EGLO 205638 Tourbillion Smart Control Kit Installation Guide

EGLO 205638 Tourbillion Smart Control Kit

Specifications

• Brand: EGLO
• Model: TOURBILLION Smart Control Kit
• Distributor: Reduction Revolution Pty Ltd
• Website: reductionrevolution.com.au/ceiling-fans

Product Information

The EGLO TOURBILLION Smart Control Kit is designed to provide smart control functionality for your ceiling fan. It comes with specific safety guidelines and installation instructions to ensure proper usage.

Installation Instructions

1. Read the manual carefully before starting the assembly or installation process.
2. All electrical work should be done by a qualified and licensed electrical contractor.
3. Disconnect power at the circuit box before starting any electrical work.
4. Ensure proper earthing of the fan and hanging bracket.
5. Do not allow children to operate or play with the appliance.
6. Use only the EGLO controller supplied with your fan to avoid damage and warranty issues.

Important Notes

• EGLO products are warranted against defects in workmanship and materials within the specified voltage range.
• EGLO Lighting will not be responsible for advice from third parties.
• Exercise caution and common sense while operating and maintaining the product.

FAQ

• Q: Can I use a different brand controller with the TOURBILLION Smart Control Kit?
• A: No, it is recommended to use only the EGLO controller supplied with your fan to prevent damage and ensure warranty coverage.
• Q: What should I do if I encounter difficulties during installation?
• A: If you face any challenges during installation, it is advisable to seek assistance from a qualified electrical contractor to ensure safety and proper setup.
• Q: Is the TOURBILLION Smart Control Kit suitable for all ceiling fans?
• A: The smart control kit is designed for use with specific EGLO ceiling fan models. Ensure compatibility before installation.

Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local council for more information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.
EGLO Lighting has a policy of continual product improvement and development, dimensions, hardware, and designs may change to reflect this policy. EGLO reserves the right to discontinue or change product specifications & designs at any time without notice and without incurring obligations. The images including all features and specifications in this manual are for illustrative purposes only. Product details, images & line drawings may vary depending on specific product models.

Thank you for purchasing your new EGLO Smart Control Kit.
To ensure a safe and successful installation, please make sure to read this manual, ensure it is on hand for your installer to refer to, and keep it in a safe place for future reference.

FOR YOUR SAFETY

1. Please read this manual carefully before implementing the assembly or installation.
2. ALL electrical work should only be carried out by a suitably qualified and licensed electrical contractor. This smart control kit MUST be installed ONLY by a suitably qualified and licensed electrical contractor.
3. Before commencing any electrical work, ensure the power is disconnected and/or the mains are switched o at the circuit box and ensure all pole isolation of the power supply.
4. Ensure that the fan and the hanging bracket must be earthed.
5. This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
6. Do NOT allow children to play with this appliance, and supervise children around electrical devices at all times.
7. Use ONLY the EGLO controller supplied with your fan, or a suitable EGLO controller designed specifically for your fan. Use of non-EGLO or solid-state dimmer type controllers can reduce speed and airflow, and can additionally damage your fan motor which cannot be repaired, and which will not be covered under warranty.
8. All EGLO products are warranted to be free from defects in workmanship and materials provided the products are used with a voltage supply within the range the product is designed to operate.
9. EGLO lighng will not be liable for any advice given to the consumer from any 3rd parties including suppliers, retailers & electricians.
10. The important safeguards and instructions in this manual are not designed to cover every possible condition or circumstance. It is understood that common sense, caution, and care, are factors that cannot be built into the product, and those operating and maintaining this product must supply these factors.

SPECIFICATIONS

INSTALLATION

IMPORTANT: Check that the power is disconnected and/or the mains are switched off at the circuit box to ensure all pole isolation of the power supply.

1. Loosen the 2 screws on the underside of the canopy. Refer Fig. 1,
   Twist the canopy anti-clockwise, and lower than the canopy. Refer Fig. 2.

2. Disconnect the plug connectors; between the receiver and the terminal block, and the connectors between the receiver and the fan. Refer ‘Wiring Connections’.

3. Remove the receiver from the mounting bracket and store it. Refer Fig. 3.

4. Insert the new Smart Control Kit receiver into the mounting bracket. Refer Fig. 4.

5. Connect the plug connectors; between the receiver and the terminal block, and the connectors between the receiver and the fan.
   Refer ‘Wiring Connections’.

