catit 43752 Smart Feeder User Manual

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SMART FEEDER
USER MANUAL
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SAFETY TIPS

INSTRUCTIONS PERTAINING TO A RISK OF FIRE,ELECTRIC SHOCK, OR INJURY TO PERSONS IMPORTANT SAFETY INSTRUCTIONS
WARNING: To guard against injury, basic safety precautions should be observed, including the following:

1. READ AND FOLLOW ALL SAFETY INSTRUCTIONS and all the important notices on the appliance before using the appliance. Failure to do so may result in damage to this appliance.

2. DANGER – To avoid possible electrical shock, special care should be taken. For each of the following situations, do not attempt repairs yourself; return the appliance to an authorized service facility for service if it is still under warranty or discard the appliance.
   A If the appliance shows any sign of abnormal functioning, disconnect the power supply cord.
   B Carefully examine the appliance after installation. It should not be plugged in if there is water on parts not intended to be wet.
   C Do not operate the appliance if it has a damaged electrical cord, plug, or if it is malfunctioning or if it is dropped or damaged in any manner. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Never cut the cord.
   D The electrical outlet should always be above the level of the appliance. If the plug or outlet does get wet, DO NOT unplug the electrical cord. Disconnect the fuse or circuit breaker that supplies power to the appliance, then unplug and examine for
   presence of water in the outlet.

3. This appliance is not intended for use by persons (including children) with significantly impaired physical or mental capabilities, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should always be supervised to ensure that they do not play with the appliance.

4. To avoid injury, do not contact moving or hot parts.

5. CAUTION Always unplug or disconnect the appliance from the outlet before putting on or taking off parts and while the equipment is being installed, maintained or handled. Never yank the cord to pull the plug from outlet. Grasp the plug and pull to disconnect. Always unplug an appliance from an outlet when not in use. Never lift the appliance by the cord.

6. CAUTION:
   THIS IS AN AUTOMATIC FOOD DISPENSER FOR PETS. This appliance has been evaluated for use with dry cat food only. Do not use this appliance for other than its intended use (i.e. don’t use with wet food, food for human consumption, etc.). The use of attachments not recommended or sold by the appliance manufacturer may cause an unsafe condition.

7. Do not install or store the appliance where it will be exposed to temperatures below freezing. Shelter the appliance from direct sunlight.

8. Ensure that the appliance is placed on a flat, even surface. Monitor the appliance regularly.

9. If an extension cord is necessary, ensure the connection is watertight and dust proof. A cord with a proper rating should be used. A cord rated for less amperes or watts than the appliance rating may overheat. Care should be taken to arrange the cord so that it will not be tripped over or pulled.

10. Do not use this unit outdoors. This unit is for indoor use only.

11. Four C/LR14 batteries (not included) can be inserted to provide power to the feeder in case of a network power failure or blackout:
    • This appliance has no battery charging function. Rechargeable batteries must be removed from the appliance before being charged.
    • Do not attempt to recharge non-rechargeable batteries
    • Do not mix new and used or different types of batteries
    • Always insert batteries according to the correct polarity
    • Used batteries must be removed from the appliance and safely disposed of in line with the “RECYCLING” section
    • Batteries must be removed if the appliance is not in use for a long period of time
    • Do not short circuit the supply terminals.

SAVE THESE INSTRUCTIONS
FOR FUTURE REFERENCE.
Only the faithful observation of these installation, electrical and maintenance guidelines will ensure the safe and efficient use of this feeder.
RECYCLING: This product bears the selective sorting symbol for waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European Directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. Check with your local Environmental Agency for possible disposal instructions or take to an official council registered refuse collection point. Electronic products not included in the selective sorting process are potentially dangerous for the environment and human health due to the presence of hazardous substances.

