HEINNER HCNF-V291WDF+ Combi Fridge User Manual

COMBI FRIDGE
Model: HCNF-V291WDF+
HCNF-V291XWDF+ / HCNF-V291BKWDF+

HCNF-V291WDF+ Combi Fridge

• Combi fridge
• Total capacity: 294 L
• Energy class: F

Thank you for purchasing this product!

INTRODUCTION

Before using the appliance, please read carefully this instruction manual and keep it for future reference.
This instruction manual is designed to provide you with all required instructions related to the installation, use and maintenance of the appliance.
In order to operate the unit correctly and safety, please read this instruction manual carefully before installation and usage.

SAFETY PRECAUTIONS

GENERAL WARNINGS!
WARNING: Keep ventilation openings, in the appliance enclosure or in the builtin structure, clear of obstruction
WARNING:
Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
WARNING: Do not damage the refrigerant circuit.
WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
WARNING: In order to avoid any hazards resulting from the instability of the appliance, it must be fixed in accordance with the following instructions:
Symbol ISO 7010 W021
WARNING: Risk of fire / flammable materials

• If your appliance uses R600a as a refrigerant (this information will be provided on the label of the cooler) you should take care during transportation and installation to prevent the cooler elements from being damaged. R600a is an environmentally friendly and natural gas, but it is explosive. In the event of a leak due to damage of the cooler elements, move your fridge away from open flamses or heat sources and ventilate the room where the appliance is located for a few minutes.
• While carrying and positioning the fridge, do not damage the cooler gas circuit.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
• This appliance is intended to be used in household only.
• If the socket does not match the refrigerator plug, it must be replaced by the manufacturer, a service agent or similarly qualified persons in order to avoid a hazard.
• A specially grounded plug has been connected to the power cable of your refrigerator. This plug should be used with a specially grounded socket of 16 amperes. If there is no such socket in your house, please have one installed by an authorised electrician.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances. Children are not expected to perform cleaning or user maintenance of the appliance. Very young children (0-3 years old) are not expected to use Appliances safely unless continuous supervision is given. Older children (8-14 years old) and vulnerable people can use appliances safely after they have been given appropriate supervision or instruction concerning use of the appliance. Very vulnerable people are not expected to use appliances safely unless continuous supervision is given.
• If the supply cord is damaged, it must be replaced by the manufacturer, an authorised service agent or similar qualified persons, in order to avoid a hazard.
• This appliance is not intended for use at altitudes exceeding 2000 m.

NOTES:

• Please read the instruction manual carefully before installing and using your appliance. We are not responsible for the damage occurred due to misuse.
• Follow all instructions on your appliance and instruction manual, and keep this manual in a safe place to resolve the problems that may occur in the future.
• This appliance is produced to be used in homes and it can only be used in domestic environments and for the specified purposes. It is not suitable for commercial or common use. Such use will cause the guarantee of the appliance to be cancelled and our company will not be responsible for losses incurred.
• This appliance is produced to be used in houses and it is only suitable for cooling / storing food. It is not suitable for commercial or common use and/or for storing substances except for food. Our company is not responsible for losses to be incurred in the contrary case.

SAFETY WARNINGS:

• Do not connect your Fridge Freezer to the mains electricity supply using an extension lead.
• Do not plug in damaged, torn or old plugs.
• Do not pull, bend or damage the cord.
• This appliance is designed for use by adults, do not allow children to play with the appliance or let them hang off the door.
• Never touch the power cord/plug with wet hands as this could cause a short circuit or electric shock.
• Do not place glass bottles or beverage cans in the ice-making compartment as they can burst as the contents freeze.
• Do not place explosive or flammable material in your fridge. Place drinks with high alcohol content vertically in the fridge compartment and make sure that their tops are tightly closed.
• When removing ice from the ice-making compartment, do not touch it. Ice may cause frost burns and/or cuts.
• Do not touch frozen goods with wet hands. Do not eat ice-cream or ice cubes immediately after you have taken them out of the ice-making compartment.
• Do not re-freeze frozen goods after they have melted. This may cause health issues such as food poisoning.
• Do not cover the body or top of fridge with lace. This affects the performance of your fridge.
• Secure any accessories in the fridge during transportation to prevent damage to the accessories.
• Do not use plug adapter.

