INVENTUM HNK18 Electric Heating Pad Instruction Manual

June 10, 2024
INVENTUM

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INVENTUM HNK18 Electric Heating Pad

INVENTUM-HNK18-Electric-Heating-Pad-product

Explanation of symbols

INVENTUM-HNK18-Electric-Heating-Pad-fig-5 INVENTUM-HNK18-Electric-Heating-Pad-fig-6

Safety instructions

Important safety instructions – read carefully and keep them for later use!

WARNING

Non-observance of the following notes may result in personal injury or material damage (electric shock, skin burns, fire). The following safety and hazard information is not only intended to protect your health and the health of others, it should also protect the product. For this reason, pay attention to these safety notes and include these instructions when handing over the product to others.

  • This heat pad must not be used by persons who are not sensitive to heat or by other vulnerable persons who may not be able to react to overheating (e.g. diabetics, people with skin alterations due to illness or scarred tissue in the application area, after taking pain relief medication or alcohol).
  • This heat pad must not be used by very young children (0-3 years old) as they are unable to respond to overheating.
  • The heat pad can be used by children older than 3 and younger than 8 years of age provided they are supervised. For this, the control must always be set to the minimum temperature.
  • This heat pad may be used by children over the age of 8 and by people with reduced physical, sensory or mental skills or a lack of experience or knowledge, provided that they are supervised and have been instructed on how to use the heat pad safely, and are fully aware of the consequent risks of use.
  • Children must not play with the heat pad.
  • Cleaning and user maintenance must not be performed by children unless supervised.
  • This heat pad is not designed for use in hospitals.
  • This heat pad is only intended for domestic/private use, not for commercial use.
  • Do not insert needles.
  • Do not use when folded or bunched up.
  • Do not use if wet.
  • This heat pad may only be used in conjunction with the control specified on the label.
  • This heat pad must only be connected to the mains voltage that is specified on the label.
  • The electrical and magnetic fields emitted by this heat pad may interfere with the function of a pacemaker. However, they are still well below the limits: electrical field strength: max. 5000 V/m, magnetic field strength: max. 80 A/m, magnetic flux density: max. 0.1 millitesla.
  • Please, therefore, consult your doctor and the manufacturer of your pacemaker before using this heat pad.
  • Do not pull, twist or make sharp bends in the cables.
  • If the cable and control are not positioned properly, there may be a risk of becoming entangled in, being strangled by, tripping over, or stepping on the cable and control of the heat pad. The user must ensure that excess lengths of cable, and cables in general, are safely routed.
  • Please check this heat pad frequently for signs of wear and tear or damage. If any such signs are evident, if the heat pad has been used incorrectly or if it no longer heats up, it must be checked by the manufacturer before being switched on again.
  • Under no circumstances should you open or repair the heat pad (including the accessories) yourself because faultless functionality can no longer be guaranteed thereafter. Failure to observe this will invalidate the warranty.
  • If the mains connection cable of this heat pad is damaged, it must be disposed of. If it cannot be removed, the heat pad must be disposed of.
  • When this heat pad is switched on:
    • Do not place any sharp objects on it
    • Do not place any heat sources, such as hot water bottles, heat pads or similar,on it
  • The electronic components in the control warm up when the heat pad is in use. For this reason, the control must never be covered or placed on the heat pad when it is in use.
  • It is essential to observe the information relating to the following chapters: Operation, Cleaning and maintenance, Storage.
  • If you should have any questions about using our devices, please contact our Customer Services department.

Appliance description

HNK18

  • Electric heating pad
  • Dimensions: 44 x 33 cm
  • 3 settings with an illuminated switch
  • Turbo heating
  • Automatic switch-off after 90 minutes
  • Detachable cord
  • 100 Watt
  • Material: fleece
  1. Mains plug
  2. Mains cable
  3. Control
  4. Illuminated display for temperature settings
  5. Sliding switch for ON/OFF and temperature settings
  6. Plug-in coupling

Intended use

CAUTION: This heating pad is only designed to warm up the human body.

