MyQ VKP1-LM MC Garage Door Keypad with Camera User Guide

MyQ VKP1-LM MC Garage Door Keypad with Camera

Overview

What’s in the Box: VKP1-MYQ MC | VKP1-LM MC

• Hardware Bag:

  • 1″ Mounting Screws (Qty. 2)

  • Wall Anchors (Qty. 2)

  • 5/16″ Security Screw

• Charging Cable

• Video Keypad with Battery

• 20° Mounting Bracket Model: VKP1-MYQ
  
  OR
  Swivel Mounting Bracket Model: VKP1-LM
  

Video Keypad Accessories:

• VKP1-MYQ-BT1

Rechargeable Battery + Charging Cable

• VKP1-MYQ-SMW

Swivel Mount + Hardware Bag

• VKP1-MYQ-20DEG

20° Mount + Hardware Bag

• VKP1-MYQ-0DEG

0° Mount + Hardware Bag

Recommended Tools:

• Tape Measure

• Phillips Screwdriver

• Pencil

• Drill with 1/4″ Masonry Bit (Optional)
  

Specifications

For use with residential garage door openers manufactured after January 1, 1993. Make sure your garage door opener has a working light bulb because it is a programming indicator.

Video Keypad Setup

Charge the Battery

Detach the back cover of your Video Keypad, remove the battery by pushing the battery’s bottom tab up, and remove the protective cover.

Plug the battery into a USB power source using the cable provided. Please fully charge the battery before setting up your Video Keypad. The battery is fully charged and ready to use when the LED light on the battery changes from red to green.

NOTE: Charging your battery can take up to 10 hours.

Re-insert the battery and attach the back cover. The cover will click into place once secure. Your device will begin to power on and the Video Keypad’s LED indicator will cycle through multiple colors during the reboot sequence before flashing blue.

Download the myQ App

The myQ mobile app will guide you through setting up your Video Keypad. With your smart phone, download myQ by either:

• Scanning the second QR code on the packaging insert
• Searching for “myQ” in your phone’s app store
• Visiting myQ.com/app on your phone’s browser

Have your Wi-Fi password available before proceeding.

Get Connected

To connect your Video Keypad, stay near your installed garage door opener. Do not mount the keypad until a later step.

In the myQ app, select the icon from the home screen and select Device.

When prompted, select Video Solution, followed by Video Keypad, and follow the in-app instructions.

Once you’ve completed setup within the app, let’s verify your keypad is connected to your opener and able to operate the garage door:

• Enter the PIN you created on your keypad
• Press the Home Button
• Confirm the door has moved

Install Mounting Bracket

Select a location to mount your Video Keypad at a minimum height of 5 feet (1.5 m) out of reach of small children. When selecting a mounting location, consider the visual you want the camera to capture and the convenience of its placement:

• Are there any other entry points to my home I want to view?
• Is there a direction down the street I would prefer to see?
• Which side of my home is more likely to have activity I’d like to view?
• Is the keypad installed in a location that is convenient to access?

Begin by using the included mounting bracket as a template to mark the position of the bracket’s mounting holes with a pen or pencil. Please note, the location of the holes may differ from your existing keypad (if applicable).

If installing your Video Keypad on stucco, brick, or concrete:

Drill holes in your wall with a 1/4” masonry bit, then insert the included wall anchors by pushing them into place or lightly tapping with a hammer. If installing on wood or vinyl siding the wall anchors are not needed, and you can skip this step.

Position the mounting bracket so that the Video Keypad is at your preferred orientation. If using the 20° mount, the bracket can be flipped to adjust the angle depending on your surroundings. We recommend positioning the keypad to be angled toward your driveway.

Using the two Mounting Screws and a Phillips screwdriver, secure the bracket by driving the screws into the wall (or anchors, if installed) through the mounting holes until flush with the bracket.

Secure to Mounting Bracket

If using the 20° or 0° mounting bracket, slide the top of the Video Keypad into the ridges at the top of the bracket, then push the bottom of the keypad into the bracket.

If using the swivel mount, push the Video Keypad directly into the mount to snap it into place with the ridges on the sides of the bracket.

Once your Video Keypad is attached to the mounting bracket, use a Phillips screwdriver to tighten the included short security screw into the bottom of your device to secure it into place.

DO NOT USE any screw other than the included short security screw to secure your Video Keypad. Using the wrong screw could damage the device.

