V I V O MOUNT-E-FD70-W Electric Flip Down Ceiling Mount Instruction Manual
- October 30, 2023
- V I V O
Table of Contents
Electric Flip Down Ceiling TV Mount
SKU: MOUNT-E-FD70/W
Instruction Manual
MOUNT-E-FD70-W Electric Flip Down Ceiling Mount
ASSEMBLY VIDEO AVAILABLE:
Follow along step-by-step with our video walk through by scanning the QR code
with your mobile device or by following the product link: vivo-
us.com/products/mount-e-fd70
help@vivo-us.com
309-278-5303
www.vivo-us.com
Contact Us First!
DO NOT RETURN ITEM
Our friendly product support team is here to help!
PERSONABLE CUSTOMER SUPPORT
7AM – 7PM
Monday-Friday
| |
---|---|---
Give us a Call: 309-278-5303| Chat Us: www.vivo-us.com| Email Us: help@vivo-us.com
We’re Here for You!
Our customer-minded support team is here for YOU,
Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times from customer service
agents and product techncians to help you every step of the way!
Missing a Part?
If any parts are received damaged / defective OR you are missing a part,
please reach out to us within 30 days of product delivery to have it replaced
at no cost.
We are happy to replace parts to ensure you have a fully functioning product
PRE-ASSEMBLY | BEFORE YOU BEGIN
** If you do not understand these directions, or if you have any doubts
about the safety of the installation, please call a qualified technician.
Check carefully to make sure there are no missing or defective parts. Improper
installation may cause damage or serious injury. Do not use this product for
any purpose that is not explicitly specified in this manual. Do not exceed
weight capacity. We cannot be liable for damage or injury caused by improper
mounting, incorrect assembly or inappropriate use.
WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
CAUTION!
DO NOT INSTALL INTO DRYWALL ALONE. VERIFY YOUR WALL CONSTRUCTION. USE WOOD
STUDS TO MOUNT. We include mounting for brick and concrete walls. If unsure,
please contact us at vivo-us.com, email at help@vivo-us.com, or call us at 309-278-5303.
WEIGHT CAPACITY**
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
Product Warranty
For the most up to date details on your product’s warranty, please visit the
product’s listing on our website or reach out to customer support.
vivo-us.com/products/mount-e-fd70
Returns | Product Didn’t Work Out?
We offer a hassle-free 30 day return on all products. Contact customer support
at 309-278-5303 or help@vivo-us.com.
Please note: For items ordered in error or no longer needed, the return
shipping charges will be at the buyer’s expense.
TOOLS NEEDED:
PACKAGE CONTENTS
Please consult the parts list below and ensure you have everything you need to
assemble your product. If parts are missing or damaged, please contact us.
NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED
ASSEMBLY STEPS
STEP 1: Installing the Mount
OPTION A: Wood Ceiling
Using Ceiling Template (C), mark exact location of mounting holes. Drill pilot
holes 2.2” deep using a 4.5mm drill bit. Insert two ST6.3x55mm Screws (W-A),
leaving a 5mm gap from ceiling. Hang Mount (A) so that the screws fit into the
keyhole openings. Slide Mount (A) backward, then secure using additional
ST6.3x55mm Screws (W-A) with Washers (W-C). 
NOTE: If mounting to a wood beam ceiling, ensure the
front and back holes are used for the main support if mount is in line with
the beam. If perpendicular to the beam, use keyhole openings for the main
support. Do NOT use included Concrete Anchors (W-B) for wood or drywall.
OPTION B: Concrete Ceiling
Using Ceiling Template (C), mark exact location of mounting holes. Drill pilot
holes 2.4” deep, using a 10mm drill bit. Insert six Anchors (W-B), then
tighten two ST6.3x55mm Screws (W-A), leaving a 5mm gap from ceiling. Hang
Mount (A) so that the screws fit into the keyhole openings. Slide Mount (A)
backward, then secure using additional ST6.3x55mm Screws (W-A) with Washers
(W-C). Tighten all screws.
Have a question? Give us a quick call / chat!
