VKP1-MYQ MC Smart Garage Video Keypad User Guide
- June 12, 2024
- myQ
Table of Contents
VKP1-MYQ MC Smart Garage Video Keypad
Product Information
The product is a Video Keypad designed for use with residential garage door openers manufactured after January 1, 1993. It features advanced motion- detecting PIR sensors, an ambient light sensor, illuminated keys, a call button, and a wide-angle 1080p HD camera with night vision. The keypad also includes a microphone and speaker for two-way audio communication, a home button forone-touch close, and a reset button. It comes with a rechargeable battery that can be easily removed and charged using the provided charging cable. The Video Keypad is compatible with the myQ mobile app, which allows for easy setup and control of the device.
Product Usage Instructions
- Charge the Battery:
- Detach the back cover of the Video Keypad and remove the battery by pushing the bottom tab up. Remove the protective cover from the battery.
- Plug the battery into a USB power source using the provided cable and fully charge it. Charging can take up to 10 hours. The LED light on the battery will change from red to green when fully charged.
- Re-insert the battery and attach the back cover securely. The device will power on, and the LED indicator on the Video Keypad will cycle through multiple colors before flashing blue.
- Download the myQ App:
- Using your smartphone, download the myQ app from your app store.
- Get Connected:
- Stay near your installed garage door opener and open the myQ app.
- Select the icon from the home screen and choose “Device”.
- Follow the in-app instructions, selecting “Video Solution” and then “Video Keypad” when prompted.
- Complete the setup process within the app.
- Install Mounting Bracket:
- Select a location to mount the Video Keypad at a minimum height of 5 feet (1.5 m), out of reach of small children.
- Consider the visual coverage you want the camera to capture and the convenience of its placement.
- Secure to Mounting Bracket:
- Follow the provided instructions to securely attach the Video Keypad to the mounting bracket.
- Using Your Video Keypad:
- Refer to the user manual for detailed instructions on using the Video Keypad, including features such as motion detection, two-way audio communication, and controlling your garage door opener.
Overview
What’s in the Box: VKP1-MYQ MC | VKP1-LM MC
Video Keypad Accessories
Recommended Tools
Specifications
For use with residential garage door openers manufactured after January 1, 1993. Make sure your garage door opener has a working light bulb because it is a programming indicator.
Video Keypad Setup
Charge the Battery
Detach the back cover of your Video Keypad, remove the battery by pushing the
battery’s bottom tab up, and remove the protective cover.
Plug the battery into a USB power source using the cable provided. Please
fully charge the battery before setting up your Video Keypad. The battery is
fully charged and ready to use when the LED light on the battery changes from
red to green.
NOTE: Charging your battery can take up to 10 hours.
Re-insert the battery and attach the back cover. The cover will click into place once secure. Your device will begin to power on and the Video Keypad’s LED indicator will cycle through multiple colors during the reboot sequence before flashing blue.
Download the myQ App
The myQ mobile app will guide you through setting up your Video Keypad. With your smart phone, download myQ by either:
- Scanning the second QR code on the packaging insert
- Searching for “myQ” in your phone’s app store
- Visiting myQ.com/app on your phone’s browser
Have your Wi-Fi password available before proceeding.
Get Connected
To connect your Video Keypad, stay near your installed garage door opener. Do
not mount the keypad until a later step.
In the myQ app, select the icon from the home screen and select Device.
When prompted, select Video Solution, followed by Video Keypad, and follow the
in-app instructions.
Once you’ve completed setup within the app, let’s verify your keypad is
connected to your opener and able to operate the garage door:
- Enter the PIN you created on your keypad
- Press the Home Button
- Confirm the door has moved
Install Mounting Bracket
Select a location to mount your Video Keypad at a minimum height of 5 feet
(1.5 m) out of reach of small children. When selecting a mounting location,
consider the visual you want the camera to capture and the convenience of its
placement:
- Are there any other entry points to my home I want to view?
- Is there a direction down the street I would prefer to see?
- Which side of my home is more likely to have activity I’d like to view?
- Is the keypad installed in a location that is convenient to access?
Begin by using the included mounting bracket as a template to mark the position of the bracket’s mounting holes with a pen or pencil. Please note, the location of the holes may differ from your existing keypad (if applicable).
If installing your Video Keypad on stucco, brick, or concrete:
Drill holes in your wall with a 1/4” masonry bit, then insert the included
wall anchors by pushing them into place or lightly tapping with a hammer. If
installing on wood or vinyl siding the wall anchors are not needed, and you
can skip this step.
Install Mounting Bracket
Position the mounting bracket so that the Video Keypad is at your preferred
orientation. If using the 20° mount, the bracket can be flipped to adjust the
angle depending on your surroundings. We recommend positioning the keypad to
be angled toward your driveway.
