3b. Impeller

4. Feeder base
   4a. Lens
   4c. Ambient Light Sensor
   4d. Microphone
   4e. Speaker
   4f. Whiskers Status LED
   4g. Food dispenser
   4h. Button
   4i. Wi-Fi LED
   4j. Micro-SD card slot

5. Stainless steel dish

6. Food dish holder

7. USB-C cable

8. Adapter (5.0V, 2.0A, 10.0W

9. Battery compartment (batteries not included)

All pictures shown in the manual are for illustration purposes only. Actual product may vary due to product enhancement.

USAGE

The Catit® PIXI® Vision Smart Feeder provides your cat with timely, portioned meals, and allows you to call them for mealtime, even when you’re not at home. With the mobile app, it’s easy to schedule regular feedings and to monitor your cat’s feeding dish – even to take pictures and record videos for later viewing. Thanks to the built-in mic and speaker, you can listen and talk to your cat in real time from anywhere.

The feeder can be used with dry food of up to 9mm (0.4in) in diameter or thickness. It should be noted that the food pellets’ size and density can influence the food reservoir’s maximum capacity and size of the distributed portions.

Immediately after filling the reservoir, we recommend dispensing a few portions manually to make sure that the food pellets have travelled all the way down into the reservoir. Otherwise there may be a deviation in the first couple of portions.

Back-up batteries: It is recommended to insert batteries (4x C/ LR14) to provide power to the feeder in case of a network power failure or blackout. On average, 4 backup batteries can provide approximately 2 months of power to the feeder. Rechargeable batteries can be used, though the appliance will not charge the batteries.

Data storage: The device will save images and videos recorded live in the app directly to your smartphone’s camera roll. For automatic video recordings, an additional micro-SD card (max. 256Gb storage, not included) must be inserted.

INSTALLATION

1. Take the unit out of the packaging. Twist open the lid and take the USB cable, plug, dish and desiccant pack out of the feeder.
   

2. Lift and rotate the reservoir counterclockwise to remove it from the base.
   

3. Clean all parts before use with a dry to very slightly damp piece of cloth as to not damage the electrical components. See full cleaning instructions in the Maintenance section.
   

4. RECOMMENDED: Using a Phillips screwdriver, screw open the battery compartment on the bottom and insert 4x C/LR14 batteries (not included) to provide power to the feeder in case of a network power failure. Put the lid back on and screw it closed
   

5. Insert the USB-C cable into the port on the feeder base and push the cable into the cable groove. Do not plug the device into the electric socket yet.
   

6. RECOMMENDED: Insert a micro-SD card (max. 256Gb storage) in the slot in the base of the feeder (see Contents) for data storage and automatic video recordings.
   

7. Lower the feeder onto the food dish holder to attach them.
   

8. Insert the stainless steel dish into the food dish holder.
   

9. Lower the reservoir onto the feeder base, aligning them so the protrusions fit into the openings. Make sure the reservoir is level.
   

10. Rotate the reservoir clockwise until it locks into place.
    

11. Fill the reservoir with dry cat food. Do not overfill the feeder.
    

12. Take the desiccant pad out of its packaging and place it into the holder in the lid. Do not use the pad if it is visibly damaged.
    

13. Place the lid back on and rotate it clockwise until you feel it lock into place.
    

14. Attach the power cord to the USB adapter provided and plug it into the wall socket. Secure excess power cord with a tie wrap and place it behind the device to avoid pet chewing and entanglement of pet and/ or cord.
    

WI-FI & APP

PLEASE VISIT HTTPS://WWW.CATIT.COM/HELP-ADVICE/ FOR THE LATEST INFORMATION AND GUIDES.

Quick setup

1. Scan the QR code and download the app which is available in the App Store and Google Play. Click “Sign up” to get walked through to create your account.
2. Plug the adapter into an electrical socket so the feeder is operational. Next, ensure that the white Wi-Fi indicator LED on the side of the feeder base is blinking slowly, indicating the device is ready to connect to Wi-Fi. Open the App and click the + button to get walked through the Setup steps.

Note: The device is compatible with 2.4 and 5 Ghz Wi-Fi signals.

Troubleshooting:

• If the Wi-Fi LED is not blinking slowly after the feeder initiates, please press the button on the side of the feeder base for more than 5 seconds until you hear a sound. The process takes about 30 seconds. When the device is ready to pair, the Wi-Fi LED will begin to blink slowly and a sound is emitted.