To avoid contamination of food, please respect the following instructions:

• Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
• Clean regularly surfaces that can come in contact with food and accessible drainage systems
• Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
• Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making ice cream and making ice cubes.
• One-, two- and three-star compartments are not suitable for the freezing of fresh food.
• If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.

PRODUCT DESCRIPTION

This appliance is not intended to be used as a built-in appliance.

This presentation is only for information about the parts of the appliance. Parts may vary according to the apliance model.

General notes:
Fresh Food Compartment (Fridge): Most efficient use of energy is ensured in the configuration with the drawers in the bottom part of the appliance, and shelves evenly distributed, position of door bins does not affect energy consumption.
Freezer Compartment (Freezer): Most Efficient use of energy is ensured in the configuration with the drawers and bins are on stock position.
Dimensions

Overall dimensions¹

H1| mm| 1860
W1| mm| 595
D1| mm| 600
OSpace required in use²

H1| mm| 2010
W1| mm| 695
D1| mm| 694,1
Overall space required in use³

W3| mm| 981,6
D3| mm| 1168,5

INSTALLATION

Before using the appliance, you should pay attention to the following points:

• The operating voltage for your fridge is 220-240 V at 50Hz.
• The plug must be accessible after installation.
• Before connecting your fridge freezer, ensure that the information on the data plate (voltage and connected load) matches that of the mains electricity supply. If in doubt, consult a qualified electrician.
• Insert the plug into a socket with an efficient ground connection. If the socket has no ground contact or the plug does not match, we recommend you consult a qualified electrician for assistance.
• The appliance must be connected with a properly installed fused socket. The power supply (AC) and voltage at the operating point must match with the details on the name plate of the appliance (the name plate is located on the inside left of the appliance).
• We do not accept responsibility for any damages that occur due to ungrounded usage.
• Place your fridge where it will not be exposed to direct sunlight.
• Your appliance should be at least 50 cm away from stoves, gas ovens and heater cores, and at least 5 cm away from electrical ovens.
• Your fridge should never be used outdoors or exposed to rain.
• When your fridge is placed next to a deep freezer, there should be at least 2 cm between them to prevent humidity forming on the outer surface.
• Do not place anything on your fridge, and install your fridge in a suitable place so that at least 15 cm of free space is available above it.
• Use the adjustable front legs to make sure your appliance is level and stable. You can adjust the legs by turning them in either direction. This should be done before placing food in the fridge.
• Before using your fridge, wipe all parts with a solution of warm water and a teaspoon of sodium bicarbonate, then rinse with clean water and dry. Place all parts in the fridge after cleaning.
• Install the plastic distance guide (the part with black vanes at the rear) by turning it 90° (as shown in the figure) to prevent the condenser from touching the wall.
• The refrigerator should be placed against a wall with a free space not exceeding 75 mm.

Before using the appliance

• When using your fridge for the first time, or after transportation, keep it in an upright position for at least 3 hours before plugging into the mains. This allows efficient operation and prevents damage to the compressor.
• Your fridge may have a smell when it is operated for the first time. This is normal and the smell will fade away when your fridge starts to cool.

USING THE APPLIANCE

Display and control panel

1. Enables the setting of the freezer.
2. Enables the setting of the cooler.
3. Freezer set value screen.
4. Cooler set value screen.
5. Economy mode symbol.
6. Super freeze symbol.
7. Alarm symbol.

Operating your Fridge Freezer
Once you have plugged in the product, all symbols will be displayed for 2 seconds and the initial values will be shown as -18 °C on the freezer adjustment indicator, and +4 °C on the fridge adjustment indicator.
Freezer Temperature Settings

• The initial temperature value for the freezer setting indicator is -18 °C.
• Press the freezer set button once. When you first press the button, the previous value will blink on the screen.
• Whenever you press this button, temperature will decrease respectively.
• If you continue to press the button, it will restart from -16 °C.
  NOTE: Eco mode gets activated automatically when the temperature of the freezer compartment is set to -18°C.