CONTENTS

1. Feeder lid

2. Desiccant pad

3. Food reservoir
   3a. Food level sensor
   3b. Impeller

4. Feeder base
   4a. Button
   4b. Status LED
   4c. Wifi LED
   4d. Food dispenser

5. Stainless steel dish

6. Food dish holder

7. USB cable

8. Adapter

9. Battery compartment (batteries not included)

All pictures shown in the manual are for illustration purposes only. Actual product may vary due to product enhancement.
USAGE

The Catit® PIXITM Smart Feeder provides your cat with timely and precisely- portioned meals, even when you’re not at home. Easily schedule your cat’s feeding times and custom meal sizes in the mobile app, or dispense food instantly at the press of a button! You don’t have to worry about your cat going hungry ever again, with the app’s realtime status overview, optional notifications and ability to share with friends and family. The feeder can be used with dry food of up to 9mm (0.4in) in diameter. It should be noted that the food pellets’ size and density can influence the food reservoir’s maximum capacity and size of the distributed portions.
Immediately after filling the reservoir, we recommend dispensing a few portions manually to make sure that the food pellets have travelled all the way down into the reservoir. Otherwise there may be a deviation in the first couple of portions.
It is recommended to insert batteries (4x C/LR14) to provide power to the feeder in case of a network power failure or blackout. On average, 4 backup batteries can provide approximately 58 hours of power to the feeder. Rechargeable batteries can be used, though the appliance will not charge the batteries.

INSTALLATION

Take the unit out of the packaging. Twist open the lid and take the USB cable, plug, dish and desiccant pack out of the feeder.  Lift and rotate the reservoir counterclockwise to remove it from the base. 

Clean all parts before use with a dry to very slightly damp piece of cloth as to not damage the electrical components. See full cleaning instructions in the Maintenance section.
RECOMMENDED: Using a Phillips screwdriver, screw open the battery compartment on the bottom and insert 4x C/LR14 batteries (not included) to provide power to the feeder in case of a network power failure. Put the lid back on and screw it closed. Insert the USB cable in the port on the feeder base and push the cable in the cable groove. Do not plug the device into the electric socket yet.  Lower the feeder onto the food dish holder to attach them.  Insert the stainless steel dish. inoxydable.  Lower the reservoir onto the feeder base, aligning them so the protrusions fit into the openings. Make sure the reservoir is level.  Rotate the reservoir clockwise until it locks into place. Fill the reservoir with dry cat food. Do not overfill the feeder.  Take the desiccant pad out of its packaging and place it into the holder in the lid. Do not use the pad if it is visibly damaged. Place the lid back on and rotate it clockwise until you feel it lock into place. 

Attach the power cord to the USB adapter, and plug it into the wall socket. Secure excess power cord with a tie wrap and place it behind the feeder to avoid pet chewing and entanglement.

Quick setup

1. Scan the QR code and download the app which is available in the App Store and Google Play. Click “Sign up” to get walked through to create your account. https://www.catit.com/pixi-smart-feeder-qr-user-guide/
2. Plug the adapter into an electrical socket so the feeder is operational. Next, ensure that the white Wi-Fi indicator LED at the front of the feeder is blinking, indicating the device is ready to connect to Wi-Fi. Open the App and click the + button to get walked through the Setup steps.

Troubleshooting:

• The feeder doesn’t support 5 GHz Wi-Fi, please make sure your Wi-Fi is 2.4 GHz.
• If the Wi-Fi LED is not blinking quickly after the feeder is switched on, please press the button at the front of the feeder (shaped like cat nose) for 5 seconds until the LED indicator starts blinking quickly.
• If you have trouble establishing a Wi-Fi connection, please move the feeder and app closer to the network router so you are within range of the Wi-Fi signal. There are two ways for the PIXITM Smart Feeder to connect to your Wi-Fi / Wireless router (Press the button at the front of the Feeder for 5 seconds to switch between Smartlink and AP modes):
• Smartlink mode (rapidly blinking LED): If your smartphone is connected to Wi-Fi, the app will retrieve and broadcast the router’s Wi-Fi info (SSID and password) in an encrypted way.The PIXITM Smart Feeder will decrypt this and connect to the router directly.
• AP mode (slow blinking LED): Select the PIXITM Smart Feeder’s signal from your mobile phone’s Wi-Fi / WLAN list. Once the connection is established, the app can connect to the PIXITM Smart Feeder using your wireless router info (SSID and password).
• With the mobile app, the following features can be controlled remotely (check if you have the latest app version installed):
• Real-time status overview: See when the next scheduled meal will be and whether or not the feeder contains enough food (more than 10% of full capacity) at present time.
• Dispense food: Instantly dispense food (customisable meal size). It’s also possible to dispense food by pressing the button at the front of the feeder. This button function can be disabled using the app.
• Customise meal size: By default, the feeder will dispense 1 portion of approx. 5 grams of food per feeding. The meal size can be increased to up to 12 portions, which amounts to approx. 60 grams total per feeding.
• Feeding plan: Schedule your cat’s feeding times in a cycle of 7 days, which will be repeated endlessly unless deactivated. Program up to 12 meals per day and select on which days to activate this plan.
• Food level / obstruction alerts: Notifications will appear in the app when the food level in the reservoir is below 10% of total capacity, or in case the feeder is jammed.
• Audio: The feeder can play a beeping sound each time food is dispensed. This option is turned off by default, but can be turned on in the app.
• (Shared) Connection: It’s possible to connect multiple Pixi Smart Feeders to your account and give each of them a unique name. You can also share the device with other accounts (e.g. family, cat sitter) so they can control and monitor it for you.