• If you have trouble establishing a Wi-Fi connection, please move the feeder and app closer to the network router so you are within range of the Wi-Fi signal. There are two ways for the PIXI® Vision Smart Feeder to connect to your Wi-Fi / Wireless router:

• QR code (default): The mobile app will ask you to provide your wireless router info (SSID and password). The app will then generate a QR code containing this information, which you need to scan using the camera. The camera uses this information to automatically connect to your Wi-Fi network. If you have difficulties scanning the QR code, try again or use AP mode to connect (see below).

• AP mode (can be selected at the beginning of the connection procedure): Select the PIXI ® Vision Smart Feeder signal from your mobile phone’s Wi-Fi / WLAN list. The feeder will be listed as “SmartLife-XXXX”. Once the connection is established, the app can connect the PIXI® Vision Smart Feeder and transfer your wireless router info (SSID and password). The camera uses this information to automatically connect to your Wi-Fi network.
  With the mobile app, the following features can be controlled remotely (check if you have the latest app version installed):

• Real-time status overview: See when the next scheduled meal will be and whether or not the feeder contains enough food (more than 10% of full capacity) at present time.

• Dispense food: Instantly dispense food (customizable meal size). It’s also possible to dispense food by pressing the button on the side of the feeder. This button function can be disabled using the app.

• Customize meal size: By default, the feeder will dispense 1 portion of approx. 5 grams of food per feeding. The meal size can be increased to up to 12 portions, which amounts to approx. 60 grams total per feeding.

• Feeding plan: Schedule your cat’s feeding times in a cycle of 7 days, which will be repeated endlessly unless deactivated. Program up to 12 meals per day and select on which days to activate this plan.

• Food level / obstruction alerts: Notifications will appear in the app when the food level in the reservoir is below 10% of total capacity, or in case the feeder is jammed.

• LED Whiskers: The LED Whiskers can be turned ON/OFF in the app. The color and brightness of the LED Whiskers can be customized in the app. When the LED Whiskers are turned OFF, they will still flash when you feed, when the food level is low, and when an obstruction happens.

• Audio: The feeder can play a feeding sound each time food is dispensed. You can also record your own message of up to 10 seconds (the microphone is located right below the camera lens on the feeder).

• Watch live : Watch a live stream of the camera’s field of view.

• Digital Zoom : Pinch the image to zoom in or zoom out.

• Take photos / make video recordings: Save captured images/videos to your smartphone’s camera roll. To record and save video automatically (by motion-detection), continuously, or with a timer, an additional micro-SD card is required (max. 256Gb, not included).

• Selective motion-detection: Select areas in the camera’s field of view that will trigger a notification and automatic recording when motion is registered

• Two-way audio: Listen and talk to your cat through the feeder’s built-in mic and speaker.

• Night vision: Option to automatically switch to infrared imagery in low light conditions (can be enabled/disabled in the app).

• Video playback: Watch previously recorded videos (Micro-SD card required, max. 256Gb).

• SD/HD: Option to switch between SD and HD image/video. HD is the default setting.

• Notifications: Receive smartphone notifications when motion is detected in the marked areas.

• (Shared) Connection: It’s possible to connect multiple PIXI® Vision Smart Feeder devices to your account and give each of them a unique name. You can also share the device with other accounts (e.g. family, cat sitter) so they can control and monitor it for you.
  

CONTROLS & TROUBLESHOOTING

PLEASE VISIT HTTPS://WWW.CATIT.COM/HELP-ADVICE/ FOR THE LATEST INFORMATION AND GUIDES.

BUTTON & LED INDICATORS 

Button| Short press| Instantly dispenses food. The meal size can be customized in the app settings. The button can be disabled in the app.
---|---|---
Long press (5 seconds)| If the feeder is connected to the internet, press the button for 5 seconds to switch back to factory default.

Caution: all mobile app settings will be lost.