Cooler Temperature Settings

• The initial temperature value for the cooler setting indicator is +4 °C.
• Press the cooler button once.
• Whenever you press this button, temperature will decrease respectively.
• If you continue to press the button, it will restart from +8 °C.

Super Freeze mode
Purpose:

• To freeze a large quantity of food that cannot fit on the fast freeze shelf.
• To freeze prepared foods.
• To freeze fresh food quickly to retain freshness.

How to use:
To enable the super freeze mode, press and hold the freezer temperature setting button for 3 seconds. Once the super freeze mode has been set, the super freeze symbol on the indicator will be lit and the machine will beep to confirm the mode has been switched on.
During Super Freeze Mode:

• The temperature of the Cooler may be adjusted. In this case, Super Freeze mode will continue.
• Economy mode cannot be selected.
• Super Freeze mode can be cancelled in the same way it is selected.

Recommended settings for the freezer and cooler compartment temperature

period of time.
-18°C, -20°C, -22°Cor -24°C| 2°C| These temperature settings must be used when the environmental temperature is high or if you think the refrigerator compartment is not cool enough becuse the door is being opened frequently.

Temperature adjustment warnings

• It is not recommended that you operate your fridge in environments colder than 10°C in terms of its efficiency.
• Do not start another adjustment while you are already making an adjustment.
• Temperature adjustments should be made according to the frequency of door openings, the quantity of food kept inside the fridge and the ambient temperature in the location of your fridge.
• In order to allow your fridge to reach the operating temperature after being connected to mains, do not open the doors frequently or place large quantities of food in the fridge. Please note that, depending on the ambient temperature, it may take 24 hours for your fridge to reach the operating temperature.
• A 5 minute delay function is applied to prevent damage to the compressor of your fridge when connecting or disconnecting to mains, or when an energy breakdown occurs. Your fridge will begin to operate normally after 5 minutes.
• Your appliance is designed to operate in the ambient temperature (T/SN = 10°C – 43°C) intervals stated in the standards, according to the climate class displayed on the information label. We do not recommend operating your appliance out of the stated temperature limits in terms of cooling effectiveness.

Climate class and meaning:
T (tropical): This refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 43 °C.
ST (subtropical): This refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 38 °C.
N (temperate): This refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 32 °C.
SN (extended temperate): This refrigerating appliance is intended to be used at ambient temperatures ranging from 10 °C to 32 °C.
Important installation instructions
This appliance is designed to work in difficult climate conditions (up to 43 degrees C or 110 degrees F) and is powered with ‘Freezer Shield’ technology which ensures that the frozen food in the freezer will not defrost even if the ambient temperature falls as low as -15 °C. So you may then install your appliance in an unheated room without having to worry about frozen food in the freezer being spoilt. When the ambient temperature returns to normal, you may continue using the appliance as usual.
Lighting
When the product is plugged in for the first time, the interior lights may turn on 1 minute late due to opening tests.
Door opening alarm
If the door is left opened for a longer time, the alarm will sound. To turn off the alarm, close the door.
Accessories Ice tray

• Fill the ice tray with water and place in freezer compartment.
• After the water completely turned into ice, you can twist the tray as shown below to get the ice cube.

The Freezer Box
The freezer box allows food to be accessed more easily.
Removing the freezer box:

• Pull the box out as far as possible
• Pull the front of the box up and out
  Carry out the opposite of this operation when refitting the sliding compartment.Always keep hold of the handle of the box while removing it.

Roller storage box
You can use this compartment for two different functions.
Note: Your fridge is delivered to you with the shown section in the open position. The declared energy consumption and volume are according to this setting.

