SMART FOUNTAIN
USER MANUAL

Pixi Smart Fountain

SAFETY TIPS
INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To guard against injury, basic safety precautions should be observed, including the following:

1. READ AND FOLLOW ALL SAFETY INSTRUCTIONS and all the important notices on the appliance before using the pump.
   Failure to do so may result in damage to this appliance.

2. DANGER – To avoid possible electrical shock, special care should be taken since water is employed in the use of this product.
   For each of the following situations, do not attempt repairs yourself; return the pump to an authorized service facility for service if it is still under warranty or discard the appliance.
   A. If the pump shows any sign of abnormal water leakage, disconnect the power supply cord and remove pump from water.
   B. Carefully examine the appliance after installation. It should not be plugged in if there is water on parts not intended to be wet.
   C. Do not operate the appliance if it has a damaged electrical cord or plug, or if it is malfunctioning or if it is dropped or damaged in any manner. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Never cut the cord.
   D. The electrical outlet should always be above the level of the appliance.
   If the plug or outlet does get wet, DO NOT unplug the electrical cord.
   Disconnect the fuse or circuit breaker that supplies power to the appliance, then unplug and examine for presence of water in the outlet.

3. This appliance is not intended for use by persons (including children) with significantly impaired physical or mental capabilities, unless they have been given supervision or  instruction concerning the use of the appliance by a person responsible for their safety. Children should always be supervised to ensure that they do not play with the appliance.

4. To avoid injury, do not contact moving or hot parts.

5. CAUTION Always unplug or disconnect the appliance from the outlet before putting on or taking off parts and while the equipment is being installed, maintained or handled. When inserting or removing the pump from the water, pull out the main electrical plug. Never connect or disconnect the pump plug when there is water in the reservoir. Never yank the cord to pull the plug from outlet. Grasp the plug and pull to disconnect. Always unplug an appliance from an outlet when not in use. Never lift the pump by the cord.

6. CAUTION:
   THIS IS A PET DRINKING FOUNTAIN PUMP.
   This pump has been evaluated for use with freshwater only. Do not use this pump for other than its intended use (i.e. don’t use in swimming pools, bath tubs, etc.). The use of attachments not recommended or sold by the appliance manufacturer may cause an unsafe condition.
   • Do not use the pump in swimming pools or other situations where people are immersed.
   • This pump is suitable for use in water temperatures up to 35ºC.
   • Do not use this pump with inflammable liquids.

7. Do not install or store the appliance where it will be exposed to temperatures below freezing. Shelter the pump from direct sunlight.

8. Ensure that the appliance is placed on a flat, even surface. Monitor the appliance regularly. Do not leave appliance unattended for extended periods.
   Do not allow the pump to run dry.
   The pump must be immersed in water completely. This pump must never operate outside of water.

9. If an extension cord is necessary, ensure the connection is watertight and dust proof. A cord with a proper rating should be used. A cord rated for less amperes or watts than the appliance rating may overheat. Care should be taken to arrange the cord so that it will not be tripped over or pulled.

10. Do not use this unit outdoors. This unit is for indoor use only.

11. WARNING Do not operate the UV-C emitter when it is removed from the appliance enclosure.
    • This appliance contains a UV-C emitter.
    • Unintended use of the appliance or damage to the housing may result in the escape of dangerous UV-C radiation. UV-C radiation may, even in little doses, cause harm to the eyes and skin.
    • Appliances that are obviously damaged must not be operated.
    • Replacement of the UV-C emitter by the user is not allowed. The UV-C emitter is not available as a spare part.

SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.
Only the faithful observation of these installation, electrical and maintenance guidelines will ensure the safe and efficient use of this drinking fountain.
RECYCLING: This product bears the selective sorting symbol for waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European Directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. Check with your local Environmental Agency for possible disposal instructions or take to an official council registered refuse collection point. Electronic products not included in the selective sorting process are potentially dangerous for the environment and human health due to the presence of hazardous substances.

CONTENTS

1. Spout Accessory
2. Stainless steel cover
3. Fountain top
4.  Filter tray
5. Filter cartridge
6. Silicone tube
7.  Pump
7a. White LED| 7b. Red LED
8. Pump plug
9. Fountain reservoir
9a. Button – Wi-Fi LED
9b. Water level window
9c. UV-C LED
10. Fountain plug
11. Adapter
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All pictures shown in the manual are for illustration purposes only. Actual product may vary due to product enhancement.

