greenworks PSPH24B210 Pole Hedge Trimmer User Manual

June 9, 2024

greenworks PSPH24B210 Pole Hedge Trimmer

greenworks PSPH24B210 Pole Hedge Trimmer-fig1

Product Information

The PSPH24B210 is a pole hedge trimmer designed for cutting and trimming hedges and bushes in domestic use. The product comes with a small safety lock button, a blade, a hedge trimmer head, a coupler, a trigger, a rear handle, a battery release button, a pivoting button, a carrying ring, and a shoulder strap. The product has a recommended ambient temperature range for usage and contains symbols indicating its features and risk levels. The product is powered by a battery pack that can be removed and installed easily for charging and usage.

Product Usage Instructions

  1. Unpack the machine: Open the packaging and take out the pole hedge trimmer head, rear handle assembly, extension tube, manual, and blade cover.
  2. Fit the hedge trimmer head: Attach the hedge trimmer head to the extension tube and coupler, making sure it clicks into place.
  3. Remove the hedge trimmer head: Press the safety lock button and remove the hedge trimmer head from the extension tube and coupler.
  4. Install the battery pack: Press the battery release button and insert the battery pack into the slot on the rear handle until it clicks into place.
  5. Remove the battery pack: Press the battery release button and remove the battery pack from the slot on the rear handle.
  6. Start the machine: Press and hold the trigger to start the machine. Release the trigger to stop it.
  7. Adjust the trimmer head angle: Press the pivoting button to adjust the angle of the trimmer head.
  8. Clean the machine: Use a damp cloth to clean the machine after usage. Do not use solvents or chemicals.
  9. Lubricate the blade: Apply lubricating oil to the blade after usage to prevent rust and maintain its sharpness.
  10. Store the machine: Store the machine in a dry and secure place, away from children and pets.
  11. Troubleshooting: Refer to the troubleshooting section in the manual for any issues encountered during usage.


This machine is intended for cutting and trimming hedges and bushes in domestic use.


  1. Small safety lock button
  2. Blade
  3. Hedge trimmer head
  4. Coupler
  5. Safety lock button
  6. Trigger
  7. Rear handle
  8. Battery release button
  9. Pivoting button
  10. Carrying ring
  11. Shoulder strap


  1. Pole hedge trimmer head
  2. Rear handle assembly
  3. Extension tube
  4. Manual
  5. Blade cover


Read all safety warnings, instructions, illustrations and specifications provided with this power tool.Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

Save all warnings and instructions for future reference.
The term “power tool” in the warnings refers to your mains-operated (corded) power tool or battery-operated (cordless) power tool.


  • Keep work area clean and well lit. Cluttered or dark areas invite accidents.
  • Do not operate power tools in explosive atmospheres, such as in the presence of flammable liquids, gases or dust. Power tools create sparks which may ignite the dust or fumes.
  • Keep children and bystanders away while operating a power tool. Distractions can cause you to lose control.


  • Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with earthed (grounded) power tools. Unmodified plugs and matching outlets will reduce risk of electric shock.
  • Avoid body contact with earthed or grounded surfaces, such as pipes, radiators, ranges and refrigerators. There is an increased risk of electric shock if your body is earthed or grounded.
  • Do not expose power tools to rain or wet conditions. Water entering a power tool will increase the risk of electric shock.
  • Do not abuse the cord. Never use the cord for carrying, pulling or unplugging the power tool. Keep cord away from heat, oil, sharp edges or moving parts. Damaged or entangled cords increase the risk of electric shock.
  • When operating a power tool outdoors, use an extension cord suitable for outdoor use. Use of a cord suitable for outdoor use reduces the risk of electric shock.
  • If operating a power tool in a damp location is unavoidable, use a RESIDUAL CURRENT DEVICE (RCD) protected supply. Use of an RCD reduces the risk of electric shock.


