VIVO DESK-E151EB Compact Electric Single Motor Desk Frame Instruction Manual
- June 9, 2024
- Vivo
Table of Contents
VIVO DESK-E151EB Compact Electric Single Motor Desk Frame
SKU: DESK-E151EB Controller
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WARNING!
If you do not understand these directions, or if you have any doubts about the
safety of the installation, please call a qualified technician. Check
carefully to make sure there are no missing or defective parts. Improper
installation may cause damage or serious injury. Do not use this product for
any purpose that is not explicitly specified in this manual and do not exceed
weight capacity. We cannot be liable for damage or injury caused by improper
mounting, incorrect assembly, or inappropriate use.
ELECTRICAL SAFETY INSTRUCTIONS
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
- DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
- DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
- NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE DAMAGED PARTS.
- NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
- ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
- OUTDOOR USE IS PROHIBITED.
OPERATING CONTROL PANEL
OPERATING INSTRUCTIONS: When the system is powered on, the existing desktop height will be displayed on the control panel.
Upward and Downward Movement
Press and hold the up or down arrow until the desk reaches the desired height
.
MEMORY SETTINGS
To save a set height, press and hold the “l” button for 5 seconds until “Hl”
appears. Your height setting is now stored. Follow steps for the other
numerical buttons to save up to four height settings.
Reset Mode
Press and hold the down button until “RES” is displayed. Continue holding
until the desk lowers completely, then moves up slightly. The desk is now
reset.
TROUBLESHOOTING
Error Code Description/Resolution
- HOT Overheating Warning: Let the desk rest for at least 20 minutes before operating.
- E10 Sensor Malfunction Warning: Motor safety sensor cannot be detected. Unplug the desk and check the connection between the motor and control panel. Restore power to the desk.
- E20 Overload Warning: Decrease desk load before operating. If error appears after reducing weight, the AC adapter may need to be replaced.
- E02 Operation Status Warning: The desk will stop moving if vibration, impact, or incline are detected. If this occurs, follow the reset process before proceeding.
- E31 Under voltage Protection. Input voltage is too low. If the correct power cable is being used, unplug the desk, check the connection between power and controller, then restore power.
- E32 Overvoltage Protection. Input voltage is too high. If the correct power cable is being used, unplug the desk, check the connection between power and controller, then restore power.
- _ Cable Disconnection Warning: Check motor and cable connections. Normal operation should resume once connections are properly restored.
NOTES
- If you install a new control panel, you must perform a reset for the desk to function properly
- Over-current protection mode: While operating, should the load on the desk exceed rated specifications, the system will enter into over-current protection mode to protect the system from damage. When this happens, the desk will move downward approximately 30mm and come to a stop with the current height displayed.
- Do NOT remove or reconnect power to reset the unit when in a protective or “HOT” state, as this may damage the electronics.
CAUTION!
Keep monitor and laptop base fully on the desktop.
Follow the cable routing instructions to avoid the potential to pinch cables.
Leave enough slack in cable to allow for full range of vertical motion.
Raise desktop slowly to keep items stable.
Failure to follow these instructions may result in property damage and/or personal injury.
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LAST UPDATED: 09/15/2022 REV2V Open Monday –
Friday 7:00am – 7:00pm CST,
our dedicated support team can offer immediate assistance with rapid
response times. If any parts are received damaged or defective, please contact
us. We are happy to replace parts to ensure you have a fully functioning
product.
309-278-5303 AVG. RESOLUTION TIME (within office hrs): 5M 4SRaise desktop slowly to keep items stable.
www.vivo-us.com AVG. RESOLUTION TIME (within office
hrs): < 15 M
Chat live with an agent!
help@vivo-us.com AVG. RESPONSE TIME (within office hrs): 1HR 8M
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- 92% within < 3hr
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
References
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- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
- Compact Electric Single Motor Desk Frame with Memory Controller – VIVO - desk solutions, screen mounting, and more
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