1. To use for 0°C Department: If you want to use this compartment as 0 °C box you must take the sliding part (cover, which is indicated in picture) from closed position to open position.
2. To use for Crisper Department: If you want to use this compartment as crisper, you must take the sliding part (cover, which is indicated in picture) from open position to closed position.
   • While this compartment is used as an 0°C compartment, food retains freshness and for longer.
   • Pull the chiller shelf out toward you. The cover will open automatically.
   Please note this is not a freezer compartment.

Water dispenser
Mounting of the water tank group

1. Place the water tank in the details of the door plastic pitched in the direction of the arrow.
2. After inclined to mount the water tank, push it down to place to the details of door plastics properly.
3. Add your drinks with the help of water tank top cover.
4. Uphold the side locking covers to detach the water tank cover.
5. The drip tray must be installed. To serve your drink press valve lever slightly.

Filing the water tank

• Remove the top cover of the water tank.
• Fill up the tank with water.
• Mount back the top cover of the water tank.

Attention:

• Do not use the water dispenser anything except water.
• If you leave water in the tank for a long time it could cause odour. In this case clean the tank and keep using it.
• Clean up the water tank before using it for the first time.

Cleaning the water tank

• Lift the water tank.
• Remove the tank cover with upholding the side locking covers.
• Clean up the tank with warm water and reassemble the pieces you removed.

Stowing the water tank

• Install the water tank as shown.
• Be careful about the tap and the hole match each other while installing.
• Water flow can appear unwillingly if the tank have not taken its place properly.
  Also check the gaskets are assembled properly.

Drip tray

• Please pay attention in order not to go down min level on the tank surface. During the usage of dispenser the water can be splash after min water level. Attention: PLEASE HOLD THE GLASS FOR ONE SECOND LONGER AFTER DISTRIBUTION TO AVOID DRIPS.

Information about No frost technology
Fridges with No frost cooling technology have a different operating system to static fridges.
Other (static) fridges may experience a build up of ice in the freezer compartment due to door openings and humidity in the food. In such fridges, regular defrosting is required; the fridge must be switched off, the frozen food moved to a suitable container and the ice which has formed in the freezer compartment removed.
In fridges with No frost cooling technology, a fan blows dry cold air evenly throughout the fridge and freezer compartments. The cold air cools your food evenly and uniformly, preventing humidity and ice build-up.
In the refrigerator compartment, air blown by the fan, located at the top of the refrigerator compartment, is cooled while passing through the gap behind the air duct. At the same time, the air is blown out through the holes in the air duct, evenly spreading cool air throughout the refrigerator compartment.
There is no air passage between the freezer and refrigerator compartments, therefore preventing the mixing of odours.
As a result, your fridge, with No frost cooling technology, provides you with ease of use as well as a huge volume and aesthetic appearance.

CLEANING AND MAINTENANCE

Cleaning

• Disconnect the unit from the power supply before cleaning.
• Do not wash your appliance by pouring water on it.
• Do not use abrasive products, detergents or soaps for cleaning the appliance. After washing, rinse with clean water and dry carefully. When you have finished cleaning, reconnect the plug to the mains supply with dry hands.
• Make sure that no water enters the lamp housing and other electrical components.
• The appliance should be cleaned regularly using a solution of bicarbonate of soda and lukewarm water.
• Clean the accessories separately by hand with soap and water. Do not wash accessories in a dish washer.
• Clean the condenser with a brush at least twice a year. This will help you to save on energy costs and increase productivity.

The power supply must be disconnected during cleaning.
Defrosting
Your refrigerator performs automatic defrosting. The water formed as a result of defrosting passes through the water collection spout, flows into the vaporisation container behind your refrigerator and evaporates there.

• Make sure you have disconnected the plug of your refrigerator before cleaning the vaporisation container.
• Remove the vaporisation container from its position by removing the screws as indicated. Clean it with soapy water at specific time intervals. This will prevent odours from forming.

Replacing LED lighting
If your refrigerator has LED lighting contact the help desk as this should be changed by authorized personnel only.
Note: The numbers and location of the LED strips may change according to the model.