  • Stay alert, watch what you are doing and use common sense when operating a power tool. Do not use a power tool while you are tired or under the influence of drugs, alcohol or medication. A moment of inattention while operating power tools may result in serious personal injury.
  • Use personal protective equipment. Always wear eye protection. Protective equipment such as a dust mask, non-skid safety shoes, hard hat or hearing protection used appropriately will reduce personal injuries.
  • Prevent unintentional starting. Ensure the switch is in the off position before connecting to power source and/or battery pack and when picking up or carrying the tool. Carrying power tools with your finger on the switch or energizing power tools that have the switch on invites accidents.
  • Remove any adjusting key or wrench before turning the power tool on. A wrench or a key left attached to a rotating part of the power tool may result in personal injury.
  • Do not over-reach. Keep proper footing and balance at all times. This enables better control of the power tool in unexpected situations.
  • If devices are provided for the connection of dust extraction and collection facilities, ensure these are connected and properly used. Use of dust collection can reduce dust-related hazards.
  • Dress properly. Do not wear loose clothing or jewelry. Keep your hair, clothing and gloves away from moving parts. Loose clothes, jewelry or long hair can be caught in moving parts.
  • If devices are provided for the connection of dust extraction and collection facilities, ensure these are connected and properly used. Use of dust collection can reduce dust related hazards.
  • Do not let familiarity gained from frequent use of tools allow you to become complacent and ignore tool safety principles. A careless action can cause severe injury within a fraction of a second.


  • Do not force the power tool. Use the correct power tool for your application. The correct power tool will do the job better and safer at the rate for which it was designed.
  • Do not use the power tool if the switch does not turn it on and off. Any power tool that cannot be controlled with the switch is dangerous and must be repaired.
  • Disconnect the plug from the power source and/or remove the BATTERY pack, if detachable, from the power tool before making any adjustments, changing accessories, or storing power tools . Such preventive safety measures reduce the risk of starting the power tool accidentally.
  • Store idle power tools out of the reach of children and do not allow persons unfamiliar with the power tool or these instructions to operate the power tool. Power tools are dangerous in the hands of untrained users.
  • Maintain power tools and accessories. Check for misalignment or binding of moving parts, breakage of parts and any other condition that may affect the power tool’s operation. If damaged, have the power tool repaired before use. Many accidents are caused by poorly maintained power tools.
  • Keep cutting tools sharp and clean. Properly maintained cutting tools with sharp cutting edges are less likely to bind and are easier to control.
  • Use the power tool, accessories and tool bits etc. in accordance with these instructions, taking into account the working conditions and the work to be performed. Use of the power tool for operations different from those intended could result in a hazardous situation.
  • Keep handles and grasping surfaces dry, clean and free from oil and grease. Slippery handles and grasping surfaces do not allow for safe handling and control of the tool in unexpected situations.


  • Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
  • Use power tools only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
  • When battery pack is not in use, keep it away from other metal objects like paper clips, coins, keys, nails, screws, or other small metal objects that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or fire.
  • Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
  • Do not use a battery pack or tool that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
  • Do not expose a battery pack or tool to fire or excessive temperature. Exposure to fire or temperature above 130°C may cause explosion.
  • Follow all charging instructions and do not charge the battery pack or tool outside the temperature range specified in the instructions. Charging improperly or at temperatures outside the specified range may damage the battery and increase the risk of fire.


  • Have your power tool serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the power tool is maintained.
  • Never service damaged battery packs. Service of battery packs should only be performed by the manufacturer or authorized service providers.


  • Keep all parts of the body away from the blade. Do not remove cut material or hold material to be cut when blades are moving. Blades continue to move after the switch is turned off. A moment of inattention while operating the hedge trimmer may result in serious personal injury.

  • Carry the hedge trimmer by the handle with the blade stopped and taking care not to operate any power switch. Proper carrying of the hedge trimmer will decrease the risk of inadvertent starting and resultant personal injury from the blades.

  • When transporting or storing the hedge trimmer, always fit the blade cover Proper handling of the hedge trimmer will decrease the risk of personal injury from the blades.

