catit 43753 Pixi Smart Feeder User Manual

June 10, 2024
catit

catit 43753 Pixi Smart Feeder

INSTRUCTIONS PERTAIN­ING TO A RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To guard against injury, basic safety precautions should be observed, including the following:

READ AND FOLLOW ALL SAFETY INSTRUCTIONS
and all the important notices on the appliance before using the appliance. Failure to do so may result in damage to this appliance.
DANGER : To avoid possible electrical shock, spe­cial care should be taken. For each of the following situations, do not attempt repairs yourself; return the appliance to an authorized service facility for service if it is still under warranty or discard the appliance.

  • If the appliance shows any sign of abnormal functioning, disconnect the power supply cord.
  • Carefully examine the appliance after installation. It should not be plugged in if there is water on parts not intended to be wet.
  • Do not operate the appliance if it has a damaged electrical cord, plug, or if It is malfunctioning or if it is dropped or damaged in any manner. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Never cut the cord.
  •  The electrical outlet should always be above the level of the appliance. If the plug or outlet does get wet DO NOT unplug the electrical cord. Disconnect the fuse or circuit breaker that supplies power to the appliance, then unplug and examine for presence of water in the outlet.
  • This appliance is not intended for use by persons (including children under 8 years old) with significantly impaired physical or mental capabilities, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should always be super­vised to ensure that they do not play with the appliance.
  • To avoid injury, do not contact moving or hot parts.
  • CAUTION: Always unplug or disconnect the ap­pliance from the outlet before putting on or taking off parts and while the equipment is being installed, maintained or handled.

Never yank the cord to pull the plug from outlet. Grasp the plug and pull to disconnect. Always unplug an appliance from an outlet when inot in use. Never lift the appliance by the cord.
CAUTION:
THIS IS AN AUTOMATIC FOOD DISPENSER FOR PETS.
This appliance has been evaluated for use with dry cat food only. Do not use this appliance for other than its intended use (i.e. don’t use with wet food, food for  human consumption, etc.). The use of attachments not recommended or sold by the appliance manufacturer may cause an unsafe condition.

  • Do not install or store the appliance where it will be exposed to temperatures below freezing. Shelter the appliance from direct sunlight.
  • Ensure that the appliance is placed on a fiat even surface. Monitor the appliance regularly.
  • If an extension cord is necessary, ensure the connection is watertight and dust proof. A cord with a proper rating should be used. A cord rated for less amperes or watts than the appli­ance rating may overheat. Care should be taken to arrange the cord so that it will not be tripped over or pulled.
  • Do not use this unit outdoors. This unit is for indoor use only. The electrical adaptor is only to be used with the unit provided.
  • Four C/LR14 batteries(not included) can be inserted to provide power to the feeder in case of a network power failure or blackout
    • This appliance has no battery charging function. Rechargeable batteries must be removed from the appli­ance before being charged.
    • Do not attempt to recharge non-rechargeable batteries
    • Do not mix new and used or different types of batteries
    • Always insert batteries according to the correct polarity
    • Used batteries must be removed from the appliance and safely disposed of in line with the “RECYCLING’ section
    • Batteries must be removed if 1he appliance is not in use for a long period of time
    • Do not short circuit the supply terminals.

SAVE THESE INSTRUCTIONS
FOR FUTURE REFERENCE.
Only the faithful observation of these installation, electrical and maintenance guidelines will ensure the safe and efficient use of this feeder.
RECYCLING: This product bears the selective sorting symbol for waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European Directive 2012/19/EU in order – to be recycled or dismantled to minimize its impact on the environment. Check with your local Environmental Agency for possible disposal instructions or take to an official council registered refuse collection point. Electronic products not included in the selective sorting process are potentially dangerous for the environment and human health due to the presence of hazardous substances.

CONTENTS

  1. Feeder lid
  2. Desiccant pad
  3.  Food reservoir
    • 3a. Food level sensor
    • 3b. Impeller
  4. Feeder base
    • 4a. Lens
    • 4b. Infrared LEDs
    • 4c, Ambient Light Sensor
    • 4d. Microphone
    • 4e. Speaker
    • 4f. Whiskers Status LED
    • 4g. Food dispenser
    • 4h. Button
    • 41, Wi-R LED
    • 4j. Micro-SD card slot
  5. Stainless steel dish
  6. Food dish holder
  7. USB cable
  8. Adapter
  9. Battery compartment (batteries not included)

catit 43753 Pixi Smart Feeder 01 All pictures shown in the manual <1re for illustration purpos­es only. Actual product may vary due to product enhancement.

