Tractive TRNJA4 Waterproof GPS Dog Tracker – Location User Guide

October 27, 2023
tractive

Tractive TRNJA4 Waterproof GPS Dog Tracker – Location

Tractive Waterproof GPS Dog Tracker

Specifications

  • BRAND: Tractive
  • SPECIAL FEATURE: Waterproof
  • COLOR: Beige
  • CONNECTIVITY TECHNOLOGY: USB
  • SUPPORTED APPLICATION: GPS
  • PRODUCT DIMENSIONS: 8 x 1.1 x 0.67 inches
  • PRODUCT WEIGHT: 23 Ounces
  • BATTERIES: 1 Lithium Polymer batteries required

Introduction

You can view your dog’s whereabouts at any time, from any location, thanks to the Tractive GPS DOG tracker. Track your animal companion in real time and across any distance. Utilize your smartphone’s location history and other entertaining features to spend time with your pet. The Tractive GPS DOG will locate your dog practically anywhere in the globe using the best mobile network after you select a subscription plan. Simply fasten the small, waterproof tracker to your dog’s collar to begin tracking your animal with the free Tractive GPS app. Get started on a new journey right away—time!

HOW TO SETUP

Make sure the tracker is fully charged, that it is turned on, and that your pet is wearing it. Open the Tractive GPS app and follow the on-screen instructions to create an account for your pet and grant the appropriate app permissions. The Tractive GPS now lets you track your pet with confidence!

HOW TO CONNECT TO PHONE

Ensure that your Tractive GPS tracker is activated and close by your smartphone. Tap on Activity at the bottom of the screen when the Tractive GPS app is open. Finally, activate the sync by pressing the refresh button in the top right corner of the screen.

HOW TO TURN OFF

Press the power button again for 3 seconds to turn the GPS unit off. You will then hear a series of falling beeps. Additionally, the LED will flash red for one second. The red light could occasionally stay on for a few seconds.

HOW TO INSTALL A VIRTUAL FENCE

  • Select Virtual Fences under Tracker > Profile.
  • Click Add Fence.
  • Determine whether your virtual fence should be a safe zone or no-go area before setting its name, form, and icon.
  • To enlarge or reduce the green or red dot at the Virtual Fence’s edge, use your mouse.

FAQs

What network does it use in the USA?****

Tractive has several roaming partners in every country – therefore we do work with different providers in the US as well. We always try to connect to the best available network.

what range does the tracker have to be for the phone app?? ex. 2 mi range??****

It does not matter, where the tracker is – as we use the mobile network and therefore a SIM card is integrated in the tracker. Please keep in mind that you need a subscription for that – all plans can be found via tractive.com/plans

Can you set multiple homes (example one dog at one address and another dog at another address)?****

You can set several virtual fences – no matter where they are. And yes – if 2 dogs are at different locations you can track both of them with the same account (but you need one subscription per tracker).

Can I transfer my subscription/plan to another tracker if I lose one?****

Yes, in case you have to replace a tracker for whatever reason you can easily transfer the subscription from one tracker to another one.
Find more information in the Help Center: https://help.tractive.com/hc/gen/articles/115004050745

If I pay for the year thing can I add more than one animal to it?

You can add several pets to your profile in the app – but every tracker needs a separate subscription (no matter, which duration you select).

Do these work for dogs over 50 lbs.?****

Absolutely, we recommend the minimum weight of around 9lbs, so for a 50lbs dog this would be great.

I have a Siberian husky How wide does the dog collar have to be to fit snug and not fall off?****

Our rubber clips fit collars up to 2.8 cm (1 inch) wide, so the tracker should be able to attach securely to any collar with up to width.

I am a data analyst and would like to download the data to analyze myself—is this possible?****

With our PREMIUM subscription, you can export the GPS data via KML or GPX file.

Could i use this for my child? Seems like it would fit perfectly on their belt or in their bookbag****

You could, but that brings up the question of whether or not it’s ethical to treat your child like an animal with no autonomy.

any difference between beige and white? or just color****

The only difference is the color – everything else is identical.

Why would I need to get a new one every month? The product is offered with Amazon subscribe and save?****

In this case please contact Amazon in regards to their subscribe and save policy.

I have a brochure where they call it a dog & cat tracker. It appears far too large for a cat. Is it?****

We recommend the minimum weight of 4kg for the tracker to comfortably be worn by the pet. However, the tracker should be suitable for all adult cats.

Does it work in Alaska?****

Yes – as we’ve roaming contacts with several network providers in the US it works in Alaska as well.
But please keep in mind, that there might be issues in very rural areas – you can give it a try and cancel for a full refund in the first 14 days if it does not work in the area you live.

I have gps vox tracking app on my phone already for my bike. can i add this gps device to that without ordering your subscription?****

To start receiving position updates from this tracker, you will need to purchase a subscription plan for the tracker. The reason for this is that each tracker contains an inbuilt SIM card that generates monthly costs – like a cell phone. These costs are covered by the subscription plan. Without a subscription plan, it’s not possible to receive position updates from the tracker.

This uses cell signal-so in our “marginal coverage” area, to quote Verizon, at &t and T-Mobile, this is useless in our upstate NY location, correct?****

The tracker will connect to the strongest network in the area in over 175 countries. Unfortunately, if the cell coverage is too weak, the tracker will struggle to send GPS positions from the tracker to your phone so you might have difficulties tracking (in remote areas for example). We do offer a 30 day subscription refund policy which gives you the opportunity to try the tracker out and see if it will work in your area.

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