aquasana AQ-CWM2-B Countertop Water Filter/Clean Water Machine Owner’s Manual

: June 6, 2024
: aquasana

AQ-CWM2-B
Countertop Water Filter
Clean Water Machine

Owner’s Manual

Meet clean, healthy water. Your new Clean Water Machine features Claryum filtration that removes up to 99% of 77 contaminants including lead, PFOA/ PFOS, pesticides, pharmaceuticals, and chlorine.
Enjoy the peace of mind that comes from knowing our award-winning filter technology is working for you.

AQ-CWM2-B
Countertop Water Filter

Clean Water Machine

TABLE OF CONTENTS

No tools are required for installation!

Before beginning setup, please ensure all parts listed are present. if any part is missing or damaged, please contact Customer Service at 866-662-6885.

Use and Care

To clean the system, wipe the exterior with a damp cloth. Do not use any strong or abrasive cleaning agent or solvent
The water tank, housing lids, and filter cap are NOT dishwasher safe, and should be hand-washed only.
Water may accumulate inside the filter housing Dry this area with a clean dry cloth.
Clean regularly for best

Important Safeguards

Do not operate without filter cartridge
Use only cold tap water in the water Do not add ice cubes to the water tank.
Do not place cord, plug, or system in water or other
Close supervision is always necessary when this system is used by or near
Intended for home or office use, on a flat, temperature-controlled Not for outdoor use.
Do not place the system near a hot gas or electric
Do not let the cord hang over the edge of the table or countertop, or touch hot Do not allow anything to rest on the power cord.
If the supply cord or the plug are damaged, do not use and contact Customer
Do not use excessive force on the dock dock button

Please read all precautions and instructions carefully before using them.

Wash Tank

At first use or after a long period of non-use

Hand-wash the water tank and water tank lid with dish soap and rinse well. Fill water tank full with cold tap water.

Open Filter Chamber

Open filter housing unit lid and unscrew filter chamber cap to open the filter chamber.

Place the water tank on the dispenser dock and ensure it’s firmly attached to its base.

Insert Filter

Remove plastic from the filter cartridge. With the top of the filter up, press the filter onto the filter chamber cap.

Flush System

NOTE: Do not drink flushed water. Discard water.

Plug your system in. Place vessel (at least 64 oz.) underneath the dispenser during the flushing cycle.
To start the flush cycle, press the lock button 3 times quickly. Light will illuminate red for 5 seconds.
While the red light is illuminated, press and hold the lock button for 1 second. Light will blink red. While the system flushes, the light will change from red to blue staying blue for 5 seconds when the flush is complete.

Insert the filter with the attached filter chamber cap onto the chamber so that the grooves of the cap line up. Twist the filter chamber cap to the right to lock it into place. The arrow on the filter chamber cap should be pointing towards the dispenser end.
Replace the filter housing lid.

NOTE: When filling a larger (64 oz) vessel, you may use the Quick Press function.
Quickly press the dock button once to initiate fill. Once the desired amount is reached, quickly press the dock button to stop dispensing.
NOTE: System will dispense water for a maximum of 60 seconds at one time. The timer will override the system and shut off-pump.

What should I do if my system won’t run?

Make sure the system is plugged into a power
Ensure water tank is fully attached to filtration
Make sure the water tank contains System will not run without water.
Ensure filter and filter chamber lid are properly
Ensure the dock button is being held for the proper amount of

What if water is leaking from the system?

Ensure the water tank is fully attached to the filtration

Why does my water look milky or cloudy?

Cloudy or white water is a result of air bubbles that are trapped within the This is very common and not harmful. The air bubbles will dissipate over time.

Button Functions

Function| Button Action
Quick Press On| Press button 1X
Quick Press Off| Press button 1X
Dispense water| Press and hold the button until the desired amount is dispensed
Stop dispensing water| Release button hold
Initiate filter flush process| Press button 3X rapidly
Start filter flush| Press and hold for 1 second
Light Indicators

Light Status| Indication
No light| System unplugged, standby mode, or flush not initiated
Solid red/blue combination| Initial system plugin
Solid blue light when dispensing water| Dispensing filtered water
Blink blue| The system is readying to dispense water
Solid red light (5 seconds)| Filter flush process initiated
Blinking red when system flushing| Flush in process
Blinking red to blue| Finishing flush
Blinking blue then solid blue| Filter flush complete
Alternating blue and red while dispensing water| Change filter soon
Solid red while dispensing water| Change filter now
Blinking red while in standby mode| Change filter now

Twist the filter chamber cap to the left and remove a dirty filter from the cap. Discard dirty filter.
Remove plastic from the clean filter. Press clean filter into filter chamber cap ensuring a snug fit. Insert into the housing unit and twist right to close
Fill water tank and place on dispenser dock.
Press the lock button 3 times quickly. Light will illuminate red for 5 seconds
Press and hold the lock button for 1 second to begin flush. Light will blink red during the 60 second clean
Once the flush is complete, light blinks blue for 5 seconds, then illuminate solid blue for 5

