CLAGE E-Convenience Instant Water Heater DBX Next Instruction Manual

June 3, 2024
CLAGE

CLAGE E-Convenience Instant Water Heater DBX Next

CLAGE-E-Convenience-Instant-Water-Heater-DBX-Next-
PRODUCT

The documents supplied with the device must be stored carefully.

Registration

Register your device online on our website and benefit from our services under warranty. Your full details help our customer service process your request as fast as possible. For online registration, just follow the link below or use the QR code with your smartphone or tablet. https://partner.clage.com/en/service/device-registration/

Note: Carefully read the enclosed safety instructions through in full before the appliance is installed, put into service and used and follow them in the further steps and during use!

Description of the appliance

The E-basic instant water heater DBX Next is an electronically controlled pressure-resistant instantaneous water heater for an efficient water supply to one or more tap outlets.
As soon as you open the hot water tap, the instantaneous water heater switches on automatically. When the tap is closed, the appliance automatically switches off. Its electronic control regulates the power consumption depending on the selected outlet temperature, the respective inlet temperature and the flow rate, thus reaching the set temperature exactly to the degree and keeping it constant in case of water pressure fluctuations. The factory set outlet temperature is 50 °C. This factory setting can be adjusted in the appliance to be in a range of approx 30 °C and 60 °C by a specialist only.
Note: The hot water temperature may not exceed 55 °C if the instant water heater is connected to a shower.
In case of a low feed temperature and a high flow rate at the same time, it could happen that the preset outlet temperature is not reached which is due to the fact that the appliance exceeded its capacity. The outlet temperature can be raised by reducing the water flow at the tap. It is possible to use the instantaneous water heater in combination with an external load-shedding relay for electronically controlled instantaneous water heaters (refer to installing instructions).

Environment and recycling

Your product was manufactured from high-quality, reusable materials and components. Please respect in case of discarding that electrical devices should be disposed of separately from household waste at the end of their service life. Therefore, please take this device to a municipal collection point that return used electronic devices to the recycling system. Disposing of it correctly will support environmental protection and will prevent any potential negative effects on human beings and the environment that could arise from inappropriate handling of these devices at the end of their service life. Please contact your local authority for further details of your nearest designated collection point or recycling site. Business customers: If you wish to discard equipment, please contact your dealer or supplier for further information.

How to use

Venting after maintenance work
This instantaneous water heater features an automatic air bubble protection to prevent it from inadvertently running dry. Nevertheless, the appliance must be vented before using it for the first time. Each time the appliance is emptied (e.g. after work on the plumbing system, if there is a risk of frost or following repair work), the appliance must be re-vented before it is used again.

  1. Disconnect the instantaneous water heater from the mains (e.g. via deactivating the fuses).
  2. Unscrew the jet regulator on the outlet fitting and open the cold water tap valve to rinse out the water pipe and avoid contaminating the appliance or the jet regulator.
  3. Open and close the hot water tap until no more air emerges from the pipe and all air has been eliminated from the water heater.
  4. Only then should you re-connect the power supply again (e.g. via activating the fuses) to the instantaneous water heater and screw the jet regulator back in.
  5. The appliance activates the heater after approx. 10 seconds of continuous water flow.

Cleaning and maintenance

  • Plastic surfaces and fittings should only be wiped with a damp cloth. Do not use abrasive or chlorine-based cleaning agents or solvents.
  • For a good water supply, the outlet fittings (e.g. jet regulators and shower heads) should be unscrewed and cleaned at regular intervals. Every three years, the electrical and plumbing components should be inspected by an authorized professional in order to ensure proper functioning and operational safety at all times.

Troubleshooting and service

This instantaneous water heater was manufactured conscientiously and checked several times before delivery. Should malfunctions nevertheless occur, it is usually only due to a bagatelle. First attempt to switch the house fuses off and on again in order to reset the electronics. Next, try to remedy the problem with reference to the following table. In doing so, you will avoid the unnecessary expense of customer service assistance.

