PROZIS Vapure Portable Steamer User Manual

: June 9, 2024
: PROZIS

PROZIS Vapure Portable Steamer

PROZIS-Vapure-Portable-Steamer

User Manual Warranty Statement

V.2 03/2023

Prozis is a registered trademark of PROZIS.COM, S.A. Prozis reserves the right to adjust or modify the product or any of the associated documentation in order to ensure its suitability for use, at any time and without prior notice.

The most recent version of this product’s user manual can be found at www.prozis.com/user-manuals

Legal Compliance Statement

By means of this document, PROZIS declares that the Prozis Vapure – Portable Steamer – is fully compliant with all the standards specified in the applicable legislation as well as other relevant clauses.

Prozis will always be available for any additional explanation through our customer support communication channels, available at www.prozis.com/support

Safety Warnings

DANGER! This symbol, when combined with the note Danger, means high risk. Failure to observe this warning may lead to injury to life and limb.

DANGER FOR CHILDREN AND PEOPLE WITH DISABILITIES

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

CAUTION This symbol highlights dangerous situations that can lead to minor to moderate injuries, damage, malfunction, and/or destruction of the device.

Package Contents

Steam nozzle
Steam button
Power switch
Indicator light
Removable water tank
Main unit
Release button
Handle

Product Overview

The Prozis Vapure – Portable Steamer – is a handheld device that can be used to remove wrinkles and freshen up clothes or other fabrics. It has a removable water tank that can hold up to a certain amount of water, depending on the model. The steam nozzle is used to direct the steam onto the fabric, while the steam button and power switch control the steam output and device operation. The indicator light lets you know when the device is ready for use.

Product Usage Instructions

Fill the water tank with water up to the maximum level indicated on the tank.
Attach the water tank to the main unit.
Press the power switch to turn on the device.
Wait for the indicator light to turn on, indicating that the device is ready for use.
Press the steam button to release steam from the nozzle.
Direct the steam onto the fabric in a sweeping motion, holding the device about 1-2 inches away from the fabric.
Repeat as necessary, refilling the water tank when needed.
After use, turn off the device and unplug it from the power source.

Maintenance and Cleaning

Unplug the product, let it cool completely, and remove all plugs before cleaning!

If there is water in the water tank, remove the tank and turn it upside down to ensure that all water is removed.
Do not use harsh or abrasive cleaning agents or steel wool-type materials to clean the components. They can damage the surface of the appliance!
Protect the device from water droplets and spray.
Use only a clean, dry cloth to clean the device and never use any corrosive liquids.
Use a slightly damp cloth and a mild cleaning agent to remove any stubborn dirt.
Allow the appliance to dry thoroughly after wiping.
Make sure no moisture gets in while cleaning to avoid damage to the product and related repairs.

WARNING: Never immerse the steamer, cord or plug in water or any other liquid.

Cleaning the Mineral Deposit

A common problem that can occur with a steamer is mineral deposit caused by many water supplies. Mineral residue inside the inner tubes and heater can cause intermittent vaporization or, in some cases, no vaporization at all.

Prozis is a registered trademark of PROZIS.COM, S.A.
Prozis reserves the right to adjust or modify the product or any of the associated documentation in order to ensure its suitability for use, at any time and without prior notice.
The most recent version of this product’s user manual can be found at www.prozis.com/user-manuals

Legal compliance statement
By means of this document, PROZIS declares that the Prozis Vapure – Portable Steamer – is fully compliant with all the standards specified in the applicable legislation as well as other relevant clauses.
Prozis will always be available for any additional explanation through our customer support communication channels, available at www.prozis.com/support
To avoid any impact on the environment or human health due to dangerous substances present in electrical and electronic devices, the end users of such devices are expected to understand the meaning of the symbol consisting of a crossed-out waste container. Do not dispose of electrical and electronic equipment along with unsorted household waste. Dispose of it separately and properly instead.
The packaging that protects the device against transport damage is made from non-polluting materials that can be disposed of via local recycling bins.

Safety warnings

DANGER! This symbol, when combined with the note Danger, means high risk. Failure to observe this warning may lead to injury to life and limb.

