CLAGE DEX Next L Comfort Instantaneous Water Heater User Manual

June 10, 2024
CLAGE

CLAGE DEX Next L Comfort Instantaneous Water Heater

CLAGE-DEX-Next-L-Comfort-Instantaneous-Water-Heater-
product

Product Information

The E-convenience instant water heater DEX Next L is a high-quality product that provides hot water instantly without the need for a storage tank. It is suitable for small to medium households and offers energy-saving benefits.

Technical Specifications

  • Power: 7.2 – 11 kW
  • Voltage: 400 V
  • Frequency: 50/60 Hz
  • Water connection: G1/2 inch
  • Dimensions: 450 x 240 x 105 mm
  • Weight: 3.5 kg

Installation:

The water heater should be installed by a licensed professional. The installation process involves connecting the water supply and electrical connections. The heater can be installed horizontally or vertically, depending on the available space. Refer to the installation manual for further details.

Product Usage Instructions

  1. Electrical Connection: Connect the water heater to the electrical supply as per the provided wiring diagram. Ensure that the electrical connection is done by a licensed electrician.
  2. Water Connection: Connect the water supply to the inlet of the water heater using a G1/2 inch connector. The outlet of the water heater can be connected to the shower or sink.
  3. Erstinbetriebnahme: Before using the water heater, turn on the power supply and allow the water to flow for a few seconds to remove any air pockets in the system.
  4. Duschanwendung: To use the water heater for a shower, turn on the hot water tap and adjust the temperature as required. The water heater provides hot water instantly, so there is no need to wait for the water to heat up.
  5. Leistungsumschaltung: The water heater has multiple power settings to adjust the water temperature. Refer to the user manual for instructions on how to change the power setting.
  6. Wartungsarbeiten: The water heater requires occasional maintenance, such as cleaning and replacing the filter. Refer to the user manual for further details on maintenance.

Follow the instructions carefully for safe and efficient usage of the E-convenience instant water heater DEX Next L.

The documents supplied with the device must be stored carefully.

Registration
Register your device online on our website and benefit from our services under warranty. Your full details help our customer service process your request as fast as possible. For online registration, just follow the link below or use the QR code with your smartphone or tablet. https://partner.clage.com/en/service/device-registration/.

Operation instruction

Note:
Carefully read the enclosed safety instructions through in full before the appliance is installed, put into service and used and follow them in the further steps and during use!

Description of the appliance

The E-convenience instant water heater DEX Next L is a fully electronically controlled instantane-ous water heater with LED display and sensor keys for a convenient and efficient water supply to one or more tap outlets. Its electronic control regulates the power consumption depending on the selected outlet tem-perature, the respective inlet temperature and the flow rate, thus reaching the set temperature exactly to the degree and keeping it constant in case of water pressure fluctuations. The required outlet temperature can be entered via the sensor keys within a range between 20 °C and 60 °C and can be read off the LED display.

It is possible to use the instantaneous water heater in combination with an external load shed-ding relay for electronically controlled instantaneous water heaters (refer to installing instruc-tions). As soon as you open the hot water tap, the instantaneous water heater switches on auto ma ti cally. When the tap is closed, the appliance automatically switches off.

Environment and recycling
This product was manufactured climate neutrally according to Scope 1 + 2. We recommend the purchase of 100% green electricity to make the operation climate neutral as well. Disposal of transport and packaging material: For smooth transport your product is carefully packed. The disposal of the transport material is carried out by the specialist tradesman or the specialist trade. Separate the sales packaging according to materials separated according to materials via one of the dual systems in Germany.

Disposal of old products:
Your product was manufactured from high-quality, reus-able materials and components. Products marked with the crossed-out wheeled bin symbol must be disposed of separately from household waste at the end of their service life. Therefore, take this product to us as the manufacturer or to one of the municipal collection points that recycle used electronic devices. This proper disposal serves to protect the environment and prevents possible harmful effects on humans and the environment that could result from improper handling of the products at the end of their service life. For more detailed information on disposal, please contact your nearest collection point or recycling centre or your local council.

Business customers:
If you wish to discard equipment, please contact your dealer or supplier for further information.

For disposal outside Germany, please also observe the local regulations and laws.

How to use

Temperature setting

You can set the required temperature gradually to a lower or higher value with the keys and (fig. A1).

CLAGE-DEX-Next-L-Comfort-Instantaneous-Water-Heater-fig-
\(9\)

The temperature changes by 1 °C, in the convenience zone between 35 °C and 42 °C by 0.5 °C, if key is pressed shortly one time. Pressing a key for a longer time changes the temperature continuously.