  • When clearing jammed material or servicing the unit, make sure all power switches are off and the power cord is disconnected. Unexpected actuation of the hedge trimmer while clearing jammed material or servicing may result in serious personal injury.

  • Hold the hedge trimmer by insulated gripping surfaces only, because the blade may contact hidden wiring or its own cord. Blades contacting a “live” wire may make exposed metal parts of the hedge trimmer
    “live” and could give the operator an electric shock.

  • Keep all power cords and cables away from cutting area. Power cords or cables may be hidden in hedges or bushes and can be accidentally cut by the blade.

  • Do not use the hedge trimmer in bad weather conditions, especially when there is a risk of lightning.This decreases the risk of being struck by lightning.


  • To reduce the risk of electrocution, never use the extended-reach hedge trimmer near any electrical power lines.Contact with or use near power lines may cause serious injury or electric shock resulting in death.
  • Always use two hands when operating the extended-reach hedge trimmer. Hold the extendedreach hedge trimmer with both hands to avoid loss of control. Always use head protection when operating the extended-reach hedge trimmer overhead.Falling debris can result in serious personal injury.


This product contains a chemical known to the state of California to cause cancer, birth defects or other reproductive harm. Some dust created by power sanding, sawing, grinding, drilling, and other construction activities contains chemicals known to cause cancer, birth defects or other reproductive harm. Some examples of these chemicals are:

  • Lead from lead-based paints;
  • Crystalline silica from bricks and cement and other masonry products;
  • Arsenic and chromium from chemically treated lumber.

Your risk of exposure to these chemicals varies depending on how often you do this type of work. To reduce your exposure to these chemicals, work in a well- ventilated area, and work with approved safety equipment, such as dust masks that are specially designed to filter out microscopic particles.

Save these instructions.


Tragic accidents can occur if the operator is not aware of the presence of children.

  • Keep children out of the working area and under the watchful care of a responsible adult.
  • Do not allow children under the age of 14 to operate this machine. Children who are 14 years of age and older must read and understand the operating instructions and safety rules in this manual and must be trained and supervised by a parent.
  • Stay alert, and turn the machine off if a child or any other person enters the working area.
  • Use extreme care when approaching blind corners, doorways, shrubs, trees, or other objects that may obscure your view of a child who may run into the path of the machine.


Item Temperature
Appliance storage tempera- ture range 32 ˚F (0 ˚C) ~ 113 ˚F (45 ˚C)
Appliance operation temper- ature range 32 ˚F (0 ˚C) ~ 113 ˚F (45 ˚C)
Battery charging temperature range 39 ˚F (4 °C) ~ 104 ˚F (40 ˚C)
Charger operation tempera- ture range 39 ˚F (4 °C) ~ 104 ˚F (40 ˚C)
Battery storage temperature range 32 ˚F (0 ˚C) ~ 113 ˚F (45 ˚C)
Battery discharging tempera- ture range 32 °F (0 °C) ~ 113 °F (45



Some of the following symbols may be used on this product. Please study them and learn their meaning. Proper interpretation of these symbols will allow you to operate the product better and safer.

  • Precautions that involve your safety.
  • Read and understand all instructions before operating the product, and fol-low all warnings and safety instruc-tions.
  • Always wear safety glasses with side shields marked to comply with ANSI Z87.1 when you operate this machine.
  • Thrown objects can ricochet and result in personal injury or property damage. Wear protective clothing and boots.
  • Wear non-slip, heavy duty gloves.
  • Keep all bystanders at least 50 ft away.
  • DANGER! Risk of electrocution!Keep tool 50 feet away from electrical lines. Keep all bystanders at least 50 ft. away.
  • Do not expose the product to rain or moist conditions.
  • Danger – keep hands and feet away from blade.
  • Wear head protection.


The following signal words and meanings are intended to explain the levels of risk associated with this product.