DANGER FOR CHILDREN AND PEOPLE WITH DISABILITIES

Packing materials are not toys. Children must not play with the packing materials. There is a suffocation risk.
This product may be used by children 8 years and up as well as persons with physical, sen-sory or mental impairments or lacking expe-rience and knowledge, when supervised or instructed in the safe use of the product and understanding the associated risks.
Children must not play with the device.
Cleaning and maintenance must not be performed by children without supervision.
Keep the device out of the reach of children.
Never fill the water tank with hot water, per- fume, vinegar, starch, descaling agents, fabric softener or other chemical reagents.
Unplug the device when not in use, before filling the tank with water, and before cleaning.
Be careful using the appliance due to steam output.
Unplug the appliance while filling and cleaning.
You should always observe basic precautions while using an electric appliance:
- Read all instructions and keep them for future reference.
- Check that the main voltage indicated on the product matches the voltage of your electrical outlet.
Do not use the appliance if the main cord, the plug, the light or the appliance itself shows visible damage, if the appliance has been dropped or if it is leaking.
Do not touch the heating parts to avoid burns.
To protect against the risk of electric shock, never immerse the appliance in water or other liquids. If this has happened, discontinue the use of the appliance and dispose of it.
The appliance must not be used in the vicinity of water or placed in/near water (e.g., washbasin, shower, bathtub) – risk of electric shock!
The use of any accessory not recommended by the manufacturer may cause personal injury or damage the appliance.
Do not let the cord hang over edges or hot surfaces.
Burns may occur from touching hot metal parts, hot water, or steam.
Do not use the appliance if there is not enough water in the water tank.
Before switching on the device, make sure the heating elements do not touch the surface of the power cord or other objects.
Never leave the appliance unattended.
Always pull the plug to unplug the device. Do not pull the cord.
Make sure the device completely cools down before storage.
Do not use the appliance for any other than its intended use.
Do not use it outdoors.
The appliance must be switched off and cool down completely before being disassembled to avoid scalds.
To reduce the risk of contact with hot water emitted from the steam vents, check the appliance before each use. Hold it away from your body and press the steam button.
Do not leave the appliance unattended while plugged in or hot.
Do not turn the steam towards people or animals, and do not apply it to clothes that are being worn.
Do not use your bare hand as a supporting surface when steaming. Pull the sides of the garment to stretch it.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

CAUTION This symbol highlights dangerous situations that can lead to minor to moderate injuries, damage, malfunction, and/or destruction of the device.

To prevent harm or damage from happening to users or others, make sure to comply with the following requirements.

Always test the garment steamer on a small discreet part of the garment to make sure the temperature is not too high for the fabric.
Steam may damage or cause discoloration to certain wall or door finishes.
Place the appliance at a minimum distance of 20 cm from walls, curtains, and other heat- or steam-sensitive materials, and make sure there is adequate space on all sides for air circulation.

PACKAGE

1 × Prozis Vapure – Portable Steamer
1 × Quick Guide

PRODUCT OVERVIEW (SEE PAGE 2)

PROZIS-Vapure-Portable-Steamer-1

Steam nozzle
Steam button
Power switch
Indicator light
Removable water tank
Main unit
Release button
Handle

Product Maintenance and cleaning

Cleaning
Unplug the product, let it cool completely, and remove all plugs before cleaning!

If there is water in the water tank, remove the tank and turn it upside down to ensure that all water is removed.
Do not use harsh or abrasive cleaning agents or steel wool-type materials to clean the com-ponents. They can damage the surface of the appliance!
Protect the device from water droplets and spray.
Use only a clean, dry cloth to clean the device and never use any corrosive liquids.
Use a slightly damp cloth and a mild cleaning agent to remove any stubborn dirt.
Allow the appliance to dry thoroughly after wiping.
Make sure no moisture gets in while cleaning to avoid damage to the product and related repairs.

WARNING: Never immerse the steamer, cord or plug in water or any other liquid.

Cleaning the mineral deposit
A common problem that can occur with a steamer is mineral deposit caused by many water supplies. Mineral residue inside the inner tubes and heater can cause intermittent vaporization or, in some cases, no vaporization at all.

Note: To reduce or eliminate the occurrence of mineral deposits, we recommend using distilled water. Regular tap water can also be used.
The following recommendations can be used to reduce mineral deposits. If demineralized or distilled water is not used, we recommend following this procedure monthly.

Make sure the unit is unplugged and has completely cooled down.
Mix a solution of 50% vinegar and 50% water. 60 mL of this solution will be enough.
Remove the water inlet cap and slowly pour the mixed solution into the water tank. Re-place the cap.
Allow it to stand for 40 minutes.
Clean the outer cover using a wet cloth.
Pour clean water into the tank and pour it out. Repeat this step until the vinegar odor is gone.
Reassemble the unit and operate it as usual.

Storage
Allow the unit to cool completely before storing it.

Before storing or packing your garment steamer, empty the water tank. Water can clog inter-nal parts and ruin the appliance.
When no longer using the appliance, store it in a dry environment, protected from dust and direct sunlight.
Fold the cord and store the unit in an upright position in a clean, dry place.
Make sure the water tank is empty. If not, remove it and turn it upside down to ensure that all water is drained.

INSTRUCTIONS

How to use

First use

Remove the packaging.
Fill the water tank to its maximum capacity.
Iron a piece of waste cloth twice according to the operating instructions. Little droplets may appear, which is normal.