If product equipped with LED lamp: This product contains a light source of energy efficiency class .
If product equipped with LED Strip(s) or LED card(s): This product contains a light source of energy efficiency class .

STORING THE FOOD

• To reduce humidity and avoid the consequent formation of frost, always store liquids in sealed containers in the refrigerator. Frost tends to concentrate in the coldest parts of the evaporating liquid and, in time, your appliance will require more frequent defrosting.

• Never place warm food in the refrigerator. Warm food should be allowed to cool at room temperature and should be arranged to ensure adequate air circulation in the refrigerator compartment.

• Make sure no items are in direct contact with the rear wall of the appliance as frost will develop and packaging will stick to it. Do not open the refrigerator door frequently.

• We recommend that meat and clean fish are loosely wrapped and stored on the glass shelf just above the vegetable bin where the air is cooler, as this provides the best storage conditions.

• Store loose fruit and vegetable items in the crisper containers.

• Store loose fruit and vegetables in the crisper.

• Storing fruit and vegetables separately helps prevent ethylene-sensitive vegetables (green leaves, broccoli, carrot, etc.) being affected by ethylene-releaser fruits (banana, peach, apricot, fig etc.).

• Do not put wet vegetables into the refrigerator.

• Storage time for all food products depends on the initial quality of the food and an uninterrupted refrigeration cycle before refrigerator storage.

• To avoid cross-contamination do not store meat products with fruit and vegetables. Water leaking from meat may contaminate other products in the refrigerator. You should package meat products and clean any leakages on the shelves.

• Do not put food in front of the air flow passage.

• Consume packaged foods before the recommended expiry date.
  NOTE: Most efficient use of energy is ensured in the configuration with the drawers in the bottom part of the appliance, and shelves evenly distributed, position of door bins does not affect energy consumption.

• For normal working conditions, it will be sufficient to adjust the temperature setting of your refrigerator to +4 °C.

• The temperature of the fridge compartment should be in the range of 0-8 °C, fresh foods below 0 °C are iced and rotted, bacterial load increases above 8 °C, and spoils.

• Do not put hot food in the refrigerator immediately, wait for the temperature to pass outside. Hot foods increase the degree of your refrigerator and cause food poisoning and unnecessary spoiling of the food.

• Meat, fish, etc. should be store in the chiller compartment of the food, and the vegetable compartment is preferred for vegetables. (if available)

• To prevent cross contamination, meat products and fruit vegetables are not stored together.

• Foods should be placed in the refrigerator in closed containers or covered to prevent moisture and odors.

NOTE: Potatoes, onions and garlic should not be stored in the refrigerator.

Food| Maximum storing time| Where to place in the fridge compartment
---|---|---
Vegetables and fruits| 1 week| Vegetable bin
Meet and fish| 2 -3 days| Wrapped in plastic foil or bags or in a meat container (on the glass shelf)
Fresh cheese| 3-4 days| In special door shelf
Butter and margarine| 1 week| In special door shelf
Bottled products milk and yoghurt| Until the expiry date recommended by the producer| In special door shelf
Eggs| 1 month| In the egg shelf
Cooked food| 2 days| All shelves

