GERBER B089WFYM1Z Truss 17 In 1 Needle Nose Pliers Multi Tool Instructions
- June 1, 2024
- Gerber
Table of Contents
GERBER B089WFYM1Z Truss 17 In 1 Needle Nose Pliers Multi Tool
Product Specifications :
- Limited lifetime warranty in North America
- 25-year limited warranty outside of North America
- Warranted to be free of defects in material and workmanship
Product Usage Instructions
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Warranty Coverage Information:
Gerber offers a limited lifetime warranty in North America and a 25-year limited warranty outside of North America. The products are warranted to be free of defects in material and workmanship for as long as the original consumer owns the product. -
International Warranty Requests:
If you are outside of North America and need to submit a warranty claim, please email pdxwarranty@gerbergear.com. -
Customized Items:
All Gerber products, including customized items, are covered under the Gerber Guarantee. -
Replacing Discontinued Items:
If the item you are hoping to replace is discontinued, you will be offered a similar item as a replacement or store credit to gerbergear.com. -
Maintaining The Original:
If your Gerber product holds sentimentality, mark it as sentimental on the warranty form. Gerber makes every effort to repair sentimental items, but if it cannot be repaired, it will be returned to you as is. -
Items Not Covered Under Warranty:
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Stolen or lost products are not covered under warranty. The warranty covers material and manufacturing defects only.
Frequently Asked Questions (FAQ):
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Do I need to send my defective item into the factory?
At this time, you do not need to send items into the factory unless instructed to do so. -
Will my lost or stolen Gerber product be replaced?
No, stolen or lost products are not covered under warranty. The warranty covers material and manufacturing defects. -
How can I submit a warranty claim if I live outside of North America?
To submit a warranty claim outside of North America, please email pdxwarranty@gerbergear.com. -
Can Gerber warranty the finish or refinish a product with peeling black coating?
The black coating on specific knives is not considered a warranty defect. Continued wear is normal due to contact with sheaths or pockets -
What happens if my sentimental product cannot be repaired?
Your original product will be returned to you as is. If it does not hold sentimentality, a comparable replacement will be provided at Gerber’s discretion. -
What items can Gerber ship to customers?
Gerber can ship pocket clips & screws, handle screws, thumb studs, and clip/buttons & springs for multi-tools. Items like blades/saws and axel screws cannot be shipped.
Adventure Longer
Gerber is proud to offer a limited lifetime warranty in North America, and a 25 year limited warranty outside of North America. Gerber products are warranted to be free of defects in material and workmanship for as long as the original consumer owns the product.
coverage information
- At Gerber’s option, defective product will be repaired, replaced, or substituted with a product of equal value. This warranty does not cover damaged product due to misuse or abuse, sharpening, normal wear and tear, accidental damage or industrial/commercial use.
- For cutting tools: Gerber shall in no event be liable for incidental or consequential damages.
- Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, ****
International Warranty Requests:
This form services the United States, its territories, and Canada only. For
requests outside of the US, please send an email to
pdxwarranty@gerbergear.com.
Warranty FAQ
Do I need to send my defective item into the factory?
At this time, you do not need to send items into the factory unless told to do so. This will likely only happen in the case of a custom item, or when a repair is authorized.
My Gerber product was lost or stolen. Will you replace it?
No, stolen or lost products are not covered under warranty. Gerber's warranty covers material and manufacturing defects.
Is my Customized item covered under warranty?
Yes, like all Gerber products, customized items are covered under the Gerber Guarantee.
The black finish on my blade is peeling or coming off. Is there anything I can do? Will Gerber Gear warranty the finish or refinish the product?
A black Teflon or black oxide coating is applied to specific knives for ornamental reasons. Continued rubbing on a sheath or pants pocket will cause the coating to wear through over time or contact with any metal objects will scratch the coating. Both are not considered Warranty defect.
My Gerber is sentimental to me. How can I keep the original?
While filling out the warranty form, be sure to mark the item as sentimental in order to retain the original. Gerber makes every effort to provide repair services whenever possible. However, technological advances may inhibit the ability to repair older products that have been out of production for an extended period of time. If your product cannot be repaired, it will be returned to you as is.
If you cannot repair my sentimental product, will I get another?
No. Your original product will be returned to you as is. If your product does not hold sentimentality at Gerber’s discretion a comparable replacement will be provided to you of equal value.
Are there items that Gerber can't ship to me?
Yes, there are some items that cannot be shipped. These items include blades saws, jaws & implements for our multi-tools, and axel screws.
What items can Gerber ship to me?
We can ship the following items pocket clips & screws, handle screws, thumb studs, clip buttons & springs for multi-tools.
- I live outside of North America, how do I submit a warranty claim?
- To submit a warranty claim outside of North America, please email pdxwarranty@gerbergear.com.
- What if the item I am hoping to replace is discontinued?
- If the replacement item is discontinued, you will be given the option for a similar item as replacement or store credit to gerbergear.com.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>