6. Loosely coil all cables and gently tuck them around the mounting bracket. Raise the canopy up to the hanger bracket, and carefully tuck cables inside the canopy as you slowly raise it to the ceiling.
   Particular care must be given to ensure that no wires are damaged during this step, especially the remote antenna. Refer Fig. 5.

7. Align the canopy over the screws, twist to lock in position, ano tighten the 2 screws on the underside of the canopy.

Note: Models with light functions have an additional plug connector for the light connection. Refer ‘Wiring Connections’.

WIRING CONNECTIONS

WARNING
EE UNDERTOOK E A QUALIFIED ACO-LICENSED ELECTRICIAN
As outlined for date use the A/s i ole disconnein mi mei corporate ity the fixed dird inace de wa with the it verrules.
the installation is without a means for an all-pole disconnection incorporated in the fixed wiring per the wiring rules.
A single pole isolation switch must be also placed in the same room as the fan as per local wiring regulations AS/NZS 3000, under clause 2.3.2.2.1 & 4.13.1.3 ot AS/NZS 3000.
Note: If there are two or more ceiling fans installed in one location/room, an isolation switch is required for EACH ceiling fan. This is required when programming any remote-control transmitter & receiver to pair together and for fan servicing.
Note: The plug connector and wires “for light” are not included on non- light app control kits.

LED model kit shown, No-Light model does not contain ‘Light Connection’ wires.

CODE LEARNING MODE

SINGLE FAN INSTALLATION
Note: Blades must be attached or the fan will not continue to operate.

1. Connect the wiring and switch the power supply ON, the receiver will make a beep sound.

2. Within 30 seconds of the receiver being powered on (connected) aim the transmitter towards the receiver and press the “FAN OFF” button for 10 seconds or until a beep sound is heard meaning pairing/syncing has been successful.
   Note: This must be done before fixing the canopy in place.

3. Operate and test.

4. Complete assembly of the canopy.

MULTIPLE FAN INSTALLATION
Note: Blades must be attached or the fan will not continue to operate.
Important: The pairing/syncing of each fan and remote MUST be done with all other fans disconnected from the power supply.

1. Fan #1 – Connect wiring and switch the power supply ON, the receiver will make a beep sound.

2. Within 30 seconds of the receiver being powered on (connected) aim the transmitter towards the receiver and press the “FAN OFF” button for 10 seconds or until a beep sound is heard meaning pairing/syncing has been successful.
   Note: This must be done before fixing the canopy in place.

3. Operate and test.

4. DO NOT complete the assembly of fan #1. Disconnect fan #1 from the power supply, or unplug the receiver to disconnect from the terminal block.

5. Repeat steps 1-3 for each subsequent fan.

6. Only once all fans have been paired/synced and successfully tested on separate remote control transmitters, can all fans then be reconnected to power, and the assembly of the canopy is completed.

SETTING UP THE SMART CONTROL KIT

NETWORK AND ROUTER SETTING
Ensure you have a WiFi network, name, and password that operates at 2.4Ghz to be compatible with my control products. Your IOS/Android device will need to be connected to this network when pairing or controlling your My Control device. A minimum WiFi strength of 2 bars is necessary to connect and control your device.

DOWNLOAD THE SMART CONTROL APP

1. Download the mycontrol App from the App Store or Google Play or scan the QR code.
2. Sign up to “create a new account”.
3. Follow the in-app prompt to complete the setup.

CONFIGURING YOUR ‘IN-APP’ HOME
(Creating a home enables the user to assign, allocate, and share the devices easily)
Upon installation of the control App, tap “Me” located at the bottom right of the screen, and select “Home Management”, then “Create your home”. Follow the prompts to complete your selections and tap “Save”. Refer Fig 8

CONNECTING MY CONTROL DEVICES

Follow the table and steps below to pair your devices

1. Press and hold the “8H” button on your remote control for 2 to 3 seconds. When you hear a “beep” sound;
2. Open the App to the “Home” screen.
3. If your device has been discovered, go to (6).
4. From the App “Home” screen, tap “+” or “Add Device”. Refer Fig. 9.
5. “Select the category “Small Home Appliances” > Fan (BLE+WiFi), and tap “Add” when your device appears, and follow the prompts. Refer to Fig 10.
6. Discovering devices…, “Add” when your device appears, and follow the prompts.
7. Enter your 2.4GHz Wifi network name and Password (previously set up) and tap “Next”. Refer to Fig. 11.
8. Follow the prompts to complete the pairing process.
9. Once your device is successfully added, you can “rename” it and assign it to a room. Refer to Fig. 12.