  DANGER Indicates an imminently haz- ardous situation, which, if not

avoided, will result in death or serious injury.
 | WARNING| Indicates a potentially hazard- ous situation, which, if not avoided, could result in death or serious injury.
 | CAUTION| Indicates a potentially hazard- ous situation, which, if not avoided, may result in minor or moderate injury.
 | CAUTION| (Without Safety Alert Sym- bol) Indicates a situation that may result in property dam- age.


The toxic and corrosive materials below are in the batteries used in this machine: Lithium-Ion, a toxic material.

Discard all toxic materials in a specified manner to prevent contamination of the environment. Before discarding damaged or worn out Li-ion battery, contact your local waste disposal agency, or the local Environmental Protection Agency for information and specific instructions. Take the batteries to a local recycling and/or disposal center, certified for lithium-ion disposal.

If the battery pack cracks or breaks, with or without leaks, do not recharge it and do not use. Discard it and replace with a new battery pack. DO NOT TRY TO REPAIR IT! To prevent injury and risk of fire, explosion, or electric shock, and to avoid damage to the environment:

  • Cover the terminals of the battery with heavy-duty adhesive tape.
  • DO NOT try to remove or destroy any of the battery pack components.
  • DO NOT try to open the battery pack.
  • If a leak develops, the released electrolytes are corrosive and toxic. DO NOT get the solution in the eyes or on skin, and do not swallow it.
  • DO NOT put these batteries in your regular household trash.
  • DO NOT incinerate.
  • DO NOT put them where they will become part of any waste landfill or municipal solid waste stream.
  • Take them to a certified recycling or disposal center.


Make sure that you correctly assemble the machine before use.


  • If parts of the machine are damaged, do not use the machine.
  • If you do not have all the parts, do not operate the machine.
  • If parts are damaged or missing, contact the service center.
  1. Open the package.
  2. Read the documentation provided in the box.
  3. Remove all the unassembled parts from the box.
  4. Remove the machine from the box.
  5. Discard the box and packing material in compliance with local regulations.


The hedge trimmer head can be mounted directly into handle pole so as to achieve the standard length.

  1. Insert the handle pole into the hedge trimmer head.
  2. Slide the coupler upwards and turn it clockwise until it is completely tightened.

Periodically check the connections to ensure that they are tightened securely.


  1. Rest the machine on the ground.
  2. Loosen the couplers.
  3. Take off the trimmer head / handle pole.



  • If the battery pack or charger is damaged, replace the battery pack or the charger.
  • Stop the machine and wait until the motor stops before you install or remove the battery pack.
  • Read, know, and do the instructions in the battery and charger manual.
  1. Align the lift ribs on the battery pack with the grooves in the battery compartment.
  2. Push the battery pack into the battery compartment until the battery pack locks into place.
  3. When you hear a click, the battery pack is installed.


  1. Push and hold the battery release button.
  2. Remove the battery pack from the machine.


  • Do not put your fingers into the notches or in position where they can get cut.
  • Do not touch the blade unless you removed the battery pack.
  • Do not use the machine if the blade is damaged or bent.
  • Remove all objects such as cords, lights, wire, or string from the cutting area which can become entangled in the cutting blade and create a risk of personal injury.

If the blade jams on an electrical cord or line, DO NOT TOUCH THE BLADE! IT CAN BE LIFE THREATENING AND DANGEROUS. Follow the steps below:

  1. Hold the insulated rear handle or put the machine down and away from you.
  2. Disconnect the electrical service to the damaged line or cord before you try to free the blade.


greenworks PSPH24B210 Pole Hedge Trimmer-fig6

  1. Pull the small safety lock button upward.
  2. Press the safety lock button.
  3. Press the trigger while you hold the safety lock button.
  4. Release the safety lock button.

Hold the machine with two hands during operation.


  1. Release the trigger to stop the machine.


The trimmer head can be locked into 7 positions.

  1. Pull the pivot button and move the head forward or backward to your desired position.
  2. Release the pivot button.

The trimmer head should lock securely in place.