DBX Next

Problem| Cause| Solution

Water stays cold

| Master fuse tripped| Renew or activate fuse
Safety pressure cut-out tripped| Contact customer service
Safety thermal cut-out tripped| Contact customer service

Flow rate of hot water too weak

| Outlet fitting dirty or calci- fied| Clean shower head, jet regulator or sieves
Fine filter dirty or calcified| Let clean fine filter by customer service
Selected temperature is not reached| Cold water has been added via the tap| Tap hot water only; set tempera- ture, check outlet temperature
Water perceived to be too cold| Set temperature too low| Increase set temperature by a specialist
Water perceived to be too hot| Set temperature too high| Decrease set temperature by a specialist

Product data sheet in accordance with EU regulation – 812/2013 814/2013

a b c d e f h i
  b.1 b.2     η WH

%

| AEC

kWh

| °C| L WA dB(A)
CLAGE CLAGE

CLAGE

| DBX 18 Next

DBX 21 Next

DBX 24 Next

| 5E-180Q-3A

5E-210Q-3A

5E-240Q-3A

| S S

S

| A A

A

| 38

38

38

| 485

483

486

| 60

60

60

| 15

15

15

Explanations

a Brand name or trademark
b.1 Model
b.2 Type
c Specified load profile
d Energy-efficiency class
e Energy-efficiency
f Annual power consumption
g Additional load profile, the appropriate energy efficiency and the

annual power consumption, if applicable
h| Temperature setting for the temperature controller
i| Sound power level, internal

Overview

CLAGE-E-Convenience-Instant-Water-Heater-DBX-Next-
FIG-1

Technical specifications

Model DBX 18 Next DBX 21 Next DBX 24 Next
Energy efficiency class A *)
Rated capacity / rated current 18 kW / 26 A 21 kW / 30 A 24 kW / 35 A
Electrical connection 3~ / PE 380..415 V AC
Min. required cable size 1) 4.0 mm2 4.0 mm2 6.0 mm2
Hot water (l/min) max. at ∆t = 28 K max. at ∆t = 38 K

9.2 2)

6.8

|

10.7 2)

7.9

|

12.3 2)

9.0 2)

Rated volume| 0.4 l
Rated pressure| 1.0 MPa (10 bar)
Connecting type| pressure-resistant / pressureless
Heating system| Bare wire heating system IES®
@ 15 °C:

Required specific water resistance Specific electrical conductivity

|

≥ 1300 Ωcm

≤ 77 mS/m

Inlet temperature| ≤ 30 °C
Flow rate to switch on – max. flow rate| 1.5 l/min – 7.0 3)| 1.5 l/min – 8.0 3)| 1.5 l/min – 8.0 3)
Pressure loss| 0.08 bar at 1.5 l/min           1.3 bar at 9.0 l/min 4)
Temperature range| 30 °C – 60 °C
Water connection| G ½ inch
Weight (when filled with water)| 4.2 kg
VDE class of protection| I

Type of protection/safety

|

The declaration complies with the EU regulation No 812/2013

  1. The maximum applicable cable size is 10 mm2 at the electrical connection from above
  2. Mixed water
  3. Flow rate limited to achieve an optimum temperature rise
  4. Without flow regulator

Dimensions

Installation

Based on the national constitu-tion guidelines a general test certificate concerning the evi-dence of applicability of noise behaviour is granted.

The following regulations must be observed:

  • e.g. VDE 0100
  • EN 806
  • Installation must comply with all statutory regulations, as well as those of the local electricity and water supply companies.
  • The rating plate and technical specifications
  • Only intact and appropriate tools must be used
Installation site
  • Appliance must only be installed in frost-free rooms. Never expose appliance to frost.
  • The Appliance must be wall mounted and has to be installed with water connectors downward or alternative transversely with water connections left.
  • The appliance complies with protection type IP25 and may therefore be installed in protection zone 1 according to VDE 0100 part 701 (IEC 60364-7).
  • In order to avoid thermal losses, the distance between the instantaneous water heater and the tap connection should be as small as possible.
  • The appliance must be accessible for maintenance work.
  • Plastic pipes may only be used if they conform to DIN 16893, Series 2.
  • The specific resistance of the water must be at least 11001300 Ω cm at 15 °C. The specific resistance can be asked for with your water distribution company.