  • Note: If temperature is set below 20 °C with key the display shows “–“ and the appliance switches off the heating function.
  • Note: If the water heater supplies a shower, the maximum temperature was reduced during initial operation. This limitation cannot be exceeded.

Programme buttons
The two programme buttons allow to quickly select the preset temperature. When pressing a programme key, the preset temperature is selected and displayed (fig. A2). The factory setting for programme 1 is 35 °C and for programme 2 it is 48 °C. You can assign your own settings for the programme keys:

CLAGE-DEX-Next-L-Comfort-Instantaneous-Water-Heater-fig-
\(10\)

  • Prolonged pressing of the programme key stores the previously selected temperature. The display changes from ”P1” or “P2“ to the newly stored temperature value. This newly set temperature is now available to you each time you press the corresponding program key (fig. A3).CLAGE-DEX-Next-L-Comfort-Instantaneous-Water-Heater-fig- \(11\)

For further informations please use the online operation and installation instruction. Please follow the link below or use the QR code via smart-phone or tablet.
https://www.clage.de/links/gma/DEX-Next-L-GMA-9120-25723.

Venting after maintenance work
This instantaneous water heater features an automatic air bubble pro- tection to prevent it from inadvertently running dry. Nevertheless, the appliance must be vented before using it for the first time. Each time the appliance is emptied (e.g. after work on the plumbing system, if there is a risk of frost or following repair work), the appliance must be re-vented before it is used again.

  1. Disconnect the instantaneous water heater from the mains (e.g. via deactivating the fuses).
  2. Unscrew the jet regulator on the outlet fitting and open the cold water tap valve to rinse out the water pipe and avoid contaminating the appliance or the jet regulator.
  3. Open and close the hot water tap until no more air emerges from the pipe and all air has been eliminated from the water heater.
  4. Only then should you re-connect the power supply again (e.g. via activating the fuses) to the instantaneous water heater and screw the jet regulator back in.
  5. The appliance activates the heater after approx. 10 seconds of continuous water flow.

Cleaning and maintenance

  • Plastic surfaces and fittings should only be wiped with a damp cloth. Do not use abrasive or chlorine-based cleaning agents or solvents.
  • For a good water supply, the outlet fittings (e.g. jet regulators and shower heads) should be unscrewed and cleaned at regular intervals. Every three years, the electrical and plumbing components should be inspected by an authorised professional in order to ensure proper functioning and operational safety at all times.
Trouble-shooting and service

Repairs must only be carried out by authorised professionals. If a fault in your appliance cannot be rectified with the aid of this table, please contact the service organisation of your importer or the Central Customer Service Department. Please have the details of the typeplate at hand.

This instantaneous water heater was manufactured conscientiously and checked several times before delivery. Should malfunctions nevertheless occur, it is usually only due to a bagatelle. First attempt to switch the house fuses off and on again in order to reset the electronics. Next, try to remedy the problem with reference to the following table. In doing so, you will avoid unnecessary expense of customer service assistance.

DEX Next L

Problem| Cause| Solution

Water stays cold, display off

| Master fuse tripped| Renew or activate fuse
Safety pressure cut-out tripped| Contact customer service
Water stays cold, display shows

error symbol

|

The appliance has detected an error

| Switch fuses off and on. If symbol “wrench” is still indicated, contact customer service
Flow rate of hot water too weak| Outlet fitting dirty or calcified| Clean shower head, jet regulator or sieves
Fine filter dirty or calcified| Let clean fine filter by customer service
Selected temperature is not reached| Power limit reached| Decrease the warm water flow at the tap
Cold water has been added via the tap| Tap hot water only; set temperature, check outlet temperature
Sensor keys does not respond cor- rectly or only sporadically| Display glass is wet| Dry display by wiping it with a soft cloth

Product data sheet in accordance with EU regulation – 812/2013 814/2013

a b c d e f h i
b.1 b.2 η WH

%

| AEC

kWh

| °C| L WA dB(A)
CLAGE| DEX Next L| 5E-270V-3E| S| A| 38| 479| 60| 15

Explanations

a Brand name or trademark
b.1 Model
b.2 Type
c Specified load profile
d Energy-efficiency class
e Energy-efficiency
f Annual power consumption
g Additional load profile, the appropriate energy-efficiency and the

annual power consumption, if applicable
h| Temperature setting for the temperature controller
i| Sound power level, internal

Additional notes

  • All specific precautions for assembly, installation, maintenance and use are described in the operating and installation instructions.
  • All data in this product data sheet are determined by applying the specifications of the relevant European directives. Differences to other product information listed else-where may result in different test conditions.
  • The power consumption was determined in compliance with standardized measurement method based on EU guidelines. The real energy consumption is pending on indi-vidual requirements.