BUTTON & LED INDICATORS

Button| Short press| Instantly dispenses food. The meal size can be customised in the app settings. The button can be disabled in the app.
---|---|---
Long press (5 seconds)| If the feeder is connected to the internet, press the button for 5 seconds to switch back to factory default (Smartlink mode). Caution: all mobile app settings will be lost. If the feeder is ready to connect to the internet, press the button for 5 seconds again to toggle between Smartlink mode and AP mode.
Status LED| OFF| The amount of food stored in the reservoir is over 10% of the full capacity.
Blinking red| The amount of food stored in the reservoir is less than 10% of the full capacity. Please refill.
Steady red| There is an obstruction that could not be cleared automatically. Empty the food reservoir completely and refill.
Wi-Fi LED| Steady white| Connected to Wi-Fi
Blinking rapidly (three times per sec)| Smartlink mode – searching Wi-Fi (Default)
Blinking slowly (once per 2 sec)| AP mode – ready to connect

TROUBLESHOOTING

feeder contains less than 10% of food, and could be completely empty. Please refill.
The Status LED is glowing red continuously| There is an obstruction. Press the button at the front of the feeder (cat nose-shaped) or dispense food using the app to clear the obstruction. If unsuccessful, empty the food reservoir completely and refill.
Wi-Fi LED is off| The feeder is powered off. / The feeder is connecting to Wi- Fi but not finished yet. / There is no Wi-Fi or internet available.
Wi-Fi / Internet is down| The feeder will continue to operate according to the feeding plan that was set in the app while the connection was still working.

FCC Note:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. Such modifications could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television perception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help.

MAINTENANCE

WARNING: Always unplug or disconnect the feeder from the electrical supply with dry hands whenever the feeder is being installed, maintained or handled.
Regularly clean the food dispenser with a slightly damp cloth to ensure that kibble is able to be dispensed smoothly. Do NOT clean the dispenser using water, as this may damage the electrical components inside. Make sure that no water gets into the battery compartment.
The food reservoir, food dish and food dish holder can be removed from the base and cleaned with running water under the tap. Only the food dish holder and stainless steel dish insert are dishwasher-safe. Always dry these parts completely before reassembling the product.
The desiccant pad should be replaced every 30 days to ensure an optimal dehumidifying effect. Do not use the desiccant pad if it is visibly damaged.

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Distributed by:
Germany: HAGEN Deutschland GmbH & Co. KG, 25488 Holm
U.S.A.: Rolf C. Hagen (U.S.A.) Corp., Mansfield, MA 02048
U.K.: Rolf C. Hagen (U.K.) Ltd., Castleford, W. Yorkshire WF10 5QH
Canada: Rolf C. Hagen Inc., Montréal (Quebec) H9X 0A2
España y Portugal: Rolf C. Hagen España S.A., Av. de Beniparrell n.11 y 13, 46460 Silla, Valencia
Malaysia: Rolf C. Hagen (SEA) Sdn Bhd 43200 Cheras, Selangor D.E.
Argentina: Hagen S.A. Argentina, Rutherford 4459, Malvinas Argentina – CP 1615, Pcia. Bs.As.
Made in China
43752
Printed in China
VER. 06/21

References

• Welcome to Catit - Official Catit Brand Site
• Catit ES - La tienda oficial de Catit: tus gatos merecen calidad.

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