PERFORMANCE DATASHEET

Model| Replacement| Rated Capacity| Operating Pressure Range| Operating Temp. Range| Rated Flow
---|---|---|---|---|---
AQ-CWM2-B| AQ-CWM2-R| 320 gallons
1200 liters| 20-70 psi
137-482 a| 40-90° F
4.44-32.2° C| 0.5 gpm
1.9 pm
Manufactured by: Aquasana, Inc. 6310 Midway Road · Haltom City, Texas 76117 · 866.662.6885

This system has been tested according to NSF/ANSI 42, 53, & 401 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42, 53, & 401

NSF/ANSI 42| Minimum Reduction| Overall % Reduction| Results
---|---|---|---
Chlorine Reduction, Free Available| <0.5 mg/l| 96.06%| Pass
Chloramine Reduction, Free Available| <0.5 mg/l| 96.06%| Pass
Particulate Reduction| 85%| 99.9%| Pass
NSF/ANSI 53| Minimum Reduction| Overall % Reduction| Results
---|---|---|---
Asbestos Reduction| 99%| >99%| Pass
Cyst Live Cryptosporidium & Giardia| 99.95%| >99.95%| Pass
Lead Reduction pH 6.5| <10 ug/L| >99.3%| Pass
Lead Reduction pH 8.5| <10 ug/L| >99.4%| Pass
Mercury Reduction pH 8.5| <2 ug/L| >96.7%| Pass
Mercury Reduction pH 6.5| <2 ug/L| >96.6%| Pass
MTBE Reduction| <5 ug/L| 91.2%| Pass
Turbidity| <0.5 NTU| 99.1%| Pass
VOC Surrogate Test| 95%| 95%| Pass
Perfluorooctanoic acid (PFOA) & Perfluorooctane sulfonate (PFOS)| 0.07 ug/L| 95.8%| Pass
NSF/ANSI 401| Maximum Concentration| Minimum Reduction| Overall % Reduction| Results
---|---|---|---|---
Atenolol| 30 ng/L| 94.2%| 94.2%| Pass
Bisphenol A| 300 ng/L| 98.80%| 98.9%| Pass
Carbamazepine| 200 ng/L| 98.6%| 98.6%| Pass
DEET| 200 ng/L| 98.7%| 98.7%| Pass
Estrone| 20 ng/L| 96.30%| 96.5%| Pass
Ibuprofen| 60 ng/L| 95.3%| 95.4%| Pass
Linuron| 20 ng/L| 96.6%| 96.6%| Pass
Meprobamate| 60 ng/L| 94.7%| 94.7%| Pass
Metolachlor| 200 ng/L| 98.6%| 98.6%| Pass
Naproxen| 20 ng/L| 96.3%| 96.4%| Pass
Nonylphenol| 200 ng/L| 97.50%| 97.5%| Pass
Phenytoin| 30 ng/L| 95.50%| 95.6%| Pass
TOP| 700 ng/L| 98%| 98%| Pass
TCPP| 700 ng/L| 97.8%| 97.8%| Pass
Trimethoprim| 20 ng/L| 96.7%| 96.7%| Pass

System Tested and Certified by NSF International against NSF/ANSI Standard 42, 53 & 401 for reduction of claims specified on the Performance Data Sheet and at nsf.org.

All contaminants reduced by this filter are
Not all contaminants listed may be present in your
Does not remove all contaminants that may be present in tap

| The filter is only to be used with cold water
---|---
| Filter usage must comply with all state and local laws.
| Testing was performed under standard laboratory conditions, actual performance may vary.
| Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts
| See owner’s manual for general installation conditions and needs plus manufacturer’s limited warranty.
Organic chemicals included by surrogate testing

