signify MultiOne Basic User Manual
- June 9, 2024
- signify
Table of Contents
MultiOne Basic
User manual
December 2022
Introduction
Today’s customer demands more flexibility and customization possibilities than “physical configurations” like LEDset, can offer. Creating the perfect lighting solution has been made very easy with MultiOne. With MultiOne Basic, you can configure and check the Adjustable Output Current that is supported by a Philips device using SimpleSet technology. Wireless, easy and quick.
Getting Started
Check your system The minimum system requirements for using MultiOne Basic
are:
– PC, laptop, or tablet with Microsoft Windows 7 SP1, 8, 8.1 or 10
– One free USB 2.0 port for use with SimpleSet interface
– At least 45 MB of free disk space
– Microsoft .NET Framework 4.6.1 (download here for offline installation)
SimpleSet Interfaces These interfaces are used to connect to your PC via USB|
LCN9620| LCN9630
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Model| |
Description| 1. Table model of interface
2. Suitable for setting the current of unmounted drivers 3. Position the
driver on his side (where you can see the SimpleSet symbol) on the cross on
this tool| 1. Handheld small antenna with powered reader
2. Suitable for setting the output current of a drive-in luminaire
3. Position the small antenna on top or the side of the driver -nearby the
SimpleSet symbol
Requirement for MultiOne Basic
Create and activate your My Technology Portal account Via this account you get
informed about upgrades or specific items related to MultiOne Basic. After
being informed, you can decide to install the upgrades.
Step 1: Go the My Technology Portal
– via the link: Login I My Technology Portal EMEA
(signify.com).
Step 2: Create account using the ‘Register’ button:
Step 3: Fill in registration form
After filling in the page and pressing the “Register Now” button, you will
receive an activation mail within 3 working days.
Step 4. Create password using the activation link in the e-mail.
Download the installer via the widget “MultiOne Downloads” and choose MultiOne
Basic.
Install MultiOne Basic
Launch the installer and follow the on-screen instructions. The installation
wizard willguide you through the process of installing the software and will
ask you where the software needs to be installed. At the end, it will give you
the option to immediately start MultiOne Basic.
Note – Before starting MultiOne Basic, make sure that only one SimpleSet
interface has been connected to your computer. MultiOne Basic automatically
uses the connected interface, if a supported one is connected to your
computer.
You are not allowed to install this software without having an MTP account or
share this software with anyone withoutan MTP account, this to prevent upgrade
issues
Get support| Your primary contacts for support are sales contacts or key
account managers. If you don’t know or don’t have a sales contact or key
Account Manager, contact the local customer care
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Working with MultiOne Basic With MultiOne Basic, it’s possible to read and
write the Adjustable Output Current (A0C)value of a driver supporting this
functionality. This chapter explains the different options of the application
and it lists some commonerrors that might occur while using the application.
Start application
If all the steps in the are successfully completed, when starting up the
following screenwill appear.
Read
Configuration
Press the “read Device” button to read the output current value and other
device relatedinformation from the connected driver. If the driver is
positioned on the connected SimpleSet reader and it contains the AOC feature,
it is possible to read the configured output current.
After successfully reading the information from the device, the following information can beseen:
- Device name and version
- 12nc of the device
- Device unique ID
- Output current value (AOC)
Configure output current (AOC)
When a device is positioned on the connected SimpleSet reader and it supports
the AOCvalue, it is possible to write a new output current in the device:
Enter a valid output current in the textbox. Press ‘configure’ button to write
the entered value to the device.
Make sure to keep the device on the reader until the process is finished
After successfully writing the value to the driver, the device name and
version aredisplayed on the UI.
After successfully
writing the value to the driver, the device name and version aredisplayed on
the UI.
Removing the
programmed device form the reader will bring the application in the state to
configure the next device. The text “waiting for device…” is visible. When the
next device is placed on the reader it will be configured with the specified
current value.
Stop the configuration
Pressing the “Cancel” button stops the configuration and the application will
return to titsstart page
Possible errors Errors are easily identified by a screen containing a red
cross
or. in case the
error occurs when the “read device” was used, the error is visible next tothe
“read device” button.
Error codes
Installation error This could happen if something went wrong while installing
the application.To resolve the issue. re-install the application.
No SimpleSet Interfaces connected
This can happen when there are no supported Interfaces connected to the
system.To resolve the issue. connect 1 supported Interface to the system and
press the “Retry button. NB: make sure that another application does not
occupy your SimpleSet reader. So.another Instance of e.g. MultiOne should be
terminated.
Multiple SimpleSet interfaces connected
This can happen when there are multiple supported interfaces are connected
tothe system. To resolve this issue. make sure only 1 supported Interface is
connected to the system and press “Retry” button.
(156) Failed to write the product
This can happen when writing the current value to the device fails.To resolve
this issue, press ‘Cancer and press ‘configure” again.
(162) Failed to write the product
This can happen when writing the current value to the device fails. and
MultiOne Basic Is unable to resolve It. To resolve this issue. press ‘Cancel’
and close the application. Contact your local support engineer to help with
MultiOne Engineering to configure the current value.
(300/301) Product is not suitable for MultiOne Basic.
This can happen when a device is used that does not contain the AOC
functionality. To resolve the Issue, press “Cancer, make sure that a valid
current value is enteredin the textbox and press “configure” again.
(303) Driver range does not support the requested current
This can happen when a current value is set outside the range of the device.
To resolve this. press “Cancel” and make sure that valid current value is
entered inthetextbox and press “Configure’ again.
(305) Product Is write protected. unable to change the current
This can happen when a device is protected to unauthorized modify the AOC
current.
To resolve this issue. press ‘Cancel’ and close the application. Request the
password to the owner of the product.
(309) Failed to read the product
This can happen when a device was previously configured incorrectly. To
resolve the issue, contact your regional Key Account Managers or local
customer care for guidance on how to use MultiOne Engineering to use this
product.
Keyboard shortcuts
Keyboard shortcuts can make it easier to work with MultiOne Basic.F1: open the
user manual.
Copyright
Copyright © 2022 by Signify N.V. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language. in any form or
by any means, electronic, mechanical, magnetic. optical, chemical, manual or
otherwise, without prior written permission from Signify. Brands and product
names are trademarks or registered trademarks of their respective companies.
Disclaimer
Signify makes no warranty of any kind regarding this material. including. but
not limited to. the implied warranties of merchantability and fitness for a
particular purpose. Signify assumes no responsibility for any error that may
appear in this document. Signify makes no commitment to update nor to keep
current the information contained in this document.
Limitations of damages
The vendor will not be liable for any indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits, or the like), whether based on breach of contract. tort (including negligence), product liability or otherwise, even if the vendor or its representatives have been advised of the possibility of such damages and even if a remedy set forth herein is found to have failed itsessential purpose.
References
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