Note: Re-naming the device will enable beer control when linking it with the compatible devices.

OPERATING YOUR APP CONTROL KIT

Operating Light Functions: Refer to Fig. 13.

• Lamp Switch: Turns light On / Off
• Countdown Off: (Light Timer) Set the desired period until the light turns off

Operating Fan Functions: Refer to Fig. 14.

• Fan Switch: Turns fan On / Off
• Fan speed: ‘1’ = Speed 1
  • ‘2’ = Speed 2
  • ‘3’ = Speed 3
  • ‘4’ = Speed 4
  • ‘5’ = Speed 5
• Fan Direction: Switch between ‘Forward’ / ‘Reverse’ mode
• Countdown Off: (Fan Timer) Set the desired period until the fan turns off

OPERATING USING THE REMOTE CONTROL
Operating your fans via the remote control that came with the fan is the same as before. For detailed instructions about the functions of the remote controls, refer to the Instruction Manual supplied with the fan.

TROUBLESHOOTING

• If you are experiencing problems while setting up or operating, please refer to the troubleshooting section within the My Control App.

WARRANTY CLAIMS ON INSTALLED PRODUCTS

• EGLO Lighting (EGLO) will not be liable for charges incurred by the consumer for rectification, de-installation, or re-installa- tion unless approved by EGLO management in writing before commencing work.
• All claims are to be submitted to the EGLO Warranty Department with a copy of the original purchase receipt, a copy of the receipt from installation (inc electrical contractor license number), and completed EGLO warranty claims form. Incomplete submissions will result in delays in processing your claim.
• Any additional photos, videos, or information that can be supplied at the time of submission, will help expedite your claim.

AUSTRALIAN CONSUMER LAW

• The benefits given to you the consumer in this warranty document are in addition to your other rights and remedies under a law about the products to which this warranty document relates.
• “YOUR CONSUMER RIGHTS”: “Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”
• Subject to “Your Consumer Rights“ outlined above, but otherwise to the maximum extent permitted by law, EGLO will not be liable for any consequential or indirect loss or damage suffered or incurred by you to an EGLO product, including but not limited to loss of use, loss or damage for business interruption, or profits.

LIMITED REPAIR / REPLACEMENT WARRANTY

• EGLO offers the purchaser a repair or replacement of the EGLO product in cases where the product fails due to defective materials or workmanship when installed and operated under normal domestic conditions, for 1 year. Please refer to the warranty period listed on each product to determine the warranty period that EGLO grants to the original purchaser of the EGLO product. The warranty period begins from the date of purchase. Also, please refer to WHAT IS NOT COVERED.
• You must provide proof of purchase (such as the original dated purchase receipt/invoice) from an authorized EGLO reseller to make a warranty claim. You must also provide a receipt from installation, including the electrical contractor’s license number – if an electrical license number cannot be supplied, your claim will be denied. This warranty will not apply if the ceiling fan is installed by anyone other than a qualified and licensed electrical contractor.
• Resetting/Changing of DIP switches in connected remote controls is not covered by warranty and a service call fee WILL apply.
• Batteries (if supplied), are done so as a complimentary (free) item only and are not covered by warranty.

REPAIRS / REPLACEMENTS

• EGLO products presented for repair may be replaced by refurbished goods of the same type rather than being repaired at the discretion of EGLO.
• Refurbished parts may be used to repair the goods to the proper order.

BALANCE OF WARRANTY

• To the maximum extent permitted by law, any product replaced, repaired, or refurbished by EGLO is covered only by the balance of the warranty period remaining from the date of original purchase of the original EGLO product.

