myQ Community App Instructions

June 12, 2024
myQ

myQ Community App

myQ-Community-App-product

Product Information

The myQ Community app offers a smarter and more secure way for residents to manage property access. It allows residents to unlockauthorized entrances, elevators, gates, parking garages, and package rooms from their smartphones. The app also provides the
ability to share virtual guest passes with visitors and verify guest identities through video calling. With features like eventlogs with video, voice control compatibility, elevator control,  garage door opening, delivery pass management, and upcoming Apple Watch compatibility, myQ Community offers residents control, convenience, and enhanced security.

Product Usage Instructions

  • To unlock any authorized entrance, elevator, gate, parking garage, or package room, residents need to open the myQ Community app on their smartphone and press the “Press to Unlock” button.
  • Residents can send virtual guest passes to visitors through the myQ Community app. This allows visitors to enter the premises.
  • To visually verify guest identities, residents can use thevideo calling feature on the myQ Community app before granting access to the building.
  • The myQ Community app provides event logs with video playback for increased visibility and security.
  • Residents can use voice control with Siri on an iPhone, AirPods, or CarPlay to access doors, elevators, and parking garageshands-free.
  • Elevator control feature offers residents secure and credentialed access to the elevator and any floor for addedsecurity.
  • Residents can open the parking garage door using the myQ ommunity app on their smartphones. For single-family home garage doors powered by myQ, the app can be linked to operate them as well.
  • For package deliveries, residents can let the delivery person in the door even when they are away from home. The delivery passautomatically expires shortly after the first use for extra security.
  • Apple Watch compatibility is coming soon, allowing residents to manage access and receive notifications from their wrist.

For additional information, please contact your LiftMaster representative or visit us at myq.com/community.

A smarter way in

With myQ Community, residents can unlock any authorized entrance from their smartphone and share virtual guest passes with visitors. Plus, with a Smart Video Intercom, they will be able to verify who’s there before allowing visitors into the building.
myQ Community makes property access simpler and more secure, while offering residents more control and convenience.

Smart. Secure. Seamless.

Give your residents the modern, luxury experience you desire with the myQ Community app.

Virtual Guest Pass

Need to let a guest in regularly or expecting a delivery? Residents can send a Virtual Guest pass through the myQ Community app to allow visitors to enter.

Press to Unlock

With the push of a button, residents can unlock any  authorized entrance/elevator / gate / parking garage / package room from anywhere with their smartphone.

Video Calling

Visually verify guest identities from the myQ Comminity app before providing access to the building.

With the myQ Community app

  • Event Logs with Video
    View past events including video for increased visibility and security.

  • Works with Voice Control
    Using Siri with an iPhone, AirPods or CarPlay lets residents access doors, elevators, and parking garages handsfree.

  • Elevator Control
    Offer residents secure, credentialed access to the elevator and any floor. A cost-effective way to add another layer of security to your building.

  • Open the garage door
    No remote, no problem. The myQ Community app allows residents to open the parking garage door from their smartphones. Plus you can link apps to operate myQ powered single family home garage doors.

  • Delivery Pass
    Waiting on a package? Residents can let the delivery person in the door, even when they’re away from home. For extra security, the pass automatically expires shortly after the first use.

  • Apple Watch – COMING SOON
    myQ Community is compatible with Apple Watch so residents can manage access and notifications from their wrist.

For additional information

CONTACT YOUR LIFTMASTER REPRESENTATIVE OR VISIT US AT myq.com/community

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

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