VOCs (by surrogate testing using chloroform)| Drinking water regulatory level (MCL/MAC) mg/L| Influent/ Unfiltered| Effluent/ Filtered| Percent Reduction
alachlor| 0.002| 0.050| 0.001| >98%
atrazine| 0.003| 0.100| 0.003| >97%
benzene| 0.005| 0.081| 0.001| >99%
carbofuran| 0.04| 0.190| 0.001| >99%
carbon tetrachloride| 0.005| 0.078| 0.0018| 98%
chlorobenzene| 0.1| 0.077| 0.001| >99%
chloropicrin| —| 0.015| 0.0002| 99%
2,4-D| 0.07| 0.110| 0.0017| 98%
dibromochloropropane (DBCP)| 0.0002| 0.052| 0.00002| >99%
o-dichlorobenzene| 0.6| 0.080| 0.001| >99%
p-dichlorobenzene| 0.075| 0.040| 0.001| >98%
1,2-dichloroethane| 0.005| 0.088| 0.0048| 95%
1,1-dichloroethylene| 0.007| 0.083| 0.001| >99%
cis-1,2-dichloroethylene| 0.07| 0.170| 0.0005| >99%
trans-1,2-dichloroethylene| 0.1| 0.086| 0.001| >99%
1,2-dichloropropane| 0.005| 0.080| 0.001| >99%
cis-1,3-dichloropropylene| —| 0.079| 0.001| >99%
dinoseb| 0.007| 0.170| 0.0002| 99%
endrin| 0.002| 0.053| 0.00059| 99%
ethylbenzene| 0.7| 0.088| 0.001| >99%
ethylene dibromide (EDB)| 0.00005| 0.044| 0.00002| >99%
haloacetonitriles (HAN)
bromochloroacetontrile| —| 0.022| 0.0005| 98%
dibromo acetonitrile| —| 0.024| 0.0006| 98%
dichloroacetontrile| —| 0.0096| 0.0002| 98%
trichloroacetontrile| —| 0.015| 0.0003| 98%
haloketones (HK)
1,1-dichloro-2-propanone| —| 0.0072| 0.0001| 99%
1,1,1-trichloro-2-propanone| —| 0.0082| 0.0003| 96%
heptachlor (H-34, Heptox)| 0.0004| 0.025| 0.00001| >99%
heptachlor epoxide| 0.0002| 0.0107| 0.0002| 98%
hexachlorobutadiene| —| 0.044| 0.001| >98%
hexachlorocyclopentadiene| 0.05| 0.060| 0.000002| >99%
lindane| 0.0002| 0.055| 0.00001| >99%
methoxychlor| 0.04| 0.050| 0.0001| >99%
pentachlorophenol| 0.001| 0.096| 0.001| >99%
simazine| 0.004| 0.120| 0.004| >97%
styrene| 0.1| 0.150| 0.0005| >99%
1,1,2,2-tetrachloroethane| —| 0.081| 0.001| >99%
tetrachloroethylene| 0.005| 0.081| 0.001| >99%
toluene| 1| 0.078| 0.001| >99%
2,4,5-TP (silvex)| 0.05| 0.270| 0.0016| 99%
tribromoacetic acid| —| 0.042| 0.001| >98%
1,2,4-trichlorobenzene| 0.07| 0.160| 0.0005| >99%
1,1,1-trichloroethane| 0.2| 0.084| 0.0046| 95%
1,1,2-trichloroethane| 0.005| 0.150| 0.0005| >99%
trichloroethylene| 0.005| 0.180| 0.0010| >99%
trihalomethanes (THMs)| | Influent/ Unfiltered| Effluent/ Filtered| Percent Reduction
bromodichloromethane (THM)|

0.080

|

0.300

|

0.015

|

95%

bromoform (THM)
chloroform (THM)
chlorodibromomethane (THM)
xylenes (total)| 10| 0.070| 0.001| >99%

Do not use water that is microbiologically unsafe or of unknown water quality without adequate disinfection before or after the system.

WHO IS COVERED

aquasana AND ITS SUPPLIERS, (herein collectively referred to as “Manufacturer) warrant to the original owner who purchased and installed the system (hereinafter “Owner).

WHAT IS COVERED

This Warranty covers defects in materials or workmanship during the limited warranty period of your Aquasana Water Filtration System Including sub- components purchased with the original system (may or may not include faucet and fittings), except as provided below. The water filter is warranted only when It is installed, operated, and maintained In accordance with the instructions accompanying the water filter found on Aquasana.com. A water filter should be installed in such a manner that, If the system or any connection thereto should leak, the resulting flow of water will not cause damage to the area In which it Is Installed. For detailed instructions read the manual accompanying the water filter and review drawings In the manual.

FOR HOW LONG

This Warranty runs for 12 months (365 days) from the date of purchase by a consumer (hereinafter “Warranty Period”). No Warranty coverage will be provided if the claimant is unable to provide proof of purchase from an authorized Aquasana reseller. The estimated lifespan of products is for information only and is based on usage approximations. Water conditions and use rates may limit the functional lifespan of your filter. This Limited Warranty does not extend to the full estimated life span of the system.