WARRANTY TRANSFER

• If the ownership changes on the dwelling/premises where the EGLO product is installed, the balance of the warranty period passes to the new owner provided the original proof of purchase (such as the original dated purchase receipt) from an authorized EGLO retailer is retained by the new owner.
• In addition, proof of installation & license number of the original installing electrician must be retained.

WHAT IS NOT COVERED

Subject to “Your Consumer Rights“, but otherwise to the maximum extent permitted by law, the EGLO warranties provided in this document will not cover the following:

1. EGLO products that are not purchased from an authorized dealer in Australia and installed in Australia.
2. Where installation was not carried out by a qualified and licensed electrical contractor or where a valid Electrical Safety Certificate cannot be presented.
3. EGLO products are not installed by the product’s installation instructions for use and/or specifications.
4. EGLO products are not operated by the instructions for use or specifications.
5. EGLO products that have been modified in any manner.
6. Defect, damage, or failure to an EGLO product resulting from misuse, accident, neglect, abuse, tampering, modifications, or unauthorized repairs of any kind by any person.
7. Damages are not caused by a fault in the EGLO product materials or workmanship.
8. Defect, damage, or failure to an EGLO product resulting from any acts of God, including damage from lightning, power grid fluctuations, or power surges.
9. Replacement of batteries supplied with certain products.
10. Damage caused by alternative power systems. (for example: ‘off-grid’ etc.)

COMMERCIAL USE

• EGLO products which are specifically designed for commercial use are designated as Commercial Use Products on the product packaging.
• All other EGLO products are designed for domestic use only.
• This product is not designed or intended for industrial or commercial use.

WARRANTY CONDITIONS

• This warranty is for 240V 50Hz products originally purchased in, and installed in Australia ONLY.
• Installation must be performed by a qualified and licensed electrician. The warranty will not apply if the product is installed by other than a qualified and licensed electrician.
• Problems arising from incorrect installation are not covered by warranty.
• The cost of repairs and/or service calls arising from incorrect installation, not due to faulty material or workmanship by the EGLO warranty, will be payable by the purchaser.
• This warranty is only valid for appliances used according to the manufacturer’s instructions.
• This warranty is only valid for remote controls connected/paired to EGLO AC ceiling fans.
• The manufacturer does not accept liability for any direct or consequential damage, loss, or other expense arising from misuse or incorrect installation and operation of the appliance.
• Warranty will only be provided where proof of qualified electrical installation is provided. E.g. Electrical Safety Certificate.
• Warranty will not be provided if installation is without an all-pole disconnection incorporated in the fixed wiring by the wiring rules.

HOW TO MAKE A WARRANTY CLAIM

Please return the faulty EGLO product together with a copy of the proof of purchase, and if required, a certificate of compliance for the installation of the product by the licensed electrician who installed the product, to the authorized EGLO retailer where the product was purchased. To the maximum extent permitted by law, the customer must bear the costs and expenses of claiming under this warranty, including but not limited to the cost incurred in freight, postage, handling, travel, dismantling, or reinstalling the product.

IN THE CASE OF MISSING ACCESSORIES OR PARTS, PLEASE CONTACT EGLO CUSTOMER SERVICE BEFORE COMMENCING INSTALLATION OF THE PRODUCT. IF YOUR PRODUCT IS DEFECTIVE OR EXCESSIVELY NOISY, PLEASE FIRST REFER TO THE TROUBLESHOOTING SECTION OF THIS MANUAL PERFORM ALL CHECKS, AND THEN CONTACT EGLO CUSTOMER SERVICE BEFORE THE ELECTRICIAN LEAVES THE RESIDENCE WHERE THE INSTALLATION IS TAKING PLACE.

WARRANTY CLAIM FORM

CHECKLIST – Have you supplied?

I confirm that I have an isolation switch installed for EACH of the ceiling fan(s) associated with this Warranty Claim. I understand that my claim cannot be processed if an isolation switch is not installed.

Please email this form, together with a copy of your purchase receipt & electrician’s invoice to:

• EGLO LIGHTING AUSTRALIA
• warranty@eglolighting.com.au
• For assistance with your claim please phone:
• 1800 254 448

Distributed by

• Reduction Revolution Pty Ltd
• www.reductionrevolution.com.au/ceiling-fans

References

• Best DC Ceiling Fans in White, Black & Timber by EGLO

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