Status LED Whiskers| ON steady (any color) or OFF| Status normal, no action required.
Blinking red slowly| The amount of food stored in the reservoir is less than 10% of the full capacity. Please refill.
Blinking red rapidly| There is an obstruction that could not be cleared automatically. Empty the food reservoir completely and refill.
Fade in/out| Dispensing food.
Wi-Fi LED| Blinking white (slowly)| Ready to connect to Wi-Fi
Blinking white (rapidly)| Wi-Fi connection not established
Steady white| Connected to Wi-Fi
Dimmed white| Running on battery power

TROUBLESHOOTING

contains less than 10% of food, and could be completely empty. Please refill.
Whiskers blink RED rapidly| There is an obstruction. Press the button on the side of the feeder base or dispense food using the app to clear the obstruction.

If unsuccessful, empty the food reservoir completely and refill.

Wi-Fi LED is off| The feeder is turned off.
Wi-Fi / Internet is down| The feeder will continue to operate according to the feeding plan that was set in the app while the connection was still working.
Part of the camera image is blurry| Check if the camera lens / surrounding black area is clean and the field of view is not obstructed.
The camera image is low-quality| To improve the image resolution, switch to HD in the mobile app.
The camera feed is slow| Your Wi-Fi connection may be poor. Try switching from HD to SD using the mobile app, or when you’re at home, try moving the feeder closer to your network router.
The camera/app is unresponsive| Return to the app’s main menu or restart the app and try again.
My Wi-Fi / Internet is down, can I still use the camera?| The camera can only function when connected to Wi-Fi using the mobile app.

FCC Note:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. Such modifications could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
These limits are designed to provide reasonable protection against EN harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television perception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

For EU Compliance
2412-2472MHz @19.97dBm
5745-5825MHz @13.28dBm

MAINTENANCE

WARNING: Always unplug or disconnect the feeder from the electrical supply with dry hands whenever the feeder is being installed, maintained or handled.

Regularly clean the food dispenser with a slightly damp cloth to ensure that kibble is able to be dispensed smoothly. Do NOT clean the dispenser using water, as this may damage the electrical components inside. Make sure that no water gets into the battery compartment.

The food reservoir, food dish and food dish holder can be removed from the base and cleaned with running water under the tap. Only the food dish holder and stainless steel dish insert are dishwasher-safe. Always dry these parts completely before reassembling the product.

Avoid touching the lens with your fingers to prevent scratches and smudges. To clean the lens, use a microfiber cloth only and gently rub it in circles over the lens surface.

The desiccant pad should be replaced every 30 days to ensure an optimal dehumidifying effect. Do not use the desiccant pad if it is visibly damaged.

Warranty

Your Catit® PIXI® Vision Smart Feeder is guaranteed for defective parts and workmanship for a period of 2 years from the date of purchase. This guarantee is valid with proof of purchase only. The guarantee is limited to repair or replacement only and does not cover consequential loss, loss or damage to livestock and personal property or damage to animate or inanimate objects, irrespective of the cause thereof. This guarantee is valid only under normal operating conditions for which the unit is intended. It excludes any damage caused by unreasonable use, negligence, improper installation, tampering, abuse or commercial use. The warranty does not cover wear and tear or parts which have not been adequately or correctly maintained. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS. For warranty service, contact your local pet product dealer or write to the Catit® representative in your country.

Help & Advice
Scan the QR code or visit https://www.catit.com/help-advice/ for the latest information and guides.

Customer Support

Distributed by:
Germany: HAGEN Deutschland GmbH & Co. KG, 25488 Holm
U.S.A.: Rolf C. Hagen (U.S.A.) Corp., Mansfield, MA 02048
U.K.: Rolf C. Hagen (U.K.) Ltd., Castleford, W. Yorkshire WF10 5QH
Canada: Rolf C. Hagen Inc., Montréal (Quebec) H9X 0A2
España y Portugal: Rolf C. Hagen España S.A., Av. de Beniparrell n.11 y 13, 46460 Silla, Valencia
Malaysia: Rolf C. Hagen (SEA) Sdn Bhd 43200 Cheras, Selangor D.E.
Argentina: Hagen S.A. Argentina, Rutherford 4459, Malvinas Argentina – CP 1615, Pcia. Bs.As.
Made in China

References

• Hilfe & Empfehlungen - Catit
• Help & Advice - Catit
• Welcome to Catit - Official Catit Brand Site
• ¡Ayuda! A mi gato se le cae mucho el pelo. 4 Trucos para mantener tu casa libre de pelo de gato - Catit

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>