DENALI 3-Piece Step Drill Bit Set User Manual

: June 10, 2024
: DENALI

Table of Contents

Warranty Provider
References
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DENALI 3-Piece Step Drill Bit Set User Manual

Warranty Provider

This limited warranty is provided by the entity listed in the table below to you as the
original purchaser of the Denali-branded product(s) (the “Product”). This limited warranty covers four categories of Denali products, Hand Tools, Accessories, Batteries, and Power Tools, which have separate warranty periods set forth below. Only the warranty period indicated on the product detail page will apply. The Hand Tools, Accessories, Batteries, and Power Tools will be referred to as the “Product” as used in this limited warranty.

The Product may be manufactured by a third party not affiliated with Amazon.

Hand Tool Limited Lifetime Warranty

With respect to Hand Tools only (for example, pliers, hex keys, screwdrivers), we warrant the Product against defects in materials and workmanship under ordinary use for the lifetime of the Product.

Accessories 1 Year Limited Warranty
With respect to Accessories only (for example, tool bits, belts, saw blades), we warrant the Product against defects in materials and workmanship under ordinary use for one year from the date of your original retail purchase from us.

Batteries 2 Year Limited Warranty
With respect to Batteries only (for example, 20V 2.0Ah lithium battery, 4.0Ah lithium battery), we warrant the Product against defects in materials and workmanship under ordinary use for two years from the date of your original retail purchase from us.

Power Tools 5 Year Limited Warranty
With respect to Power Tools only (for example, drill driver, circular saw, angle grinder), we warrant the Product against defects in materials and workmanship under ordinary use for five years from the date of your original retail purchase from us.

General Terms
During the warranty period, if a defect arises in the Product and you follow the
instructions that we will provide to you for returning the Product, we will, at our option, take one of the following actions: (i) replace the Product with either a new or a refurbished Product that is the same as or similar to the Product you purchased; or (ii) refund to you the purchase price of the Product.

There is no assurance, representation or warranty that any replacement Product will be identical to or will offer the same functionalities as the Product returned to us. Technological advances and Product availability may result in your receiving a replacement Product with a lower selling price than the original Product you purchased. In all cases, Product comparability will be determined by us at our sole discretion.

This limited warranty applies only to hardware components of the Product that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, repair, or commercial use. This limited warranty is not transferable to any subsequent purchaser or recipient of the Product.

This limited warranty applies to any replacement Product or part for the remainder of
the original warranty period or for 90 days from its shipment to you, whichever period is longer. All parts and Products that you return to us and for which we give you a refund or replacement will become our property upon our receipt.

How to Obtain Service. For instructions on how to obtain service under this limited warranty, please click the Contact Us button in the ‘Help’ section of the Amazon website from which you purchased the Product, or call Customer Service at the number listed below (see “Warranty Provider”).

Customer service will ask you questions to determine your eligibility under this limited warranty. If you are eligible, a replacement order or refund will be issued, and you’ll be given instructions for returning the defective Product, postage paid. Failure to ship the damaged part or Product back to us may result in your being charged for the replacement part or Product at full retail price. If we choose to send you a replacement, we will pay the cost of shipping the replacement Product to you.

Further Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPLACEMENT SERVICE.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS “LIMITATIONS” SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION.

This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.

If you purchased your Product from:	This Warranty is provided by:
Amazon.com or its physical stores in the United States

Amazon.com Services, Inc., 410 Terry Ave. North, Seattle, WA 98109-5210, United States. Call Customer Service at 1-888-280-4331
Amazon.co.uk or its physical stores in the United Kingdom| Amazon EU S.à r.l., 5 rue Plaetis, L-2338, Luxembourg Contact Customer Service by navigating to the “Help” section of the Amazon website
Amazon.de or its physical stores in Germany| Amazon EU S.à r.l., 5 rue Plaetis, L-2338, Luxembourg Contact Customer Service by navigating to the “Help” section of the Amazon website.
Amazon.fr or its physical stores in France| Amazon EU S.à r.l., 5 rue Plaetis, L-2338, Luxembourg Contact Customer Service by navigating to the “Help” section of the Amazon website.
Amazon.it or its physical stores in Italy| Amazon EU S.à r.l., 5 rue Plaetis, L-2338, Luxembourg Contact Customer Service by navigating to the “Help” section of the Amazon website.
Amazon.es or its physical stores in Spain| Amazon EU S.à r.l., 5 rue Plaetis, L-2338, Luxembourg Contact Customer Service by navigating to the “Help” section of the Amazon websit
Amazon.nl or its physical stores in the Netherlands| Amazon EU S.à r.l., 5 rue Plaetis, L-2338, Luxembourg Contact Customer Service by navigating to the “Help” section of the Amazon website
Amazon.ca or its physical stores in Canada| Amazon.com.ca, Inc., 410 Terry Ave. North, Seattle, WA 98109-5210, United States Contact Customer Service by navigating to the “Help” section of the Amazon website
Amazon.in or its physical stores in India| Amazon Seller Services Private Limited, 8th Floor, Brigade Gateway, 26/1 Dr. Rajkumar Road, Bangalore, Karnataka560055, India Contact Customer Service by navigating to the “Help” section of the Amazon website.
Amazon.com.jp or its physical stores in Japan| Amazon Japan G.K., 1-8-1 Shimomeguro Meguroku, Tokyo 153-0064, Japan Contact Customer Service by navigating to the “Help” section of the Amazon website
Amazon.com.mx or its physical stores in Mexico| Servicios Comerciales Amazon México S. de R.L. de C.V., Boulevard Manuel Avila Camacho #36 Piso 10 y 12, Colonia Lomas De Chapultepec, Seccion Delegacion Miguel Hidalgo, Distrito Federal, 1100, Mexico Contact Customer Service by navigating to the “Help” section of the Amazon webs
From any other Amazon website not listed above| Amazon.com Services, Inc., 410 Terry Ave. North, Seattle, WA 98109-5210, United States. Contact Customer Service by navigating to the “Help” section of the Amazon website.