Mounting accessories
For installations under difficult conditions, these mounting accessories are available:

Mounting frame kit RDX3

(Art. no. 36100)
The instant water heater can be installed by means of this mounting kit in the below situations. The power supply cable is coming out of the wall at any place from behind the unit, but the wall has unusual surface conditions, making it difficult for installing the water heater.
When using the RDX the protection class changes from IP25 to IP24.

Extension kit VDX

(Art. no. 34120) – RDX / RDX 3 is necessary! –
The instant water heater can be installed by means of this extension kit if the water pipes are coming displaced or exchanged out of the wall or if they are coming edge-wise on the wall to the unit. The power supply could come out of the wall at any place under the unit or the wiring could be installed surface-mounted.

Extension kit UDX

(Art. no. 34110) – RDX / RDX 3 is necessary! –
The instant water heater can be installed by means of this extension kit if the water connections are expiring above the unit. The power supply could come out of the wall at any place under the unit or the wiring could be installed surface-mounted.

Installing the wall bracket

Note: If you install this instantaneous water heater in exchange for a conventional instantaneous water heater, there is generally no need to drill holes for the wall bracket, in this case step 2 would not be necessary.
Thoroughly rinse the water supply pipes before installation to remove soiling from the pipes.

  1. Using a 12 mm hexagon socket screw key, screw the screw-in nipples into the wall connections. The seals must be fully screwed into the thread. After tightening, the double nipples must protrude by 12 – 14 mm.
  2. Hold the included mounting template on the wall and align it so that the holes in the template fit over the double nipples. Mark the drill holes according to the template and drill them using a 6 mm drill. Insert the included dowels.
  3. Pull down the faceplate and unscrew the main hood screw to open the appliance.
  4. Loosen the knurled nut to remove the wall bracket and screw the wall bracket to the wall. Offset tiling or uneven surfaces can be compensated by up to 30 mm with the aid of the spacers supplied. The spacers are fitted between the wall and the wall bracket.
Installing connection pieces

Note: Fasten the screw nuts with caution, to avoid damage to the valves or the piping system.

  • As shown in the illustration, screw the cold water connection piece with the union nut and the ½ inch seal onto the cold water connection.
  • Screw the hot water connection piece with the union nut and the ½ inch seal onto the hot water connection.
  • Put the water flow limiter “D” into the hot water connection piece. The O-ring must be visible
Installing the appliance

The electrical power supply cable may be connected in the upper part or is surface mounted. Only in such case, first follow steps one through three according to the description “Electrical connection from above” in chapter “Electrical connection”.

  1. Place the appliance on the heater bracket so that the threaded rod of the wall bracket fits in the corresponding hole of the appliance. If necessary, slight corrections are possible by carefully bending the threaded rod of the wall bracket. However, it must be possible to screw on the water connection pipes of the appliance without applying force.
  2. Screw the plastic knurled nut onto the threaded rod of the wall bracket.
  3. Screw the two ⅜ inch union nuts of the appliance‘s water connection pipes, each with the ⅜ inch seal, onto the fittings.
  4. Open the water supply line to the unit and slowly open (position “open“) the shut-off valve (a) in the cold water connection piece. Check all connections for leaks.
  5. Next, open and close the hot water tapping valve several times until no more air emerges from the line and all air has been eliminated from the instantaneous water heater.

Direct connection

CLAGE-E-Convenience-Instant-Water-Heater-DBX-Next-
FIG-13

Note:
Fasten the screw nuts with caution, to avoid damage to the valves or the piping system.

