PROZIS arooma Aroma Diffuser and Humidifier User Manual

arooma Aroma Diffuser and Humidifier
User Manual
Warranty statement
V.3 01/2023

arooma Aroma Diffuser and Humidifier

Prozis is a registered trademark of PROZIS.COM, S.A.
Prozis reserves the right to adjust or modify the product or any of the associated documentation in order to ensure its suitability for use, at any time and without prior notice.
The most recent version of this product’s user manual can be found at www.prozis.com.

Legal compliance statement

**** By means of this document, Prozis declares that the Arooma Aroma Diffuser & Humidifier is fully compliant with all the standards specified in the applicable legislation as well as other relevant clauses.
Prozis will always be available for any additional clarification through our customer support communication channels, available at www.prozis.com/support.

To avoid any impact on the environment or on human health due to dangerous substances present in electrical and electronic devices, the end users of such devices are expected to understand the meaning of the symbol consisting of a crossed-out waste container. Do not dispose of waste electrical and electronic equipment along with unsorted household waste. Dispose of it separately and properly instead.
**** The packaging that protects the device against transport damage is made from non-polluting materials that can be disposed of via local recycling bins.

Security Warnings

DANGER! This symbol, when combined with the note Danger, means high risk. Failure to observe this warning may lead to injury to life and limb.

DANGER FOR CHILDREN AND PEOPLE WITH DISABILITIES

• Packing materials are not toys. Children must not play with the packing materials. There is a suffocation risk.

• This device can be used by children aged 8 years and up and people with limited physical, sensory or mental capabilities, or without adequate experience and/or knowledge,
  provided that they are under supervision or have been instructed on how to use the device safely, and understand the risks involved.

• Children must not play with the device. Cleaning and maintenance must not be performed by children without supervi- sion.

• Keep the device out of the reach of children.

CAUTION! This symbol highlights dangerous situations which may lead to minor to moderate injuries, damage, malfunction, and/or destruction of the device.

TO PREVENT HARM OR DAMAGE FROM HAPPENING TO USERS OR OTHERS, MAKE SURE TO COMPLY WITH THE FOLLOWING REQUIREMENTS.

• Use the appliance only with the provided power adapter.
• Use the appliance and adapter only in a dry, indoor environment.
• Do not expose the appliance to rain. Keep it safe from any mois- ture and do not allow any liquids or objects to enter the housing.
• Never submerge the appliance in water or place liquid-filled objects such as vases on the appliance.
• Place the appliance on a flat surface, to minimize the risk of it tipping over.
• Place the appliance approx. 60 cm away from the floor and approx. 10 cm away from walls. Do not place the appliance on wooden furniture that can be damaged by water.
• Before use, check the appliance for signs of external damage. Do not use it if it has been dropped or otherwise damaged.
  Do not use the appliance if the plug pins are damaged.

MAKE SURE THE APPLIANCE IS SWITCHED OFF AND DISCONNECTED FROM THE ELECTRICITY OUTLET WHILE CLEANING AND FILLING THE
WATER TANK.

• Use the appliance in an unobstructed space to allow the mist to spread freely. Do not use it in the vicinity of other appliances, especially those sensitive to water and humidity.
• Always place the power cable in such a way that it does not hang freely, in order to prevent accidents such as tripping.
• Have defective power plugs and/ or cables must be replaced by Prozis immediately. Do not open the appliance or adapter yourself under any circumstance, in order to prevent shock hazard.
• Do not add too much oil in the tank.
• Always use tap water, never mineral water, and fill the tank all the way up to the max. water line.
• Using the appliance for any unin-tended purposes may be dangerous. Use the appliance for its intended purpose, according to the instructions as described.
• Do not use the appliance near open flames, such as candles. This may irreparably damage the appliance.
• Do not allow any essential oils or solvent chemicals such as acetone to touch the surface of the top cover. This can cause the paint to peel off.
• Always pour out water on the side opposite of the air-outlet side. If any water or dirt enters the appliance through the air outlet, it can cause damage.
• Clean the water tank every 3 days
• Warning Micro-organisms may be present in the water or in the environment where the appliance is used or stored. They can grow in the water tank and be blown in the air, which can cause very serious health risks if the water is not changed and the tank is not properly cleaned every 3 days.
• Be aware that high humidity levels may encourage the growth of biological organisms in the environment.
• Do not allow the area around the humidifier to become damp or wet. Should it happen, turn down the humidifier output. If the humidifier output cannot be turned down, use the humidifier intermit- tently. Do not allow absorbent ma- terials, such as carpeting, curtains, drapes, or tablecloths to become damp.
• Never leave water in the tank when the appliance is not being used.
• Empty and clean the humidifier before storing it. Clean the humidifier before using it again.

User manual

PACKAGE CONTENTS

• 1 × Prozis Arooma aroma diffuser & humidifier
• 1 × AC/DC adapter
• 1 × Quick Guide

MAINTENANCE AND CLEANING

To make sure it works normally and lasts as long as possible, it is advised to clean the appliance after having used it for 5-6 times, or every 3 days.