Freezer compartment

• The freezer is used for storing frozen food, freezing fresh food, and making ice cubes.
• To use the maximum capacity of the freezer compartment, use the glass shelves for the upper and middle section, and use the lower basket for the bottom section.
• Use the fast freezing shelf to freeze home cooking (and any other food which needs to be frozen quickly) more quickly because of the freezing shelf’s greater freezing power. Fast freezing shelf is the bottom drawer of the freezer compartment.
• For freezing fresh food; wrap and seal fresh food properly, that is the packaging should be air tight and shouldn’t leak. Special freezer bags, aluminum foil polythene bags and plastic containers are ideal.
• Do not store fresh food next to frozen food as it can thaw the frozen food.
• Before freezing fresh food, divide it into portions that can be consumed in one sitting.
• Consume thawed frozen food within a short period of time after defrosting
• Never place warm food in the freezer compartment as it will thaw the frozen food.
• Always follow the manufacturer’s instructions on food packaging when storing frozen food. If no information is provided food, should not be stored for more than 3 months from the date of purchase.
• When purchasing frozen food, make sure that it has been stored under appropriate conditions and that the packaging is not damaged.
• Frozen food should be transported in appropriate containers and placed in the freezer as soon as possible.
• Do not purchase frozen food if the packaging shows signs of humidity and abnormal swelling. It is probable that it has been stored at an unsuitable temperature and that the contents have deteriorated.
• The storage life of frozen food depends on the room temperature, the thermostat setting, how often the door is opened, the type of food, and the length of time required to transport the product from the shop to your home. Always follow the instructions printed on the packaging and never exceed the maximum storage life indicated.
• The maximum amount of fresh food (in kg) that can be frozen in 24 hours is indicated on the appliance label.

NOTE: If you attempt to open the freezer door immediately after closing it, you will find thatit will not open easily. This is normal. Once equilibrium has been reached, the door will open easily.
Important note:

• Never refreeze thawed frozen food.
• The taste of some spices found in cooked dishes (anise, basilica, watercress, vinegar, assorted spices, ginger, garlic, onion, mustard, thyme, marjoram, black pepper, etc.) changes and they assume a strong taste when they are stored for a long period of time. Therefore, add small amounts of spices to food to be frozen, or the desired spice should be added after the food has thawed.
• The storage time of food is dependent on the type of oil used. Suitable oils are margarine, calf fat, olive oil and butter. Unsuitable oils are peanut oil and pig fat.
• Food in liquid form should be frozen in plastic cups and other food should be frozen in plastic folios or bags.

Note: Frozen meat should be cooked as fresh meat after being thawed. If the meat is not cooked after being thawed, it must not be re-frozen.

Dairy products| Preparation| Maximum storing time (months)| Storing conditions
---|---|---|---
Packet (homogenize) milk| In its own packet| 2-3| Pure milk — in its own packet
Cheese – excluding white cheese| In slices| 6-8| Original package may be used for short storing period. It should be wrapped in foil for longer periods.
Butter, margarine| In its package| 6|
Vegetables and fruits| Preparation| Maximum storing time (months)
---|---|---
String beans and beans| Wash and cut into small pieces and boil in water| 10-13
Beans| Hull and wash and boil in water| 12
Cabbage| Cleaned and boil in water| 6-8
Carrot| Clean and cut to slices and boil in water| 12
Pepper| Cut the stem, cut into two pieces, remove the core and boil in water| 8-10
Spinach| Washed and boil in water| 6-9
Cauliflower| Take the leaves apart, cut the heart into pieces, and leave it in water with a little lemon juice for a while| 10-12
Eggplant| Cut to pieces of 2cm after washing| 10-12
Corn| Clean and pack with its stem or as sweet corn| 12
Apple and pear| Peel and slice| 8-10
Apricot and peach| Cut into two pieces and remove the stone| 4-6
Strawberry and blackberry| Wash and hull| 8-12
Cooked fruits| Adding 10 % of sugar in the container| 12
Plum, cherry, sourberry| Wash and hull the stems| 8-12
| Maximum storing time (months)| Thawing time in room temperature (hours)| Thawing time in oven (minutes)
---|---|---|---
Bread| 4-6| 2-3| 4-5 (220-225 °C)
Biscuits| 3-6| 1-1.5| 5-8 (190-200 °C)
Pastry| 1-3| 2-3| 5-10 (200-225 °C)
Pie| 1-1.5| 3-4| 5-8 (190-200 °C)
Phyllo dough| 2-3| 1-1.5| 5-8 (190-200 °C)
Pizza| 2-3| 2-4| 15-20 (200 °C)

TRANSPORTATION AND CHANGING OF INSTALLATION POSITION
Transportation and changing of installation position

• The original packages and foamed polystyrene (PS) can be retained if required.