Installation instruction

Overview

See figure C1.

CLAGE-DEX-Next-L-Comfort-Instantaneous-Water-Heater-fig-
\(12\)

Pos. Function
1 Bottom part
2 Safety thermal cut-out (STB)
3 Thermal sensor set
4 Heating element
5 Non-return valve
6 Flow sensor
7 Safety pressure cut-out SDB
8 Outlet pipe
9 Hot water connection
10 Flow limiter 8 l/min
11 Screw-in nipples ½ inch
12 Grommet
Pos. Function
--- ---
13 Water splash protection sleeve
14 Wall bracket
15 DEX Next L hood
16 Connecting pipe
17 PCB cover
18 PCB
19 Connecting terminal
20 Control panel
21 Inlet pipe
22 Fine filter
23 Cold water connection
24 Frame
Technical specifications
Model DEX Next L
Energy efficiency class A *)
Rated capacity / rated current 18 kW..27 kW (26 A..39 A)
Chosen capacity / current 18 kW / 26 A
29 A 24 kW / 35 A
Nominal voltage 400 V
Electrical connection 3~ / PE
Min. required cable size 1) 4.0 mm2
Hot water (l/min) max. at ∆t = 28 K max. at ∆t = 38 K ****

9.2 2)

6.8

| ****

10.7 2)

7.9

| ****

12.3 2)

9.0 2)

| ****

13.8 2)

10.2 2)

Rated volume| 0.4 l
Rated pressure| 1.0 MPa (10 bar)
Connecting type| pressure-resistant / pressureless
Heating system| Bare wire heating system IES®
@ 15 °C:

Required specific water resistance

Specific electrical conductivity

| ****

≥ 1100 Ωcm

≤ 90 mS/m

Inlet temperature| ≤ 30 °C
Flow rate to switch on – max. flow rate| 1.5 l/min – 8.0 3)
Pressure loss| | | 0.08 bar at 1.5 l/min| 1.3 bar at 9.0 l/min 4)| |
Temperature range| 20 – 60 °C
Water connection| G ½ inch
Weight (when filled with water)| 4.2 kg
VDE class of protection| I
Type of protection / safety|

The declaration complies with the EU regulation No 812/2013.

  1. Maximum applicable cable size is 10 mm2 at electrical connection from above
  2. Mixed water
  3. Flow rate limited to achieve optimum temperature rise
  4. Without flow regulator
Dimensions

Dimensions in mm (fig. D1)

CLAGE-DEX-Next-L-Comfort-Instantaneous-Water-Heater-fig-
\(13\)

Installation

Based on the national constitution guidelines a general test certificate concerning the evidence of applicability of noise behaviour is granted.

The following regulations must be observed:

  • e.g. VDE 0100
  • EN 806
  • Installation must comply with all statutory regulations, as well as those of the local electricity and water supply companies.
  • The rating plate and technical specifications
  • Only intact and appropriate tools must be used

Installation site

  • Appliance must only be installed in frost-free rooms. Never expose appliance to frost.
  • The Appliance must be wall mounted and has to be installed with water connectors down-ward or alternative transversely with water connections left.
  • The appliance complies with protection type IP25 and may therefore be installed in protec-tion zone 1 according to VDE 0100 part 701 (IEC 60364-7).
  • In order to avoid thermal losses, the distance between the instantaneous water heater and the tap connection should be as small as possible.
  • The appliance must be accessible for maintenance work.
  • Plastic pipes may only be used if they conform to DIN 16893, Series 2.
  • The specific resistance of the water must be at least 1100 Ω cm at 15 °C. The specific resist-ance can be asked for with your water distribution company.

Installing the wall bracket
Thoroughly rinse the water supply pipes before installation to remove soiling from the pipes.

  1. Using a 12 mm hexagon socket screw key, screw the screw-in nipples according to image manual into the wall connections as shown in. The seals must be fully screwed into the thread.
  2. Hold the included mounting template according to image manual on the wall, mark the drill holes according to the template and drill them using a 6 mm drill.
  3. Pull down the faceplate and unscrew the main hood screw to open the appliance.
  4. Loosen the knurled nut of the wall bracket, remove the wall bracket and screw it on the wall. Offset tiling or uneven surfaces can be compensated by up to 30 mm with the aid of the spacers supplied. The spacers are fitted between the wall and the wall bracket.

