PROZIS Rollax Massage Roller User Manual
- June 8, 2024
- PROZIS
Table of Contents
Rollax Massage Roller
User Manual
Warranty Statement
V.1 09/2021
Rollax Massage Roller
Prozis is a registered trademark of PROZIS.COM, S.A.
Prozis reserves the right to adjust or modify the product or any of the
associated documentation in order to ensure its suitability for use, at any
time and without prior notice.
NOTE: The most recent version of this product’s user manual can be found
at www.prozis.com/user-manuals
Prozis will always be available for any additional explanation through our
customer support communication channels, available at
www.prozis.com/support
**** The packaging that protects the device against transport damage is made
from non-polluting materials that can be disposed of via local recycle bins.
Safety warnings
DANGER! This symbol, when combined with the note Danger, means high risk.
Failure to observe this warning may lead to injury to life and limb.
DANGER FOR CHILDREN AND PEOPLE WITH DISABILITIES
- Packing materials are not toys. Children must not play with the packing materials. There is a suffocation risk.
- This device is not designed to be used by people (including children) with limited physical, sensory or mental capabilities or people without adequate experience and/or understanding, unless they are supervised by someone responsible for their safety or are instructed by them on how to use the device.
- Children must not play with the device.
- Cleaning and user maintenance must not be performed by children without supervision.
- Keep the device out of the reach of children.
CAUTION! This symbol highlights dangerous situations that can lead to minor to moderate injuries, damage, malfunction, and/or destruction of the device.
To prevent harm or damage from happening to users or others, make sure to comply with the following requirements.
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This product is intended for personal use only. Do not use it for medical or commercial purposes. It cannot be a substitute for medical treatment. Chronic complaints and symptoms may be made worse. It must not be used in particular for massaging babies, infants, helpless people or animals.
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Do not use the appliance over swollen, burned, inflamed, diseased or injured parts or areas of the body.
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When in doubt, seek medical advice:
– If you are pregnant.
– If you have a cardiac pacemaker, artificial joints or electronic implants.
– If you suffer from a serious illness or have had surgery to the upper part of your body.
– If you suffer from thrombosis.
– If you are experiencing pain with an undiagnosed cause.
– If you suffer from one or more of the following illnesses and complaints: Circulation disorders, varicose veins, open wounds, bruises, broken skin, venous inflammation. -
If you experience any pain or discomfort during the massage, stop immediately and contact your doctor before using the equipment again.
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Always check the equipment for worn or damaged parts before and after each use. Do not use if damaged. Follow instructions and use only as intended.
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A poor training technique can lead to injuries, so please make sure you use the training equipment properly.
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To avoid pulling a muscle, please warm up before training.
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Do not overload the device – maximum load: 130 kg.
User manual
PACKAGE CONTENTS
- 1 x Prozis Rollax – Massage Roller
- 1 x Quick Guide
PRODUCT OVERVIEW (SEE PAGE 2)
- Massage Surface
- Handle
MAINTENANCE AND CLEANING
Cleaning
- Do not use aggressive or abrasive cleaning agents. They can damage the roller’s surface!
- Gently wipe with a damp cloth or a paper towel.
Storage
- When no longer using the roller, store it in a dry environment, protected from dust and direct sunlight.
- Store the roller inside the original case provided.
INSTRUCTIONS
How to use
Roll the ball surface over the part of your body that needs to be relaxed.
- Thighs
- Arms
- Shoulders
- Back
Warranty statement
All electrical and electronic products commercialized by Prozis via www.prozis.com are covered by the warranty applicable to the purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis’ warranty for final
consumers.
This warranty is valid exclusively for consumers who purchase the product for
non-professional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production
defects for a 2-year period, counting from the date of initial purchase by a
consumer and respective delivery, or for longer if legally established by the
applicable national law.
In the event that repair is required, this 2-year period is suspended during
repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product’s
consumable components, such as batteries, is not covered by this warranty
unless the malfunction is caused by faulty design, materials or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this
warranty, please contact Prozis customer service via the communication
channels provided on the Prozis website, and follow the provided instructions
or recommendations.
Contact and technical assistance information is also provided at the end of
this warranty.
Any claims made regarding this warranty will only be valid if proof of
purchase is presented by the original customer. This proof of purchase may be
the original invoice or receipt, as long as it includes information regarding
the date of purchase and the product’s model name.
WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This
warranty does not apply to any repairs, or damage caused directly by such
repairs, that have impacted or caused the damage that is the subject of the
respective warranty claim.
EXCLUSIONS
The following situations are not covered by this warranty:
- Any wear and tear of parts and components resulting from normal product use.
- Cracks, dents, scratches, and other types of superficial damage that only affect the product’s appearance.
- Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
- Use and storage of the product not complying with user manual instructions.
- Opening of the product by a third party who is not authorized to proceed to its repair.
- Altering or changing parts or components, whether internal or external.
- Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
- Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
- Use of the product in the context of a business, occupation or commerce.
- Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.
The services provided by Prozis in order to repair or fix any fault or
malfunction resulting from the verification of any of the aforementioned
excluded situations will be subject to payment of labor, transport and
component costs.
The customer shall bear all risks of loss and damage to the product during
transportation to Prozis. This warranty will be void if the returned product
arrives with labels or stickers that have been removed, damaged, tampered
with or modified in any way.
LIMITED RESPONSIBILITY
Prozis cannot be held responsible for indirect damage or loss due to usage of the product.
WHAT TO DO?
To request warranty service, you must first contact Prozis customer service
via the communication channels provided on the Prozis website, and follow the
provided instructions and recommendations.
Send back the product inside its original packaging, including all accessories
and documentation, to the following address:
PROZIS
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
Braga – Portugal
CONTACTS
Prozis is always available for additional clarification through their customer
service communication channel at
www.prozis.com/support
Zona Franca Industrial
Plat 28 – Pavilhão K – Mod 6
9200-047 Caniçal, Madeira
References
- Prozis – Official Store | Exceed Yourself!
- Prozis – Official Store | Exceed Yourself!
- Customer Service
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