Operation

Safety

CAUTION

  • The heating pad is fitted with a the INVENTUM SAFETY SYSTEM (ISS). This sensor technology provides protection against overheating across the entire surface of the heating pad with an automatic switch off in the event of a fault. If the SAFETY SYSTEM has switched off the heating pad, the temperature settings are no longer illuminated when switched on.
  • Please note that for safety reasons, the heating pad can no longer be operated after a fault has occurred and must be sent to the specified service address.
  • Do not connect the defective heat pad with another control of the same type. This would trigger a permanent switch off Via the control’s safety system.

Initial use

CAUTION: Ensure that the heating pad will not bunch up or become folded during use.

First, connect the controller to the heating pad by inserting the plug-in coupling.

  • Then plug the mains plug into the socket.

Switching on

To switch the heating pad on, set the sliding switch for ON/OFF and temperature settings to setting 1, 2 or 3. The temperature setting is illuminated when switched on.

Setting the temperature
  • Setting 0: OFF
  • Setting 1: minimum heat
  • Setting 2: medium heat
  • Setting 3: maximum heat

NOTE

  • The fastest way to warm up the heating pad is to initially set the highest temperature setting of the control, first.
  • This heating pad have a turbo function, which allows the heating pad to warm up faster in the first 10 minutes.

CAUTION: If the heating pad is being used over several hours it is recommended to use the lowest setting (1) of the control to avoid overheating the heated body part, which may lead to burns to the skin.

Automatic switch-off

This heating pad is equipped with an automatic switch-off function. This turns off the heat supply approx. 90 minutes after the initial use of the heating pad. The temperature setting display then starts to flash. So that the heating pad can be switched back on, the sliding switch for ON/OFF and temperature settings must first be set to setting 0 (OFF). After about 5 seconds it is possible to switch it on again.

Switching off

To switch the heating pad off, set the sliding switch for ON/OFF to setting 0 (OFF) position. The temperature settings are then no longer illuminated.

NOTE: If the heating pad is not in use, switch the side sliding switch for ON/OFF and temperature settings to the OFF (0) position and remove the mains plug from the socket. Then disconnect the control from the heating pad by unplugging the plug-in coupling.

Cleaning & maintenance

WARNING: Before cleaning, always remove the mains plug from the socket first. Then disconnect the control from the heating pad by unplugging the plug-in coupling. Otherwise, there is a risk of electric shock.

CAUTION

  •  The control must never come into contact with water or other liquids. Otherwise, the control may be damaged. To clean the control, use a dry, lint-free cloth. Do not use any chemical or abrasive cleaning agents. Small marks on the heating pad can be removed with a damp cloth or sponge, or if necessary, with a little liquid detergent for delicate laundry.
  • Please note the heating pad must not be dry-cleaned, wrung out, machine dried, pressed or ironed. In case of heavier soiling, this heating pad can be washed in a washing machine. Set the washing machine to a particularly gentle, 30 °C cycle (woolens program). Use a wool laundry detergent and follow the manufacturer’s instructions.
  • Please note that excessive washing will wear out the heating pad. For this reason, the heating pad should only be machine washed a maximum of 10 times throughout its entire life. Immediately after washing, reshape the heating pad to its original dimensions while it is still damp and spread it out flat over a clothes drying rack to dry.
  • Do not attach the heating pad to washing lines with washing pegs or similar. Otherwise, the heating pad may be damaged.
  • Do not reconnect the switch to the heating pad until the plug-in connection and the heating pad are completely dry. Otherwise, the heating pad may be damaged.

WARNING

  • Under no circumstances switch on the heating pad to dry it. Otherwise, there is a risk of an electric shock.

Storage

If you do not plan to use the heating pad for a long period of time, we recommend that you store it in the original packaging. For this purpose, disconnect the control from the heating pad by unplugging the plug-in coupling.

CAUTION: Please allow the heating pad to cool down first. Otherwise, the heating pad may be damaged. To avoid sharp folds in the heating pad, do not place any objects on top of it while it is being stored.