• During transportation, the appliance should be secured with a wide string or a strong rope.
  The instructions written on the corrugated box must be followed while transporting.

• Before transporting or changing the installation position, all the moving objects (ie,shelves,crisper…) should be taken out or fixed with bands in order to prevent them from getting damaged. Carry the fridge in the upright position.

Repositioning the door

• It is not possible to change the opening direction of your refrigerator door, if the door handle on your refrigerator is installed from the front surface of the door.
• It is possible to change the opening direction of the door on models without any handles.
• If the door opening direction of your refrigerator may be changed, you should contact the nearest Authorised Service Agent to have the opening direction changed.

TROUBLESHOOTING

If you are experiencing a problem with your refrigerator, please check the following before contacting the after-sales service.
Your refrigerator does not operate. Check if:

• Your fridge is plugged in and switched on
• The fuse has blown
• Is the temperature adjustment right?
• The socket is faulty. To check this, plug another working appliance into the same socket.

Your refrigerator is performing poorly. Check if:

• Is the temperature adjustment right?
• Is the door of your fridge opened frequently and left open for a long while?
• The appliance is overloaded
• The doors are closed properly
• Did you put a dish or food on your fridge so that it contacts the rear wall of your fridge so as to prevent the air circulation?
• Is your fridge filled excessively?
• There is an adequate distance between the appliance and surrounding walls
• Is the ambient temperature within the range of values specified in the operating manual?

Your refrigerator is operating noisily
The following noises can be heard during normal operation of the appliance.
Cracking (ice cracking) noise occurs:

• During automatic defrosting.
• When the appliance is cooled or warmed (due to expansion of appliance material).

Clicking noise occurs: When the thermostat switches the compressor on/off.
Motor noise: Indicates the compressor is operating normally. The compressor may cause more noise for a short time when it is first activated.
Bubbling noise and splashing occurs: Due to the flow of the refrigerant in the tubes of the system.
Water flowing noise occurs: Due to water flowing to the evaporation container. This noise is normal during defrosting.
Air blowing noise occurs: During normal operation of the system due to the circulation of air.
There is a build-up of humidity inside the fridge. Check if:

• All food is packed properly. Containers must be dry before being placed in the fridge.
• The fridge doors are opened frequently. Humidity of the room will enter the fridge each time the doors are opened. Humidity increases faster if the doors are opened frequently, especially if the humidity of the room is high.
• There is a build-up of water droplets on the rear wall. This is normal after automatic defrosting (in Static Models).

The doors are not opening or closing properly. Check if:

• There is food or packaging preventing the door from closing
• The door compartments, shelves and drawers are placed properly
• The door gaskets are broken or torn
• Your fridge is level.

The edges of the fridge in contact with the door joint are warm
Especially during summer (warm weather), the surfaces in contact with the door joint may become warmer during operation of the compressor. This is normal.
Important notes:

• In the case of a power failure, or if the appliance is unplugged and plugged in again, the gas in the cooling system of your refrigerator will destabilise, causing the  ompressor protective thermal element to open. Your refrigerator will start to operate normally after 5 minutes.
• If the appliance will not be used for a long period of time (such as during holidays), disconnect the plug. Defrost and clean the refrigerator, leaving the door open to prevent the formation of mildew and odour.
• If the problem persists after you have followed all the instructions above, please consult the nearest Authorised Service Centre.
• This appliance is designed for domestic use and for the stated purposes only. It is not suitable for commercial or common use. If the consumer uses the appliance in a way that does not comply with these instructions, we emphasise that the manufacturer and the dealer will not be responsible for any repair or failure within the guarantee period.