PARTS

A. Pump cover
B. Impeller Cap
C. Impeller
D. Pump Housing
USAGE
Cats can be picky drinkers, some prefer large water surfaces over vertical streams and vice-versa. The Catit® PIXI™ Smart Fountain provides your cat with a continuous indoor source of fresh, clean water and allows different water flow settings to encourage your pet to drink more. Drinking more water helps ensure proper kidney function, helping to prevent crystal formation that can lead to urinary diseases.
To prevent limescale deposits and to keep the stainless steel cover in top shape, it’s recommended to clean the stainless steel cover in the dishwasher regularly (e.g. once or twice a week, at first signs of limescale deposits).
The pump is equipped with a sensor that detects when the water level inside of the reservoir is too low. At that point, the fountain will shut down automatically, to prevent the pump from running dry. Once the water reservoir is refilled, the fountain will start running again.

INSTALLATION

Take the unit out of the packaging. Remove the fountain top. Connect the pump to the pump plug, aligning the prongs and ridge to the openings, and screw the safety cap on. Position the pump to the side. Never disconnect the pump plug when there is water in the reservoir. Clean the fountain before use to remove any dirt or debris.
Wash the complete unit (excluding the filter) with a sponge. Do not use abrasive cleansers or materials on any part of the unit. Rinse thoroughly. The fountain top and stainless steel cover can be separated for cleaning (caution: steel edges may be sharp). These two parts are dishwasher-safe, whereas the fountain body is not. Take the filter cartridge out of the polybag. Rinse the filter to remove excess dust and soak it completely. Disconnect the filter tray from the fountain top.Insert the filter cartridge into the filter tray with packets facing down. Press down on the cotton of the filter so it is tucked underneath the plastic in center.Re-attach the filter tray to the fountain top.Attach the pump to the fountain top with the silicone tube, aligning the pump LEDs with the fountain front. Make sure the pump is level.Lower the fountain top onto the reservoir with indentation facing forward.Assemble the stainless steel cover. Fill the fountain with water. The water level can be seen through the transparent window on the front of the reservoir. Do not overfill the fountain.(Optional) Insert the spout accessory into the opening on the fountain top to create a water spout for your cat to drink from. Point the spout in the preferred direction. Press down firmly to attach, and pull up to remove. Attach the power cord to the USB adapter, and plug it into the wall socket. Secure excess power cord with a tie wrap and place it behind the fountain to avoid pet chewing and entanglement.

WI-FI & APP

PLEASE VISIT https://WWW.CATIT.COM/HELP-ADVICE/
FOR THE LATEST INFORMATION AND GUIDES.
QUICK SETUP

1. Scan the QR code and download the app which is available on the App Store and Google Play. Click “Sign up” to get walked through to create your account.
2. Plug the adapter into an electrical socket so the fountain is operational.

Check if the white Wi-Fi indicator LED on the back of the fountain is blinking, indicating the device is ready to connect to Wi-Fi. (If not, see ‘Troubleshooting’ below.) Open the PIXI™ mobile app and click the + button to get walked through the Setup steps.

Troubleshooting:

• The fountain doesn’t support 5 GHz Wi-Fi, please make sure your Wi-Fi is 2.4 GHz.

• If the Wi-Fi LED is not blinking quickly after the fountain is switched on, press the button on the back of the fountain for 5 seconds until the LED indicator starts blinking quickly.

• If you have trouble establishing a Wi-Fi connection, move the fountain and app closer to the network router so you are within range of the Wi-Fi signal. There are two ways for the PIXI™ Smart Fountain to connect to your Wi-Fi / Wireless router (Press the button on the back of the fountain for 5 seconds to switch between Smartlink and AP modes):

• Smartlink mode (rapidly blinking LED): If your mobile is connected to Wi-Fi, the app will retrieve and broadcast the router’s Wi-Fi info (SSID and password) in an  encrypted way. The PIXI™ Smart Fountain will decrypt this and connect to the router directly.

• AP mode (slow blinking LED): Select the PIXI™ Smart Fountain’s signal from your mobile phone’s Wi-Fi / WLAN list. Once the connection is established, the app can connect to the PIXI™ Smart Fountain using your wireless router info (SSID and password).
  With the app, the following features can be controlled remotely (check to see if you have the latest app version installed):

• Power: Switch the pump ON or OFF

• Working mode: Switch between Normal mode (fountain is operational continuously / Energy-saving mode (operational for 5 minutes, paused for 15 minutes)

• Water level alert: Receive notifications on your mobile phone every four hours in case of low water level or when the water in the reservoir has run out.

• Filter replacement reminder: Receive notifications on your mobile phone to replace the filter (every 30 days). Replace the filter and make sure that the fountain is connected to the internet, before pressing the button on the back of the device to reset the alert in the mobile app.

• Pump maintenance reminder: Receive notifications on your mobile phone to clean the pump (every 60 days). After maintenance, make sure that the fountain is connected to the internet, before updating the pump status in the mobile app.

• UV-C: Start the water clarification process manually (Operational for 1 hour, paused for 7 hours).