Disposal

Legislation requires that all electrical and electronic equipment must be collected for reuse and recycling. Electrical and electronic equipment marked with the symbol indicating a separate collection of such equipment must be returned to a municipal waste collection point.

Problems & Solutions

Problem Cause Remedy

The temperature settings are not illuminated while

  • the control is fully connected to the heating pad;
  • the supply plug is connected to the mains outlet with correct function;
  • the setting is 1, 2 or 3.

| The safety system switched off the heating pad irreversible.| Send the heating pad together with the control to the service department.

General terms and conditions of service and warranty

We do not need to remind you of the importance of service. After all, we develop our products to a standard so that you can enjoy them for many years, without any concerns. If, nevertheless, there is a problem, we believe you are entitled to a solution straight away. Hence our products come with an exchange service, on top of the rights and claims you are entitled to by law. By exchanging a product or part, we save you time, effort and costs.

2-year full manufacturer’s warranty

  1. Customers enjoy a 2-year full manufacturer’s warranty on all Inventum products. Within this period, a faulty product or part will always be exchanged for a new model, free of charge. In order to claim under the 2-year full manufacturer’s warranty, you can either return the product to the shop you bought it from or contact the Inventum costumer service department via the form at www.inventum.eu/service-aanvraag.
  2. The 2-year warranty period starts from the date the product is bought.
  3. In order to claim under the warranty, you must produce a copy of the original receipt.
  4. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

Breakdowns or faults outside the warranty period

  1. Breakdowns or faults in small or large domestic appliances outside the warranty period, can be reported to the costumer services department via the form at www.inventum.eu/service-aanvraag or by calling the customer services department.
  2. The customer services department may ask you to send the product for inspection or repair. The costs of dispatch will be at your expense.
  3. The inspection to establish whether the repair is possible involves a charge. You need to grant your permission for this, in advance.
  4. In the event of a large domestic appliance, Inventum, at your request, can send out a service engineer. In that case, you will be charged the call-out costs, as well as parts and labor.
  5. In the event of an instruction to repair, the repair costs must be paid in advance. In the event of a repair by a service engineer, the costs of the repair must be settled with the engineer onsite, preferably by means of PIN payment.

Warranty exclusions

  1. The following are excluded from the aforesaid warranties:
    • normal wear and tear;
    • improper use or misuse;
    • insufficient maintenance;
    • failure to comply with the operating and maintenance instructions;
    • unprofessional installation or repairs by third parties or the customer himself;
    • non-original parts used by the customer;
    • use for commercial or business purposes;
    • removal of the serial number and/or rating label.
  2. In addition, the warranty does not apply to normal consumer goods, such as:
    • dough hooks, baking tins, (carbon) filters, etc.;
    • batteries, bulbs, carbon filters, fat filters etc.;
    • external connection cables;
    • glass accessories and glass parts such as oven doors;
    • and similar items.
  3. Transport damage not caused by Inventum is also excluded. Therefore, inspect your new device before starting to use it. If you detect any damage, you must report this to the store where you purchased the product within 5 working days, or to the Inventum customer service department via the form at www.inventum.eu/service-aanvraag. If transport damage is not reported within this period, Inventum does not accept any liability in this respect.
  4. The following are excluded from warranty and/or replacement: faults, loss of and damage to the device as a result of an event that is normally insured under the home contents insurance.

Important to know

  1. The replacement or repair of a faulty product, or a part thereof, does not lead to an extension of the original warranty period.
  2. If a complaint is unfounded, all costs arising from it will be at the customer’s expense.
  3. Following the expiry of the warranty period, all costs of repair or replacement, including administration costs, dispatch and call-out charges, will be charged to the customer.
  4. Inventum cannot be held liable for damage caused by external events unless this liability arises from mandatory statutory provisions.
  5. These warranty and service provisions are governed by Dutch law. Disputes will be settled exclusively by the competent Dutch court.

Contact

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References

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