Installing connection pieces

Note: Fasten the screw nuts with caution, to avoid damage to the valves or the piping system.

  • As shown in the illustration, screw the cold water connection piece with the union nut and the ½ inch seal onto the cold water connection. (fig. D2).CLAGE-DEX-Next-L-Comfort-Instantaneous-Water-Heater-fig- \(14\)
  • Screw the hot water connection piece with the union nut and the ½ inch seal onto the hot water connection.
  • Put the water flow reducer “D” into the hot water connection piece. The O-ring must be visible.

Installing the appliance

  • The electrical power supply cable may be connected in the upper part. In such case, the connection will be done according to the description “Electrical connection from above” in online manual.
  • Install the appliance according to image manual.

Note: Surface mounting
For further informations please use the online operation and installation instruction. Please follow the link below or use the QR code via smart-phone or tablet.
https://www.clage.de/links/gma/DEX-Next-L-GMA-9120-25723.

Electrical connection

Only by a specialist!

Please observe:

  • e.g. VDE 0100
  • The installation must comply with current IEC and national local regulations or any particular regulations, specified by the local electricity supply company
  • The rating plate and technical specifications
  • The appliance must be earthed!

Wiring diagram (fig. E1)

  1. Electronic circuitry
  2. Heating element
  3. Safety pressure cut-out
  4. Connecting terminal
  5. Safety thermal cut-out

Structural prerequisites

  • The appliance must be installed via a permanent connection. Heater must be earthed!
  • The electric wiring should not be injured. After mounting, the wiring must not be direct accessible.
  • An all-pole disconnecting device (e.g. via fuses) with a contact opening width of at least 3 mm per pole should be provided at the installation end.
  • To protect the appliance, a fuse element must be fitted with a tripping current commensu-rate with the nominal current of the appliance.

Electrical connection from below

Note:
If necessary, the connecting terminal can be displaced to the upper part of the appliance. To do this, please follow the instructions in the operating and installation manual available online.

Check that the power supply is switched off prior to electrical connection!

  1. Remove the outer sheath of the connection cable from about 6 cm above the wall outlet (fig. E2). With the smaller opening ahead, slide the water splash protection sleeve over the con-necting cable so that the sleeve is flush with the wall. This prevents any leaking water from coming into contact with the electrical leads. It must not become damaged! The protection sleeve must be used!
  2. Open the control panel rightwards.
  3. Strip the cables and plug them in the connecting terminals according to the wiring diagram. The appliance must be earthed.
  4. Pull the protective sleeve over the connecting cables until the sleeve fits perfectly in the recess of the intermediate panel. Adjust the water splash protection sleeve as illustrated and fix it with the sleeve fixing (A). Reinsert the control panel and lock it on (fig. E3).
  5. Place the hood on the appliance and screw in the fastening screw. After that you can slide on the faceplate from the bottom up to the stop.

Note:
Load shedding and electrical connection from above

For further informations please use the online operation and installation instruction. Please follow the link below or use the QR code via smart-phone or tablet.
https://www.clage.de/links/gma/DEX-Next-L-GMA-9120-25723.

Initial operation
Fill the mains and the appliance with water and emerge air according to image manual. After every draining (e.g. after work on the plumbing system or following repairs to the appliance), the heater must be re-vented in this way before starting it up again.

If the water heater cannot be put into operation, the temperature cut-out or the pressure cut-out may have tripped during transport. If necessary, check that the power supply is switched off and reset the cut-out (fig. F1 + F2).

Selection of power rating

Only by authorised specialist, otherwise lapse of guarantee!
Upon first connection of the appliance to the supply voltage, select the maximum power rating. Only after having set the power rating, the heater provides its standard operation mode. The maximum allowable power rating at installation site depends on the local situation. It is imperative to observe all data shown in the table “Technical specifications”, in particular the required cable size and fuse protection for the electrical connection. Moreover, the electrical installation must comply with the statutory regulations of the respective country and those of the local electricity supply company (Germany: DIN VDE 0100).