Do not let brake fluids, gasoline, petroleum-based materials touch the plastic parts. Chemicals can cause damage to the plastic, and make the plastic unserviceable.

Do not use strong solvents or detergents on the plastic housing or components.

Remove the battery pack from the machine before maintenance.


Keep the machine and the motor free of leaves, branches or excessive oil to prevent fire risks.

  • Use a moist cloth with a mild detergent to clean the machine.
  • Clean all moisture with a soft dry cloth.
  • Use a small brush to clean the air vents.

To increase the efficiency and life of the blades, lubricate them carefully after each work session:

  • Do not oil the blade while the hedge trimmer is running.
  • Put the machine on a flat and smooth surface.
  • Use a soft cloth to clean the blades and a brush to remove more dirt.
  • Use a light layer of oil to lubricate the blades along the top edge of the blade.

We recommend to use the non-pollutant type oil.


Clean the machine before storage.

  1. Remove the battery pack.
  2. Let the motor cool.
  3. Check that there are no loose or damaged components. If it is necessary, replace the damaged components, tighten screws and bolts, or speak to a person of an approved service center.
  4. Store the machine in a cool and dry location.


Problem| Possible cause| Solution|
 |  | Make sure that|
 | The battery pack is| you tighlty instal-|
 | not installed tight-| led the battery|
 | ly.| pack in the ma-|
The motor shuts|  | chine.|
down whilst work- ing.|
The battery pack is out of power.| Charge the battery pack.|
 | The machine has| Do not use the ma-|
 | damage.| chine and speak to|
 |  | service center.|

The machine smokes during op- eration.

| ****

The machine has damage.

| 1.    Immediately stop the ma- chine.

2.    Remove the battery.

 |  | 3. Speak to serv- ice center.|
Problem| Possible cause| Solution

The motor is on, blades do not move.

| The machine has damage.| Do not use the ma- chine and speak to service center.

The blades are blocked.

| Remove battery then clear block- age from the blades.

Too much noise and/or vibration is experienced while working.


The parts are loos- en.

| 1.    Stop the ma- chine.

2.    Remove the battery.

3.    Inspect for damage.

4.    Check and tighten loose parts.

The parts have damage.| Do not use the ma- chine and speak to service center.


Voltage 24 V
No load speed 3000 (±10%) SPM
Blade length 20″ (510 mm)
Cutting capacity 0.7” (18 mm)
Weight (without battery pack) 8.8 lbs. (4 kg)
Battery model BAG 708 and other BAG series
Charger model CAG 801 and other CAG series



Greenworks hereby warranties this product, to the original purchaser with proof of purchase, for a period of three (3) years against defects in materials, parts or workmanship. Greenworks, at its own discretion, will repair or replace any and all parts found to be defective, through normal use, free of charge to the customer. This warranty is valid only for units which have been used for personal use that have not been purchased or rented for industrial/commercial use, and that have been maintained in accordance with the instructions in the owners’ manual supplied with the product when new.


  1. Any part that has become inoperative due to misuse, commercial use, abuse, neglect, accident, improper maintenance, or alteration; or
  2. The unit, if it has not been operated and/or maintained in accordance with the owner’s manual; or
  3. Normal wear;
  4. Routine maintenance items such as lubricants, blade sharpening;
  5. Normal deterioration of the exterior finish due to use or exposure.

Warranty service is available by calling our toll-free helpline at 1-888-909-6757.

Transportation charges for the movement of any power equipment unit or attachment are the responsibility of the purchaser. It is the purchaser’s responsibility to pay transportation charges for any part submitted for replacement under this warranty unless such return is requested in writing by Greenworks.

USA address : Greenworks Tools P.O. Box 1238


greenworks PSPH24B210 Pole Hedge Trimmer-fig8

No. Part No. Qty Description
1 RB34110648 1 Blade cover
2 R0202898-00 1 Rear handle assembly
3 R0202899-00 1 Extendsion tube
4 R0202900-00 1 Hedge trimmer head assembly


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