USAGE

The Catit PIXI Smart Feeder provides your cat with  timely and precisely- portioned meals, even when you’re not at home. Easily schedule your cat’s feeding times and custom meal sizes in the mobile app , or dispense rood instant y at the press of a button! You don P.t have to worry ab<Jut your l cat going hungry ever again, with the app’s real time status overview, optional notifications and ability to share with friends and family. The feeder can be used with dry food of up to 9mm (0.4in) in diameter. It should be noted that the food pellets’ size and density can influence the food reservoirs maximum capacity and size of the distributed portions. Immediately after filling the reservoir, we recommend dispensing a few portions manually to make sure that the food pellets have travelled all the way down into the reservoir. Otherwise there may be a deviation m the first couple of portions.
It is recommended to insert batteries (4x C/LR14) to provide power to the feeder in case of a network power failure or blackout. On average, 4 backup batteries can provide approximately 58 hours of power to the feeder. Rechargeable batteries can be used, though the appliance will not charge the batteries.

INSTALLATION

Take the unit out of the packaging. Twist open the lid and take the LJSB cable, plug. dish and desiccant pack out of the feeder.
Lift and rotate the reservoir counterclockwise to remove it from the base.
Clean all parts before use with a dry to very slightly damp piece of cloth as to not damage the electrical components. See full clean­ing instructions in the Maintenance section.

RECOMMENDED: Using a Phillips screwdriver, screw open the battery compartment on the bottom and insert 4x C/LR14 batteries (not included) to provide power to the feeder in case of a network power failure. Put the lid back on and screw it closed.
Insert the USB cable in the port on the feeder base and push the cable in the cable groove. Do not plug the device Into the  electric socket yet.
RECOMMENDED: Insert a micro-SD card max. 256GBstorage) in the slot in the base of the feeder \see contents) for data storage and automatic video recordings.
Lower the feeder onto the food dish holder to attach them.
Insert the stainless steel dish.
Lower the reservoir onto the feeder base, aligning them so the protrusions fit into the openings. Make sure the reservoir is level.
Rotate the reservoir clockwise until it locks into place.
Fill the reservoir with dry cat food. Do not overfill the feeder.
Take the desiccant pad out of its packaging and place it into the holder in the lid. Do not use the pad if it  is visibly damaged. Place the lid back on and rotate it clockwise until you feel it lock into place.
Attach the power cord to the USB adapter, and plug it into the mil socket. Secure excess power cord with a tie wrap and place it behind the feeder to avoid pet chewing and entanglement .

Quick setup

  1.  Scan the QR code and download the app which is available in the App Store and Google Play. Click “Sign up” to get walked through to create your account.
  2. Plug the adapter into an electrical socket so the feeder is operational. Next, ensure that the white Wi-Fi indicator LED on the side of the feeder base is blinking rapidly. indicating tl1e device is ready to connect to WiFi. Open the App and click the + button to get walked through the Setup steps.

Troubleshooting:

  •  If the WiFi LED is not blinking slowly after the feeder initiates, please press the button on the side of the feeder base for more than S seconds until you hear a ‘Ding Dong’ sound. The initiation takes about half a minute. When it is ready to pair, the WiFi LED begins blinking slowly and a ‘Ding Dong’ sound is emitted.
  •  If you have trouble establishing a WiFi connection, please move the feeder and app closer to the network router so you are within range of the Wi-Fi signal.

There are two ways for the PIXI”‘ Smart Feeder Vision to connect to your Wi-Fi / Wireless router (Press the button on the side of the Feeder for 5 seconds to switch between Smart link and AP modes):

  •  QR code (default): The mobile app will ask you to provide your wireless router info (SSID and password). The app will then generate a QR code containing this information, which you need to scan using the camera. The camera uses this information to automatically connect to your Wi-Fi network. If you have difficulties scanning the QR code, try again or use AP mode to connect (see below).
  •  AP mode (can be selected at the beginning of the connection procedure): Select the PIX!” Smart Feeder Vision signal from your mobile phone’s WiFi I WLAN list. The feeder will be listed as ‘Smart life-XXXX”. Once the connection is established, the app can connect the PIX!’ Smart Feeder Vision and transfer your wireless router info (SSID and password), The camera uses this information to automatically connect to your Wi-Fi network.

With the mobile app, the following features can be controlled remotely (check if you have the latest app version installed):