1. Make sure the appliance is disconnected from the power supply.
2. Use warm water (max. 40 ºC) with a small amount of vinegar or detergent to clean the water tank. Use the cleaning brush to clean the tank surface, other parts can be cleaned with a soft cloth.
3. Never submerge the base of the appliance in water.

For descaling of the appliance, use a standard commercial liquid descaling agent and follow the instructions by the manufacturer carefully.
NOTE: Never pour out water on the side with the air outlet. If any water or dirt enters the appliance through the air outlet, it can cause damage.

STORAGE
When not using the appliance for a longer period of time, make sure the device is switched off and disconnected. All water and water stains need to be removed from the reservoir, and the appliance should be clean on the inside and outside.
When no longer using the appliance, store it in a dry place, away from dust and direct sunlight.

PRODUCT OVERVIEW (SEE PAGE 2)

1. Top cover
2. Power/light button
3. Mist button
4. Max. water line
5. Air outlet
6. Ultrasonic disc
7. DC socket
8. Air inlet
9. Cleaning brush
10. Adapter
11. DC plug
12. AC plug

INSTRUCTIONS

1. Remove the top cover.
2. Add 230 mL of tap water in the reservoir.
3. Close the top cover.
4. Connect the adapter’s DC plug to the appliance and the AC plug to a power outlet.

BUTTON FUNCTIONS

Power/light button
1st press: Warm white light at 100% brightness
2nd press: Warm white light at 20% brightness
3rd press: Intermittent lamp mode
4th press: Light off

Mist button
1st press: Continuous mist
2nd press: Mist at 15-second intervals
3rd press: Mist off

NOTE:

1. With the diffuser switched off, long-press the mist button for 2 seconds to turn on the continuous mist function and the light at 100% brightness.
2. When the diffuser is on, long-press the mist button for 2 seconds to turn the diffuser off.
3. The buttons are touch-controlled. When touched, an audio signal will be played.

Water shortage protection
When the diffuser is switched on but runs out of water, it will switch off automatically in order to protect the atomizer from burning or breaking.
Overheating protection
The diffuser will automatically switch off if any abnormal overheating is detected. This can prevent shell deformation caused by high temperatures.

Troubleshooting

Some issues that may arise can be solved by the user. If the problem persists after having tried the following solutions, please contact Prozis customer service.

The appliance is not working
and unresponsive to input.| It is not connected to a power outlet.| Make sure the plugs are in place and press the power
button.
| The power cable or adapter is broken.| Please contact Prozis for more information.
Insufficient mist production
or none at all| There is not enough water in the reservoir.| Refill the reservoir with water.
| There is too much water in the reservoir.| Remove excess water from the reservoir. If the water
level exceeds the max. line, the mist production will be
limited.
| The ceramic disc is dirty.| Clean the water reservoir according to the instructions.
| The top cover is not correctly placed.| Make sure the top cover is placed on the base correctly.
| The air inlet at the bottom is dirty.| Remove any dust from the bottom air inlet.
The appliance is leaking water.| The top cover is not correctly placed.| Make sure the top cover is placed on the base correctly.
| The room temperature is low or air humidity is high.| Low temperature and high humidity are likely to lead
to water drop formation. The humidifier is best used
in environments with low humidity.

Warranty statement

All electrical and electronic products commercialized by Prozis via www.prozis.com are covered by the warranty applicable to the purchase and sale of consumer goods.

GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis’ warranty for final consumers.
This warranty is valid exclusively for consumers who purchase the product for non-professional purposes.

WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production defects for a 2-year period, counting from the date of initial purchase by a consumer and  respective delivery, or for longer if legally established by the applicable national law.
In the event that repair is required, this 2-year period is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, is not covered by this warranty unless the  malfunction is caused by faulty design, materials or production.

HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions or recommendations. Contact and technical assistance information is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as long as it includes information regarding the date of purchase and the product’s model name.

WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have  impacted or caused the damage that is the subject of the respective warranty claim.

EXCLUSIONS
The following situations are not covered by this warranty:

1. Any wear and tear of parts and components resulting from normal product use.

2. Cracks, dents, scratches, and other types of superficial damage that only affect the product’s
   appearance.

3. Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.

4. Use and storage of the product not complying with user manual instructions.

5. Opening of the product by a third party who is not authorized to proceed to its repair.

6. Altering or changing parts or components, whether internal or external.

7. Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.

8. Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.

9. Use of the product in the context of a business, occupation or commerce.

10. Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.

The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to payment of labor, transport and component costs.
The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with or modified in any way.

LIMITED RESPONSIBILITY
Prozis cannot be held responsible for indirect damage or loss due to usage of the product.
WHAT TO DO?
To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions and recommendations.
Send back the product inside its original packaging, including all accessories and documentation, to the following address:

PROZIS
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
Braga – Portugal

CONTACTS
Prozis is always available for additional clarification through their customer service communication channel at www.prozis.com/support.

Zona Franca Industrial
Plat 28 – Pavilhão K – Mod 6
9200-047 Caniçal, Madeira

References

• Prozis – Official Store | Exceed Yourself!
• Prozis – Official Store | Exceed Yourself!
• Customer Service

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