For direct connection, the two ½ inch screw-in nipples and the ½ inch seals must be screwed into the ½ inch union nuts of the hot-water and cold-water connectors. The two ½ inch caps of the side outlets of the hot-water and cold- water connectors must be removed and screwed onto the open end of the screw-in nipples. Put the water flow reducer “D” into the hot water connection piece. The hot-water and cold-water connectors must then be screwed into the ⅜ inch union nut of the appliance inlet and outlet pipe, together with the ⅜ inch seals. For direct connection, it may be advisable to mount the appliance at a distance as illustrated alongside, using the spacer sleeves supplied. The two fixing holes near the lower pipe connections are also to be professionally fixed with 6 mm dowels and screws. The flared end of the pipes must be screwed into the ½-inch side outlets of the hot-water and cold-water connectors with ½-inch union nuts and ½ inch seals. The holes required for the pipes must then be opened of the housing with the aid of a blunt implement. In case of direct connection please note: Put the strainer into the cold water connection!

Electrical connection

Wiring diagram
  1. Electronic circuitry
  2. Heating element
  3. Safety pressure cut-out
  4. Connecting terminal
  5. Safety thermal cut-out

Only by a specialist! Please observe:

  • e.g. VDE 0100
  • The installation must comply with current IEC and national local regulations or any particular regulations, specified by the local electricity supply company
  • The rating plate and technical specifications
  • The appliance must be earthed!
Structural prerequisites
  • The appliance must be installed via a permanent connection. Heater must be earthed!
  • The electric wiring should not be injured. After mounting, the wiring must not be direct accessible.
  • An all-pole disconnecting device (e.g. via fuses) with a contact opening width of at least 3 mm per pole should be provided at the installation end.
  • To protect the appliance, a fuse element with trigger characteristic C must be fitted with a tripping current commensurate with the nominal current of the appliance.

Load shedding relay

If further three-phase appliances are connected, a load-shedding relay designed for electronic instantaneous water heaters (CLAGE no. 82250) can be connected to phase conductor L2. To avoid possible jitter of the load-shedding relay caused by low power consumption (low temperature set point and low water flow rate) the “Load-shedding-mode” can be activated as followed:

  • Disconnect the appliance from the power supply (e.g. by switching of the fuses)
  • Take the jumper off the power electronics and change to position “1” (see picture).
  • Put the appliance into operation again

Electrical connection from below
Note: If necessary, the connecting terminal can be displaced to the upper part of the appliance. If you want to do so, please follow the instructions in the next chapter.
Check that the power supply is switched off prior to electrical connection!

  1. Dismantle approximately 6 cm off the connecting cable above the wall outlet. With the smaller opening ahead, slide the water splash protection sleeve over the connecting cable so that the sleeve is flush with the wall. This prevents any leaking water from coming into contact with the electrical leads. It must not become damaged! The protection sleeve must be used!
  2. Strip the individual wires and plug them in the connecting terminals according to the wiring diagram. The appliance must be earthed.
  3. Pull the protective sleeve so far over the connecting cables and shape the connecting cables in such a way that the sleeve fits perfectly in the recess of the intermediate panel without mechanical tension and fix it with the sleeve fixing (A).
  4. Place the hood on the appliance and screw in the fastening screw. After that you can slide on the faceplate from the bottom up to the stop. 

Electrical connection from above
Check that the power supply is switched off prior to the electrical connection!

  1. Open the prepared breaking point (S) in the upper part of the appliance by pressing with a blunt implement (e.g. screwdriver). For surface-mounted connection cable additional open the breakout at the right side of the bottom part.
  2. Slit the grommet of the accessory set to match the cable size. The opening in the grommet should be slightly smaller than the cross-section of the cable in order to ensure optimum protection against water. Fit the grommet into the opening. The protection grommet must be used!
  3. Strip the connection cable so that the sheath extends through the grommet into the appliance. Hold the prepared appliance so that you can route the cable into the grommet with the other hand.
  4. Place the appliance on the wall bracket so that the threaded rod of the wall bracket fits in the corresponding hole of the appliance and fix it with the knurled nut.
  5. Unscrew the fastening screw of the connecting terminal. Displace the connecting terminal to the upper foot. Affix the connecting terminal again.
  6. Strip the individual wires of the connecting cable and plug them in the connecting terminals according to the wiring diagram. The appliance must be earthed.
  7. Place the hood on the appliance and screw in the fastening screw. After that you can slide on the faceplate from the bottom up to the stop.

