Razor Power Core E90 Glow Electric Scooter User Manual

User Manual

USAGE

How to Disable Cruise Control Mode

To manually disable the cruise control mode, press the power button (A) quickly four (4) times. The electric scooter will then beep (sound) once and the cruise control icon on the display will turn off (B).

WARNING: Keep fingers clear of the pivoting mechanism when folding or unfolding the scooter. Make sure others are standing clear.

How to Fold Scooter

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1 To fold scooter, press and hold down the Folding Latch Button (A) while pulling the Folding Latch (B) open.| 2 To use the Steer Tube as a carrying handle, deploy the Handle Latch (C) and engage the Handle Hook (D) on the frame.

Downloading the Razor E Rides App
Scan the QR Code on the left to install the Razor E Rides app to your mobile device. Available on iOS and Android app stores. Once the app is installed your electric scooter can be connected to your mobile device via Bluetooth. Downloading the Razor E Rides app allows you to personalize your scooter by taking full control over its settings while tracking trip and speed information while on the go.

https://res.app.elinkthings.com/app/download/app72/index.html?Razor

WARNING: Do not talk or text on your mobile device while riding. Only change your device’s app settings when stationary.

REPAIR AND MAINTENANCE

Turn power switch “OFF” before beginning repair or maintenance:

• Read the instructions
• Remove charger plug
• Turn the power off
• Secure the product under repair
• Exercise caution around exposed parts
• Contact Razor customer service if unsure about any repair or maintenance
• Repair and maintenance should be performed by an adult only

Adjusting the Folding Mechanism
Required Tool: 2.5 mm Allen Wrench (included)

1. Fold scooter according to folding scooter instructions on page 9. Using a 2.5 mm Allen wrench, loosen screw A. Using a 2.5 mm Allen wrench adjust screw B.
2. Tighten screw A and unfold to complete adjustment.

WARNING: Keep fingers clear of the pivoting mechanism when folding or unfolding the scooter. Make sure others are standing clear.

Adjusting the Brake
Required Tool: 5 mm Allen Wrench (not included)

1 Adjusting brake at the brake lever. The best braking distance is when the distance between the brake lever and the grip is 15 mm to 20 mm. Fine tune the brake lever by adjusting screw (A) and tighten nut (B).| 2 If the brake has too much slack, loosen the screw (C) using a 5 mm Allen wrench, pull the brake caliper actuator arm (D) while holding the brake cable to the desired tension.
Secure the screw (C), test the brake and readjust if needed.| 3 If the brake pads are rubbing against the disc brake, loosen screws (E & F) using a 5 mm Allen
wrench, and line up the brake caliper until the brake pads stop rubbing on the disc brake and
retighten the screws (E & F).
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WARNING: Risk of fire – no user serviceable electric parts.
Cleaning Your Scooter
Wipe with a damp cloth to remove dirt and dust. Do not use industrial cleaners or solvents as they may damage the surfaces. Do not use alcohol, alcohol-based or ammonia-based cleaners as they may damage or dissolve the plastic components or soften the decals or decal adhesive.
Battery Care and Disposal
Do not store in freezing or below freezing temperatures. To properly maintain your battery and ensure maximum battery life, carefully read the “Charging the Battery” section on page 5 of this owner’s manual.

CONTAINS LITHIUM-ION BATTERY PACK. BATTERIES MUST BE RECYCLED.
Disposal: Your electric scooter uses a lithium-ion battery pack which must be recycled or disposed of in an environmentally safe manner. Do not dispose of a battery pack in a fire. The battery pack may explode.
Do not dispose of a battery pack in your regular household trash. The incineration, land filling or mixing of batteries with household trash is prohibited by law in most areas. Return exhausted batteries to a federal or state approved lithium-ion battery recycler.
Charger
The charger supplied with the electric scooter should be regularly examined for damage to the cord, plug, enclosure and other parts and in the event of such damage, the product must not be charged until it has been repaired or replaced.
Use ONLY with the recommended charger.
Not intended for use at elevations greater than 2000 m above sea level.
Wheels
Wheels and drive system are subject to normal wear and tear. It is the responsibility of the user to periodically inspect wheels for excess wear and replace hub motor components as required.

Repair Centers
For a list of authorized Razor repair centers:

• Check online at www.razor.com.
• Additional Customer Service contact information is listed on the back of this manual.

Recycling Lithium-ion
Batteries: Lithium-ion batteries are recyclable. You can help preserve our environment by returning your used rechargeable batteries to the collection and recycling location nearest you.

In the US and Canada only:
For more information regarding recycling of rechargeable batteries, call toll free 1-800-822-8837, or visit http://www.call2recycle.org
Caution: Do not handle damaged lithium-ion batteries.