  1. Switch on the power supply to the appliance. The digital display on the appliance must light up.
  2. When switching on the supply voltage for the first time, the value “11” flashes in the display. If not, follow the chapter “Reinstallation”.
  3. Select with and the maximum allowable power rating depending on the local situa-tion via sensor keys (18, 21, 24 or 27 kW).
  4. Select 2 to confirm the setting.
  5. Mark the selected power rating on the rating plate.
  6. After having set the maximum allowable power rating, the heating element will be activated after approx. 10 – 30 sec of continuous water flow.
  7. Open the hot water tap. Check the function of the appliance.
  8. Explain the user how the instantaneous water heater works and hand over the operating instructions.
  9. Fill in the guarantee registration card and send it to the CLAGE Central Customer Service or use the online registration at our home.

Reinstallation
In case the appliance will be commis sioned again under different installation conditions than during its initial ope ration, it may be necessary to adapt the maximum power rating.
A temporary short-circuit of the two pins , e.g. with a screwdriver acc. to EN 60900 (see fig-ure F4), will reset all heater parameters to works setting and lock the heating. Value “21“ flashes in the display until the maximum power rating has been selected. This condition will maintain when activating and deactivating the supply voltage.

Shower application
The water heater’s temperature must be limited to 55 °C, if it is connected to a shower. The tem-perature limit must be set to a value less or equal 55 °C in the setting menu, in consultation with the customer and the lock level must be activated. When the appliance is operated with preheated water, it must be ensured that this temperature is limited to 55 °C as well.

Locking function
The operating mode of the appliance can be restricted.

Activation of the locking function

  1. Select required parameters via the service menu (see online user manual chapter “Settings”, subpoints “Temperature limit” and / or “Load shedding”).
  2. Disconnect the appliance from the power supply (e.g. by switching off the fuses).
  3. Take the jumper off the power electronics and change to position “1” (see figure F5).
  4. Put the appliance into operation again.

Deactivation of the locking function

  1. Disconnect the appliance from the power supply (e.g. by switching off the fuses).
  2. Take the jumper off the power electronics and change to position “0” (see figure F5).
  3. Put the appliance into operation again.
Maintenance work

Maintenance work must only be conducted by an authorised professional.

Cleaning and replacing the filter strainer
The cold water connection of this instantaneous water heater is equipped with an integrated shut-off valve and a strainer. Soiling of the strainer may reduce the warm water output. Clean or replace the strainer as follows:

  1. De-energize the instantaneous water heater (e.g. via deactivating the fuses) and prevent inadvertent reactivation of them.

  2. To open the appliance, take off the small face plate, loose the screw behind this cover and detach the hood.

  3. Close the shut-off valve (a) in the cold water connection piece (position “0“ fig. G1).

  4. Unscrew the screw plug (b) from the cold water connection piece and take out the strainer (c) (fig. G2).
    Note: Residual water can leak

  5. The strainer can now be cleaned or re placed.

  6. After fitting of the clean strainer tighten the screw plug.

  7. Slowly reopen the shut-off valve in the cold water connection piece (position “1“). Check all connections for leaks.

  8. Vent the appliance by carefully opening and closing the affiliated warm water tap valve sev-eral times until air no longer emerges from the pipe.

  9. Fit the hood of the appliance. Then switch on the power again (e.g. via activating the fuses).

Cleaning and replacing the filter strainer if direct connected
The cold water connection of this instantaneous water heater is equipped with a strainer. Soiling of the strainer may reduce the warm water output. Clean or replace the strainer as follows:

  1. De-energize the instantaneous water heater (e.g. via deactivating the fuses) and prevent inadvertent reactivation of them.

  2. Close the shut-off valve in the mains water supply of the instantaneous water heater.

  3. To open the appliance, take off the small face plate, loose the screw behind this cover and detach the hood.

  4. Unscrew mains water inlet from connection piece and take out the strainer.
    Note: Residual water can leak

  5. The strainer can now be cleaned or replaced. (fig. G3).

  6. After refitting the clean strainer reconnect the mains water inlet to the connection piece.

  7. Slowly reopen the shut-off valve in the mains water supply. Check all connections for leaks.

  8. Vent the appliance by carefully opening and closing the affiliated warm water tap valve sev-eral times until air no longer emerges from the pipe.

  9. Fit the hood of the appliance. Then switch on the power again (e.g. via activating the fuses).

CLAGE GmbH
Pirolweg 4 21337 Lüneburg Deutschland
Telefon: +49 4131 8901-0
E-Mail: service@clage.de
Internet: www.clage.de.

Subject to technical changes, design changes and errors.

References

Read User Manual Online (PDF format)

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