309-278-5303 or vivo-us.com
STEP 2: Assembling VESA Components
Assemble Bracket Rails (F) to Center Plate (C) using M6x25mm Screws (S-B), M6
Washers (S-C) and M6 Nuts (S-D). While holding M6 Nuts (S-D) with a wrench,
use a Phillips screwdriver to tighten M6x25mm Screws (S-B). Slide VESA
Brackets (E) onto Bracket Rails (F) and secure using M4x8m Screws (S-E) and
3mm Allen Wrench (T-A). 
Adjust VESA Brackets (E) spacing to match TV
mounting holes, and lock in place using Set Screw (S-A) and 3mm Allen Wrench
(T-A). Remove the four pre-installed screws from Center Plate (B) and loosen
the center screw until 5mm of thread is exposed.
STEP 3: Mounting VESA Assembly
Align the VESA bracket assembly with the mounting holes in the back of the TV
screen. Install assembly to TV using appropriate screws (M-A thru M-D), M8
Washers (M-E), and Spacers (M-F, M-G) according to your screen’s
requirements.
STEP 4: Attach Leveling Knobs (Optional)
Attach Leveling Knobs (J) to the lower two Set Screws (S-A) as shown. This
will ensure the TV is perfectly level with the ceiling when raised.
STEP 5: Place TV on
Mount
Place the TV with VESA bracket assembly on Mount (A) by inserting the center
screw on Center Plate (B) into the keyhole on Mount (A) at the desired height.
Secure using previously removed screws (STEP 2) and tighten with a Phillips
screwdriver. Clearance between the ceiling and top edge of TV should be no
less than 15mm when TV is in the fully lowered position.
STEP 6: Manage Cables
Run cables along edge of Mount (A). Allow slack in cables for arm movement.
Place Decorative Covers (D) over cables and snap into place. Next, using Cable
Ties (I) to fasten cables to the side of the arm.
NOTE: Keep cables clear from inside of arm to avoid damage due to
pinching.
STEP 7: Connect AC
Adapter
Plug AC Adapter (G) into Mount (A), and connect to AC outlet. Follow Remote
(H) instructions for operation.
NOTE: Plugging power supply into AC outlet prior to the mount may cause a
large spark when connecting to the mount.
Do not open the electrical cover.
Never operate the unit without a TV installed
CHECK OUT OTHER GREAT PRODUCTS FROM
EXPLORE MORE ATVIVO-US.COM
We offer a wide array of home & office products to fit your needs. From
height adjustable desks to monitor mounts to keyboard trays and more!
SPEAKER MOUNTS & STANDS
Whether you’re mounting a soundbar or surround sound system, we’ve got a
mounting solution to fit your needs
https://vivo-us.com/collections/speaker-mounts-and-stands
HEIGHT ADJUSTABLE DESKS
We offer electric & manual crank standing desks, corner frames, desk & top
combos, and more!
https://vivo-
us.com/collections/standing-desks
MONITOR MOUNTS
From single monitor mounts to hex mount, gromment or clamp-ons, we’ve got a
mounting solution for your setup.
https://vivo-
us.com/collections/monitor-mounts
WHO WE ARE 
VIVO is more than a brand of ergonomic office furniture. We
are a team of creative and innovative indivuduals working together to offer
high quality, affordable ergonomic solutions. We think and work outside of the
box to serve you, our customer, to the best of our abilitiy.
Need Assistance?
We Would Love to Help!
Personable Customer Support | Mon-Fri 7am-7pm
We offer immediate assistance with rapid response times from customer service
agents and product techncians to help you every step of the way!
| Call Us: 309-278-5303
Average Resolution Time: 5m 4s
---|---
| Chat Us: www.vivo-us.com
Average Resolution Time: < 15m
| Email Us: help@vivo-us.com
Average Resolution Time: 1HR 8M
23% within < 15m
38% within < 30m
61% within < 1hr
83% within <2hr
92% within < 3hr
LOVE YOUR NEW VIVO SETUP?
Ready to share that new amazing setup?
Want to brag about that amazing new ergonomic solution?
Tag us in your photo! FOR MORE GREAT VIVO PRODUCTS,
CHECK OUT OUR WEBSITE AT: WWW.VIVO-US.COM
LAST UPDATED: 02/13/2023
REV2LF
References
- Register a .US.COM domain today!
- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
- Electric Flip Down Ceiling Mount for 32” to 70” TVs – VIVO - desk solutions, screen mounting, and more
- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more