  •   Real-time status overview: See when the next scheduled meal will be and w1ether or not the feeder contains enough food (more than 10% of full capacity) at present time.
  • Dispense food: Instantly dispense food (customizable meal size). It’s also possible to dispense food by pressing the button on tile side of the feeder. This button function can be disabled using the app.
  • Customize meal size: By default  the feeder will dispense 1 portion of approx. S grams of food per feeding. The meal size can be increased to up to 12 portions, which amounts to approx. 60 grams total per feeding.
  • Feeding plan: Schedule your cars feeding times in a cycle of 7 days. which will be repeated endlessly unless deactivated. Program up to 12 meals per day and select on which days to activate this plan.
  • Food level / obstruction alerts: Notifications will appear in the app when the food level in the reservoir is below 10% of total capacity, or in case the feeder is jammed.
  • LED Whiskers: The LED Whiskers can be turned ON/OFF in the app. The co or and brightness of the LED Whisker can be customized in  the app. When the LED Whiskers are turned OFF, they will still flash when you feed, the food level ls low, and when an obstruction happens.
  • Audio: The feeder can play a feeding sound each time food is dispensed. The default feeding sound is ‘Ding Ding’. You can also record a customized feeding sound for up to 10 seconds (please note the microphone is located right below the camera lens). The feeding sound is turned off by default but can be turned off in the app.
  • Watch live: Watch a live stream of the camera’s field of view.
  • Digital Zoom: Pinch the image to zoom in or zoom out. Take photos I make video recordings: Save captured images/video to your smartphone’s camera roll. To record and save video automatically (by motion detection), continuously, or with a timer, an additional micro-SD card ls required (max. 256GB, not included).
    • Selective motion-detection: Select areas in the camera’s field of view that will trigger a modification and automatic recording when motion is registered
  • Two-way audio: Listen and talk to your cat through the feeders built-in mic and speaker.
  •   Night vision: Option to automatically switch to infrared imagery in low light conditions (can be enabled/disabled in the app).
  • Video playback: Watch previously recorded video (Miao-SD card required, max. 256GB).
  • SD/HD: Option to switch between SD and HD image/video. HD is the default setting.
  • Notifications: Receive smartphone notifications when motion is detected in the marked areas.
  • (Shared) Connection: It’s possible 10 connect multiple Pixi Smart Feeders to your account and give each of them a unique name. You can also share the device with other accounts (e.g. family, cat sitter) sc they can control and monitor it for you.

 BUTTON & LED INDICATORS

catit 43753 Pixi Smart Feeder 18 TROUBLESHOOTING
catit 43753 Pixi Smart Feeder 19 FCC Note:
This device complies with part 15 of tie FCC Rules, Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. this device must accept ary interference received, including interference that may cause undesired operation.

Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. Such
modifications could void he user’s authority o operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
These limits are designed to provide reasonable protect in against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television perception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  •  Reorient or relocate the receiving antenna
  • Increase the separation between the equipment and receiver
  • Connect the equipment into an outie on a circuit different from that to which the receiver is connected
  • Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any otter antenna or transmitter.

For EU Compliance
2412-2472MH2 @18.96dBm
5745-5825MHz @13.28dBm

MAINTENANCE

WARNING: Always unplug or disconnect the feeder from the electrical supply with dry hands whenever the feeder is being installed, maintained or handled.
Regularly clean the food dispenser with a slightly damp cloth to ensure that kibble is able to be dispensed smoothly. Do NOT clean the dispenser using water, as this may damage the electrical components inside. Make sure that no water gets into the battery compartment. The food reservoir, food dish and food dish holder can be removed from the base and cleaned with running water under the tap. Only the food dish holder and stainless steel dish insert are dishwasher-safe, Always dry these parts completely before reassembling the product. Avoid touching the lens with your fingers to prevent scratches and smudges. To clean the lens, use a microfiber cloth only and gently rub it in circles over the lens surface. The desiccant pad should be replaced every 30 days to ensure an optimal dehumidifying effect, Dc not use the desiccant pad if it is visibly damaged. Discover helpful product information & manuals, participate in contests, and enjoy loads of spectacular benefits! Go to catit.com, select your country and go to Catit For You in the site menu.

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GETTIG STARTED

Click the Getting Started button on the Catit For You page to find loads of ultra-handy guides and instruction videos that help you get your Catit product up and running in no time!

TROUBLESHOOTING
Experiencing an issue with a Catit product? Click the Troubleshooting button on the Catit For You page to find’ many handy biogs that might solve your problem.

CUSTOMER SERVICE
You couldn’t find the answer to your problem on the troubleshooting web page? Contact our customer service by clicking the Contact button in the site menu.
Distributed by :
Germany: HAGEN Deutschland GmbH & Co. KG, 25488 Holm
U.S.A.: Rolf C. Hagen (U.S.A.) Corp., Mansfield, MA 02048
U.K.: Rolf C. Hagen (U.K.) Ltd., Castleford, W. Yorkshire WF10 SQH
Canada: Rolf C. Hagen Inc., Montreal (Quebec) H9X 0A2
Espana y Portu_gal: Rolf C. Hagen Espana SA, Av, de Beniparrell n.11 y 13, 46460 Silla, Valencia
Malaysia: Rolf C. Hagen (SEA) Sdn Bhd 43200 Cheras, Selangor D.E.
Argentina: Hagen S.A. Argentina, Rutherford 4459, Malvinas Argentina – CP 1615, Pcia. Bs.As.
Made in China

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