WHAT AQUASANA WILL DO

If necessary, the Manufacturer will provide a replacement that fulfills the remaining estimated lifespan/capacity of your original purchase and send it to you with installation If industry standards, product improvements, or product obsolescence prohibit the Manufacturer from furnishing an identical model replacement water filter under this Warranty, the Owner will be furnished with a new water filter of comparable remaining capacity and functionality; however, the Owner will be charged for the additional value of the item(s) which Manufacturer has incorporated in the replacement water filter. The Warranty period for any replacement will run for the balance of the original 365 days.
Component Part – If any component part proves to Manufacturer’s satisfaction to be defective in material or workmanship within the Warranty period listed on the data plate label, the Manufacturer will furnish the Owner with a replacement for the defective part(s).
Return of Defective Water Filter and Component Parts -Manufacturer reserves the right to examine the alleged defect in the water filter or component part(s), and it will be the Owner’s obligation to return the water filter and/or component part(s) to the Manufacturer at the Manufacturers request.
When returning a water filter, it must include all component
When returning component part(s), they must be individually tagged and identified with the water filters model number, date of purchase, and date of installation.

WHAT IS NOT COVERED

This Warranty does not cover filter cartridges and any systems that were not installed in compliance with the instructions or that have been abused or operated incorrectly.
This Warranty applies only to products purchased from authorized Aquasana resellers.
The Limited Warranty stated herein is in lieu of any and all warranties, express or implied (whether written or oral), including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
A manufacturer shall not be liable for any incidental, consequential, special, punitive, or contingent damages or expenses, arising directly or indirectly, from any defect in the water filter or the use of the water filter, including but not limited to water damage.
The manufacturer shall not be liable for any water damage arising directly or indirectly, from any defect in the water filter or component part(s) or from its use.
The manufacturer shall not be liable for any damage or product failures caused by any of the following:

The water filter or any of its component parts have been subject to misuse, alteration, neglect or
The water filter has not been installed in accordance with the applicable local plumbing and/or building code(s) and/ or regulations or in their
The water filter is not installed, operated, and maintained in accordance with the printed Manufacturer’s instructions, including if the water filter has any additional aftermarket equipment introduced into the sealed system not approved by the
The water filter is exposed to highly corrosive conditions.
The water filter is not continuously supplied with potable
The water filter is not operated within the factory-calibrated temperature
The water filter is installed in direct sunlight or exposed to freezing
The water filter or any of its component parts fail due to sediment build-up.
Clogging due to purchaser’s failure to replace the filter
Damage caused by fire, flood, or acts of
Damage caused by over-pressurization in the water

1. The manufacturer shall not be liable for any claims related to excessive noise, smell, or taste of
This Warranty does not cover damage caused by the use of parts that are not genuine Aquasana parts. This includes, but is not limited to replacement filters, faucets, and/or diverter
Except when specifically prohibited by the applicable state law, the Owner, and not the Manufacturer, shall be liable for and shall pay for all charges for labor or other expenses incurred in the removal, repair, or replacement of the water filter or any component part(s) claimed to be defective or any expense incurred to remedy any defect in the Such charges may include, but are not necessarily limited to:
All freight, shipping, handling, and delivery costs of forwarding a new water filter or replacement part(s) to the
All costs are necessary or incidental in removing the defective water filter or component part(s) and installing a new water filter or component part(s).
Any material required to complete, and/or permits required for, installation of a new water filter or replacement part(s), and
All costs necessary or incidental in returning the defective water filter or component part(s) to a location designated by the

HOW TO GET SERVICE

To receive service under this Warranty, you must contact Aquasana (A. O. Smith Water Treatment (North America), Inc.) at 1-866-662-6885 or warranty@aquasana.com within the Warranty Period to describe the problem to a customer service representative who will verify that the product is under Warranty and determine whether a part of the system will be replaced and whether you must send back the unit. You will be required to provide proof of purchase from an authorized Aquasana reseller and proof of proper installation.

WARRANTY REGISTRATION

Warranty registration is not required for coverage under the Aqua-
The filter is only to be used with cold water.
Filter usage must comply with all state and local laws.
Testing was performed under standard laboratory conditions, actual performance may vary.
Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.
See owner’s manual for general installation conditions and needs plus manufacturer’s limited warranty.
warranties, express or implied (whether written or oral), including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

HOW STATE LAW APPLIES

This Warranty gives you specific rights and you may have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you

Replace your filters on time, without worry — auto-delivered to you, for less.

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Free Shipping| Discount Replacements
|
No Contract| Extended Warranty

CONTACT US TO LEARN MORE
waterforlife@aquasana.com

LOVE IT?
Please let us know with a review on Aquasana or your retailer’s website.

NEED HELP?
866-662-6885 and give us a call to tell us what’s going on.

Aquasana, Inc.
6310 Midway Road Haltom City, Texas 76117 866.662.6885 USA
877.332.7873 Canada
www.aquasana.com
AQ-CWM2-B-OM-2021_0901

Documents / Resources

| aquasana AQ-CWM2-B Countertop Water Filter/Clean Water Machine [pdf] Owner's Manual
AQ-CWM2-B, Countertop Water Filter, Clean Water Machine, AQ-CWM2-B Countertop Water Filter Clean Water Machine
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