Operating instructions

PROZIS-Vapure-Portable-Steamer-3

Make sure the appliance is unplugged and switched off.
Remove the water tank from the main unit, and open the water inlet cover.
Fill the water tank with an appropriate amount of cold water and then close the water inlet cover. Please check if the tank has been correctly fitted.
Plug in the device and push the power switch. The indicator light will flash blue, and the unit will start warming up. Once the indicator light is steady, you can start using the appli-ance. Please note that you must be pressing the steam button for it to produce steam.
Thicker clothes or more stubborn wrinkles require more ironing.

Important notes

Using distilled or demineralized water will reduce the need to clean your steamer and will prolong its lifespan. However, ordinary tap water may be used as well. Pour only water into the water tank.
Additives such as cleaning agents, detergents, salt, perfume, and dyes should never be added to the water tank.
Some of these substances are highly flammable, which could result in bodily harm or death, and some additives may corrode or clog internal parts.
After use, clean any residual water and stains on the steam nozzle with a piece of cloth so as to keep the appliance tidy and extend its lifespan.

For best results

Some items are best steamed when turned inside out.
Pants may be steamed while being held by the cuffs.
While steaming, touch the fabric lightly with the steam nozzle or using the brush attachment, and move it up and down to better remove wrinkles. Touching the garment and/or fabric is important.
The handheld steamer will not remove stains from garments.
Never steam clothes while wearing them.
The handheld steamer works on most fabrics, including silk, denim, cotton, polyester, and wool.
Please refer to the label on the clothing to check if your garment can be steamed. In general, some fabrics, such as leather, suede, and velvet may not be suitable for steaming.
To ensure your garment is suitable for steaming, steam a small part on the inside as a test, before steaming the whole garment.

Troubleshooting

Some issues that arise may be solved by the user. If the problem persists after having tried the following solutions, please contact Prozis customer service.

PROBLEM	CAUSE	SOLUTION
The steamer does not pro- duce any steam.	The steamer has not heated up
sufficiently.	Let the steamer heat up for about 45 seconds before using it.
You pressed the trigger and then released it.	Press the steam trigger fully

and keep it pressed for continuous steam.
The water level in the water tank is too low.| Unplug the steamer, let it cool completely, and refill the water tank.
The steamer is not plugged in.| Make sure the steamer is plugged into an electrical outlet.
The electrical outlet is not working.| Plug it into another electrical outlet.
The steamer is not switched on.| Move the slide switch to Low or High setting.
The water tank isn’t properly closed.| Make sure the water tank is prop- erly closed.
The steamer makes a rattling noise and vibrates.| Water tank level is low.| Unplug the unit, let it cool com- pletely, and refill the water tank.
Water spills from the water tank.| Too much water in the tank.| Make sure that the water is not over the MAXIMUM level.
Make sure that the water tank inlet cover is properly closed.
Always use the steamer in an upright position, as mentioned in the instructions.
Steam leaves stains on the garment or impurities come out of the steamer head.| Apart from tap water, you have filled other liquids, additives or descaling agents into the water tank.| Use only tap, demineralized or filtered water when filling the water tank.

Warranty statement

All electrical and electronic products commercialized by Prozis via www.prozis.com are covered by the warranty applicable to the purchase and sale of consumer goods.

GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis’ warranty for final consumers.
This warranty is valid exclusively for consumers who purchase the product for non-professional purposes.

WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production defects for a 3-year period, counting from the date of initial purchase by a consumer and respective delivery, or for longer if legally established by the applicable national law.
In the event that repair is required, this 3-year period is suspended during repair time.

CONSUMABLES
The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, is not covered by this warranty unless the malfunction is
caused by faulty design, materials or production.

HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website,and follow the provided instructions or recommendations. Contact and technical assistance information is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as long as it includes information regarding the date of purchase and the product’s model name.

WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have impacted or caused the damage that is the subject of the respective warranty claim.

EXCLUSIONS
The following situations are not covered by this warranty:

Any wear and tear of parts and components resulting from normal product use.
Cracks, dents, scratches, and other types of superficial damage that only affect the product’s appearance.
Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
Use and storage of the product not complying with user manual instructions.
Opening of the product by a third party who is not authorized to proceed to its repair.
Altering or changing parts or components, whether internal or external.
Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
Use of the product in the context of a business, occupation or commerce.
Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.

The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to payment of labor, transport and component costs.
The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with or modified in any way.

LIMITED RESPONSIBILITY
Prozis cannot be held responsible for indirect damage or loss due to usage of the product.
WHAT TO DO?
To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions and recommendations.
Send back the product inside its original packaging, including all accessories and documentation, to the following address:

PROZIS
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
Braga – Portugal

CONTACTS
Prozis is always available for additional clarification through their customer service communication channel at http://www.prozis.com/support

Zona Franca Industrial
Plat 28 – Pavilhão K – Mod 6
9200-047 Caniçal, Madeira