PROZIS Dash Kitchen Scale User Manual

June 9, 2024
PROZIS

PROZIS logo Dash Kitchen Scale
User Manual

Dash Kitchen Scale

PROZIS Dash Kitchen Scale

Prozis is a registered trademark of PROZIS.COM, S.A.
Prozis reserves the right to adjust or modify the product or any of the associated documentation in order to ensure its suitability for use, at any time and without prior notice.
The most recent version of this product’s user manual can be found at www.prozis.com/user-manuals

Legal compliance statement

By means of this document, Prozis declares that the Dash Kitchen Scale is fully compliant with all the standards specified in the applicable legislation as well as other relevant clauses.
Prozis will always be available for any additional clarification through our customer support communication channels, available at www.prozis.com/support
To avoid any impact on the environment or human health due to dangerous substances present in electrical and electronic devices, the end users of such devices are expected  to understand the meaning of the symbol consisting of a crossed-out waste container. Do not dispose of electrical and electronic equipment along with unsorted household  waste. Dispose of it separately and properly instead.
Used batteries should not be disposed of along with household waste. They must be placed in a special container for used batteries. This is an obligation intended to ensure  the ecological disposal of batteries. Dispose of them only when they are empty.
The packaging that protects the device against transport damage is made from non-polluting materials that can be disposed of via local recycling bins.
The parts of the device that come in contact with food are suitable for food products.
****This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this  device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide  reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and  used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a  particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Safety Warnings

CAUTION! This symbol highlights dangerous situations that may lead to minor to moderate injuries, damage, malfunction, and/or destruction of the device.

  • This appliance can be used by children 8 years old and over, and by people with reduced physical, sensory or mental capabilities or lack of experience and knowledge  provided their use is supervised or they have been given instructions concerning the use of the appliance in a safe way and understand the hazards involved. Children  must not play with this appliance.
  • Place the scale on a hard and flat surface (preferably on a clean, flat table) and make sure it is steady before use.
  • Never place more than 5 kg/11 lb on the scale.
  • The maximum capacity of the scale is 5000 g, which includes the weight before tare. When the capacity is exceeded, EEEE will be displayed on the screen to indicate  overload.
  • This scale is a high-precision measuring device. Do not use force or try to disassemble it, and please handle with care to avoid dropping or breaking it during transport.
  • The scale is intended for home use only and is not suitable for professional use.
  • Check the battery if the scale is malfunctioning and change it if necessary.
  • Change the battery when Lo appears on the screen, which indicates that the battery is low.
  • Make sure no fluids enter the scale!
  • Use a soft tissue with alcohol or glass cleaner to clean the surface if it is dirty. Do not use soap or other chemicals. Keep it away from water, corrosive liquids, heat and extreme cold.

User manual

PACKAGE CONTENTS

  • 1 Kitchen Scale
  • 1 3V CR2032 Button Battery
  • 1 User Manual

PRODUCT DESCRIPTION: SEE PAGE 2, FIGURE A

  1. Battery compartment
  2. On/tare button
  3. Unit button
  4. Weighing platform

HOW TO USE: SEE PAGE 2

  1. Remove the insulating strip (fig. B1).

  2. Place the scale steadily on a hard and flat surface. Make sure the table is clean.

  3. Press the “ON/TARE” button to switch on the scale (fig. B2), and the LCD will be turned on.

  4. Press the “UNIT” button and you’ll be able to choose between the four units “g”, “lb:oz” “oz” and “mL” (fig. C). Wait 2 seconds after choosing the unit, and “0” will be displayed.

  5. Place the container or whatever you want to weigh on the scale platform and the weight will be displayed on the screen.

  6. Press the “ON/TARE” button (fig. D) to clear the weight of the platform content and the screen will show “Tare” and “0 g”. Then place the food into the container or add more things to the platform and the weight of what you have added will be displayed on the screen.

  7. Continue to use the “ON/TARE” button and you can get the respective weight of everything you add by repeating the above process.
    When everything is removed from the platform, the total weight will be displayed on the screen.

  8. Press the “ON/TARE” button to switch off the scale when the screen shows “0 g” if no more weighing is needed, or it will switch off automatically if not used within  180 seconds.

TROUBLESHOOTING

Some issues that may arise can be solved by the user. If the problem persists after having tried the following solutions, please contact Prozis customer service.

PROBLEM CAUSE SOLUTION
“Lo” appears on the screen. The battery is low. Change the battery of the

device.
No information on the screen.| The battery is empty. The plastic strip was not removed.| Change the battery of the device. Remove  the plastic strip.
“EEEE” appears on the screen.| Indicates overload. The maximum capacity of this scale is 5 kg/11 lb.| Remove some weight.

Warranty statement

All electrical and electronic products commercialized by Prozis via www.prozis.com are covered by the warranty applicable to the purchase and sale of consumer goods.

GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis’ warranty for final consumers. This warranty is valid exclusively for consumers who purchase the product for  non-professional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production defects for a 3-year period, counting from the date of initial purchase by a consumer and  respective delivery, or for longer if legally established by the applicable national law. In the event that repair is required, this 3-year period is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, is not covered by this warranty unless the  malfunction is caused by faulty design, materials or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions or recommendations. Contact and technical assistance information is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or  receipt, as long as it includes information regarding the date of purchase and the product’s model name.
WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have impacted or caused the damage that is the subject of the respective warranty claim.
EXCLUSIONS
The following situations are not covered by this warranty:

  1. Any wear and tear of parts and components resulting from normal product use.
  2. Cracks, dents, scratches, and other types of superficial damage that only affect the product’s appearance.
  3. Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
  4. Use and storage of the product not complying with user manual instructions.
  5. Opening of the product by a third party who is not authorized to proceed to its repair.
  6. Altering or changing parts or components, whether internal or external.
  7. Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
  8. Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
  9. Use of the product in the context of a business, occupation or commerce.
  10. Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.
    The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be  subject to payment of labor, transport and component costs.
    The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels  or stickers that have been removed, damaged, tampered with or modified in any way.

LIMITED RESPONSIBILITY
Prozis cannot be held responsible for indirect damage or loss due to usage of the product.
WHAT TO DO?
To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided  instructions and recommendations.
Send back the product inside its original packaging, including all accessories and documentation, to the following address:
PROZIS
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
Braga – Portugal
CONTACTS
Prozis is always available for additional clarification through their customer service communication channel at www.prozis.com/support

PROZIS logoZona Franca Industrial
Plat 28 – Pavilhão K – Mod 6
9200-047 Caniçal, Madeira

References

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