TROUBLESHOOTING GUIDE

*Product(s) should be turned OFF and fully charged prior to doing any Troubleshooting.
NOTE: All troubleshooting steps should be performed by an adult only.

option,
the unit must be traveling  at least 3 mph (5 km/h)
before motor will engage Undercharged battery| Kick to start to at least 3 mph (5 km/h) while engaging throttle to
engage motor.
Check lights on charger:
Plugged into wall – Green
Plugged into wall & unit – Red (charging)
Plugged into wall & unit – Green (charging complete)
No lights/Blinking lights – Replace charger
No longer works| No lights on charger Undercharged battery
Battery will not hold a charge| Check power to wall outlet and/or try a different outlet.
Check lights on charger:
Plugged into wall – Green
Plugged into wall & unit – Red (charging)
Plugged into wall & unit – Green (charging complete)
No lights/Blinking lights – Replace charger
Replace battery.
Short run time/runs slow| Rider’s weight
Riding conditions
Battery not fully charged
Old/damaged battery| Do not exceed 220 lb (100 kg) maximum weight limit.
Use only on flat, dry surfaces. Avoid inclines and areas with heavy debris.
Charge product – refer to page 5 for charging information.
Replace battery.
Charge battery at least once a month when not in use.

For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area, visit our website at www.razor.com or call toll free +1 866-467-2967 to speak to a live Customer Service Representative.

In the unlikely event of a problem, the controller can provide diagnostic information according to the codes listed below.
*Product(s) should be turned OFF and fully charged prior to doing any Troubleshooting.
NOTE: All shooting steps should be performed by an adult only.

Display
Error| Possible Cause| Solution| Note
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El| Bad connection between motor and controller.| Check connectors between the motor and controller.| The motor may be the issue but this is highly unlikely.
E2| Throttle Failure.| Check connections between the throttle and controller.| If connections are correct then throttle needs to be replaced.
E3| Motor issue.| Cycle the throttle or turn the unit OFF, then ON.| It may be necessary to wait for the motor to cool down.
E4| Controller issue.| Replace controller.|
E6| Controller issue.| Check connections between the display and controller.| If connections are correct, the controller needs to be replaced.
E7| Battery issue.| Battery needs to be replaced.|
E8| Motor or controller issue.| Check connections between motor and controller.| If connections are correct then controller needs to be replaced.
E9| Brake issue.| Check connections between the brake and controller.| If connections are correct then brake lever needs to be replaced.

FCC COMPLIANCE

FCC ID: 2AGU6008 IC : 21056-008
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference
(2) this device must accept any interference received, including interference that may cause undesired operation.
Caution: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic
Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is , there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
To satisfy FCC&IC RF exposure requirements, a separation distance of 5 mm or more should be maintained between
To ensure compliance, operations at closer than this distance is not recommended.
the antenna of this device and persons during device operation.

WARRANTY

Razor Limited Warranty
The manufacturer warranties this product to be free of manufacturing defects for a period of 90 days from date of purchase. This Limited Warranty does not cover normal wear and tear, tire, tube or cables, or any damage, failure or loss caused by improper assembly, maintenance, storage or use of the C45.
This Limited Warranty will be void if the product is ever:

• used in a manner other than for recreation or transportation;
• modified in any way;
• rented.

The manufacturer is not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product.
Razor does not offer an extended warranty. If you have purchased an extended warranty, it must be honored by the store at which it was purchased.
For your records, save your original sales receipt with this manual and write the serial number below.

NOTICE: INSURANCE YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS SCOOTER/ELECTRIC RIDE-ON PRODUCT. TO DETERMINE IF COVERAGE IS PROVIDED, YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT.

CUSTOMER SERVICE CONTACT INFORMATION

Need Help? Visit our website for product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed below:

AMERICAS
Razor USA LLC
P.O. Box 3610
Cerritos, CA 90703
USA
+1 866 467 2967
Monday – Friday
8:00 AM – 5:00 PM Pacific Time
customersupport@razorusa.com| EUROPE, MIDDLE EAST, AFRICA
Razor USA LLC (Europe)
Handelsweg 2
2742 RD Waddinxveen
Netherlands
+44 (0) 120 267 2702
info@razoreu.com
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ASIA
Razor USA LLC (Asia)
P.O. Box 3610
Cerritos, CA 90703
USA
+81 50 7579 6622
info@razor-asia.com| UNITED KINGDOM AND IRELAND
Razor USA LLC (UK)
Unit 20
Hartnoll Business Centre
Post Hill, Tiverton
Devon EX16 4NG
UK
+44 (0) 120 267 2702
info@razoreu.com
AUSTRALIA AND NEW ZEALAND
Razor USA LLC
P.O. Box 4280
Auburn South
VIC 3122
Australia
+1 800 954 354 (AU)
+0 800 003 221 (NZ)
info@razoranz.com| IMPORTED IN JAPAN BY B-PLUS ASIA
CORP.
Razor USA LLC

Kurokawa 3-1, Asaoku,
Kawasaki, Kanagawa
215-0035 JAPAN
+81 (0) 44 328 9057 Tel
+81 (0) 44 328 9067 Fax
info@razor-asia.com

Printed in China for Razor USA LLC.
Copyright © 2003-2023 Razor USA, LLC. All rights reserved. Razor® and the Razor logo design are among the registered trademarks of Razor USA LLC in the United States and/or select foreign countries. C45™ and the C45 logo design are trademarks of Razor USA LLC. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Razor USA LLC is under license. Other trademarks and trade names are those of their respective owners.
US_230119

References

• Call2Recycle | Leading the Charge For Battery Recycling
• Razor | Scooters and Ride-ons for the whole family

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