• Working period: Set a period of time during which the fountain should be operational.

• (Shared) Connection: It’s possible to connect multiple PIXI™ Smart Fountains to your account and give each of them a unique name. You can also share the device with other accounts (e.g. family, cat sitter) so they can control and monitor it from a distance.

For a complete overview and guide on how to use the app features, please visit https://www.catit.com/help-advice/

BUTTON & LED INDICATORS

the button for 5 seconds to switch back to factory default (Smartlink mode). Caution: all mobile app settings will be lost. If the fountain is ready to connect to the  internet, press the button for 5 seconds again to toggle between AP mode and Smartlink mode.
Pump LEDs| Steady white| Fountain ON
| White OFF| Fountain OFF / Low water level / Out of water
Blinking red| Low water level
Steady red| Out of water
UV LED| Steady blue| UV-C clarifier ON (lasts 1 hour)
| Blinking blue| Filter cartridge replacement alert
OFF| UV-C clarifier paused (lasts 7 hours)
Wi-Fi LED| Steady white| Connected to Wi-Fi
| Blinking rapidly (three times per sec)| Smartlink mode – searching Wi-Fi (Default)
Blinking slowly (once per 2 sec)| AP mode – ready to connect

TROUBLESHOOTING

in the electrical socket. If the problem persists, the pump needs to be cleaned (see maintenance section).
Pump LED is blinking red, and/or the pump is
making noise and no water is coming out of the fountain| Please refill the reservoir and make sure the pump is level and attached correctly to the top (see instructions).
Pump LED is blinking red/white alternatively, and water isn’t coming out steadily| The fountain is running out of water, please refill.
Wi-Fi LED is off| The fountain is powered off. / The fountain is connecting to Wi-Fi but not finished yet. / There is no Wi-Fi or internet available.

FCC Note:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. Such modifications could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television perception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help

MAINTENANCE

WARNING: Always unplug or disconnect the pump from the electrical supply with dry hands before putting on or taking off parts and whenever the pump is being installed, maintained or handled. Wash and rinse fountain with a soft sponge and a non-abrasive cleanser. Rinse thoroughly, ensuring no soapy residue. Remove the filter from the base and rinse. Do not wash the filter with soap. If filter contains excess debris or other foreign matter, replace it (replacement filters sold separately). The filter should be replaced every 3-4 weeks or when there are visible signs that the filter is saturated with foreign matter (debris, food, hair, etc.) or if the water flow is impeded. More frequent changes may be necessary due to indoor environmental and water conditions, as well as multiple pet use.
Should pump appear dirty, open pump and remove impeller cap and impeller (see illustrations on page 43). Remove any debris from the impeller and clean impeller well with running water. Handle impeller with care. If the pump makes noise, clean the pump and top up the water level in the fountain reservoir so the pump is fully submerged. DO NOT ALLOW THE PUMP TO RUN DRY. Detach the pump from the fountain reservoir by twisting the cap and disconnecting the cable.
Never connect or disconnect the pump plug when there is water in the reservoir. Open the pump, remove the impeller cap and impeller. Rinse each part with water, removing any hairs or debris from the impeller and pump housing, before carefully reassembling.
WARRANTY
Your Catit ® PIXI TM Smart Fountain is guaranteed for defective parts and work- manship for a period of 2 years from the date of purchase. This guarantee is valid with proof of purchase only. The guarantee is limited to repair or replacement only and does not cover consequential loss, loss or damage to livestock and personal property or damage to animate or inanimate objects, irrespective of the cause thereof. This guarantee is valid only under normal operating conditions for which the unit is intended. It excludes any damage caused by unreasonable use, negligence, improper installation, tampering, abuse or commercial use. The warranty does not cover wear and tear or parts which have not been adequately or correctly maintained. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS. For warranty service, contact your local pet product dealer or write to the Catit ® rep- resentative in your country.

ACCESSORIES

PIXI™ Fountain Filter replacement filter pads available, sold separately. SPARE PARTS
Pump with electrical plug (#44835) and USB Adapter (#44834)

https://www.catit.com/pixi-smart-fountain-qr-user-guide/

Help & Advice
Scan the QR code or visit https://www.catit.com/help-advice/ for the latest information and guides.
Distributed by
Germany: HAGEN Deutschland GmbH & Co. KG, 25488 Holm
U.S.A.: Rolf C. Hagen (U.S.A.) Corp., Mansfield, MA 02048
U.K.: Rolf C. Hagen (U.K.) Ltd., Castleford, W. Yorkshire WF10 5QH
Canada: Rolf C. Hagen Inc., Montréal (Quebec) H9X 0A2
Made in China

43751

Printed in China
VER. 05/22

CATIT.COM
MORE INFORMATION
https://www.catit.com/pixi-smart-fountain-qr-user-guide/

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