Note: To ensure IP25 protection class, please don´t remove the bottom water splash protection sleeve.

Initial operation

Before making the electrical connection, fill the mains and the appliance with water by carefully opening and closing the hot water tap in order to vent completely. To ensure maximum flow, remove any existing aerator from the faucet. Flush the warm and cold water pipes each at least for one minute. After every draining (e.g. after work on the plumbing system or following repairs to the appliance), the heater must be re-vented in this way before starting it up again. If the water heater cannot be put into operation, the temperature cut-out or the pres-sure cut-out may have tripped during transport. If necessary, check that the power supply is switched off and reset the cut-out.

  1. Switch on the power supply to the appliance.
  2. Open the hot water tap. Check the function of the appliance. The heating element will be activated after approx. 10 – 30 sec of continuous water flow.
  3. Explain to the user how the instantaneous water heater works and hand over the operating instructions.
  4. Fill in the guarantee registration card and send it to the CLAGE Central Customer Service or use the online registration (see also page 16).
Modification of factory preset outlet temperature
  • The factory set the hot water outlet temperature is 50 °C.
  • By turning the adjustment potentiometer with the auxiliary tool “S”, this presetting can be changed between two stops in the range of approx. 30 °C to 60 °C.
  • The hot water outlet temperature will be increased by clockwise rotation and decreased by counterclockwise rotation.
  • Note: The hot water temperature may not exceed 55 °C if the instant water heater is connected to a shower.

Maintenance work

Maintenance work must only be conducted by an authorized professional.

Cleaning and replacing the filter strainer

The cold water connection of this instantaneous water heater is equipped with an integrated shut-off valve and a strainer. Soiling of the strainer may reduce the warm water output. Clean or replace the strainer as follows:

  1. De-energize the instantaneous water heater (e.g. via deactivating the fuses) and prevent inadvertent reactivation of them.

  2. To open the appliance, take off the small face plate, loose the screw behind this cover and detach the hood.

  3. Close the shut-off valve (a) in the cold water connection piece (position “closed“).

  4. Unscrew the screw plug (b) from the cold water connection piece and take out the strainer (c).
    Note: Residual water can leak

  5. The strainer can now be cleaned or replaced.

  6. After fitting of the clean strainer tighten the screw plug.

  7. Slowly reopen the shut-off valve in the cold water connection piece (position “open“). Check all connections for leaks.

  8. Vent the appliance by carefully opening and closing the affiliated warm water tap valve several times until air no longer emerges from the pipe.

  9. Fit the hood of the appliance. Then switch on the power again (e.g. via activating the fuses).

Cleaning and replacing the filter strainer if direct connected

The cold water connection of this instantaneous water heater is equipped with a strainer. Soiling of the strainer may reduce the warm water output. Clean or replace the strainer as follows:

  1. De-energize the instantaneous water heater (e.g. via deactivating the fuses) and prevent inadvertent reactivation of them.

  2. Close the shut-off valve in the mains water supply of the instantaneous water heater.

  3. To open the appliance, take off the small face plate, loose the screw behind this cover and detach the hood.

  4. Unscrew mains water inlet from the connection piece and take out the strainer.
    Note: Residual water can leak

  5. The strainer can now be cleaned or replaced.

  6. After refitting the clean strainer reconnect the mains water inlet to the connection piece.

  7. Slowly reopen the shut-off valve in the mains water supply. Check all connections for leaks.

  8. Vent the appliance by carefully opening and closing the affiliated warm water tap valve several times until air no longer emerges from the pipe.

  9. Fit the hood of the appliance. Then switch on the power again (e.g. via activating the fuses).

CLAGE GmbH
Pirolweg 1–5
21337 Lüneburg Deutschland
Telefon: +49 4131 8901-0 Telefax: +49 4131 83200 E-Mail: service@clage.de Internet: www.clage.de

References

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