Using the two Mounting Screws and a Phillips screwdriver, secure the bracket
by driving the screws into the wall (or anchors, if installed) through the
mounting holes until flush with the bracket.
Secure to Mounting Bracket
If using the 20° or 0° mounting bracket, slide the top of the Video Keypad
into the ridges at the top of the bracket, then push the bottom of the keypad
into the bracket.
If using the swivel mount, push the Video Keypad directly into the mount to
snap it into place with the ridges on the sides of the bracket.
When removing the Video Keypad from any of the mounting brackets, firmly grasp the device from the bottom, then pull out and up.
Secure to Mounting Bracket
Once your Video Keypad is attached to the mounting bracket, use a Phillips
screwdriver to tighten the included short security screw into the bottom of
your device to secure it into place.
DO NOT USE any screw other than the included short security screw to secure your Video Keypad. Using the wrong screw could damage the device.
Using Your Video Keypad
- To open your garage, enter an assigned PIN and then press the Home Button
- For one-touch close when your garage is open, press the Home Button
- To create an alert in the myQ app and see video in real time, press the Call Button
- Assign up to 16 unique PIN codes for family, friends and guests to open the garage door in the myQ app
- Live stream HD video 24/7 with night vision and 2-way audio
- Customize notifications and settings using the myQ app
Video Storage Plan
What Is a myQ Video Storage Plan?
A myQ Video Storage Plan allows you to record and view videos for up to
30-days so you can see what’s happening in and around your garage even when
you’ve missed a live event.
What Additional Features Do I Get?
Enhanced features such as People Detection and Rich Notifications enable more
meaningful and actionable insights. View and filter recordings in the app or
download and share your videos.
How Much Does It Cost?
Plans start at $3.99 USD/month, with additional savings options for annual
plans.
How Do I Explore These Features?
Your Video Keypad automatically comes with a free 30-day trial. Easily
subscribe to a myQ Video Storage Plan at any time via the account settings of
your app.
CLICK HERE for additional information.
One Year Limited Warranty
The Chamberlain Group LLC warrants to the first consumer purchaser of this
product that it is free from defect in materials and/or worksmanship for a
period of 1 year from the date of purchase.
Please refer to the label on the battery to properly recycle and dispose of
the battery.
Troubleshooting
Reset Wi-Fi
To clear existing Wi-Fi settings and connect to a new network, press and hold
the Reset Button for 10 or more seconds before releasing. The LED will become
solid blue before slowly blinking blue. Once the LED is blinking blue, open
myQ and follow the in-app instructions to connect to a new network.
Factory Reset
To reset the device and clear all settings, reset the Wi-Fi following the
instructions above. Once the LED is blinking blue, press and hold the Reset
Button again for an additional 10 or more seconds before releasing. The LED
will become solid magenta before transitioning to the device boot sequence.
FCC STAEMENTS
To prevent possible SERIOUS INJURY or DEATH from a moving gate or garage door:
- Install Keyless Entry Control within sight of garage door, out of reach of small children at a minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent walking surface, and away from ALL moving parts of door.
- ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with remote controls.
- Activate gate or door ONLY when it can be seen clearly, is properly adjusted, and there are no obstructions to door travel.
- ALWAYS keep gate or garage door in sight until completely closed. NEVER permit anyone to cross path of moving gate or door.
WARNING: This product can expose you to chemicals including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
NOTICE: This device complies with Part 15 of the FCC rules and Industry Canada’s license-exempt RSSs.
Operation is subject to the following two conditions:
- This device may not cause harmful interference,
- This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device must be installed to ensure a minimum 20 cm (8 in.) distance is
maintained between users/bystanders and device.
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and Industry Canada ICES standard. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. myQ® and the myQ logo are registered trademarks of The Chamberlain Group LLC. Wi-Fi® and the Wi-Fi logo are registered trademarks of Wi-Fi Alliance. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All other trademarks and trade names are those of their respective owners and any use of such marks by The Chamberlain Group is under license. Patented and patents pending. See ChamberlainGroup.com/patents.
Additional Resources
Contact Us
For additional information or assistance, please visit:
support.chamberlaingroup.com
Or give us a call: +1 800-528-5880
© 2023 myQ All Rights Reserved. Your opening and use constitutes acceptance
of, and is subject to, License Agreement and Terms of Use available at
myQ.com/agreement.
©2023 The Chamberlain Group LLCAll Rights Reserved. 114-5890-000
References
- Chamberlain Gateway and Hub License Agreement and Terms of Use
- Garage Door Opener App | myQ
- Support
- P65Warnings.ca.gov
- Support
- myQ Video Subscription | myQ
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>