Using Your Video Keypad

• To open your garage, enter an assigned PIN and then press the Home Button
• For one-touch close when your garage is open, press the Home Button
• To create an alert in the myQ app and see video in real time, press the Call Button
• Assign up to 16 unique PIN codes for family, friends and guests to open the garage door in the myQ app
• Live stream HD video 24/7 with night vision and 2-way audio
• Customize notifications and settings using the myQ app

Video Storage Plan

What Is a myQ Video Storage Plan?
A myQ Video Storage Plan allows you to record and view videos for up to 30-days so you can see what’s happening in and around your garage even when you’ve missed a live event.

What Additional Features Do I Get?
Enhanced features such as People Detection and Rich Notifications enable more meaningful and actionable insights. View and filter recordings in the app or download and share your videos.

How Much Does It Cost?
Plans start at $3.99 USD/month, with additional savings options for annual plans.

How Do I Explore These Features?
Your Video Keypad automatically comes with a free 30-day trial. Easily subscribe to a myQ Video Storage Plan at any time via the account settings of your app.

CLICK HERE for additional information.

Additional Resources

Contact Us

For additional information or assistance, please visit: support@chamberlaingroup.com

Or give us a call:
+1 (800) 528-5880

One Year Limited Warranty

The Chamberlain Group LLC warrants to the first consumer purchaser of this product that it is free from defect in materials and/or worksmanship for a period of 1 year from the date of purchase.

Please refer to the label on the battery to properly recycle and dispose of the battery.

Troubleshooting

Reset Wi-Fi

To clear existing Wi-Fi settings and connect to a new network, press and hold the Reset Button for 10 or more seconds before releasing. The LED will become solid blue before slowly blinking blue. Once the LED is blinking blue, open myQ and follow the in-app instructions to connect to a new network.

Factory Reset

To reset the device and clear all settings, reset the Wi-Fi following the instructions above. Once the LED is blinking blue, press and hold the Reset Button again for an additional 10 or more seconds before releasing. The LED will become solid magenta before transitioning to the device boot sequence.

Reset Button pressed to clear Wi-Fi (first press)
| Slow Blinking Blue| Bluetooth discovery mode
| Solid Green| User viewing the live stream
| Slow Blinking Green| Device connected to Wi-Fi and is connecting to the Video Cloud
| Fast Blinking Green| Valid PIN entered and Home Button pressed
Home Button pressed (one-touch close)
| Fast Blinking Red| Invalid PIN entered and Home Button pressed (PIN failed)
| Solid Magenta| Reset Button pressed to factory reset the device and clear all settings (second press)
| Slow Blinking Magenta| Firmware update in progress
| Fast Blinking Amber| Valid PIN entered and Home Button pressed with remaining battery capacity 5% or less
__| Alternating: Blue g Green| Device has Wi-Fi credentials, connecting to network

| Alternating:
Magenta → Amber → Blue → Green| Device reboot in progress

To prevent possible SERIOUS INJURY or DEATH from a moving gate or garage door:

• Install Keyless Entry Control within sight of garage door, out of reach of small children at a minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent walking surface, and away from ALL moving parts of door.
• ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with remote controls.
• Activate gate or door ONLY when it can be seen clearly, is properly adjusted, and there are no obstructions to door travel.
• ALWAYS keep gate or garage door in sight until completely closed. NEVER permit anyone to cross path of moving gate or door.

WARNING: This product can expose you to chemicals including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

NOTICE: This device complies with Part 15 of the FCC rules and Industry Canada’s license exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device must be installed to ensure a minimum 20 cm (8 in.) distance is maintained between users/bystanders and device.

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and Industry Canada ICES standard. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

myQ® and the myQ logo are registered trademarks of The Chamberlain Group LLC. Wi-Fi® and the Wi-Fi logo are registered trademarks of Wi-Fi Alliance. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All other trademarks and trade names are those of their respective owners and any use of such marks by The Chamberlain Group is under license. Patented and patents pending. See ChamberlainGroup.com/patents.

© 2023 myQ All Rights Reserved. Your opening and use constitutes acceptance of, and is subject to, License Agreement and Terms of Use available at myQ.com/agreement.

©2023 The Chamberlain Group LLC
All Rights Reserved.
114-5890-000

References

• Chamberlain Gateway and Hub License Agreement and Terms of Use
• Garage Door Opener App | myQ
• Support
• P65Warnings.ca.gov
• Support
• myQ Video Subscription | myQ

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