Hints for energy saving

1. Install the appliance in a cool, well-ventilated room, but not in direct sunlight and not near a heat source (such as a radiator or oven) otherwise an insulating plate should be used.
2. Allow warm food and drinks to cool before placing them inside the appliance.
3. Place thawing food in the refrigerator compartment. The low temperature of the frozen food will help cool the refrigerator compartment while the food is thawing. This will save energy. Frozen food left to thaw outside of the appliance will result in a waste of energy.
4. Drinks or other liquids should be covered when inside the appliance. If left uncovered, the humidity inside the appliance will increase, therefore the appliance uses more energy. Keeping drinks and other liquids covered helps preserve their smell and taste.
5. Avoid keeping the doors open for long periods and opening the doors too frequently as warm air will enter the appliance and cause the compressor to switch on unnecessarily often.
6. Keep the covers of the different temperature compartments (such as the crisper and chiller) closed.
7. The door gasket must be clean and pliable. In case of wear, replace the gasket.

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0.00E+00
0.00E+00
0.00E+00
0.00E+00| Low Voltage Warning| Power supply to the device has dropped tobelow 170 V.| – This is not a device failure, this error helps toprevent damages to the compressor.
– The voltage needs to be increased back to requiredlevels
If this warning continues an authorised technician needsto be contacted.
0.00E+00| Freezer compartment is
notcold enough| Likely to occur after long term power failure.| 1.Set the freezer temperature to a colder value or set Super Freeze. This should remove the error code once the required temperature has been reached. Keep doorsclosed to improve time taken to reach the correct temperature.
2.Remove any products which have thawed/ defrosted during this error. They can be used within ashort period of time.
3.Do not add any fresh produce to the freezer compartment until the correct temperature has been reached and the erroris no longer. If this warning continues an authorised technician needsto be contacted.
E10| Fridge compartment is
not cold enough| Likely to occur after:
– Long term power failure.
– Hot food has been left in the fridge.| 1. Set the fridge temperature to a colder value or set Super Cool. This should remove the error code once the required
temperature has been reached. Keep doors closed to improve time taken to reach the correct temperature.
2. Please empty the location at the front area of air duct
channel holes and avoid putting food close to the sensor.
If this warning continues an authorised technician needs to
be contacted.
E11| Fridge compartment istoo cold| Various| 1. Check is Super Cool mode is activated
2. Reduce the fridge compartment temperature
3. Check to see if vents are clear and not clogged
If this warning continues an authorised technician needs to
be contacted.

CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the following data available: Model and Serial Number.
The information can be found on the rating plate. Subject to change without notice.
TECHNICAL DATA
The technical information is situated in the rating plate on the internal side of the appliance and on the energy label.
The QR code on the energy label supplied with the appliance provides a web link to the information related to the performance of the appliance in the EU EPREL database.
Keep the energy label for reference together with the user manual and all other documents provided with this appliance.
It is also possible to find the same information in EPREL using the link https://eprel.ec.europa.eu and the model name and product number that you find on the rating plate of the appliance.
To access information about your product in the EPREL portal, you can scan the codes below:

https://eprel.ec.europa.eu/qr/1248825| https://eprel.ec.europa.eu/qr/503399| https://eprel.ec.europa.eu/qr/1255969

Thank you for purchasing this product. If you need support with your product, visit our website using the links below.
Get User manuals: https://www.heinner.ro
Get Service information: https://www.heinner.ro
Environment friendly disposal
You can help protect the environment!
Please remember to respect the local regulations: hand in the non-working electrical equipment’s to an appropriate waste disposal center.
HEINNER is a registered trademark of Network One Distribution SRL. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from NETWORK ONE DISTRIBUTION.
Copyright © 2013 Network One Distibution. All rights reserved.
www.heinner.com, http://www.nod.ro
http://www.heinner.com , http://www.nod.ro

**** This product is in conformity with norms and standards of European Community

Importer: Network One Distribution
Marcel Iancu Street, 3-5, Bucharest, Romania
Tel: +40 21 211 18 56, www.heinner.com , www.nod.ro
www.heinner.ro

References

• Heinner – large appliances, small appliances, housekeeping, DIY
• Heinner – large appliances, small appliances, housekeeping, DIY
• NOD - Network One Distribution
• NOD - Network One Distribution
• Heinner – electrocasnice mari, electrocasnice mici, menaj, bricolaj

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